Domino's Pizza in Bracknell Forest

I just had the worst time with this place I will never order from this company again I just worked a 14 hr job and got off the people had me pay twice on the phone for an order then told me that my payment was successfully tranferd and then the woman on the phone said my transaction was unsuccessful i watch my bank account get 40+ removed from my account and they then tranferd my call to a local dominos and decided to put me on hold to evoid the issue that I was having my family doesn't need to rely on our once favorite pizza service and we will not be takin advantage of again by this neglect people I will not be robbed by this company il wait for the 24-48 hrs to receive my money back if not by then I will contact the proper authorities. Miami oklahoma dominos

Don’t take phone orders don’t tell you that they don’t take cash as well. Their attitude is terrible. Also overcharged me for pizza and said no that is the right price but it flashed up on the board behind them and give me a number to get a refund and do it there and the manager. Jess said if you don’t want to do that, don’t get your refund terrible attitude for management and needs to find new job.

Its been a while since i ordered from domino’s I got margarita pizza which was lovely plus the sides were on point. Apart from the Vegi Roma which I ordered stuffed crust and ask for pineapple which on pizza wasn’t many and was expecting Domino’s to be on par. Waiting for the order was starving and ate but was disappointed that there was not enough topping not really much peppers and stuffed crust cheese there was nothing in many of the slices. Emailed head office and they did not even contact really appalled. Looks like staff there are cheating customers on toppings and stuff crust.

Order two large pizzas for delivery, one was good and other a vegi pizza was very poor, had to be garbaged it as it was not edible at all. I called regarding the issue and was told someone will contact me, a week on no one has. Bad quality pizza and very bad customer care!

Went in this evening placed order on the went to collect got there told food wasn’t ready Waited a further 10 mins to be told they had lost it Asked for the order to be cancelled and for a recpit to be told they don’t have them I then asked for the customer service number and the name of the franchise owner to be told they don’t give that out and get the email and number myself the man behind the counter really needs a lesson on how to speak to people won’t name him but sort your act out

Every single time I pay for a large garlic and herb dip they forget it in the order. I don’t even care about the money but I can’t eat my pizza without a dip. Pizza was also cold when it arrived. The driver was really nice and it’s not his fault as he doesn’t pack the items. He offered to go to get the dip, but why would I want to wait 25 minutes when I’m starving. I’ve only decided to write this because it has happened more than 3 times now.

I am so impressed with my pizza order they was on time piping hot the flavours were perfect the toppings even the amazing cookie. This was Definantely best order I’ve done for pizza on my birthday I would order again there. Staff was very helpful too.

Ordered a MEAT FEAST for delivery. It arrived in a timely manner but unfortunately was really undercooked, to such an extent that the middle was virtually raw. I didn't bother complaining to the store (what they gonna do, send me another in an hour?). My email compliant to head office resulted in a request for a photo of the remains (by then in the bin and on their way to the dump). They came back with some BULL about having checked that the oven temperature was correct at the time (!) and an offer of a £5 voucher. My advice, go somewhere else, you are spoiled for choice in the area ...

3 22 20 Called in advance for "No Contact" delivery (never had an issue with this before - even during non-CORONA VIRUS times!). Driver seemed to be upset about it and took tip but ALSO took back the order! Or so it appeared, even on our door cam, which shows him angrily shaking the pizza! Apparently he'd made a mistake and took back the part of the order he shouldn't have left in the first place. Very upset, I called the store. They said they would send another order. It never arrived. The whole reason I called in the first place was to make sure the driver got his tip, as I USED TO BE A DOMINOES DELIVERY DRIVER!! I am a 60+ senior. VERY VERY DISAPPOINTED with how Dominoes handled this. So upset, I cannot even eat the food, an hour later.

Daylight robbery. Ordered a delivery for the wife & I. Order never turned up. Called the store (Sandhurst, Berkshire) only to be told that they had not received an order. How come the money had come out of my account? When I raised this, they said that it would be refunded within 5 to 10 working days. If not received, I have to go to my bank and raise it with them. In this day and age, with online banking, it's an absolute joke. I will NEVER NEVER NEVER use them again.

We don’t normally order pizza . Ordered tonight from the Sandhurst branch . Over 1 hour 30 minutes to deliver 🙄 The food was also cold and bland ..👎

Delivery was 30 min later than app confirmed when ordered, had to put pizza in oven to heat up, minimum pepperoni on pizza. Have used Sandhurst before but not to standard on this occasion.

