Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Nº 1387 in 1489 in County Durham
Nº 61 of 63 Pizza & Pasta in County Durham
Opinions
If I could put 0 stars then I would! Most of the meal was ok if a little overpriced however one part of my order the Chicken Strippers Combo failed to be delivered at a cost of £7.99. Customer Services are far from helpful with this and are offering a voucher. I don't want a voucher. I want a refund. I rarely go to Domino's due to the overpriced food. The only reason I choose Domino's on this occasion was the ability to pay with PayPal! So overall overpriced good quality food (the items that were delivered) but absolutely shocking customer service when they get it wrong and fail to deliver all of the meal!
njj . 2022-03-26
MORE AT TripAdvisor
ordered food for collection some of it was ready on time the rest landed on the counter 15 mins later I was then told bye repeatedly by young girl when I started to complain. I got it home to cold pizza and burnt nachos do not recommend this place at all
David B . 2021-01-19
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the pizza was a mess. It was cold when it was delivered, partly burnt and pizza toppings were thrown on. No care and seem like they are not bothered. Called them up, they did say they will get another one send out but when you already have waited 45min and then wait another potentially 45 mins then whats the point.
Steven W . 2020-08-23
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I fancied a garlic-oil based pizza instead of a tomatoey one, so I experimented by “minus-ing” the Domino’s Tomato Sauce in my online order, and requested garlic spread, red onions, mushrooms and extra mozzarella as toppings. I wasn’t sure what would happen, but the chef responded perfectly - the resulting pizza was great! Now I’ve come to write this review I can see that other people find the tomato sauce overpowering - perhaps they could use the same ordering strategy?
Cedartreemum . 2019-07-06
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My daughter loves dominoes pizza so visit quite often, if it wasn’t for her I’d never go in awful service every time, staff can’t be bothered and when you do eventually get served they are sullen and robotic, again need better training. Her pizza is always good though which is quite often the case, good food very bad service.
pal1234731 . 2018-09-08
MORE AT TripAdvisor
Ok quite a few pizzas I have had from here that have been far from even good but this one was nicely cooked toppings were good portions but was completely ruined by the bucket of sauce that was on the base. It seems that its getting constant that this store is letting the dominoes name down can't wait until papa johns opens up then maybe quality will have to increase due to a better competitor.
JoeCullen . 2018-08-10
MORE AT TripAdvisor
Called in yesterday and got mighty meaty and it was excellent lots of toppings keep up the great work guys
ToffeepopCoDurham . 2018-06-09
MORE AT TripAdvisor
looking for pizza then look no further. Domino's always deliver good quality. Large selection and you can create your own. Always offers available for groups or couples
Stephen L . 2017-09-10
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12 Opinions
Ordered five big pizzas for my daughter's pool party. Spoke to a staff member on the phone beforehand who is very helpful and friendly as I had put the wrong order time online and he changed it and the pizza arrived at the leisure center bang on time and the pizza was delicious . big thumbs up and thank you to the delivery driver.
6042 Opinions
Food came 30 minutes late and the food was absolutely raw and they didn’t allow us to refund. Only good thing to come out of it was the can of soda.
290 Opinions
Undercooked £40 worth of pizzas with barely any cheese. Worse still, despite acknowledging the poor quality of the pizzas, the company claimed that I am not due any compensation because I didn't call the store... for an online delivery order.
730 Opinions
I always enjoyed the food …. Kebabs have gone down hill very little meat …will start giving a wide berth from now on disappointing