Dixy Chicken in Barking and Dagenham

Dont order. Food said out for delivery and said delivered. It wasnt delivered at all. Kept on calling store no answer. Lost the money ofc.

Ordered a meal and I got no fries

Cold and Burnt chips delivered very disappointing

For the price and food portion size, it’s ridiculous. Never again.

MY ORDER HASNT ARRIVED I TRIED RINGING DIXY THEY DONT ANSWER AND I NEED HELP THE DRIVER STOLE MY FOOD

Delivery never arrived and restaurant do not answer their phone!

TERRIBLE!!!! They gave me extremely undercooked chips and a undercooked burger in a cold bun. I only realised when I got home and went back and told them to cook it again, no apology whatsoever and even when they cooked it once more, it was still horrible!!! DO NOT GO HERE IF YOU VALUE YOUR HEALTH SERIOUSLY

We missed delivery please check address of your delivery

Got cheeseburger and it was the worst kind ever. Was looking for a McDonalds alternative. The bun was cold , stale, old and hard not even toasted. The patty was hard too. No onions, no mustard or ketchup and onions. They only spread mayonnaise on both bun faces and a little lettuce. They shouldn’t promote it and instead discontinue from their menu.

Driver was amazing very kind and helpful. Well done to Just eat for a lovely caring delivery driver.

Worst service. They gave me burnt chicken popcorn and cold uncooked burger . Worst place to go . Don’t go to that place .

he gave me my food by touching my chips with his bare hands and refused to change my box

MY ORDER NEVER ARRIVED. IT WAS ACCEPTED, CLAIMED PREPARED AND IT NEVER SHOWED ANY PROGRESS FROM THAT, UNTIL THE RESTAURANT CLOSED AND IT ANNOUNCED ITSELF ON THE APP AS DELIVERED WHEN IT NEVER WAS.

Oh my bad, you guys need a serious talk, either the person running this business don't know how to manage the work or the employees are useless. I know there could be workload but who makes burger without veggies and mayonnaise. Damn, atleast use good quality fries and work on presentation with pinch of salt. Folks don't go there.

beans had never been heated, freezing cold. food was cold and I couldn't heat it as I was staying in a hotel

Rude workers. They are not helping at all. They don't care about customers. Please teach the workers to behave well.

Worst place ever. The staff was really rude and served me trash food which was absolute disgusting.

The worst food place ever! I got my food as a takeaway and when i got home the burger was disgusting, the bun wasn’t even toasted, the meat was so tiny and burnt and no taste at all. Also i order 6 wings and chips but I got rarely any fries! Annnd the fries wasn’t even COOKED properly!! Yuck! I feel sick after having a few bites, I wish I never came to this place.

Ordered chicken strips and was more like popcorn chicken. Ordered for my daughter and she was still hungry so complete waste of money. WILL NOT ORDER AGAIN

Chicken wasn’t cooked at all and was very chewy. Chips was hard and tasted like oil. Food was not made with love at all

The burger inside the bun was very tiny and the chips was over cooked

Not good presentation the food was spilt chips were all over the bad spilt

ice cold beans straight from the fridge and not even heated 😂 cold fillet burger that was supposed to be a sizzler burger. at least the fries were ok

Delivery driver did not deliver the food.

It says delivered and I haven’t even received my order… poor service really not happy. I disgusted at how long I had to wait only for me to not receive my order, I’m really not happy

I recently visited Dixy, and it was an absolute disaster. The moment I bit into my burger, I was horrified to find that the bun was covered in mold. The chicken itself was dry and tasteless, and the chips were soggy and seemed old. The overall hygiene of the place was questionable at best, and I’m genuinely concerned about the food safety standards here. Avoid this place at all costs—it’s not worth the risk to your health.

My ordered said it was delivered when it wasn’t. Wouldn’t recommend anyone to order from here. I even tried calling and wasn’t able to get through either

The worst place ever. The food not good and drinks are so hot even though I requested cola also the service was so bad. I advise everyone don’t eat in this place. The food was so bad compared to the prices.

poor. nowhere near worth the prices they charge. tiny, dry fillet burger. paid 3.99 for a cheeseburger smaller than a mc d's ,NO cheese on it but lettuce and mayo. didn't even get the drink right. worse dixy EVER. Avoid

The food was undercooked , chips was hard barely couldnt eat, I always order off here but was shocking when food came out not the best

Unfortunately the food was very salty.

arrived pipping hot and great quality too

Horrendous place, food is not good enough to be priced as high for a chicken and chip shop, not to mention I got scammed and never received my drink despite paying for it. Had it once, refuse to ever have it again.

