Based on 229 opinions finded in 1 websites
Based on 229 opinions finded in 1 websites
Nº 108 in 174 in Newtownabbey
Opinions
Refused to give me my can of juice raging and staff was very rude and ignert
Michelle Hume . 2024-10-05
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Food and service was really good
Colin Denham . 2024-08-12
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This will be our go to Pizza from now on. Dont get me wrong we love 4Star pizza and we will continue to order from them, but my boys now prefers Domino Pizza from Glengormley. We ordered a burger pizza + chicken mix today and so far it’s the tastiest and well cooked ( not oily and chewy). Food arrived fresh and hot. The delivery guy was so kind and friendly. Thanks Domino Glengormley. Keep up the great work!
Shay Patino . 2024-08-03
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When they gave us our food they apologised for the wait (only 20 minutes) and gave us free cookies which we appreciated very much. Great customer service and the food was delish.
Kate Doherty . 2024-08-03
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Shocking put you on to the app which won't let you order
David Kearney . 2024-07-26
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So because I raised a complaint because I received food positioning from this store I got called a scammer and I’m blacklisted now aswell because I had to go to hospital because I was badly sick do not order from this store unless you want to be sick
Aaron Foster . 2024-06-24
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shocking customer service -placed an order online, the app said food was in quality checking for over 25 mins, the delivery then took another 20 mins to arrive, so all food was cold when it arrived. I called the store and spoke to Gemma, she placed me on hold for over 7 mins, i called the store again to tell her i was still on hold on another line and she hung up. I called the store a third time, Gemma answered again , I asked to speak to amanager, and she came back on line and said that all the managers where busy and couldnt talk, I have made a complaint to their head office. appalling customer service from this store, or maybe it was the staff on duty who could all cleary benefit from customer service training.
Tracey Graham . 2024-06-21
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Paid £30 but nothing was delivered. Disgraceful when your paying that kind of money and expecting an order for basic food yet delivery drivers clearly benefitting from the order!
Nicole M . 2024-05-05
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Parking outside limited, thw best is to park HI shop, it is 30 sec walk
Danuta Lewandowska -Ojrzyńska . 2024-04-06
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I paid £32 for a pizza and extras. It took over 1hr and a half. The food arrived cold and the wrong order. To add to that it came with multiple hairs wrapped around the chicken pieces. I contacted the manager, he refused to let me speak, verbally abused me and hung up the phone. This is unacceptable food standards and the level of customer service from the management at Glengormley store is ridiculous. I would not advise anyone to buy off the Glengormley store. Very disappointed
U P . 2024-03-01
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Try to order a pizza girl wouldn't take my order told her I was a truck driver parked in an industrial area wouldn't take my order made me feel like a second class citizen she had absolutely nothing between the hears
Tc Transport . 2024-01-23
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Great pizza. Horrible price if you're getting delivered. Great price if you're collecting
Forrest Flump . 2023-11-09
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The Frank's wings are amazing only down side to it is parking if driving
Dee Thuglife . 2023-10-21
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The price they charge for pizza is an absolute joke. It's just bread, cheese and tomato. A pizza shouldn't cost over 20 quid. That's ridiculous! The pizza isn't even that great to warrant the extortionate price.
Gavin Montague . 2023-10-16
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Have got pizza from this takeaway before, and they have always been spot on. Used the app, and it not only saves time, but also lets one know when it's being prepared and cooking. The people who work in this Domino's somehow create an atmosphere of relaxing work, but really good pizza.
Gers . 2023-08-13
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Would not recommend this place.. something about the pizzas.. never got it for good few years now but I always remember it left me with a upset stomach for about 2 days after. also they are very unhealthy and massively overpriced. if you are into Pizza you are best going and buying the ingredients fresh and making it yourself at least you know what went into it.
Kevin McGuinness . 2023-08-01
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Lovely pizzas. Always delivered warm with a smile. Really over priced tho
paul r . 2023-05-11
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Unfriendly staff. Pizzas were fine apart from being overpriced.
Jo McC . 2023-04-11
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Good pizza and usually a quick delivery, or collection time. One star off as we have had issues where drinks and sauces are forgotten in deliveries, but otherwise, happy with the service.
Martine Cameron . 2023-04-09
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Ordered pizza dough balls and a garlic dip at 12.45 online threw they're app 2am came still no sign of it phoned number rang and rang no answer still no sign of it I paid 26quid for a pizza etc that I didn't get. It's now Saturday 10.00am and they don't open until 12 if you ask me what a carry on
Aneliese Dunn . 2023-04-08
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Great pizzas, plenty of toppings and beautiful dough. Arrives in no time and customer service is always great.
