Domino's Pizza - London - Barking in Barking and Dagenham

Great service and order process but let down by domino’s food quality taste at this branch.

Food was good but service was very bad and delayed.

I clearly got food poisoning from this restaurant and was offered no concern or reimbursement. This undermines Domino's apparent policies and values.

Absolutely delicious! Ordered online and pizza arrived perfect in exactly 20 minutes. Delivery driver was excellent! Even gave one extra sauce, so nice. Super pleased. Maybe they’ve made some new hires. Surprised to see so many negative reviews at this location. Five stars August 2023

Poor service food arrived stale and coldish, the driver claimed he had came here already and i was not there, he made me wait 15min outside - and kept saying i am here now, looking at people comments bellow seems like drivers are a really big issue at this store

Went to order a collection deal @ £12.99 x2 and was charged £29.99. When I asked for a refund another £24 was taken. I was blanked many times for just asking to be served. This is the worst 'service" I have received from any shop avoid at all costs!!!!

I am extremely dissatisfied with the delivery driver's service. On one occasion, the driver appeared to be heavily intoxicated, which was deeply concerning. To make matters worse, during another delivery, the driver blatantly lied to the office, claiming that they couldn't park the car due to a yellow line restriction, even though they had already entered through the gate. I cannot express enough how disappointed I am with these incidents. The behavior exhibited by the driver is not only unprofessional but also raises serious safety concerns.

Best Dominos pizza I've ever had! Texas BBQ

This was the best pizza i had for the last year's (Texas BBQ). I'm so excited for the next time🙏🏻

1 hour 15 minutes to get to us on a sunday night. The online tracker sat on "quality check" for 20 minutes and then another 25 minutes on "out for delivery" despite the address only being a 4 minute drive away. Driver called yelling at me down the phone because he didn't know where to go, despite having a simple address. Not sure if the food was really good or if we were just starving, or we'd rate it 1 star. Awful service.

Previously you could see where the driver was on the map when the delivery was being made; Now they've removed that feature... probably because so many people were complaining that drivers were making 3-4 deliveries before their own pizza was being delivered. Driver took 1 hour to deliver mine; turned up cold and looked like yesterdays left overs.

WORST SERVICE EVER. IM DISAPPOINTED. THE FOOD CAME TO OUR HOUSE 1 HOUR LATER AND THEY FELT EVERYTHING THEY DID WAS RIGHT. Delivery driver didn’t even knock on the door properly as usually the delivery driver will normally knock on the window for us to hear and for what they did, they didn’t even help us out in any way but just accused me of lying that I couldn’t hear any noise. They kept saying they were waiting for 20 mins and telling me that the driver was waiting but we didn’t hear any car waiting for that long. Food came colder and later and we ended up getting our food now at 11:45 pm even though we ordered at 10:34 pm. JUST REALLY DISAPPOINTED AT THE DOMINOES BARKING BRANCH. Anyone who is planning to order from here, please just be aware of their service in advance.

Yesterday I ordered one chicken tandoori pizza & their system showing between 30 minutes they will deliver. 9.47 pm I ordered & pizza delivered by 10.45 pm. They took one hour. When they notified driver is on its way & deliver in 10 minutes from that time I tracked but driver doing the delivery other places. My pizza came after 26 minutes & pizza was cold. Absolutely waste my money.

Great food and service always Thank you

The only reason it’s not 1 star is the pizza turned up. Problem was it was hardly cooked. Do yourself a favour, order from anywhere else other than here. An absolute embarrassment to the franchise

So we ordered 3 pizzas and 3 sides, should have been 45 minutes but took over an hour. When the food arrived there was a pizza missing the driver said it would arrive in 10 minutes. It hasn't arrived and when I've called the phone has been left to ring out.

Pizza was awesome. People working very kind. All the best

Affordable if you pick up your food

90 min waiting for our order and still going… I called the store after 40 min and The answer is they run out of dough. At least block the orders…

Poor service and lazy drivers - I paid extra to have my pizza delivered so it would reach home before I did. And the lazy driver called me to tell me to come down stairs I asked him to buzz the door and they will come. The driver declined and my child had to go to the car to collect the door. What in the hell! I requested a refund in my delivery and was told because it was already delivered it wasn’t possible. Ridiculous and shameless

Lame customer service. White boy with glasses making up things and just rude.