I recently had a highly disappointing experience at dixy chicken opposite of barking station. I ordered a cheeseburger, and after taking the first bite, I realized it was burnt to the point that I could smell the charring. When I approached the staff at the till to explain the situation, their response was not only dismissive but also aggressive. The staff member insisted that this was the burger I ordered and attributed the issue to the cooker, showing no intention of rectifying the problem. When I mentioned that this was my first time having a burger, his response was unhelpful and dismissive. Frustrated, I told him he deserved the two pounds I had spent on the burger and threw it in the bin right in front of him. The level of customer service I experienced was appalling, aggressive, and abusive. This is unacceptable and has left me with a very negative impression of your establishment.

I’m not happy with my order the wings had all brown stuff coming out of it and it wasn’t nice at all and it was horrible

We ordered a large portion and two small ones. The drink was put only in the large one. When small portion aslo include drinks.

Order online they gave 2 pc chicken less food tasted like it was cooked 2 days ago so bland and chewy called to ask they never answer the phone practically stealing because made no effort to answer the phone. Poor business, poor food, Do order not from here. Stay away and save your money.

Not much to expect from a shop like this, but when you still get it wrong, it’s shocking. Rude indifferent staff, soggy chicken, burned fries. Boss man gave me room tempered drink even though fridge was right behind him. Cmon guys

Please dont buy , If you buy get ready to die they dont have wings in the name of wings they have some old pieces of chiken balls idk what the franchise is doing welldone @ team dixy the chiken not crunchy and chips is over cooked i dont wont to post picture its too yuk

The chicken wings are not seasoned well there is no crust or crispyness in the chicken wings and the chicken wings are so dry 😫

Worst food of my life i order cheese burger and they gave me burnt patty and it smells really bad

Food was freezing and poor quality. Not happy

My driver was taking forever and was moving in the wrong direction so I tried to call them and they did not respond. I tried 3 times and still no luck. When it finally arrived, I was missing some of my food do I tried calling again and they did not respond the first time. They finally picked up the second time and said that it wasn't their problem and they wouldn't give me my missing food. The food was lovely but the service is absolutely terrible. I strongly do not recommend ordering from here unless you want to be ignored for 20 minutes straight.

The worst chicken ships shop in whole london Look at the bottle of chilli sauce ,i spoke to the staff and the said we using same one since when we opened and he said 20 yrs ,lot of kids coming from school to eat here ,parents watch your kids what they eating

I bought a 1/4 pounder double burger takeaway and these staff packed me just 1 beef in it. Wanted to return it to them Unfortunately I live far away. And the burger taste so bad I nearly throw up , it’s like a kid made the burger

This is my go to chicken place! Can never go wrong with coming here. Decent deals and the staff always get my tweaked order spot on. Definitely recommend.

Ordered delivery! It got changed to collection and I only notice when I got a notification that my food was ready to collect. I tried to call 3 times. It had no answer. Couldn’t amend or get help with my food

Bit missing 1 pcs chicken this 2 times

food was cold just wings was a bit warm but burgers and fries was landen in the bin was COLD.

Food was good - Tuesday discount was good and delivery was fast Fast delivery earlier than expected which was excellent

Asked for fresh fries, gave allready cooked ones, old oil, chicken stands from day before, dont recommend, food control have to check this place.

Cold food. Wrong drink sent. Smallest fillet burger I've ever seen, nowhere near the value

the only fast food in London that managed to taste like real, actual food. until now, our experience has been pleasant in there. the food is simple yet tastes good and fresh, and the sauces and spices are also delicious. the mayonnaise is particularly nice. the chips could use a little bit more salt, though! (positive intent) I recommend them if you want to try something new and refreshing regarding fast food.

Ordered chicken burger meal. It was one of the worst I've had! Disgusting and tiny, It came in a kids meal box which I wasn't too bothered expecting it to taste nice. Yuck 🤮

Asked for ketchup and mayo in my wrap, couldn't even get it right. The food tasted awful.

my food spilled inside the bag and my drink leaked making the food soggy at the bottm plrease refund me

one piece of chicken was missing

👎🏻 they don’t give what you ask for.