Jordan Jack . 2023-02-22
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Ordered a large pizza 🍕 and within 15 minutes it was ready.. perfectly cooked with plenty of topping.. to make it even better they have reduced their prices so it only cost me £12... I enjoyed it I was going to add some photos but I couldn't wait to eat it...so here'sthis instead..🍕🍕🍕🍕🍕.lol
Tony Donnelly . 2023-02-11
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Was told they had our order only for them to go ahead and close and not deliver anything 😒
Michael Smyth . 2023-01-11
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Ordered on their website went to collect and their manager pleaded it was a failed order and charged us for order no food no refund
Cruz Fleck . 2022-12-31
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Food cold when it got here, one pizza was totally wrong and they aren't answering their phones to get it corrected
Emma McRankin . 2022-12-26
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Vegan pizza was very disappointing.... toppings were sparse and the base was like cardboard. Its cost £19 approx which was ridiculous for what we got. Poor form Dominos... I won't be back again.
Paul Stewart . 2022-12-11
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Great pizzas as always, very consistent
david byrne . 2022-04-15
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Good quality pizza and great service. Reasonably priced and good selection.
Ross Henderson . 2022-03-29
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i wanted to order pizza at 3, dominos closes at 4. they refused to take my order FUMING
Mia Barr . 2022-03-20
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Would give zero if I could. Ordered food online, an hour later it still hadn't arrived so checked the email and they'd sent it to the wrong address. Tried phoning them over fifty times with zero answer, tried to contact them online not possible so got them on Facebook messenger and they asked me to fill in a form and they investigate like that helps me feed two hungry disappointed children. Was pre paid on pay pal as well
Lawrence Jamison . 2022-02-05
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Took an hour to deliver pizza - delivery estimate was 22 mins. Took more than 10 minutes from when the order tracker said it was out for delivery to actually being delivered. I live 5 minutes away. Pizza was mostly cold, only a few lukewarm bits remained. Second time this has happened. I made a note of the timings this time. They won't get the chance of there being a third time.
Mark Roy . 2022-01-28
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Expensive. Poor parking. Too few toppings for the money
Jeff Kell . 2022-01-27
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we ordered 30£ worth of food came with 1 small pizza that wasn’t ours and said they will have our actual order by 30 mins and it’s been 2 hrs and no food has came and haven’t answered their phone when we have rang
mia hurson . 2021-12-28
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The pizza we ordered were nice and so we're the sides. It was two for Tuesday and it was still over £20 pounds. The staff were friendly and it didn't take too long. The parking can be tricky as it's a very busy road. It was nice but there are better value pizza takeaways in Glengormley.
Richard Collett . 2021-12-10
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Food ok never listen about the dips you order.
Catherine Millar . 2021-09-18
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Took forever. Cookies were raw and pizza cold. Also forgot items. 😠
Victoria . 2021-07-01
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very quick delivery and amazing pizza but they keep forgetting the dipping sauce
Alan Mooney . 2021-05-20
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Friendly staff, food always good and ready for collection on time.
Roseann Hughes . 2021-05-18
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Outstanding food and is filling, altho for me, the wedges are a turn off. Other than that, I'd easily recommend. There used to be competition between them and four star but dominos cruises it these days. Cheap and speedy delivery too. Food is piping hot when it arrives. Will I order from again? Definitely.
Ciaran . 2021-02-01
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Wont let you collect, only delivery! they are greedy and want the delivery charge!
kyleag9 . 2020-09-13
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Will not buy any food in future no respect and value towards public athnicity
Pritam K Sridhar . 2020-08-27
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Ordered a big night in deal on the 2nd of January and got charged extra for extra toppings and a premium base which was fine and at that point I had no complaints. When I got home they where basically to large margarita pizzas with none of the extra toppings that I payed for. The deal also came with wedges which where under cooked. The crust was hard and un eatable. I didn’t even bother bringing it back as I lived a 20 minute drive away. I just thought never using there again. It’s sad because I have used other Dominos pizza restaurants and they have seriously been great but the Glengormly branch is clearly by far the worst one I have ever used. One star ⭐️
Braut . 2020-08-17
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Stopped in on way Home to treat myself to a Two for Tuesday, New Yorker and Hawaiian were perfect. Young lady in glasses was kind enough to bring pizza's out back as I waited in Car and watched the busiest delivery drivers I've ever seen... I'll be back next time I can afford the luxury. 👍
Gary Jameson . 2020-07-14
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GIVE MY FOD TO THR WRONG HOUSE:)
Vicky McG . 2020-05-21
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Domino's seem to get addresses wrong. We live near Ulster University on Jordanstown Road and have got several Domino's deliveries at our door. Last night one arrived and driver left before we opened the door. Tried for best part of an hour to ring and couldn't get through. Rang Carrick branch and they said they'd ring Glengormley then rang back to say somebody was coming to pick it up. It's now 10.30 am Sunday morning and it's still on our doorstep!! Elderly folk shouldn't be inconvenienced in this way especially in the current crisis. Domino's - sort out your delivery system!!!!!
