Dixy Fried Chicken in Pendle

they missed two portions of chips, they still haven't sent them when I rang them

The chips were really cold and when i placed the order it said 35-50 mins for delivery but once the order went through it mentioned a longer time. the rolo wrap was also slightly cold. I paid a lot for this order

Horrible service took way too long waited 3 hours just for our food to come and the quality was horrible.

Great food and great delivery I highly recommend

Food is always fresh and tasty and the staff are always friendly! Been coming here for years, always good food!

I asked for a Asian special pizza and they sent a pepperoni one, I hate pepperoni very disappointed

Food was stone cold. Supposed to be tea for kids but they wouldn’t eat it. Inedible

For the second time in a row my meal was late although not as late this time

absolutely freezing cold burgers and chips. avoid at all costs

I wrote down on the list to not knock on the door and just text me when arrived please don’t let it happen again!

over an hour for delivery, came stone cold

My food got delivered to the wrong address but luckily they figure out it was mine but by this time the food was cold and had to be reheated

Great food exactly how it was ordered and came so much earlier then it was supposed to

The order was got was HORRIBLE. The delivery driver was 10 minutes late and we ordered at 10:15pm and the order arrived at 11:40pm. that’s over a hour wait, coming from brier to Burnley. that should be at least 10 minutes. When the order arrived, the chips was soggy the burgers was dry and COLD. the meat on the burgers didn’t taste nor feel like chicken meat. absolutely horrendous. I do not recommend this restaurant.

Took almost 2 hours to arrive not impressed

food perfect , all was very hot when come too, thank you

Order your food for Wednesday if you b plan to eat it on the weekend. Don’t expect it to be fast.

food is good but waiting time is horrible,I'm working just 1 mile from dixi and waiting 1 hour's for food

Had to warm my chips up and once ordered delivery was 2 plus hours

Rang them three times. Was promised each time that it would arrive but it was two hours late

wrong items poor customer service dragged out an order for 3 hours. not a care in the world.

Driver was apologetic but my sons meal was missing was told it would be here in 30 mins just decided not to come back. Chicken was cold and chips all soggy like been sat semweatimg for a long time I won't be coming back

My order never arrived took my money too I am extremely angry about all of this

Missed my kids wings, never came back

ordered at half past 4 the order was 2 hours late and phoned the restaurant several times and they just kept saying 10 to 15 mins and then when the food was delivered it was cold and soggy not happy at all

the food arrived late and sauces were not right. had too many spicy mayo and no fire sauce. also the chicken was very salty this time. not happy 😒

Food didn’t arrive and moneys been taken out

Order hasn't arrived, store doesn't close until 12:30 but ignoring my call.

My order has not arrived and very disappointed

Had to wait for 40 minutes after being told it was ready to collect

was just a little cold when we got our food

wonderful i enjoyed it very much and it came surpringly early

Ordered a supreme fillet burger meal, came without the burger. everything else that came was packed into a a bag like a 3 year old had the duty of doing it. everything spilt everywhere. all tasted like salt no other flavor.

the guy wouldnt let me off 30 pence

Recieved wrong pizza. Ordered fanta orange not mirinda.. Chicken strips had a weird taste and also cold.. chicken wings barely warm.. Pizza was ok just wrong order.

My order was late by 20 minutes and food was cold.

delivery was late and food was cold.

cold food. food missing spent 33 pounds. I got five kids. can't believe it.

Food arrived, hot and fresh, Fries were really nice!

Food is always tasty and fresh, delivery driver polite. My messages are always read when i place an order. I order for here often.

Polite delivery driver, food arrived hot and fresh

Everything was cooked great, chicken was fresh and fries were nice and hot.

driver was later app showed food arrived even tho it hadn't and the food was stone cold had to heat it up not happy at all never had this before,

I can say with full honesty that the food is not what makes this place such a good takeaway. Although the food is great and honestly competes with other chicken shops very well I have to say that the person who served me my food was kind, genuine and showed a passionate love for his craft and that man's name is ameer. Every time I walk into this establishment I sense a wave of passion from the one and only ameer. Even if the food was the worst thing I've ever eaten I would still happily eat here because of this absolutely astonishing gentleman called ameer.

