Dixy Fried Chicken in Pendle

Poor service. Absolute disgrace, firstly order was incorrect. Placed an order at 11:15pm and order arrives at 00:12am , cheese burger meal was missing, wings smelt off and were burnt , chips were cold and strips were rock hard. Rang them back to explain the order was missing and the wings were off and burnt and response I got was we can’t do anything as we are about to close.

Few times this has happened shocking service food was cold when it arrived over an hour and 30 minutes disgrace

Waited for ages to get the takeaway and when it did came it was cold and the strips was chewy

Both burger meals cold. Both fries cold and soggy. Food took over an hour and a quarter to arrive. Was late and cold. Not the usual dixy standard. Not happy at all. Usually a favourite but won’t be returning. Absolutely abysmal.

Food was great .. but it was late

Amazing juicy chicken everytime, everything was perfect and delicious 😋

cold food. again. it's a joke.

all went in bin undercooked horrible foods

Always warm delicious chicken. love the fries too as the fries are still warm on delivery, most takeaways are cold on delivery...not these guys. Delivery guys are always polite and on time. win...win...defo my favourite takeaway. anyone wanting chicken as a takeaway...kfc is expensive...these guys are better, alot cheaper and fab sevice

Took my money and never delivered my food I’ll not be ordering from these again they’re always ripping people off

everything was ok but u put spicy mayo on the burger didnt want on ment plenty soicy mayo in tubs GENUINE MISTAKE still places orders agaib

First time ordering. Thank you so much. food was hot and chicken was delicious 😋

Items missing from my order rang the restaurant said they’d send them straight out, never bothered sending them out. Don’t waste your breath ringing the restaurant with an issue had to request a refund from just eat

ordered a chocolate fudge cake and received a cheesecake, ordered mayo and received spicy mayo and i got 2 less popcorn chicken than i should

Missing pizza telling me to come collect it not my problem pal I payed for delivery

this was very bad food like the chicken wasn't cooked at all I had to throw it away never again like also the way they show the food and the description don't match the food at all. disgusting

Instead of strip burger meal got filet burger, Instead of cheeseburger with 2 pieces of burgers got one large, which was more bigger than bun. 🙄Chips was wet, feels like it wasnt fresh fried. Chicken wings wasnt like in the past. Defo changed ingriedients. No plain mayo. Very disapointed.

absoletly amazing i had bbq wings son had bucket ordered last nite as well 🤣🤣🤣🤣🤣🤣 will put more orders in

Wrong Pizza sent, Dixy wings were good though.

food tasted like it had been there all night and came cold

soggy microwave like chips, dry poor quality chicken. only good thing was the sauce on the chicken, and there was so much sauce to cover up the terrible texture. don’t order from here no point they suck

Ordered at 23.10, original deliver time was 12.05 which I thought was a long time. It was then updated to 12.20. When this time elapsed I raised an issue with just eat and received a text straight away telling me it was then going to be 12.40. When it got to 12.50 I’d had enough and rang the shop to cancel, he was off hand trying to blag me that I only ordered 20 mins ago. It eventually arrived at 12.50. Arrived lukewarm. Tried for a refund but didn’t want to know. Would never order there again.

Cold food and late wings all hard cold chips hard burger bun

Food was rock solid and inedible, they said they would send replacement and turned up and hour later asking for the old food back which we threw in the bin and refused to give fresh food without taking the old which was binned. Awful food and awful service

Rubbish service ordered food missed somethings from order and came back after 36 minutes. And was told it will with you minutes.

Terrible!!!Burned chicken fillet,wings,chicken- everything .That's not right at all!!!

my order did not arrive!Im so angry!

very kind delivery man (assistant kamo) didn't have enough to even give him a tip though, the food was amazing came early and food was hot amazing everything was on point 👏👏

Wings her cold and hard really small as well

BRILLIANT FOOD COME HOT VERY TASTY LOVE THIS PLACE

Absolutely brilliant food never had a problem

When i got my order i was missing a mayo dip and my chips i am not happy with my order and i was not satisfied with the quality of the food i want a full refund

Ridiculously late so gave up asked for a refund. Will not be using again.

