Domino's Pizza in Doncaster

Ordered online, attended store just before collection time, was advised the pizza has had to be remade as it had stuck inside the oven, fine I thought. Got given my order, when I got home the other parts of the order were cold as they had been just left waiting for the pizza to be redone and the pizza was just a pool of grease and the crust was not attached to the rest of the pizza.

Pizza delivered quick and so fresh tasted amazing

Terrible service managers are not polite! Awful place

Disgusting service by Shane. He’s one of the rudest “managers” I’ve ever met. I can’t believe this guy is actually a manager. Will not be returning again.

Not in shape, no crust. And pizza cut terribly.

By far the best Domino's store i have ever been to 😁

Genuinely I think Domino's is currently the best Pizza shop in the UK and this one is very quick and friendly

very good service from when I entered the building so polite and very helpful the staff and really enjoyed our pizza thankyou

Good pizza and walk in wins always good

In the last year or so this place has been disappointing and we have been going to different pizza shops. As we really busy and we wanted something to quality to eat as it was getting late. We ordered 2 large Pizzas and paid for them and I had to remind the worker he needed my name to put on board so I could see when it would be ready. They said it would be 15 to 20 mins as they were busy as it was a Friday night. As we waited in r car as the shop was busy, I got out 3 times to check if ready and on 3rd time, I had to ask, and they had to chase it up. I think they forgot to make it as it was over 45mins until we got are Pizzas, they did apologise, but that was it. My wife was not very happy as she went on the website to complain and it said if we don't get our orders within 30mins we would get a refund. I didn't want to go back in as it raining really badly, and it was busy to. Another disappointing order, so think we won't be going back for a long time.

Absolutely outstanding service, ordered 4 large pizzas, received them hot and fresh, staff in branch really friendly and professional. Absolutely can not fault anything. Thankyou

perfect fresh and very tasty pizza, ultra fast service, highly recommended

They don't accept cash. You would think being as overpriced as this, you would give your customers the option. Although this isn't a reflection of the food, it still merits a 1 star based on the very poor business practices.

Quickest pizza collection/delivery. Super friendly staff.

Don't do half and half, let you order before telling you it's card only (no signs about) then don't put all the deals in so it costs you an extra £10ish. Nice one 👍

Extremely rude manager. Apparently it’s too much to expect a hot pizza these days.

Bang on food bit pricey but if u get an offer it's great

Outstanding Service, problem with an order resolved without any issues. A real credit and shame others aren't as good.

Nice staff and good quality food

10 min way and delivering for 1 hour and pizza cold. Pizza is good byt not worth money or waiting time for cold pizza. Verry disappointed.

Food doesn’t turn up. Rude people in store. When does turn up they forget items you call they’re rude and say will send out again and never do. Avoid

Fast delivery, nice delivery drivers. The food is great and i also recommend people try the cookies from here, they are heavenly. Reason for my -1 star is because of the shocking prices, however there are always deals here depending on what day it is.

The pizza is uncooked. I don’t understand why they can’t leave the pizza in the oven long enough for the cheese to melt. Honestly awful.

The pineapple on my pizza tasted of mold... ended up throwing away

If I could do zero star I would. The food was not even cooked and I don’t know how to can be. is it not suppose to be going into a oven.

£7.99 for a large pizza with 2 toppings. Good value. Ready for booked time slot. All good.

Always order from here usually but after ordering tonight it’s put me off sadly. First time ordering since the prices have been increased. I don’t really think it reflects the quality of the pizza. It was & tasted greasy. And when it arrived was cold.

Ordered food never even came contact dominos 3 times not and still not received a refund lucky to even get a response absolute joke

Ordered food and it came late, burnt and cold. So I refused the order. They rang to say they will refund and that was 6 weeks ago. Still waiting and going through the head office is pointless, everything blamed on being a franchise (which apparently means they can do what they like). I wonder how many people don't get their refunds and forget due to the small amount. Save yourself the hassle, go to the much more consistent Papa Johns.

Ordered a stuffed crust pizza recently, it came without stuffed crust, had hardly any toppings and wasn't even cut. It's always hit and miss from this store and I've had problems in the past but this time I decided to contact customer services to get a £3 refund for the stuffed crust I didn't get, they said that the store had decided they weren't going to give me a refund and it was their decision. I tried replying to them, but now they're just ghosting me. A bit ridiculous really, I paid for something I didn't get, any other retailer would sort the refund without any issue. They've now lost a regular customer for the sake of £3

Terrible cooked food Basically gave me uncooked dough with un melted cheese Delivery was over 3 hours late I had gone to bed by the time the delivery driver knocked on my door and woke me up

garbage service, pizzas always arrive cold(also looks like they have been in a car crash) wings very rarely have sauce and feed you rubbish about sauce soaking in when cooking (total lies they dont bother adding it) no appolaies just tell you to chase a refund. not the first time but will be the last now.