I walked in and ameer greeted me with a warm smile and he handed me over the menu. He let me take my time to choose my order ,which I really appreciate. Right after this ,my order was served to me by 1 of the best workers I've seen ,Ameer. The chicken was so tender and juicy that as soon as I put it in my mouth, I shed tears of joy. I went over and gave ameer a warm hug to show my appreciation to his service towards me and the taste .Overall Ameer is such an excellent worker and I'll recommend dixys chicken to everyone. Remember if your in your car and the radio is on pendle radio and awaz 103.1fm comes on,take your time to listen to the dixy fried chicken anthem.

Nipped in the other day for a quick meal before going home to chill out, one of the best meals I’ve had in a long time. The staff are awesome, especially this one lad called Ameer, he greeted me as soon as I walked through the door and made my food straight away, and was ready very quickly too. Ameer was a really nice guy and deserves all the best. Highly recommend this place to anyone and make sure to ask for Ameer if he’s around. Really nice guy. The food was perfect too purely because he made it.

I recently visited Dixy’s, and I have to say, the highlight of my experience wasn’t just the food but the outstanding service provided by Ameer. From the moment I walked in, Ameer greeted me with a warm smile and genuine hospitality that immediately set the tone for a great meal. He went above and beyond to make sure my order was perfect, offering recommendations and ensuring everything was served fresh and hot. It’s rare to find someone who takes such pride in their work, and Ameer truly embodies what it means to provide 5-star service. Not only was he attentive, but his positive energy and professionalism made my visit unforgettable. Dixy’s is lucky to have someone like him on their team. I’ll definitely be returning – not just for the food, but for the incredible service that Ameer delivers!

Really good food i feel and ameer whi served me was really nice. Really recommend 10/10.

I received my order over an hour late and when I opened it it was stone cold, this has happened on numerous occasions.

Went here for somthing quick to eat and oh my word it was perfect great service from Ameer. Friendly and made exquisite food. Will be returning.

This is just culinary delectable. The food was beyond words can describe, each chicken strip getting better. To top it off, customer service was absolutely beyond polite, this man called Ameer was quick to serve me my food and was a very polite young man. He then further asked me how my day is going and offered to clean my table right away. This man deserves a promotion. Great restaurant .

Ameer is a messenger from god. He delivered the most sensual, gobsmacking and delectable service ever provided in the fast food industry. Ameer should be promoted to head of Dixys, every location known to man even McDonald’s. Ameer should open his open his own restaurant and I would invest my whole life savings into helping him. Love from guangdong tigers

Lovely staff always friendly and talks with respest absolutely lovely due to the staff especially one lad called ameer spoke so calmly and nicly

I went to dixys to get a 7 inch pizza but this time it was SENSATIONAL because of the lad working there Ameer as he made one of the BEST pizzas I have ever ate in my life. He told me he only started for the free food but his food that he made was top notch quality. I will make sure to come here regularly just for him! Give him a pay rise 😄

I recently visited Dixy’s Chicken in Brierfield, and I have to say, the service provided by Ameer was exceptional! He went above and beyond to ensure everything was perfect, from taking the order to making sure it was prepared to a high standard. Ameer was friendly, professional, and efficient, creating a welcoming atmosphere for all customers. The food was fresh and delicious, but it’s the excellent customer service from Ameer that really stood out. It’s clear he takes pride in his work and genuinely cares about the customers. Highly recommend visiting this branch—ask for Ameer if you want top-notch service!

Thanks to ameer this is the best tasting food I've had all my life he is not only talented at eating but also at making food inshallah he stays here and continuous to provide this amazing food

Mashallah ameer from the industrial buisness off dixy has made me a very nice delicious pizza very nice 👌 we need more pizza peaple like him in the industrial buisness off dixy WOW!!!!!

My food hasn’t arrived yet even though you have said it has and I also ordered the food for 9:25 and now it’s 9:45

Don’t take card so couldn’t pay

Absolutely horrendous place, avoid at all costs unless less you want to be left disappointed and want to waste your hard earned money. This place is full of a bunch of no good cowboys who simply can't follow any Instructions, constantly making the same mistakes consistently is unreal and unacceptable and that too with raw chicken. AVOID!!!!