I came into dominoes after work and wanted a small pizza. And all I can say is the young boy who was on the desk had the worst attitude. Didn’t welcome me, just stared at me, face like a slapped bum! And even when he was on the phone to another customer there was no ‘customer service voice’ just a dull voice and dull attitude. So so rude, these kids need to be taught manners! Only good thing was the pizza!

We order from here about once a month and have never been disappointed. Hot, great tasting pizza, delivered straight to your door. Delivery is always quick and the people who deliver it are always pleasant. There is normally a deal to be had. I will continue to order from here. The cheese burger pizza is a must try.

Always hot when delivered, drivers always want to chat and are polite, the app is great and the tracker is useful.

What you would expect from this establishment. Tasty pizza and all enjoyed their choices. From order to eating 30 minutes Cakeman

Apparently there is a new Manager at this branch which was always exceptionally good until my visit this evening. Although his English was poor what I did understand was customer service at its very best??? 'Go away and come back in 20 minutes'. Well yes I did go away and I definitely won't be coming back.

Pizza arrived 2.5 hours late after I went to bed last week . Gave them another chance with the offer of a refund pizza .... 1.5 hours later the pizza arrived after more complaints.... would you trust this pizza ???Never order from this dominos !

I am honestly shocked at the service and amount of time it’s taken to get out pizza tonight. We ordered our pizzas at 7:26pm and chicken wings, was told would be about an hour as busy which is fair enough.! So once it was 1hr 10mins my wife calls up to find out how much longer to which the reply was “ our pizzas have just come out the oven, be 10mins “. So another after 20 mins I then call again and ask how much longer and how this is not acceptable to wait 1hr 30mins, to which the reply was, “ we did say about 2hrs wait “ I mentioned that if that was the case I would never have ordered the pizza.!!! So after another 20 mins it finally arrives.!!! So 2hrs for a pizza and it turns up cold and flat as a pancake and the wings where not even what my wife had ordered, the worst dominos we have ever had anywhere do not order from this place.. safe to say we will not be returning.!!!

Ordered 3 medium pizzas and 2 garlic bread online using the 3 for 2 deal tonight. Speedy delievery, hot and tasted great :)

Pizzas are usually really good but the garlic pizza bread is always a hit or miss. Delivery is usually very quick and the food is a great treat for the kids. Only thing that lets them down is the consistancy of the food standard.

Simply wanted a pizza, that’s all nothing fancy at all but that seemed to be a hard task.

Visiting family and having dinner delivered makes life easy. We ordered 3 large pizzas' for four of us (all adults) with 4 extra garlic dips. We ordered on line and delivery was very timely we had enough time to run down to local shop to buy some cans of fizzy and to set the table. All of the pizzas' had stuffed crusts and arrived pipping hot.

After receiving the wrong order, the so-called “manager” was incredibly rude to us and our disabled son who had already ate some of the pizza. They refused to compensate us with our correct order and spoke to us in a very unprofessional tone. I will not be returning to this Dominos Pizza and will tell my friends about my negative experience.

Absolutely rubbish ordered a delivery quote of 25 to 30 minutes turned up 1 hour and 20 minutes later food turned Burnt and cold call manager and very arrogant said that we were telling lies about time Won't go along way a manager extremely rude

One of the better dominos branches I have used. Delivery always on time. Staff very helpful. Has a better menu that some other branches for what we like to order

Used this for online and order in shop. Never had a wrong order from here yet in 10+ years. It's a take away pizza place, not the ritz. Wether you go to herbies,tops et al, it's roughly the same, except dominos seem to have more deals.

Con frecuencia nos llevar de Domino's como se puede ordenar en línea. La comida siempre es caliente y no generalmente tardan mucho para ser entregado. La comida es buena, los conductores son corteses y este momento particular se le ha olvidado la botella de bebida así fuimos y volvimos con ella. Yo recomendaría este para llevar.

Pizzas were excellent. Very tasty crust nice and crispy as requested. Toppings very nice. Enjoyed by all

Después de regresar a casa tarde del trabajo y no comer decidimos pop en los 23. 00 horas. Las puertas estaban cerradas y bloqueadas y había gente dentro que todavía pizzas. Internet dice horario hasta la 1 de la madrugada. Entonces me llamó mientras afuera y estaban todavía los pedidos. - Muy extraño! Así que fuimos a casa y esperamos Ibthen hasta mi pizza era entregado.

