Domino's Pizza in Bexley

The service was so aporent that I could give you a zero but I couldn’t so I give you a one. The customer service was a Pauling and the woman was being nasty to another customer and was giving insensitive gestures and crude behaviour to both me and my friend The that “claims” to be the manager. She was very spiteful and very irrational on her tone and altogether cancelled our order after my friend was saying “please try not to role your eyes at me because I don’t appreciate that.” But instead of taking her behaviour into account and apologise to my friend she CLEARLY did not take her dealings into consideration and CLEARLY argued back “accusing” us of having a go at her. This left my friend in tears after being mistreated as such by this self proclaimed manager. I strongly advise not to go tho this branch as their customer service is atrocious.

I ordered a pizza and a few sides after a long day. After 25 minutes of receiving the text I called to enquiry where my food was. I was told it was on the way and shouldn’t be long. After a further 15 minutes I called and they stated it had been delievered. I stated this was untrue as I was waiting for it. The lady (who wouldn’t give me her name) asked me to call back in half an hour. Now I called back and the said it was delievered. I still have not received this pizza and the woman was now starting to be aggressive. I stated that the driver may have delievered it to the wrong address and was told I was a liar and how could there be two address on the same road (stated I do not live on a road but a close with a flat with the same door number as mine which may appear to be like a house) was again called a liar and told there was nothing they could do. Requested they send my pizza to me and informed I would be complaining due to the manner I was spoken to in. I was then blacklisted as I could not call back but my sister could and they said ah this “f****ing woman” I’m so dissapointed in this service and quite frankly would like a refund as have not received the service I paid for. Highly dissapointed and shocked.

Ordered and delivered as required with minium fuss. Usual high standard and loverly and hot. Very good service

Stay away from this branch. The manager is extremely rude. A glitch on their site swallowed my money and he refused to help come to a resolution. I have 3 kids here to feed and now have no money to do it. He hung up the call and then refused to come to the phone and made me deal with another staff member. Great managerial skills Ross Kindred. Don’t worry. Complaints already been sent to head office