Domino's Pizza in Chiltern

Similar experience to other reviews. Pizza not delivered after 2 hour wait, nobody answering the phone. Had to go to the shop myself and wait in the cold for the food to be cooked. Promised a full refund - still waiting for this after a month. Customer services also said it would be refunded .... still waiting. They are not responding to messages I have left. Shocking service.

They really don’t know what they’re doing here. Especially if you phone order they get confused. They take ages for no real reason. It only takes ten mins to run it through the machine yet they’ll say 30 mins. Proper time waster. Dominos doesn’t accept cash which is poor in my book. It’s beyond lockdown, it’s legal tender.

It is absolutely ridiculous! I ordered a pizza for me and my family and it took two hours to come. Dominos did not answer any of our many calls. When recieved pizza was ice cold. Very disappointed.

Late, cold, inedible and they don’t seem to care. My pizzas were 25 minutes late, stone cold and like cardboard. I called and was told I couldn’t have been advised of late delivery as I ordered on line!!! Strange as they email and text me junk on an almost daily basis!?! The manager was disinterested offered me this and that with my next order - I declined (as if I want to order from there again) and asked for the pizza collecting. I was told eventually to to the pizza and ‘ Enjoy’. This was before the phone was put down. I HAVEN’T RECEIVED A REFUND I went to the local chip shop instead, hot, fresh and half the price. Don’t use this ‘restaurant’ there are far better pizza delivery options in the area.

Awful, awful, awful service. Not for the first time either. Ordered 2 pizzas online for delivery, website said 25-35 minutes. 1 hour 40 minutes and 4 phone calls later they finally admitted a mix-up and someone else had been given my pizzas. They offered to start re-making them. By that time my stress-free family Saturday night treat dinner was the most stressful imaginable. I had to cancel the order and sort out an alternative dinner in double quick time. Never again. “At Home Pizza” in GX is so much better for service, artisan pizzas and even price.

I stopped using this Dominos ages ago because they let me down with delivery on several occasions. I thought I would give them another chance but unfortunately they have not improved. The app stated 24-34 minutes for delivery but it ended up taking over 70 minutes before we gave up and went out to a restaurant. 45-50 minutes is acceptable for delivery but 70+ is unacceptable. At least they should call the customer if substantial delays are expected. Talking of the app, the delivery tracker is absolutely useless. It must just be a time based thing because it says “delivered” after 45 mins or so as if to rub salt in the wound. This has happened multiple times. Completely pointless.

Hungry & broke go to dominos pizza 🍕. Pop in and get 2 and feed yourself till your stuffed (Crust!). Good food & nice to chat to the local Chalfont youth who often hang outside! Foods good but what can go wrong really ...

I Ordered a family meal via the new Domino's app, which looks great but my food order arrived late + Cold. When I rang the branch (having waited with no info on my order) - they didn't really care and I was told to juts wait till it was delivered. The driver was as cold as my Pizza's and in all it wasn't a great experience.

i am a diabetic 90minutes still waiting for food was told to see my doctor i am a doctor kept me waiting for lies hated it not nice people must have called about 3 - 5 times all ignored not nice people at all nasty people

i dont have a problem with this place - id give it 3 stars. i go in order my pizza and wait. i see alot of reviews about cold pizza delivery etc, i obviously never had this problem and i been here like 5 times.

We went back to Dominos are some months away due to bad service, I thought it might have returned but how wrong I was. The pizza was ordered at 7.15p.m and was a treat for my godchildren whilst watching tv. At 8.15p.m I checked the pizza checker which said it had been delivered which was wrong. I rang Dominos to see where it was and was told the delivery man was out but they were very busy and I lived along way (15mins) he was very rude in his replies and eventually agreed to ring the driver. At 8.40 I was about to ring again when it arrived. Pleasant driver who couldn't get away fast enough. The pizza and garlic bread were cold so had to put them in the oven in fact had to throw a lot away. I rang and asked to speak to the manager who was rude and kept saying how busy they were again and how far I lived. When I said I wouldn't use them again he more or less said good. There was not apology but eventually he said he would refund the money but would have to go through head office, I informed him I would be writing to head office. One thing is for sure I will never use them again and will not recommend them. Whatever happened to customer service.

