Domino's Pizza in East Riding of Yorkshire

My son decided to treat us to a pizza If he had said he was going to domino’s I would have declined Just as bad as last time, the only time/place I’ve had a pizza as bad was here months ago Absolute salty crap

Nice food, friendly staff. Just took to long. Was only us in usually pizza only takes 10-15mins we was waiting well over 20mins.

Placed order, wouldn't delivery to Watton so organised delivery to Hutton Cranswick. Told delivery was going to be a 20 minute window so someone was going to call us when it was leaving Domino's in driffield. Next thing we got a call from the home owner saying there has been a pizza left on the door step!! Unhappy now with a cold pizza THANKS DOMINO'S!!!

Ordered on just eat waited 45 mins to be told its cancelled fantastic won't order again

simply terrible, the staff to me to fudge off because i have a weird order. simply disgusted, surely it should be a community for everyone. never going again!!!

Ordered the food, and then was told, via the app that it was out for delivery.. we are 5 minutes direct drive from the shop…so expected a 10-15 minutes wait, however, it arrived almost 40 minutes later, barely warm, undercooked (imo)pale fries, and the pizza box was crushed, when I opened the box, half of the topping was stuck to the box lid. Very disappointing we haven’t ordered since as at their price you expect far better..

Went into store last night. 29/10. Ordered hot n spicy. With extras of mushrooms cheese & bacon. I can’t really describe what we got it certainly wasn’t what we ordered. It was cold. Tasted like it had been warmed up slightly it was stale. The extras had not been added. I think they had an undelivered un collected pizza that they threw some Jalapeños on & palmed it off on us. I have to say I was a little suspicious when it was ready almost immediately. We just put it in the bin this morning, I was gonna take it back. I tried to call to complain No answer. I’ve tried again this morning No Answer. Never again I’ll put on Facebook to warn people simply appalling standard.

I have ordered from here a few times hoping for it not to be burnt but still is everytime

Just been in to order. Manager and 3 lads talking about how much they are hung over. They looked a mess and shouldnt even be working. Waited ages for even a hello.. Can i take your order but they chose to hide and ignore us. We just left very disappointed as to how dominos can treat people is behond me. I will email head office and you can explain yourselfs. By looking at other reviews you clearly dont care about locals either.

Always top quality food and service

When the food comes it's great, just disappointing that it never comes. Almost every time I order they leave it until after the delivery time expires to let me know that they have no drivers, or that the oven is broken, etc. How is a takeaway like this meant to stay in business?

Ordered on app about 20 minutes in advance so it should be ready when we get there turned out to be 6 orders before that weren't being done quick enough obviously. It's not just that that has disappointed it's the poor attitude. All I got was there is nothing I can do about it not even that they will try to sort it out and that the pizza tracker time doesn't account for how many orders they have which it should being a big chain they are just disappointed with the experience and service. Don't think I will go again and wouldn't recommend to anyone service wise.

We called in to buy lunch. Two polite, friendly and kind young men where on duty. They could not have been more helpful, turning the music down so as not to overwhelm my son with autism. He takes extra time to process and conduct his order and purchase. The dark haired man supervising and serving was incredible, he was friendly and patient whilst my son took time to choose and pay. His assistant went to find an up to date paper menu to take away with us. They both chatted kindly speaking clearly to include my son. First class customer care and the pizza was excellent too. Thank you.

Ordered a home alone deal, my order took 3.5 hours to arrive and had been stuffed with chillis and jalapeños (that had not been ordered), Jalapeños INSIDE dough balls seemingly for no reason other than to tamper with my food. I have had a refund through head office but not a semblance of an apology, goes without saying - avoid any restaurant that thinks this is acceptable, especially if you have allergies.

Expensive VERY EXPENSIVE. Rude staff. Wrong food. Not a good atmosphere. Gave it a second chance with a takeaway delivery BIG mistake. Cold food amd wrong pizza again. Won't be bothering again.

