Domino's Pizza in Wirral

ABSOLUTELY USELESS! Guy on the till couldn't speak a lik of English or even understand what I was saying. There was someone already fed up of waiting for him to find what he wanted on the till computer so he said he will order it on the app, then the guy couldn't find my order [14 red hot wings] so after another 10 minutes of him faffing round I just left. Complete waist of time for me an the other customer. Don't have a clue how he got the job....well I do but I won't get into that. Customer service was shocking.

awful experience, this dominos used to be good but its gone reallyyy downhill, used to order from here a lot 2016 onwards up until recently. thought we'd have a nice saturday night in with one of the family deals. ordered for collection, arrived when app advised to and was told to wait for my fries, the staff didn't seem to have any idea what was going on. drove 5 mins home and the food was freezing rang up, requested for delivery for food to be sent out hot and correct, took ages to explain the problem. then the delivery driver although friendly went to the wrong house, called me and i came out all fine. got the food..........which again had arrived cold and part of the order was missing so my partner rang the store, again had difficulties explaining and eventually requested a refund with no timescale / notification when this will be put through to me utterly disappointing, dominos is expensive as it is and was meant to be a nice payday treat for the family, which backfired should have just got iceland pizzas and been done with it ........... in essence don't waste your time or money. the staff are all young and have clearly been sent there by the jobcentre.

Pizza over cooked and no cheese

I’ve been ordering from here for years, and I’ve never experienced this before. I was looking at my pizza and saw little white seeds which look like rice, but they are only on one slice of pizza, I searched up on google (white maggots) and they look just like them, but they are dead as they have been in an oven. I’m worried about becoming ill from this as I had some of the pizza as I paid £20.

Yummy pepperoni great the only problem is I'm trying to be skinny

They delivered an anaemic pizza with massively irregular pieces cut, that practically disintegrated when we tried to cut it in even slices because it was essentially raw in the middle. We contacted the branch to complain; the Branch Staff Member was clueless and then the Branch Manager argued about it. We had to cook the pizza in the oven, which obviously defeats the whole object of ordering a takeaway pizza; and it was still grim. It’s no surprise the reviews are so poor.

We have had an anaemic pizza delivered with massively irregular pieces cut, that practically disintegrated when we tried to cut it in even slices because it was essentially raw in the middle. We contacted the branch to complain; the Branch Staff Member was clueless and then the Branch Manager argued about it. We are now having to cook the pizza in the oven, which obviously defeats the whole object of ordering a takeaway pizza. It’s no surprise the reviews are so poor.

Found human hair in me pizza, minging

I visited the Wallasey store to pay for an order that was to be delivered later in the evening for a party. I was pretty shaken up as I'd just had a fall and bumped my head quite badly. I was served by Nicole, who simply went above and beyond. She got me a chair and a bottle of water. She sorted my order and was reluctant to let me drive home only agreeing if I phoned the store to let her know I was home safely. In the evening, she phoned me to let me know my order was on its way. The pizzas arrives promptly and were demolished by the party of 18 year olds! So I just wanted to make sure Nicole gets the recognition she deserves. She is an absolute credit to the Dominoes team.

Zero quality food total disaster If they don’t make you ill they make sure they don’t put anything on the pizza Awful awful awful awful go elsewhere go elsewhere go elsewhere go elsewhere Warning go elsewhere Warning go elsewhere Don’t waste your money Don’t waste your money

Disgusting place! Visited this place the other night to collect my order and witnessed something nasty and downright unhygienic. One of the staff with a brush in his hand sweeping the floor asked me about my order, then went and grabbed the pizza box and drinks. Didn't even care to wash his hands. Dominos doesn't seem to have dedicated cleaners. I also saw other staff do something similar. One of them even left cleaning tools and grabbed a bag of pizzas and left the store. I believe he went to deliver it. I will never order a food from this place. I'd rather eat from McDonalds or KFC or subway where people who handle food only handle food, people who deliver do just that, and people that clean just clean!

Ordered a pizza and was charged for two , I did not notice until later on while checking my bank statement, the shop wouldn't refund and dominoes are not interested so they leave me no alternative than to leave this review unfortunately! Friends and family are no longer using domino's because of the appalling service !

Bought a pizza from the wallasey branch , the lad charged me for two but I never noticed until later on after checking my bank online , no refund , completely useless staff , and certainly won't be going back

Delivery and collection only, staff are very helpful and courteous.

Ordered for NY sent wrong order instead of mighty meaty I got pizza base with bbq sauce and cheese on. Spoke to staff who where rude and basicaly trued to say was my fault and refused to change it.

Great staff good food and good offers.

We ordered a pizza for the kids. We were told it would arrive by 6pm and as soon as the clock struck 6 it was here. The kids really enjoyed it.