Great pizza always midweek deals 😋

Not the greatest customer service but hot tasty pizza

Great pizza, what more can you say!!!

Ordered pizza from here many times, majority of the time the food arrives in 30 mins, order is always correct and delivery driver is friendly. However, there has been one occasion where the food took nearly an hour to arrive(this could have been due to traffic, but had no apology), which was a bit disappointing as I normally have a positive experience ordering from this Domino's. Would recommend.

Quick service and friendly staff

Speedy delivery and great Pizza's

If you pay for extra cheese you get less than normal what a joke.

Hadn't used domino's for a few months because they got so bad (always cold or wrong pizza) but i saw it was under new management so decided to give them another go... still cold... but they got the pizzas right this time (bonus). Why I can't order from the store that's near is annoying.

I'm very dissapointed in this service, I placed an order on the app and had to wait over an hour for the pizza to arrive, when it did it was cold. Won't be ordering from this branch again.

Quick service, accessible parking right outside, friendly, helpful staff.

Decent pizza, could do with a vegan range but other than that, spot on

Fabulous pizza best one ever 😋 10 out of 10

Looked on the app and phoned the order through for delivery. Paid over the phone on card, food came before their estimated time. Put the food down on a small lift up box so not on the floor. Was all done perfectly and the food was beaut, defo will buy from again. Thanks guys from start to finish. Keep up the much anticipated work In these difficult times

Nice food but forgot to cook half my order on a couple of occasions.

very unorganised amongest young staff , opening boxes where all pizzas was getting cold , the lad that was opening the boxes to check had been picking his nose and not washing his hands afterwards , will not be coming here again as i am horrified with the hygiene

Terrible. Literally 9 out of 10 times we order they get it wrong! We waited 1.5 hours on a Wednesday evening for 2 pizzas despite ordering them in advance online. When they were finally finished they managed to get both pizzas wrong! Extremely disappointing service.

Always love a freshly cooked pizza

Somehow always manage to mess something up!

Staff were fine, but receptionist couldn't work the till.... Not sure how, but OK the staff were running around trying to get it to open nobody knew how to open it. Ended up paying with card to save the worry.

Waited nearly an hour for delivery and I recived cold food which is shocking because I only live a mile from the shop. No apology or explanation from the driver and when i rang the shop all I got was a comment full of attitude and got told it was due to traffic. I could have walked home from the shop quicker the the deliverer drove. 2nd time this shop messed up now the first time I cancelled my order 2 minutes after making as I was going out sooner then I thought just to find out they never cancelled my order sent my food to my home which was empty and never refunded my money

Fabulous customer service. Enjoyable food

Sometimes good, sometimes terrible especially when the regular guy who makes the Pizza's is on holiday

Messed the order up by removing the cheese, called me up to check that was right as I wouldn't have had a clue till I got it, spot on service.

Food was late as was sent to wrong place, never received drink, called and was told it would be sent out.. never received it, cookies were burnt... very poor service

Wont be ordering from here again after this experience .. I made an order at the scawsby branch at unit 5, Barnsley road. I had ordered a medium pizza stuffed crust, dough balls, clawsaw, big dip & bottle of diet coke. However when my pizza arrived I was sent two pizzas one incorrect from what I ordered and the other pizza was correct however it was not stuffed crust and I did not receive my dough balls, clawsaw, diet coke or big dip. After ringing the branch they then re submitted the order to be sent out. The second time my pizza arrived they just sent out the pizza which was correct but I still didn't receive the dough balls, clawsaw and big dip. After third time of riniging, they then we're supposed to send out the dough balls and after waiting over an hour for them to turn up I rang the fourth time in which I decided to request a refund as it was late.

Quality and care lacking for prices. Used few times and it's never been outstanding but last occasion 1 of 2 pizzas burnt and missing most of its topping. Ended up throwing most of it away, will not be ordering from here again.

Lovely pizza's, goid value for money

Very nice but only when they have an offer on

Horrible food and expensive better and cheaper to buy from local takeaway

It's good place but the pizzas has sometimes been cold by time it's been delivered x

Only 1 worker in when we arrived who was trying to catch up with making 6 orders, plus phone calls and walkins with no-one around. Pretty sure she said her name was Emma. Well done! Shame you were on your own but handled it well. Thanks :)

Friendly and pleasant staff, Food is always fantastic, and always spot on. A little disappointing that you can no longer order online for collection or delivery and choose cash, can only pay via credit/debit card.