This place use to be great, but now the wafer thin base pizza which should be crunchy is always sloppy and the base doesn,t hold the topping, it slides off, also the last few times the pizzas are not cut properly so they tear apart, the toppings are getting less and less, but the price has shot up, it is not worth £34 for a large, a meduim pizza and a selected side. There delivery use to be free, and I understand they now need to charge, but it just makes the meal very expensive. It is a shame as the food use to be great.

Had a meal ordered, had eaten my sides first and went to eat the veggie pizza, was not satisfactory for me or husband. Complained to manager had a sarcastic reply saying that it was "browned" not burnt and it was perfectly adequate to eat. Really!! Have attached pictures of pizza

Ordered on line to collect, pick up on time got home cold . Went back with our cold pizza chips and chicken . Didn’t want to know the assistant said it was hot we pick it up . So disappointed not a cheap takeaway. Had to put our food in the microwave wouldn’t be going back .rubbish customer service and rubbish food ☹️

Great treat at the start of the week! Enjoyed an piping hot and tasty pizza and side of garlic bread. Had a meatball marinara for me and half and half for husband...festive feast and ham a pineapple. Good value for a tasty pizza!

Very very disappointed, hard working nurse who just wanted a treat of a pizza, only to be told l could not have a gluten free vegan pizza. I can't eat gluten or dairy. Left hungry and had chips instead.

Poor quality pizza and charged more than on menu

Pizzas are decent as all dominoes pizzas usually are but had nachos and jalapeno twice now and just about burnt to a crisp both times ..literally.😡..

Another bad review for this problem child in Dominos empire. Ordered last week at around 7.30pm after a long day where we had both been up since 04.30. firstly no delivery drivers (a pizza shop without drivers....) Then the order just didn't progress. When my wife went in to collect on her way home it was going to be over an hour. We use dominos because it's quick. When she complained and asked for a refund the manager behind the counter was rude and refused to deal with her. I had to go down. He was ignorant and didn't really care. The reason for the delay was a build up of 7 orders. If a dominos crew cant knock 7 orders out quickly they may as well shut the doors. To get a refund the manager wanted my bank details. If you cant trust them to make a pizza you would be brave to trust them with bank details. Got a refund from head office. Won't bother using this branch again, it could do with a shut down and start again tbh.

The manager that runs this shop speaks to her staff like dirt. I spent half an hour in this shop waiting and heard her multiple times. One girl was helping me after I’d been waiting a while for my order and she was shouting at her to get back on ovens when she was standing doing nothing but dictating. This manager had seen me multiple times waiting and not once asked me if she could help as I’d clearly been there a while. If you’re going to make people your managers you need to look in to who you’re making them better because the one you have at this store is horrible. I was eventually given my pizza only to return home and find I was given someone else’s this isn’t the staffs fault they’re all working really hard despite their horrible management, but it is disappointing after waiting for that long after I was told via the phone my order was ready to collect when it wasn’t. Highly recommend speaking to the staff in the shop for their opinion on their manager

Ordered on the app at 18.10 and was told it would be 7-12 minutes so I left my house. Was sat in my car until 18.30 when the app said my order was ready so I went into store to collect it said ready with my name on the screen. Could see my pizza and cookies sat on the side and they said they were just waiting for my chicken strippers which is fine. It took 20 minutes and various people in the kitchen saying ‘what’s that lady waiting for’ ‘why’s that girl stood there’ my pizza ended up being cold. No apology or remorse. Why said my order is ready on the app and screen if it clearly wasn’t? And to top my cold pizza off it only had toppings on half? It was the worst dominos I’ve ever had. After saying it would be 7-12 minutes we didn’t get our dominos until 6.50

Sent the wrong pizza on a delivery. When I tried to ring the shop they hung up on me multiple times.