Cheap affordable! Taste ok ok… yeah go for it

Chicken wasn’t cooked well done.

Hot wings meal missing 6 wings a d chips

If you are reading this and considering what the food from here will be like, I'll save you the wonder, it's awful. Don't order from here. I tried a tex mex burger... It's £2.70 more than a regular filet burger on ubereats.. For 6 jalapeños and a slice of processed cheese. Chips portion is like a kids meal. Avoid.

Food was a little bit cold and we did not receive the extra portion chips we ordered other than that it was nice

Ordered plain burger received one with sauce and lettuce try calling the restaurant 3 times to make sure they got the instructions no one answered

Really nice cooked food really Enjoyed the food definitely will order again

They give the smallest pieces and the driest I’ve went to eat in dixy and it’s way different than what they give for delivery it looks like they give the worst pieces that have been left to the side for a while so i definitely will not be ordering from them again

Was missing nearly every item except a burger. Very very disappointed

It has been ok and fine with the courier person who delivered my items. Many thanks .

Worst food ever! Health & Safety needs to shut this down! Terrible Hygiene, food was tasteless, cold and inedible.

There’s food missing what is happening here???

I didn’t receive my order and it’s marked as received, I’m so confused as to who the food was given to

8 Nov: they have considerably improved. Their food is peng as ever. Wouldn't go there unless you really hungry. The staff is rude.

Why there are items missing day by day this is happening more, please sort this out with your partner restaurants

Food cold. Asked for no sauce. They added sauce & salad

I wrote a review even with a picture uploaded showing human hair in the chicken and for some reason, some craftyness has happened and they have managed to get it removed. Avoid at all costs -

I ordered a mega meal and there was no chips, I’m not happy at all

My order was never delivered despite being sent a notification that it was. Dixy basically stole my money. Awful experience.

Its saying to enjoy your food when ghe driver isn't here yet. I called restaurant and no answer

Chips cold, nuggets burnt,wings small.Wont order for delivery again completely waist of money.my dogs enjoy them though dissatisfied.

Main driver had accident,so restaurant had to employ a nother driver. Food was late, and both meals missing chips.

I ordered on UBER eats and specifically asked for specific pieces and the Tramp sent me the wrong pieces. NEVER AGAIN!

Delivery driver was very considerate and attentive. Food was enjoyed.

Ordered the food for delivery and then got changed for collection. Have tried to contact through phone number but no answer either. Now saying its been collected but I never did

It didnt say there was sauce in the burger now i cant eat it

Most friendly staff in London and very good vegetarian wrap

The chicken popcorn was burnt. I will show a picture if needed

I like Fixy but The food was so cold and bun waz so hard and it seems lime cooked in morning to deliver in aftrnoon

Driest chicken and wings I've ever had

I bought the wrap and chips and it was delicious and prepared fast. Big respect to these kind hardworking lads, I want them to know there are people out here who appreciate them. Some saddos just love to complain, and bad people attract bad service. You really logging onto Google to bad mouth a CHICKEN SHOP? What are you doing? Thankfully, I don’t think most people give a toss to Google what people think of somewhere like Dixy. Seems to always be filled with customers ☺️

Rip off prices and bad customer service. Avoid at all costs!

I remember the days, dixy actually cooked there food. No experience cooking food needed to work here!

I had chicken fillet burger which is the worst burger I ever had in all the uk the buns are even not good

Chicken was very moist full of flavour

Order was incomplete and there was no way to get in touch with the place

The man who takes the cash on the night time shift is disgustingly rude, I asked him to put gloves on when managing my food as he used he’s bare hands to push my fries in the box he threw my money back at me and told me to get out. Today I went back and when they were putting the chicken in the box the chicken fell on the dirty counter they picked it back up and put it in the box I asked him to replace my chicken he threw my money back at me and told me to get out. Is this the customer service DIXY ALLOW??

Food came cold, Cold drink was in the same bag as the food so the food became cold. Fries over cooked.

I received half a chicken. The food has water condensation and the paper bag wall falling apart. Not happy.

If you want a stomach ache then a great place to go

I ordered half pounder burger but it tastes like eating a rock of salt 😤. Very poor hygiene maintenance .

The food is actually nice but due to them increasing prices up by 200% since beginning of covid on everything I have stopped going. We are passed covid now. So the prices should come back down. No point going and spending more than £5 for 5 wings meal.