Based on 1.123 opinions finded in 3 websites
Based on 1.123 opinions finded in 3 websites
Nº 1946 in 4016 in Birmingham
Opinions
Ibraheem and Nafees provided 10/10 customer service at the counter. The desserts were banging too
Muhammad Islam . 2025-03-30
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Nafees and ibrahim best service about if you ever come ask for them 10/10 service you won’t complain vouched and trust get at the deadly dessert duo
Haras Majeed . 2025-03-30
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Isha and nura provide the best service. Best dessert shop in Birmingham!!
Has Has . 2025-03-29
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Nafees isha and ibrahim excellent service quick with it too
Shameem Akther . 2025-03-28
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What a nice clean place good atmosphere 👌 I went for the cookie dough was fresh delicious very happy with portion size kids had various deserts all enjoyed great service thanks to u all sonia Nafees Minahil and Ibrahim for being so polite an putting up with the long queues man Recommended
armani mal . 2025-03-28
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Very good service. Thank you to everyone who served me! Great customer service! Well done, Sonia, Nafees, Minahil and Ibrahim!
ali khalid . 2025-03-28
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Isha Nafees and Ibrahin - Great Service
Alisha Hussain . 2025-03-28
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isha nafees and Ibrahim great service quick and nippy
Tash Raja . 2025-03-28
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isha ibrahim and NAFEES were amazing good service highly recommend
Laiba Riaz . 2025-03-28
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Isha, nafees, IBRAHIM great service helpful recommend
Saibah Begum . 2025-03-28
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Nafees, ibrahim & isha good service would definitely come again to stechford
Nosheen Iqs . 2025-03-28
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Nafees, ibrahim & isha amazing customer seevice would highly recommend served fresh food, Stechford is the best branch
M S . 2025-03-28
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Very good service from Soniya Nafees Minahil Ibrahim
Danish Islam . 2025-03-27
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Very good service from Sonia Nafees Ibrahim Minahil Would definitely come again
Hakeem Aslam . 2025-03-27
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food very nice allahumma barik Sonia Nafees Minahil Ibrahim gave extra service mashallah
Abdullah Siad . 2025-03-27
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Good service and everything good
Idrees Akhtar . 2025-03-27
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Very good experience visiting Dolce desserts in Stechford. Nafees looked after us and made us top tier desserts. Would definitely recommend!!
John Smith . 2025-03-27
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Sonia nafees minahil and ibrahim did a great job
Adil Rasib . 2025-03-27
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Very nice most recommended come to the best desert shop.
Raja Ali . 2025-03-27
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Minahil nafees Sonia and ibrahim were brilliant with there service highly reccommmened
noor asif . 2025-03-27
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We had a lovely experience at Dolce, it was delicious efficient and memorable. Massive thanks to Sonia, Nafees, Minahil and Ibrahim who made the atmosphere and vibes at an all time high and were integral to the great experience. Love to see it!!
Naayaab Iqbal . 2025-03-27
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Sonia Nafees Minahil and Ibrahim gave us an excellent service
Jothi . 2025-03-27
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Fire munch from nafees, sonia minahil and ibrahim
John sepo . 2025-03-27
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Nice food and recomended to come here and get some good food
Ibrahim Khan . 2025-03-27
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Very good service from Sonia and manhil
Sayed Ramjane . 2025-03-27
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This place is one of the best I've ever been to. There is so much variety and the wait time is exceptionally good.
Iftikhar Alam . 2025-03-27
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Very good service from Sonia nadeems minahil Ibrahim
Bilaal Plays Games . 2025-03-27
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Sonia and minahil were brilliant
Mohammed Umar . 2025-03-26
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Lovely desserts and good service
alimah mehmood . 2025-03-26
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Staff been brilliant especially Sonia minahila nd sabra
Tilal Khalil . 2025-03-26
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Last weekend, I decided to treat myself to something special, so I visited Dolce Desserts for the first time. As soon as I walked in, I was greeted by the sweet aroma of freshly baked pastries and the sight of beautifully decorated cakes. I couldn’t help but smile as I looked through the menu, struggling to choose between their creamy cheesecakes and their rich chocolate brownies. In the end, I went with their signature tiramisu, and it was absolutely divine. Every bite melted in my mouth, and I knew I’d be coming back soon
Hamze Mohamood . 2025-03-26
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Amazing customer service from Nafees - thank you!