Entrega un poco, pero bien. Pizza de calidad puede ser muy diferente de una semana a otra. Tenía la nueva gama italiano la semana pasada. Era muy bueno pero tenía otra vez esta semana y no es bueno. Cerca Similares con otros órdenes, había veces cuando la pizza ha sido sin propinas. También un par de veces, se olvidaron de entregar salsas pedí extra. Me dieron una pizza gratis una vez por mala calidad.

Ordered 4 large pizza's for local scout group, While the youngsters enjoyed them, which was the plan I would have...

The takeaway is excellent especially the thin crusts with barbecue base. Toppings are all good especially the pepperoni .

The manager is a thief and a lier do not trust!! Drivers are meant to take 1 delivery 2 at a push to keep standard high but the manager pal sends 4+ each time then shouts at customer for complaining about pizzas standard! !

I'm totally disappointed and disgusted with the service I received from Domino's pizza Sandhurst last Friday night. I placed an order over the phone, small order of two large pizzas with two sides and was told is would be about 40 minutes, that's fine, usually it arrives well before the estimated time given and it was a Friday so expected it to be a little busy.An hour and a half later i decided to call to find out where my order was to be told sorry its busy and it would be another 20 minutes. I asked if there was something they could do as i had waited so long for my delivery, they offered a bottle of coke. I said thank you,but when the delivery arrived 35 minutes later there was no coke, so the driver had to go back to the shop to collect it. Our pizzas were not very nice, tasted like they had been sat on the shelf for 2 hours, NOT happy very disappointed.

Two hours to deliver a pizza, enough said.But it gets worse they denied having taken the order when I called to ask where the pizza was, only for it to arrive some 10 mins later.Worse still I got abuse from the illegal immigrant delivery driver.

dont bother with this one, especially if you're getting it delivered. Cold pizza, even colder wedges and wofel customer service. Should not call customers liars when they are saying there food is cold. Should not say that their pizzas stay hot for two hours after being cooked. I work in the food industry and actually probed the temp of our food. The hottest thing we had were the cookies, and they were only 49•c.

How bad does it have to get.Arrived and asked how long will it take to get an order, 20 minutes was the reply. Are you certain as I have to pick my young son up from football, absolutely was the reply.25 minutes later after my name came up on there board, I asked for my order.Only be 3 more minutes was the reply.5 mins later I asked can I have my order, only to be told it going in the oven now.After a vocal uplift from myself (no swearing) I demanded my money back and went to leave, this is when it got nasty, The manager told me not to swear at the staff and walked away when I went to explain I did not swear he mouthed f- offAgain how bad does it have to get,

Twice on the bounce I have had my food delivered with items missing from the order. Called to complain and was given a £10 credit, but this was not noted on my account so now I've lost it. Wedges are powdery and under cooked every time. Food is usually luke warm.

The pizzas are nice from here, and the wings. I'd steer clear from the donuts cos they get soggy wrapped in the foil, and the wedges/ nachos are not great.

It took 50 mins from ordering to get to the preperation stage and a further hour and 20 minutes to be delivered of which I had drive there to collect it and demanded a new fresh order was to be made. They say they're under staffed, yet their was more people in the kitchen than there are in Piccadilly Circus! When he gave me my order he said there you go, enjoy but had forgotten the other half of the order! Drinks, starters, deserts! All I can say is don't use these muppets there as useful as a self licking lolly pop. Use Farnborough. Oh and to chase up are are order we phoned 28 times with no answer as i got there, they had only one bloke on the phone who was pratting around and everyone else was talking in the back ground ignoring the second phone. Useless! Got to Farnborough never had a problem there! Rant done!

Ive been a sandhurst resident for 7yrs, and used Domino's 8-10 times per year. I always choose a meat pizza, but the past 3-4 pizzas have all been under-cooked and needed 10-15mins in my oven before eating - I hate a sloppy pizza! I really think they need to improve their act, and spend more time on QC...... I'm not the only one mentioning this!

Disgusting, ignorant and rude customer service from your store. My order from 2 weeks ago had uncooked Fajita Wedges, the following week they sent regular wedges instead of Fajita Wedges. So I phoned up and was told I could have free wedges the next time I order - just phoned them to be told it's not on the system, and it's my fault for not taking the name of the person who offered it to me. I stayed polite throughout and although - very reluctantly - they gave me the wedges, at the end of the phonecall I was hung up upon. You do well out of me, and that's just rude.

Struggled a it with the website but pizza was great. Really tasty and fresh. Loved it and will be going back for more!