Always I recommend good pizza Domino’s but today’s pizza is rubbish Is not like before Or you charge the chef’s or something is wrong.my pizza been overcooking and not Tasty at all.👎🏻

Very bad experience by the driver!! I ordered a pizza and the driver posted as delivered the pizza but I haven't received anything. If I could I would not give a star. They don't deserve it. I am a regular customer but this time the driver was the worst. I will never order from this store again!

abusive to customers. last night I got some pizzas and asked about those offers that are on the menu after they charge the highest price at the beginning and only if you complain about the price to give discounts despite the fact that the discounts are on the menu. i asked why in the menu it says 12.99 for any pizza and you charge me 17.99 and they tell me discount is just if you take 1 pizza not more 🤔 .. be careful as I go there many times and different workers have different prices. Absolutely abusive 😡

Terrible service, rude staff, a disgrace to the franchise

Best pizza and service in uk domino's Barking

The last time I ate from here, the pizza tasted fine, but I woke up the next day with food poisoning. Won't be able to think about eating here again for a while.

I'm buying pizza from here for 2 years now, delicios and well made, i collect mostly. They are really busy on weekends and this is a good sign, they have fresh ingredients. Don't listen bad reviews of frustrated people. Imo is the best place to buy a pizza.

Very poor service! I made an order over 1hr 40 min and the order still did not arrive. I called dominions and they advised that the order will be with me soon. I later checked the app only to see my order was out for delivery but another 23 minutes before receiving my order. This is completely unacceptable and it shows a lack of transparency from Dominos. It would have taken me 7 minutes to pick up the pizza, but because I had my kids in the house I thought it would be easier to order. The website quoted 20-30min. I would have even paid less because of my NHS discount. Not only did I not receive my order on time but I paid more and did not get the service. Workers Kavita and Mandeep do not appear to know what’s going on with their drivers. It’s just a mess, I will not be ordering from them again!

I ordered two pizzas without pork in it because I am muslim. One of the pizzas they gave me was a pepperoni pizza- embarrassing!!

Quick enough to take payment for delivery yet don’t deliver to your front door even after explaining that I can’t come down from the 4th clearly stated in the delivery notes yet once the driver is at my block he then calls and is the most rude person I’ve ever come across will never order from dominos again

Driver got to my road, buzzed the building and then refused to come up even though I told them I was looking after young kids and couldn’t leave them, deffo not ordering back here

Not good people running this shop, Keep the food and the money, and have your fun

Lovely food. Not the best service as the staff just ignored you, even though my order was ready for collection.

When the driver isn’t 100% honest in his reason to deliver contactless delivery outside the flat, it’s got to be questionable service. Not impressed.

I had a problem pizza was burnt and could eat and other thing my wife and I was in self isolation and the drive told us he even can touch on the door hanger and I had to leave my house to go down to pick it up it barking store drive name is Mohamed I very disappointed with the service because I regular customer from Many places ...I will never order again .. avoid

Delicious pizza. Always my first choice

It's pretty good ngl, the quality is very good and the delivery is quite fast too. Not bad at all

Good customer services and good pizzas

WORSE DOMINO'S. In this uncertain times I found a hair inside my pizza. Not able to help me out he just started arguing. Very very poor service on the 23rd of July I ordered a pizza and because there was something wrong aswel with that they gave mr a compensation. This time the boy just start arguing and not bothering to sort it out.

No problems at all! Delivery is always quick and pizza is delicious and hot! 10/10!!

Don't state you deliver when you dont- having to leave the flat going downstairs to pick up the food isnt something you are ready to do when you order a delivery. Next time will be asked to meet mid road i suppose?? Rude driver and pizza missing items.

Staff were slightly rude when taking my order but the pizza turned out to be nice.

AVOID THIS BRANCH! 1- received wrong order twice. 2- customer care is beyond horrible. 3- their drivers are super rude, refused to bring up the order and asked me (self isolating) to leave my flat to pick it up rather than leaving it by my door step.

Mighty Meaty gave me food poisoning. ReLly sick for 8 hours

Takeaway-only branch of the popular pizza chain. Wide range of toppings and base styles, including vegetarian options. Order in person, by phone or online.

Awesome taste. Yummy pizza, quick service, friendly staff

On the last pizza I select to not put any souce on top and the pizza come with mustard. In rest was OK.

The most tasty pizza in the world ❤

Great pizza (Tandoori Chicken) and their new addition Mango Habanero Wings were a hit. It's a collection or delivery only pizza place.

Slight glitch in ordering. Apparently they needed to verify my identity (I'm not from this country) and it caused my credit card to be blocked for possible identity theft. Not good because I'm not from this country and spent a while trying to get them to unblock it but they took PayPal so that was a plus. My food was prepared correctly, delivered prompt, and the driver was nice.

Ordering was easy, pizza arrived in good time. Good pizza. Was impressed by the food and driver tracking. A good experience.