Sonia Iqbal . 2025-03-26
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excellent service by sonia and minahil and lovely atmosphere 🥰😇
Ameera Arif . 2025-03-26
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Minhall and sonia 10/10 service
Jabrar Hussain . 2025-03-26
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Nafees, Sabra were brilliant, service was 10/10
Aired UK . 2025-03-26
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Sonia and minahil were brilliant
ign himanoob . 2025-03-26
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Went today for 99p matilda cake. And so glad i did . 45 minute wait was worth every bite of tat matilda cake. Surely the best matilda in town. Their cookie doughs are good as well and they do 2 for 1 deals on uber eats. My girls order every week
Sarah Mansoor . 2025-03-26
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Thank you Nafees for the great service and Sabra
Reviews Feedback . 2025-03-26
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There were boxes all over the tables that we all squeezed around and there were teenagers smoking weed in the doorway but the food was really nice and the girls working there were lovely
Helen Broughton . 2025-03-26
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Amazing food , definitely recommend thanks you Nafees for the incredible service
Michael Assistant . 2025-03-26
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Service was excellent Nafees was fast and easy to deal with
Saif . 2025-03-26
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Brillsint service by nafees was perfect eith the order
Ismaeel Ifti . 2025-03-26
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Brilliant service from the staff
Kainaat Ahmed . 2025-03-26
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Excellent service by sonia nafees minahil and sabra
Sue W . 2025-03-26
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Desserts 10/10 customer service was 10/10 would recommend any day of the week. Seriously does not deserve these bad reviews!
Musa Shaukat . 2025-03-26
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Waited 20 minutes in the line up to be told that the 99p Ramadan offer item was sold out and to come back in 1 hour. We confirmed that we'd need 4 and the girl at the counter said she'd remember us. When we went back, waited in the line AGAIN only to be told that it's now 1 per customer. More than anything, it's the principle of the thing. The customer service here is abysmal, avoid like the plague. Jumped up teenagers get daddy's money to open a business and have no idea how to run it.
Mero . 2025-03-26
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Bang on food. Best recommended place in Ramadan even outside. 10/10 food❤️
Mohammed Shahzad . 2025-03-26
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I really like there 99p strawbery slay mocktail offer. Really recommend dolce stetcford. Customer service was good by Minahil and Sonia.
Yellow Oh . 2025-03-25
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There 99p concrete cake and custard is waooo. Nice staff and very fast customer service. Really recommend.
Rahima Khanom . 2025-03-25
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Lovely mocktails... gave me 4 even though offer was for 1 single mocktail. And cakes
Kam . 2025-03-25
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Such great service given by sonya, Manahil and Sabra. So friendly and gave us fresh concrete cakes
rabail zubair . 2025-03-25
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Great service from Sonya and Minahil, amazing desserts.
Nadim Rehman . 2025-03-25
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Sonia and munahil excellent customer service
Hamza Yasin . 2025-03-25
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I had a great time with family at dolce and was politely greeted by Sonia and monahil. They were very fast with our food and gave exceptional service. Thank you guys again will definitely be back !