Yet again pizza that was delivered after 2 hours was cold. Used to be good but last three orders have been a nightmare. App shows out for delivery after 20mins, then hour and half later it arrives,

Yet again pizza that was delivered was cold following online ordering, only way to order as phone always busy.

we order quite regularly and its usually online. Except for one time we have received our complete order with nothing missing, hot pizzas which are intact and standard quality of Dominos. This one time when they messed up our order as one of the pizza was over-done, I went online and complained. They sent us a voucher for free pizza with next order which I feel was a fair treatment as a customer. Overall quite happy, will continue to use and also recommend. Also, don't forget to look at the "deals" icon on the menu.

The new manager has improved this Chalfont branch to making me return. The last manager was absolutely useless and never took my concerns on board, which meant I didn't go back. They're extremely busy as sometimes I'm waiting inside, and I can see that some customers are making it awkward or simply have no idea what it's like to run a take away through the busy hours and demand instantly like a king... I've been many times since and never had problems, the new manager is fantastic and a credit to Domino's. The staff are friendly and always deliver. I've read some of the negative comments and I guess they're just not planning ahead and to cancel an order thinking it's that easy is just wasting their time, then to leave a negative because of their incompetence is sad indeed! Thank you to the new improved Domino's in Chalfont Bruce Wayne

Thought I would give Dominos 1 last chance after 2 awful experiences. Ordered at 6.30, sat in quality control for 1 hour. Called 5 times to cancel but no one answered the phone. 2 hours after ordering a knock at the door the poor delivery driver had to explain that they were running 2 hours behind schedule, but was very polite and apologetic, but I had to get her to return the pizza as my papa johns had turned up 20 mins after ordering it!

Excellent teamwork Sayed, Rehan and staff at Dominoes Chalfont St Peter! Lovely on the phone and very helpful when I ordered 14 pizzas for my son’s pool party at Chalfont Leisure Centre. The guys worked really hard and were under pressure with lots of orders coming in. Our pizzas were made on time and were absolutely delicious, thanks guys, five stars!

Pizzas son siempre fría, quemado y entregado más de una hora después de haberlo pedido.

Lovely pizzas great to have great dominos in village nice staff tho the man i spoke to could not speak english much

Great food, quick service, great food. Parking outside Staff very friendly, and always happy to help. Best pizza takeaway in the Area. Love the MeTballs👍

Only for dire emergencies - the pizzas are sweet and fatty and really do not have anything to recommend them - Please go elsewhere

No estoy seguro de que alguna vez orden de dominó en Chalfont St. Peter de nuevo. 9 de 10 veces es terrible y estamos desilusionados y hambre! Usualmente toma más de una hora para entregar y luego cuando llega es generalmente frío! Las últimas que llegaron el 17 de julio pidió y parecía como si alguien hubiera estado jugando frisbee con ella, ni siquiera quieren dar a un perro. Absolutamente horrible! No entregar un reemplazo, pero tardó 45 minutos en la que el tiempo había ido más allá del hambre. La nueva pizza en forma llegamos y esta vez, pero la base estaba pasada y no preparado adecuadamente a través de... Muy decepcionante. No recomendaría este hotel a cualquiera, estoy sorprendido de la oficina no tienen hacerlos callar, pero ya que son terribles!

ordenados en línea en pm 8:53 después de una hora me registré app y dijo que control de calidad ... nos registramos esto otra vez 10 minutos más tarde y decía "hornear" me dejé esta a unos 10 minutos a que aún estaba diciendo lo mismo. sonó la tienda 3 veces y nadie respondió. Tuve que coger el coche e ir a la tienda y quejarse. Me dijeron que el conductor es nuevo? Nadie sabía nada sobre mi pedido o? La risa de un lugar y vivimos a tan sólo 2 minutos de distancia. Haz uso nuevo

Buen buenas pizzas de servicio personal siempre atento, tiendas, un poco agobiante. Es fácil aparcar fuera de la tienda así normalmente.

Like most chains you know pretty much what you can expect. Dominoes is good pizza but you pay a premium for it unless you can make use of the special offers.