Clean place, lovely stuff. Unfortunately, like many other places, this Domino's doesn't have a place to sit

Best results for delivering hot pizzas to your door... I think veggie pizzas taste the best and dominoes double decadence is the one for the cheesy lovers

Delivery from this store is horrible. Pizza delivered very cold, called the branch and they don’t care... Please avoid... Staff are not friendly

They always provide nice pizzas

Delayed delivery Otherwise Pizza quality is good and quicker.

Delivered to wrong adress and never refund my money back dominos barking can do bit better

Been going there since they have opened - never had an issue with the food and service.

Nu ai loc de parcare pentru a putea sa iti ridici comanda....

Had to order first from phone instead in the shop

A lot of deals, there's an online website for online orders.

Worst Dominos Ever! Always when I'm ordering it's an issue with my order. When you call to complaint or find a solution, the answers are only "sorry, next time we will be careful" I request 1 ingridient and its missing in the whole pizza. I'm so feed up of this place. Its not good customer service at all. I will be ordering from Gants Hill from now on. I will give 0 stars but the app doesn't allow me.

Good pizza ready fast was only in shop 2 mins

Ordered for delivery at 12.30pm but did not turn up. Called them to ask and and they mentioned they will be half hour late. At least they should offer extra freebee in this case.

Customer service is terrible the delivery is a joke been waiting an hour and a half been calling now they refuse to answer the phone 😡

Ordered 8.30pm, chased and was told that delivery had been attempted, not true as two teenagers and wife and two dogs starving for their food and waiting eagerly by the door, finally received gone 11pm. Driver bullied my 16 year old nephew who answered door while my wife stayed behind door as had already given up and was in nightclothes and ready for bed. Driver then tried to claim that nephew had not paid! Wife had to then reveal herself to confront driver who backed down immediately. Disgusted with this franchise's driver who was taking advantage and revenge on a young lad, shudder to think what would have happened if my wife had not been watching. We will be taking this futher with franchise area manager and owner/licence holder. Will continue to use Dominos Chadwell Heath but will not deal with Barking, reccomend you use different Dominos and give this one a very wide berth!

Disgusting customer service. Order placed at 21:15, delivery arrived at 22:05. Unfortunately it was the wrong Pizza. Contacted the store to be told that firstly the staff member who made it got it right and that I must be confused over what I ordered. In the end they offered to make me a fresh pizza. This one just turned up at 23:05 and was cold so have turned it away. I have called and spoken with the manager who was rude and didn't care that my experience was bad. Will not be ordering from Dominos again.

Slow delivery service, always an excuse with late delivery and issues.

Ordered at 7:07pm, its now 8:20pm. Terrible delivery service

Come home from hard day of work i ordered a pizza from the barking store online. I specified that it needs to be warm. Pizza arrived & it was cold, how bad could this service get. The manager needs to listen & understand the customers concerns. But instead just offered me a free pizza on my next purchase. So I said I don't want a free pizza I just wanted this pizza that i ordered warm. Manager just not taking on board my dissatisfaction. Overall I'm not happy with my experience and believe this situation could have been handled in a better professional way. I also ordered a sicilion cake in which order was accepted on the website but then received a call to say it's not available after making the payment online. I had no choice but to have something else which I did not want. Not satisfied with my experience at dominos and have now lost a paying customer.

Good pizza and delivery service, polite customer service. Funny online tracking ☺

hi we order pizza today was dry ,burn and no cheese i talk with the manager he toldme he will sendme a new one, i told him we eat already fews cause were hungry he says ok and when the delivery guy comes dont give us the news pizzas, we call again to the shop and they says "will take another hour for delivery again and hang up the pone to me we are wating almost 3 hour now without answer/ just talk with the manager and he says dont gonna send a new one now no money no pizza and hungry nor order there

Is ok. Many gr8 offers they have.

Twice they have refused to take an order when they have been open, once because they couldn't confirm the order after having rung at some point and the other time the oven was broken apparently

I ordered an ordinary cheese and tomato(sundried tomatoe and garlic sauce).they managed to get the order wrong.How sway how?How do you get that wrong?The pizza was very cheesy so i assumed the sauce was underneath it all i tried the first slice no sauce .2nd slice 1st bit still no sauce.i called to enquire maybe its a "white sauce " hence why i can't see it.I was told if i hadn't taken a bite they would have replaced it for me?How dominos how ?now i can't eat the pizza

Rude staff at Domino's in Barking. Hygiene level is also suspect...

Best pizzas about, can be a bit pricey

Best pizza all the time. Very fast delivery too.