Just bangers and rude people. Says delivered 40 mins ago .its been 2 hours . I can understand being busy but it’s inconvenient especially when pay a fee for it on top of the food , 2 hours later we get it . I live 5 mins away and pay the extras online for the convenience to bring to the door .

These backward illiterate Adam kids thinks it’s still delivering drugs making the customers wait more than it’s necessary. Plus the food 🍱 is polluted from the haram money that’s being mixed with the halal money. Do not eat or order there even if they paid you to eat it. You’d be the one loosing out. These backward uneducated has wronged their own poor Sou1 & Naf’Si.

Ordered Asian pizza deal and the dough was like very old and it looks as the pizza’s were reheated. Not fresh and bad taste. Did not made as said not spicy at all!

They missed my pizza better be careful next time

Waste of money everything tastes so bad. The chicken is chewy/soggy. The pizza burned and doesn’t taste of anything. Never again.

The burger bun was hard wasn’t eaten

Out of all Dixy branches, this one is the best.

excellent Pizza and Garlic bread

Was actually nice and hot proper impressed

long delivery time but food great as always

Food was stone cold. When I rang within 5 minutes to let them know, they just wouldn't accept that it arrived cold, and told me to contact Just eat and hung up on me!

Delivery driver was on time food was delicious and still hot enjoyed it chicken was fresh and tasty enjoyed my meal.

we're much better this time Chicken we're tender and not dry very pleased thankyou

Burnt chips and wrong order came

Onion rings and popcorn chicken tasted like they were fried in old oil or were fried some time before delivery. Otherwise all ok 👍🏻

Order was late everything was cold couldn’t eat it

The wings was soooo nice but was ok.

Driver didnt even turn up waited 1 hour and a half and rang them aswell they said 10 minutes its been half an hour since that and nothings turned up tried ringing them aswell and no answer

unfortunately chips were very cold soggy and chicken were dry and cold the coleslaw were good though

Order late food cold items missing. Rang up waited half hour for missing items. Rang back told me it should be with me by now. Not the first time this has happened. Staffs response was they just work there so basically they don’t care

Everything turned up hot, got everything on my order right ✅️ I was happy with everything so thankyou

Food was wrong I asked for no mayo and alargic to it. And no cheese

My food wasn’t even edible it was thay cold lucky I’ve only just got up and Ik you was closed last night oisstske wasted 13.50

Dixys is a place where it’s not the best but it’s not the worst. Sometimes the foods amazing and other days it is questionable.

Food was deemed as delivered and no one actually delivered anything.

The person sat at the so called “call centre of dixys” was absolutely rude and no manners. He raised his voice at the customer just because he had to do his job. Someone please train him on how to speak to customers because this is unacceptable and I will not be ordering ever again from dixys. This is disappointing, to who it may concern, you should hire people that know how to do their jobs instead of sitting there and raising voice at the customers. Absolutely disgusted from the behaviour. Can you please make sure this doesn’t happen again to anybody? The person at the call centre needs to be consulted for it . Awful experience, rude, stupid and inappropriate behaviour

No drinks delivered, burgers smaller than advertised and cold

Food arrived warm annd nicely cooked and on time in spite of very icy conditions on roads.

The takeaway had disgusting service over 1 hour late and tried ringing and no one picking up. Rung over 10 times without joy. Came at 10.30 after ordering just before 8.30pm. Disgusting disgusting and delivery driver very rude Never again

The burger buns were stale! the chicken was like rubber and the chips were soggy. last time I order from here

I ordered and paid for 5 chicken strips and got 3. How hard is it to get a small order correct

Ordered wings and got strips which were cold, the bun on the burger was crumbling and paid for mayo sauce and got a less than half a tub.

Saying my order is with me and its not it's late will no dowt be cold again eventime I use them Rang up guy on phone really offensive ordered at 450pm now 622pm still no food

Asked for no onions and loaded not happy ruined the food

Cold food , half of the order was missing , pizza that arrived was overcooked and burnt , not happy at all

Food was FREEZING. Got a different pizza to what i ordered, chips were wet and soggy, burher bun was stale and chicken was super CHEWY

Absolutely appalling I ordered two meals a burger and a wrap, they delivered the food and the wrap was missing chips was cold but I had a big box or free end of the night chicken which was burnt, like it had been sat there all night. Was trying to call them for 30 mins with no answer. Shocking cold soggy food.