Amelia'sGranny . 2020-04-05
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Tried called them, I stayed on the phone for 2 minutes, I then hung up, then called 1 second later and magically they were engaged.
Chris McWatters . 2020-03-28
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We've been domino's customers for many years now but recently they have failed to get our orders right. Most recently we ordered a half and half New yorker (no ham, add pineapple) and catalan chicken pizza via the app. I collected in person, drove home and found that what was supposed to be the New Yorker half was actually just pepperoni. Also we asked for an Italian base and got classic instead. I suspect we got someone else's pizza instead. For something that's actually quite expensive, I have had enough of their inaccurate orders and will start to give the independent pizza places my business instead.
David McGeown . 2020-03-13
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Love it but is extremely expensive
patrick flood . 2020-03-12
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Its pizza, what more needs to be said. 5 stars
Pete Akehurst . 2020-03-06
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This place used to be good for deliveries.. now you are lucky to get your order within the hour and the drivers will ring you instead of reading the directions you provide when ordering, it's printed on the box lol. Sloppy service considering how expensive it is
Phil . 2020-02-29
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Food was great. Hot wings lovely however they didn’t bring my drinks which I initially paid for by card. Driver informed me that they would be back within 30mins but didn’t keep their promise. Rang 4/5 times b4 3am but didn’t answer phone, so for this reason is why I didn’t give 5 stars...
patrick mcbride . 2020-02-21
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Wouldn't order anything from here again, I ordered on the app and made a mistake so was told to cancel the order and reorder, and in doing this I placed the order for collection. What the staff didnt realize was I was standing in the shop as they were talking about me they were heard saying they were goin to give me pizzas thats had been sitting out, until they were told it was me they were talking about awful costumer services by 4 managers that were there on the floor who would of heard all this and one manager that was slagging me off along with staff only said about making fresh pizzas when he found I was standing there
nikki mcloughlin . 2020-01-29
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Poor, took forever, got home and order was completely wrong. Never again.
Brian Dunn . 2020-01-25
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No service at (because it was closed and I was waiting on a taxi)
Clive Devlin . 2020-01-19
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Didn't even deliver my order but charged me full price cheers xo
random user . 2019-10-13
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Sloppy pizza . Unacceptable never put all the toppings on you as for always missing some . Can’t cut a pizza to save their life . For the money your paying you would be better getting a goodfellas pizza fro the co op . Save your time and money won’t every be ordering here again.
Danielle Mclernon . 2019-10-07
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Took money off me and never confirmed my order so I got nothing just a loss of 17 pound
carter johnston . 2019-09-29
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Friendly staff, great pizza - credit to manager 👌
Andrea Black . 2019-09-22
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Quick service, food decent. Quite expensive considering the ingredients are so inexpensive.
Joanne Rigby . 2019-09-04
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Love watching them make the pizza from scratch - ever so satisfying.
Nicole survivor . 2019-08-22
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Fast, friendly delivery service always .... And it's always delicious... What more can u ask for... Never order from anywhere else...
Michelle Carson . 2019-07-19
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Usually know what your getting from a dominoes. It's just sooo expensive. Could never justify paying £18/£19 for a pizza without a discout code. They do try to provide decent offers to be fair. Pizza is fairly good, chicken kickers nice, decent garlic bread, not a fan of the wedges thought which are usually still hard in centre.
trevor . 2019-07-16
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Amazimg pizza!👍 but a wee bit expensive😬
knocj dorrs . 2019-07-09
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Called at Newtownabbey 00.20 closed website states it's open till 3.00? Wasted journey!