We’ve struggled at times with Dominos Driffield with inconsistent quality food, a very late delivery, and recently a cold delivery with soggy over-cheesed nachos, but we thought give them another try and this time collect. Never again, tiny portions sizes (about half usual size) of burnt nachos and greasy over cooked pizza

Expensive but great quality food. On a busy day you can have quite a wait for delivery but food is always hot and thy do ring if its going to be a while to offer collection instead

Tried once again to order online but each time it told me to ring shop, I rang and phone was answered then put down, I tried two more time with no answer, then at 6.40pm I got through, and was told they were not taking anymore orders as they were too busy, and that there was plenty more take aways in Driffield so I should try them. When it first opened it was a great service, now depending on what staff are in, it is not very good at all, I suggest going to the Beverly one as they are great and can cope with been busy.

This isn't Glassdoor but I want as many people to see this as possible. One of my closest friend works here and has been overworked through pretty much illegal hours to burnout after the rest of his team quit through COVID. He works 6 days a week and often 7 and often 10 hours a day which is extremely intense, and nothing has been done to resolve the issue whereas he is undergoing huge amounts of stress and has broken down a few times. Nothing has been done or seen to even when this has happened publicly. Ever. Shame on you for putting money above mental health. My one-star review stands as a result.

never been to this place i just wanted to join in on the action my drillas

So good, we had it twice in 2 weeks! It did feel a bit naughty, but one was planned and the other unplanned...but a necessity when home late from work and 3 hours at post lockdown hair dressers! Easy to order on the app and get updates! Quick to order, with a good selection of pizzas and sides, we were soon enjoying hot and tasty pizzas...the meateor and a chicken one. Very nice and satisfying. Will be back for more...just not this week!

Ordered a large amount of food for delivery and came so fast!! The food was amazing, and all piping hot when it arrived! Stuffed now!😋

We live 10 minutes away and every time it arrives luke warm to cold. So maybe they need to invest in some heat bags.

Ordered a pizza for 6 but it was delivered 15mins early which is fine apart from not everyone who was going to be eating was home. The snarly woman on the phone just kept snapping that it was in the terms and conditions ( who reads the terms and conditions before buying food) . Well "sorry" means nothing when we have to enjoy a stone cold meal, apparently we live close to Domino's so that means we will get it quicker (never have before and we order weekly) Say good bye to our weekly order

Food ready quickly, staff polite, just a shame the prices are high and the actual price you pay is so random.

Beautifully cooked and presented pizza, excellent deliver or collection, great drivers

The lady on the phone was very rude. Extremely poor service. I ordered and got to the counter only to be told that they were not accepting cash. During the order I was not made aware that they were not accepting cash. This made me waste time and money to get to the store. As if that was not enough the lady called back and was rude to me for declining cash. This happened at the Domino's pizza in Driffield. Not going there again.

Bought pizza and garlic bread for my daughters birthday tea as a treat. We ordered 5 x large pizza with various toppings. The pizza were all fantastic and everyone really enjoyed them. However on the same order we also had garlic bread. Sorry to say that not only did we receive one less garlic bread than we ordered they are not very nice. To be honest they are more like tomato bread than garlic bread. Very small with hardly any garlic flavour just a lot of tomato. Most people who tried them only had one piece and didn’t even eat all that. In summary. Pizza are fantastic quality and value. Garlic bread very poor would not buy again.

Booked food to collect at 7 didnt get it until 730. Not very good service

Normally would not order pizza, but i do love a Dominos...we ordered the lunchtime deal and it is well worth it. Online payment, contactless deliveries, great pizza and enjoyed by all!

Spoke to a lovely gent on the phone called Kieran, he was very friendly and helpful!

Just placed an order that cost nearly £40, waited one and a half hours to be told I can't have it and I should get my money back in 3 to 5 days.

Just experienced the worst customer service ever. Paid for my order then told an hour and half later by Kiren that they can't process it and I should get a refund in 3 to 5 days. Don't waste your time trying to buy an expensive pizza, it's not worth the hassle.