Absolutely appalling I ordered two meals a burger and a wrap, they delivered the food and the wrap was missing chips was cold but I had a big box or free end of the night chicken which was burnt, like it had been sat there all night. Was trying to call them for 30 mins with no answer. Shocking cold soggy food.

Food came late even though it said it was delivered on the app in the time frame. Phoned takeaway to enquire and the hung up on me. Not ordering from dixys again

Really pleased with the service and food tonight. We ordered a large amount of pizzas for a family get together. The food arrived earlier than expected,it was hot and everyone really enjoyed the food.Plus the delivery guy was a happy cheery chappy. 10/10

My supreme fillet burger was missing for my meal. I called them up at 8.40 and was told they’d send it straight out. I called several more times and the phone just rang and rang. No one would answer. I paid for something I didn’t get and the restaurant did nothing to help. Not impressed at all

The delivery driver was very disrespectful as he swore at my young son age 11.

Very slow service. Even when you have ordered online they make you wait another 15-20 mins for collection

45 minutes late on a Sunday night not good is it really

if you want a decent spicy chicken burger look no further they are much cheaper than KFC but similar. My order was early but im not complaining about that. I will continue to order from them.

Rubbish please do not order from here. they never read the order and always get the order wrong everytime and food is always cold

Dixy fried Gristle. Delivery and Food quality has massively over the last few months. Last time I chance it on dixy.

Awful food Ordered a chicken burger meal, And the chicken burger was hard and dry like its been Reheated. it be getting reporting to food and hygiene Avoid waste of money food is nasty

I received the order late and when I called them for updates they ended the call.

So disappointed made us wait over 2 hours and it was all cold we are now having to Order from elsewhere now

first time i ordered from this place . needless to say the last time. still await my order when was told it’ll be 5 minutes ordered at 8pm 21:42 order still not here

Order here all the time food was all cold not good

The worst takeaway I’ve ever had! Food freezing cold, soggy and completely tasteless, oh and 25 minutes late ! AVOID

Everything was cold and stale. Garlic bread was burnt and freezing, was absolutely solid. Burgers cold and stale bread. Nuggets over done and cold. No mayo. Waste of money as we only ate afew bites.

Food is either over or under cooked, especially the chips. And the workers the young boys are rude as hell. Need to wash their hands more often too.

Got the oder wrong and add to waited another 30 minutes to get my order right

absolutely disgusting ordered our food at 5.15 and its now 9pm sent us the completely wrong order and 4hrs later still have not received the right food will definitely not be ordering from here again utter lies every time you ring

Didn’t put red salt on chips wen I asked for it in the notes

Dreadful. Cold, late, and the delivery driver sprinted off back to his car while I was checking the temp of the food. Such a shame, as this used to be the best fried chicken in town.

Cant say a bad word. They helped me with my order as i ordered to the wrong dixys, the then called the other got my collection order and then made all the food from scratch and they gave some chips too eat while i was waiting. The nicest staff ever. This was Colne Dixys by the way and cant recommend enough.

Pizza missing had to wait for further 20 minutes for it to arrive while food went cold . Told be fresh resent out and no way that was a fresh pizza just gone back in oven and burnt. Don’t know why I do it I never learn with this place last time ordered from here had problems aswell

Order arrived an hour later than the estimated delivery time. Had to call 4 times to chase. When the ordered finally arrived 2 items were missing (pizza meal and wings). Called them and was told it will be sent in 15 minutes. After another hour still no sign of the missing items. Called back and was told they were busy. Appalling service. Will not be ordering again.

Forgot some of my meal, pretty poor that cmon

Didn't deliver my order. Will be contacting tomorrow for a refund.

The chicken sandwich the bun was stale! Tiny bit of soggy warm lettuce on! Hardly any mayo . They could easily put fresh lettuce on and more mayo to make it not dry! With a fresh bun. Put me off now

Lovely food, really enjoyed it and good portion sizes.

Don't say a time and it not on time