Joaaa . 2025-03-25
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My regular dessert shop love the food ,manahill and sadia was very nice to Me excellent customer service
Aj_.14 . 2025-03-25
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Thankyou so much sonia & minahil for amazing customer service and yummiest cookie dough
Smith Watch . 2025-03-25
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Great service and great food . Manahil and sonia
Talha Islam . 2025-03-25
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Minahil and sonia had offered very good customer service and dessert were very good
Khizar . 2025-03-25
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I recently had the pleasure of visiting Dolce Desserts, and it was an amazing experience! I tried the strawberry mocktail, and it was incredibly refreshing with just the right balance of sweetness and flavor. It was the perfect drink to complement my dessert. I also indulged in their cookie dough, which was simply delightful! The texture was spot on, and the flavor was rich and satisfying. Every bite was a treat. Overall, I would highly recommend Dolce Desserts to anyone looking for a sweet escape. The atmosphere was lovely, and the staff were friendly and welcoming. I can't wait to go back and try more of their delicious offerings.
Mrs N . 2025-03-24
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There 99p offer is really great. Sonia and Minahil did good customer service. They are really fast at this really busy time.
Yousaf Waqar . 2025-03-24
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Pistachio kunafa brownie a***** Friendly staff
F M . 2025-03-24
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Minahil and sonia were great, good customer service.
Rehaan Moh . 2025-03-24
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Come here for a quick dessert with my girls and was served by Nafees who was absolutely amazing, so polite and helped us place our order. Highly recommend this place and appreciate Nafees service 👍🏻 definitely will be coming back.
Sameena Khatun Iqbal . 2025-03-24
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Visited this Dolce’s on a very busy night, understandably so as the deserts are literally the bestttt in all of birmingham! Despite being so busy the service did not lack, Nafees hosted me and my family spectacularly, helped guiding my mum in what would best fulfil her sugar cravings, and helped us in picking out the best flavoured milkshakes. Big shout out to Nafees, thank you so much!
Mahima Abdal . 2025-03-24
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Thank you Sonia for making the delicious pancakes every time. Thick, fluffy, moist and super sweet 😍
Ahleea N . 2025-03-24
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Minahil and Sonia were very helpful and the drinks were very nice
FA1133M . 2025-03-24
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Sonia and minahil great service
Aliyah “Aliyah” . 2025-03-23
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Very polite staff and hot chocolate was delicious 😋 👌.
Zaitoon Begum . 2025-03-23
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Customer service 10/10 Respectful
Ismail Ahmed . 2025-03-23
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Great customer service and care by Manahil a great female worker and very friendly.
Maryam Zeib . 2025-03-23
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Kids really enjoyed oreo chocolate milkshake :) Happy with customer service and we will be visiting again 😀
Nazreen Akhtar . 2025-03-23
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Great food and customer service
Sulaiman Khan . 2025-03-23
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Nafees, Sonia, minahil, nufa were really nice and gave good customer service. Food was great too
Saba Khan . 2025-03-23
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The offers are a very long wait So be patient
Shamus Perviz . 2025-03-23
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nafees seevice was brillant deffo reccommened
m4hmood . 2025-03-22
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Lovely customer service we were served by Nafees. Friendly staff and great desserts presented. Really fast service even though it was quite busy but definitely recommend to get your desserts here.
rahella khathune . 2025-03-22
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Great customer service I was served by brother Nafees he was very friendly and outgoing definitely recommend you visit this branch 10/10 service and desserts
Hanifah Khathune . 2025-03-22
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Very nice, good and great nafees smashed it
Umarah Kawsor . 2025-03-22
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Excellent customer service and great desserts. Thank you
humayun minnah . 2025-03-21
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Brilliant service nafees took my order and smashed it with his fast service
Yousuf . 2025-03-21
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Nafees and ibby were excellent highly recommend this dolce branch
Ismail Sadiq . 2025-03-21
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10/10 deserts and service highly recommend
Amar . 2025-03-21
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Service was brilliant nafees and ibby took my order and were fast and rapid with it happy with the customer service
zeeshan ramzan . 2025-03-21
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I tried their cookie monster pancakes, was very delicious. The environment is very quiet and comfortable. Highly recommend dolce stetchford.