It was very good, the staff were very friendly and patient. The tables, chairs, floor, counter, etc looked clean. The food I got tasted delicious and looked it too. The lunch deals are very good value too. You get a small pizza and a drink for about £5.19! Not bad considering Dominos is often considered to be the world's leading pizza maker 🤷‍♂️😁 The only thing I will say is that their card machine does play up which isn't their fault and they do try and fix it asap. It's just something I thought I should warn about ☺️

I ordered as this was the only takeaway open at the time that I wanted the food but I wouldn't normally pay this much for a pizza. It is very expensive and the pizza was salty and there wasn't enough cheese for my liking and they didn't seem to be an extra cheese option on the website. The cheese stuffed crust was nice. The delivery was fast.

Ordered a personal pizza for lunch from this Domino's branch. Excellent service in-store and the pizza tasted good. Keep up the good work.

Poor. 45 minutes late. No apology. Don't waste your time with reply as it is meaningless.

Worst Domino's ever....... Got the order wrong then refused to make it right...... Shocking customer service, will never go there again.

Exalant pizza and very pleasant staff

Superb choice, quality and service.

Orderd a ham and mushroom pizza on line with app collected got it home to find no cheese on it it looked awful dry and not worth £8 rang them they said sorry it said on your order no cheese i mean who'd have no cheese on a pizza that is a pizza theyd do nothing to help go in there alot well wont be no more good bye dominos driffield what awful way to look after customers!!

These were great pizzas, as they always are.

OK nothing special. Some good deals at times.

After having to cancel plans to go out with friends due to illness, thank goodness for Dominos!! Freshly cooked and hot, you can always rely on the pizza being consistently good quality. We all enjoy the pizza from here, especially the new beef burger one. Give it a try and you will be surprised and delighted.

The pizza was missing toppings I had requested. The cinnamon sticks were missing the icing dip. After eating the pizza, I threw up so not sure if it was off or not...

youre pizza is beimg quality checked , 15 hours later

We ordered here on the weekend offer of £5.99 for any size pizza. I don't often get pizza but do enjoy Domino pizzas. We ordered a mix of toppings including roast chicken, meat feast and vegetarian. Added to this, the twisted dough balls, dinner was served. Great pizzas and dough balls. Well worth the offer price for the weekend.

Love the pizza from here, as am more of thin and crispy, than deep pan pizza lover. Great selection from the menu, and always freshly cooked, my first choice for takeaway pizza! Family always love it too!

Very friendly staff and great pizza. Just a shame about the price but you pay for the quality.

Thought it was about time we tried Dominos pizzas. Well I can say I enjoyed it but taking the price into consideration, not good value. Some of the other places in Driffield are just as good if not better. Don’t think I will rush back.

Very disappointed . This was 'my' very first experience of Domino's pizza. It's what we'd consider to be expensive so it was a treat for us and we felt very let down. We ordered delivery ASAP and it arrived fairly quickly but as we only live approximately 5 minutes walk from the shop can't understand how it could be cold when it arrived. The wedges and chicken strippers had no heat in them at all and they looked pale like they hadn't been fully cooked . As we had a little one needing to eat before his bedtime I decided to grill them to reheat and improve their appearance. The pizzas were only just warm (no risk of burning the top of your mouth on stringy hot cheese and tomato sauce) .... nicely presented and tasty but they'd been sliced in a very haphazard way. Equal portioning not a consideration obviously. As for the tiny garlic pizza thing well it looked like it'd been thrown together and chucked in the box. The tomato sauce was oozing off of it and only part of it had any cheese on it. Very messy and difficult to pick up. Again the portioning was a joke. I'm definitely not certain we'll be giving them a second chance because we are so disappointed with our experience.

Terrible Constant poor service, poor customer service obnoxious staff! Dominos in general is good it just seems to be this store, I think apes would have a better rating compared.

Had a really tasty well cooked pizza from here for lunch as we were passing through Driffield. Good service and we didn't have to wait too long. Reasonable price too.