Gary Armstrong . 2019-05-31
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Fast efficient and always good standard of food
Martha Hussey . 2019-05-18
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Best pizza I've ever had. Absolutely delicious!
Dawn Alexander . 2019-04-20
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7 guys in the place and pizza still slow to come.
Marazan . 2019-03-19
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Fast service great pizza the guy did all he could to save me money
Stuart Weir . 2019-03-16
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Not the finest nor the worst pizza I have consumed. Filled a hole
James Boyd . 2019-03-03
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Ordered half and half pizza , cinni dippers, nachos and a large dip..... the half and half pizza was all over the place the toppings were mental and instead of nachos wedges came in the nachos box with salsa I didnt get the icing for the cinni dippers and I didnt get my large dip. Plus everything was cold and I phoned up and they wouldn't answer so I phoned on my house phone and they answered but said they weren't the glengormley dominos I'm expecting a full refund because it came to £21.97 And because I didn't get the nachos or the dip it should be below 20 kwid. And I gave the man 22 pound and he didn't give me change MENTALLL. EVERYTHING WAS FREEZING BY THE WAY COULDN'T EVEN GIVE THEM HALF A STAR SO I GAVE THEM 1 STAR THEY DONT EVEN DESERVE 1 STAR RAGGINNN
Dakota Harper . 2019-02-19
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Stuffed crust meat pizza lovely while watching the footie
kiel martin . 2019-02-14
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Ordered cinni dippers tonight came and had no dip in it so rang up nthe fella was sending replacement ones and they arrived again with no dip gutted...
Carly Dalzell . 2019-01-26
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Like their pizza,s but I just take advantage of any deals as their a bit expencive
Stephen Walsh . 2019-01-25
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Joke give me wrong order and wouldn't answer kept hanging up
Ghshdbe Ghdhdhdh . 2018-12-24
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The food and the service was first class but the fella behind the counter was taking orders and repeating debit card numbers from the person on the other end of the phone data protection is very poor
alan ritchie . 2018-11-23
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Dominos Glengormley excellent staff extremely helpful food out off this world
Liz Peet . 2018-11-18
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Waited an hour and a quarter for delivery, according to pizza tracker it was ready 20mins after placing order so when it arrived it was freezing, sent it back, shocking service, will never order from them again as I there's always a problem either with delivery times or forgetting parts of the order, avoid!
Lorraine Patrick . 2018-10-04
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Ordered two pizzas on Sunday night, one of them looked as if someone had sat on it, my daughter looked at it closely and saw that there was hardly any topping - so it had swelled up in the oven and then gone flat. Spoiled our meal completely. I emailed customer service immediately and have still not been contacted (it's Tuesday evening now). We have had quite a few good pizzas over the years, but if they can let this bad a pizza be delivered and their customer service is so poor that they do not even reply then I will be going elsewhere.
Irene McCourt . 2018-09-25
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Best food we have had in while. We requested some food to be cooked well done. And everything was cooked to our request outstanding dominoes!!! And the girl that I was on the phone too...excellent customer service.. Defo should be recognised....glengormaly n.i branch.
Diana Ford . 2018-09-18
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Nice staff. Pizza a bit disappointing.
Welu . 2018-09-03
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Very good 🍕 at a reasonable price.
Lance Prendiville . 2018-08-29
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It sells pizza. Not much more to say. Not a sit in. Fast service and nice staff.
Wolfskoll . 2018-08-13
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Food beautiful staff friendly quick service just a small bit expensive
Dean Stevenson . 2018-08-02
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Nice clean staff fast and friendly service
nic mckeown . 2018-07-29
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Best in every way but sometimes delivery is slow
Adam Corey . 2018-07-12
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Ordered at 2:15am one of the deals & as speedy & quickly they really are the delivery driver got lost!! Ok totally understandable but she called at 2:53am stating she wasn't to sure where my address was so I give her details etc saying if she got lost to contact me. At 3:13am still no sign of my food no phone call from the driver nothing so I decided to phone n just cancel it all cause obv if it came now it would be freezing!!! Total joke I think use need to have strict words with some of your drivers for letting down the team. Think from now on I'll take my business else were & make sure others do!!
Mark Jackson . 2018-06-03
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Fast efficient service, great pizzas
gerard mclaughlin . 2018-05-17
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Staff are friendly helpful can never do to much for you credit were credit due food is great only thing which let's it down a little is the prices if you are walking in to collect you can get some deals if delivery its a bit expensive
dee sheppard . 2018-04-19
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Expected Domino's experience, usually quick service and orders have always been correct.