I just ordered via domino’s app , I’m really forget add extra one more small garlic sauce, I called store request kindly can you give one sauce extra, that guy asked my all details and Eventually he said to can’t give for you, because I’m an Asian, that why he said to me no. Normally I get so many time free sauce I’m regular customer on domino’s, same time I told my family and relatives and friends neighbours, BEST PIZZA IN THE WOELD ONLY ONE ONE DOMINOS, I got biggest disappointed from Wallasey. Store ,just one small sauce, really so hurt my self very deeply ,Very bad customer service , and rude

Accidentally ordered a pizza through the app to the wrong store thinking that the app would pick up the nearest location. Went into this store as I thought it was here to only be told to go by a young lad im presuming with one brain cell telling me that I've ordered it to a different store after I've already told him this. For him then to say I need to go to this store (over an hour away) to collect my pizza 🤨

Absolutely s**t. £20 for a pizza you can get in Aldi or Asda for ¼ of the price or biy the ingredients for £3 and make yourself to a standard this lot could only dream of. Probably best they liquidate to be honest

Extremely poor service pizza 1hr late. Spoke to store there response was theory were very busy. I gave them 2hrs notice to deliver on time. If you want a pizza go to papa John's and see the customer service they give

Over priced unless you have vouchers

Expensive as you'd expect from dominos. OK waiting time Great food

Spent over 15 minutes on a "quality check" only for my food to arrive cold. Not the first time its happened and not the first time that I won't get the hot food that I paid for.

Cant take order or card payment unless done online. So not online no pizza delivery. Not

We ordered food from here a few weeks ago and it when it was delivered the quality was terrible. On a few of the pizzas there was hair that hadn't come from anyone in the house. Feedback was left but nothing was done. We decided to give it another try as my daughter really likes the nachos. The nachos when they were delivered came out as one whole bunch as they were all stuck together. One of the pizzas had hardly any sauce on and it tasted burnt too. It's almost like someone is trying to get the sack. This was definitely the last time we'll order from here.

People say it's nice from here my 7 year old granddaughter loves it staff dead nice aswell

Really fast service, staff friendly and helpful

The pizza when ordering or even taking out the pizza is all way's very tasty the only complaint about is a bit pricy but usually worth it.

Fast delivery,good promotions,awesome pizza! Love it! 😎

Friendly staff, and fast food despite being very busy

Great food and customer service.

Ordered our pizza and it came within half hour. Great! But then we opened the boxes. Luke warm chicken, the pizza was completely undercooked.all the toppings was falling off and the pizza was falling apart. Called them back and got a replacement but when driver approached our door, he stood there and argued with us that the pizza was fine and that's how it is for everyone. Shame cos my kids love dominos usually as a treat

3 out of the last 4 deliveries have been wrong.

The potato wedges were cold and the delivery person handed me my food he had NO Gloves on and No mask on

Their pizzas aren't worth the price, you could get something of better quality and taste from Adsa / Tesco and a lot cheaper. Delivery drivers are nice though.

First dominos I ever had and was disappointed!!! I've lived in a few towns and had dominos pizza in all of them and they've all been good. Just moved to Wallasey today and since we don't have any fridge or microwave yet we decided to get pizza. The pizza was undercooked and so salty!! I couldn't even eat it and I was starving! Don't think I'll be having dominos in Wallasey anymore!!!

Thin and crispy pizza doesn't have any filling on the final 3 inches around the edge of the pizza. No gherkins either on the Cheese Burger pizza. Probably just a mistake but it's my favourite part.

Customer service was awful , no help only spoke when finished his conversation with colleague, never use again

If the picture is accurate l would never order again. Very, very greasy!

Gr8 pizza especially when u get them dealz

Staff helpful on phone, food was fab & quick delivery.

Always hot food and the staff are really friendly always great customer service

It took over 2 hours to deliver two pizzas on a Saturday evening, despite being a few minutes drive from the shop. Customer service was unhelpful. The pizzas were cold and didn't taste good. Avoid!

Always lovely food with super quick delivery!

fast delivery. really helpful staff. food is spot on 👍😍

I orderd from you last night and did not get my 2 small garlic breads we told the driver who deliverd our food he said he will be back with then and he never came back!

Love my pizza am particularly the deliver person! Thank v

When phoned the were rude and impatient

Very fast and polite staff. Food always hot. Delivery service is excellent and the drivers are great.

Very overpriced unless you get a deal and even then it still makes you cringe. The Pizza is good though and the brownies are amazing, however the wedges are always undercooked.

LOVE THEIR PIZZAS. EVEN THOUGH I CAN'T EAT CHEESE, THEY STILL MAKE THEM GUSHY.;-)

Ordered a pizza on a very busy night over the phone but it managed to not get on the order list. When I phoned up and found out that, they processed and sent it for free. Very good customer service.

Gr8 pizzas but totally overpriced!

absolutely terrible I ordered my food online and they took the money out of my account but didn't deliver my food. Then when I rang up they said they are unable to give me a refund or deliver my food even when I gave them my order reference number

I am a frequent user, and had no problems for some time. I had an issue with my order on two separate occasions. Upon phoning the shop, I received excellent customer service and a very satisfactory goodwill guesture. X I will definitely come back. X Thanx guys. X

on 3 occasions of ordering 1st time no garlic bread 2nd time wrong pizza ordered half cheese@tomato half meat feast received all meat feast 3rd time wrong pizza again ordered half cheese@tomato half mushroom pepperoni ground beef peppers pinaepple received all of the 2nd half. Customer service awful asked for a manager to be told theres no manager do i want a free pizza next time how is this free when ive already paid for it? staff rude and unhelpful DO NOT ORDER FROM HERE! YOU WILL ALSO WAIT 2 HOURS FOR YOUR COMPLETE ORDER

Great staff, who deliver pizza 🍕 quickly with a smile.