Ordered online during the birthday /anniversary week offers. £6.99 for any pizza collected in store. A bargain and ready on time... Hot an tasty well worth taking advantage of the offer! Love the pizza from here and almost finished the large by myself and had to give away my leftover slices... Great value!

After seeing those frozen promoters shivering on street corners we opted to give Domino's another go since there was a special offer on. The base was cooked this time, the topping tasty and the service really good. Well done!

Pizzas were average two staff taking orders and prepping them and obviously very busy but delivery driver was stood in store on his phone not helping, about as much use as snow in summer absolutely hopeless.

How much? ! # & $ The pizzas are good but are they entering a prize for the most expensive fast food in the entire universe? I'd rather go somewhere else, buy three pizzas, and give the crusts to the dogs, pigeons, etc. Shop elsewhere - you know it makes sense.

Love the pizzas from here! Especially when you can get the lunch deals! I usually opt for a medium with bbq sauce and beef for £5 but decided to mix it up a bit, and had tomato Base with tuna. It was lovely. Just enough time spread over the Base to make sure that there was some in every mouthful! Hot and delicious, my favourite pizza!

We order from here as a treat and are regular customers, however recently we ordered and when it was delivered the item was wrong, my husband telephoned them and got a very unhelpful person, he told us he did not get the order wrong as he made it, he was very sharp, and he also put the phone down on us. In the end we were sent our order again, and we returned the wrong order, at least they got it right in the end, this has happened twice now. I find it a lot easier to order on line, at least your don,t get spoken to arrogantly. We also telephoned on Tuesday evening to see if there was any others on, the lad was the same unhelpful one we got before, and he more or less said there was no offer and put the phone down on us, good customer service there Connor/Colin. Beverley Dominoes however are excellent they never get your order wrong, and they are always helpful.

Pizza was overcooked dry and cold when delivered.Have been into shop to complain twice over 10 day period. Was told Manager would contact me.Still waiting. Waste of money.

Second time of ordering from here and on both occasions have needed to send back burnt pizzas...to be fair; the person I spoke with did resolve it and agreed refund and further pizza within 30 mins (it took 45)...ultimately not worth the hassle!

Lovely pizza, good value, friendly staff

I put in a large order and within 20 minutes it was all cooked and ready to go. Fantastic viewing place for people yo watch the pizzas being made.

Expensive and pizza was not that good very disappointed

Our first visit to Domino was a bit of a mixed bag. Sunday lunch perhaps not the best time but we fancied a snack in the garden in the glorious sunshine. Our takeaways were piping hot but my pizza, thankfully small, was soggy and rather tasteless. Little pork balls with smoked bacon atop a damp base didn't do it for me. Where was the cheese? My partner's medium size pizza was "all right" but pretty bland, entitled American Hot -it was not, not as expected. Verdict "Could do better" . This is a new gaff so we will try it again when they are established.

Expensive but you pay for quality

We ordered here on a Friday night the week that we ordered. I had used the online ordering system at other stores, and felt confident using it again. However, having selected the ASAP option, our order never moved from the prepped option for about 40-45 minutes. I rang the store, and they assistant confirmed that they were having problems but it would be ready in a few minutes. I duly sent my husband down to collect our order. He then called and confirmed it would be another 15-20 minutes. Once we had our order, it was hot, tasty and well worth the wait. Teething problems with the ordering system? Yes, but expected as this was the first week of trading. High Demand? Yes! Food? Excellent and worth the opening offer. We won't be put off using the store.

Excellent service. Even on first opening night when things were hellish, they still all managed to have a smile on, and that doesnt seem to have disappeared even after a few weeks open. Same great Dominos pizza you can get everywhere.

Used dominos a lot but this Driffield one is in a league of its own very poor food poor service

Very poor, if I could give less than 1 star I would, no problem with Domino's in general, just with this store, poor food (good service) very poor customer complaint service, oh did I mention poor food, my god's it was awful, soggy, uncooked crap, never ever had this problem at any other Domino's.