Arsal Akhtar . 2025-03-15
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Matilda cake was delicious and the shakes tasted fresh
abdul nawaz . 2025-03-15
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Ordered for pick up on uber eats. They didn’t have lotus milk cake in stock so they asked to reselect item. Chose the kinder bueno milk cake instead. Apparently they don’t have that in stock either so instead selected lotus pancakes. Had to create 2 separate orders as it wouldn’t let me combine my new selection. Maybe it was a fault on uber. Anyway, they don’t notify you when the food is ready. Someone really needs to keep on top of their online orders and actually let their customers know when to arrive for pick up. You get a notification saying food is ‘probably ready’. Order time given was 15-20 minutes. Waited 20 mins and went to shop for pickup as had to guess when it was ready. They said they gave our order to someone else??? Then had to wait an additional 10 minutes for our food. Upon getting the food, got back to the car and they missed an item. Had to go back in again. Desserts weren’t even worth it, cold and dry pancakes, horrible tasting ice cream with it. Poor service, rude staff, no complementary gestures either for their appalling mistake. Not to mention, their phone line is a dead number. Terrible, do not recommended.
Reema Shoukat . 2025-03-15
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I wouldn't even give the service a 1 ir anything else. I have just ordered I got the custard no cake. Prices are to much but I didn't even get my order. Tried calling the shop you can't get through it cuts off. I paid £9 for my order and didn't even get what I wanted it's a disgusting service.
rubina akbur . 2025-03-06
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Great service from Sonia and Sabra! The milkshakes were excellent, and they were both friendly and efficient. Highly recommend!!
Tanjina Begum . 2025-03-04
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I have around 4 to 5 times now from Dolce desserts. I do like them overall but the doughnuts are really let down. When you are spending £19.99 on 12 doughnuts, you do not expect to just have a standard one with different chocolates sprinkled on them. Cookie dough, waffles and shakes are 👍
asim arif . 2025-03-01
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Customer service was excellent! Will be coming back.
Hussain Khan . 2025-02-27
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Great Customer service from a lady called Sonia was very polite and delivered to a high standard.
Yasmin Khatoon . 2025-02-27
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Staff Nafees and Isha were absolutely brilliant served us on time great work👍
Shuaib Hussain . 2025-01-25
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I recently visited Dolces Desserts and was blown away by the delicious treats! The selection of desserts was amazing, and everything I tried was not only beautifully presented but also tasted incredible. I was served by Nafees who was friendly and welcoming, making the experience even more enjoyable. I highly recommend trying their milkshakes and kunafa brownie it's a must-have! I can't wait to come back for more sweet indulgence!
komal shehzady . 2025-01-25
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The ferrero deluxe cookie dough is absolutely delicious, not too gooey and not over cooked. The San Sebastián cheesecake is also a favourite!
aneesa Hussain . 2025-01-21
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Save your money. Probably the worst customer service ever. Staff didn’t even know what time they close, didn’t know the prices. Kept asking someone who was sitting at a table surrounded with their friends. Completely off putting. Terrible desserts, brownie was rock hard, absolutely abysmal size for the price. Only slightly decent thing was the ice cream. Never again!
AK . 2025-01-16
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Really good service from Nafees dessert was delicious ordered knafeh brownie and chocolate slice cake, you need to try this place best desserts and service
Samaria Bibi . 2025-01-12
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Ordered the matilda cake, was delicious 😋 Also great service, thank you Manahil and Sonya. 4 stars only because they don't serve tap water.
Tee Y . 2025-01-10
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Please don't order from this shop .I'm 3 mints away from shop they even bring food on time .40 to 1 hour late every time .and pick up call
pashtoon khattak . 2025-01-06
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Me and my partner ordered food on just eat and it never shown up. We been waiting for nearly 2 hours to arrive and it keeps saying it's been delivered when no driver is outside our house.
J . 2025-01-05
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Amazing deserts loads to choose from. Nafees was very helpful 👌 will definitely be back
Katie Lillis . 2024-12-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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