Luke Holmes . 2018-04-14
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Like any domino's pizza it's crazy 100 miles an hour workers rushing would strongly suggest ringing your order in or online shopping here my bathroom is probably bigger than there shop would put you off if you seen the bedlam in there but overall quality food.
David Donnelly . 2018-03-01
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Hadnt been for sometime but thought would give it a visit. All seemed good placed my order and waitted patiantly as only a couple of orders in front of mine. Well after watching others come in and go with their meals after ordering after me and i had noticed that my order had been ready for sometime i asked "how long my neal was going to be as indeicated it had been ready for some 15/20 minutes?" Was told "part of my order was missing and would be a couple of minutes" would i like a free desert i declined this as the order before me was to lost also and that customer was offered a fresh pizza and extras if all manner but only took the drinks and desserts. My Order finally came but only to Find by the time i had travelled a mile and a half home my Meal was bearly Warm and some was cold the only thing that remained hot was the last piece of my order the garlic bread. Will i be back Me thinks Not. They are to busy worrying about getting drivers out than people who call in to by the pizzas.
Frank Allan . 2017-12-28
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Never will I order from this store again! Ordered online 35 minutes later after paying no order Seems delivery staff are taking labels off customer orders and using them to fill deliveries. They take the labels off boxes and throw them in bin. Watched this happen on 3 occasions they then took pizzas out to rear. The screen ran down my time for being ready then cleared off screen still no order which I'd paid for. Bad staff bad service highly unreccomend this dominos store
Daniel Kennedy . 2017-08-01
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My favourite local pizza place and got a good offer too
Dean Morrow . 2017-07-14
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Pizza didn't show up. No phone call. Still have to ring I the morning and try and get a refund. The tracker told me it was delivered. Very frustrated.
Aidan . 2017-05-26
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Horrible.....hottest items in my delivery was dips and cookies.....pizza had bare minimum of toppings. Everything else freezing and looked like it had been thrown around shop few times, portion sizes were awful too. Ordered this as a treat 30 quid altogether and honestly wished I hadn't bothered. Think in future i'll stick to four star and bombay dreams pizzas which are delicious for being a kebab shop
SaraChickNabbey . 2017-04-06
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Deliveries have been hit and miss, either being speedy or extremely slow. In addition the quality of the pizza somehow manages to be worse than other dominoes places within Belfast.
conor moss . 2017-02-26
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Working with 02 priority £1 bargain.
John Little . 2017-02-06
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Very busy shop - seems like every 2nd car in Glengormley has a Domino's pizza sign on top! Totally as you would expect from DP - have not been in the shop itself - but ordered online a few times. The weak spot is possibly the delivery drivers. Seems to be a high turn over or plenty of new people - have gotten pizza cold a few times...still being Domino's was eaten quick enough!
Ciaran Connolly . 2016-10-24
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They make the best thin and crispy crust pizzas. In case of a problem, their managers do their job properly.
Botond Palencsar . 2016-09-13
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Best pizza every so nice good service and dilivery
Maya . 2016-03-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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This is our go to if we're out shopping. Rather than the usual coffee shops at nearby Abbey Centre, we go to Applegreen, which is usually less packed and if we're lucky, Greggs might have some Jammie Heart biscuits left. Lavazza coffee shop, Greggs, Chop Stix, Subway and Burger King are on site, along with the well stocked forecourt shop were you can grab a takeaway tea or coffee.
11 Opinions
I was shopping in Next today & decided to go for my usual coffee at Ground, which I’ve been doing on a weekly basis for years I needed to use the bathroom beforehand but when I tried to enter the toilets they were locked. A male server shouted over to me that they were for Ground customers only & they required a code to enter. As I started to explain, a female server came over to me & repeated that the toilets were for customer use only. I explained that I WAS a customer but needed to use the ladies before I ordered. As it was lunchtime there was a queue & I needed the toilet immediately, after which I would order. This female server abruptly said “you’ll get the code when you get your receipt!” I tried to explain that I needed the toilet there & then & before I could explain that I am registered disabled she walked off. I was shocked at this behaviour, very embarrassed & walked away. I walked around the mall to use the centre toilets & went into Cafe Nero where I was greeted & welcomed & enjoyed my coffee & cake. The behaviour of the staff in Ground was disgusting, discriminating & totally unacceptable. I will never use this cafe again & will be reporting their actions to the relevant agencies under the Disability Discrimination Act.