If I could score this a zero then I’d have chosen that, even a 1 star rating is too much for these donkeys. The food was cold and all portions were child portions at best. Not worth the money and definitely not worth the food either. Cold greasy and oily. I will not be back in a hurry. I strongly advise anyone reading to AVOID at all costs!!!

Waited 1hour and 45 minutes for food that was cold.

Luke warm, not great. filled a hole.

food was cold hash brown was way to overdone

half of the order wasn't correct, also all the order was cold, rang direct to let them know and was told they will rectify it, that was nearly an hr ago, still waiting

Food nice but need more family atmosphere . Place is good clean. good stuff as well.

Ordered the food at 4.22pm was told would be 30min-45min max delivery time wait. Yet received it 1 hour 15min later.

Food was delicious as always and the driver was very polite & he kept the food warm, his positive personality and good manners were good and professional - something a few other drivers lack! No complaints at all.

Absolutely delicious I’ll definitely be ordering again and amazing prices

The driver left my food in a different address under the rain and then went back to get it and gave it to me wet.

Food was just about warm, bordering on cold, chicken seemed like it had been refried and the burger bread was stale. Also ordered chicken wings which were rubbery.

No point to do phone orders. 2nd thing is no card payments. Food id good according to the price

chicken slightly too spicy , arrived hot though for a change

Took almost 2 hours to turn up and was cold. Phoned up 3 times and was told 5 minutes every time. Won’t be ordering from here again.

lack of communication when I called to find out where my food is, the first agent who answered phone seems to be in a rush a hang up the phone. food took long time to arrive.

The past two times I've ordered food has arrived stone cold

keep getting food cold.. I've got 5 children. it's expensive being a single parent. I just want warm.food.sp kids can eat . it gets wasted. they won't eat it . you keep giving me a bit money back. then when I order same thing. happens. if I ring them ,they reply next time.

Been going hear for over 10yrs when ever I go visit mum in Nelson. The strips and burgers are a must so juicy and tender. Hats off to you boys.

Food was cold and chicken burnt. Hash brown on burger wasn’t edible.

Food items missing but rang the shop and was later deliver, said on way for over half a hour

You forgot my strawberry cheesecake

Food arrived on time and was absolutely freezing cold i rang the restaurant and he said he will ring me back in 2 mins waited 30 mins and still not rang ive rang back and its ringing through i should of listened to the reviews online! Avoid!

Mangies always keep doing my order wrong

Placed a order told the server il be back in 10mins. Came back food not ready when asked got blanked. Asked again he tells me gave you paid I said no I ordered and told you il be back in 10. So he hasn't made the food. I placed the order again he takes my money and carrys on. 10 mins later after people walking in behind me have got their food I raide the question of my food..no reply. Bloods boiling now. I ask again he tells me its a matter of the server putting it in a box. I replied well put it in a box iv been waiting long enough I could've bought a chiken butchered it, fried and ate at home by now. Oh and no card machine..hmmm it's always out of action wonder why. Get your service in order.

Food was cold when we got it, bag that the food came in was ripped so lost half of our food

Didn't receive my food or even her a knock on the door absolutely furious... what a joke

My food was cold and I ordered a Fanta but ended up getting a Pepsi, first time ordering and I don’t get what I asked for.

Excellent service, driver forgot an item - he dropped it off with a complimentary 10” pizza and an apology. On the whole, great service

absolutely horrible food. arrived late, cold, and the burgers were burnt, chips were hard. absolutely terrible customer service.

Said it had been delivered but it hasn’t I had to phone to ask where it is they said 10 minutes but ended up coming 20 minutes later

I never recieved my food from them.. and they refused to pick up the phone and there were no updates and no refund.. will not order again. Disgusting service

The burgers are rubbery and are too small. The chips are dripping in greasy oil. Lads behind the counter lack customer service skills. Avoid at All costs.

My food hasn’t arrived it’s been an hour and half

My chicken on my supreme chicken burger was a little pink so next time just fry it a little longer and everything else was great

Food was estimated to arrive from 8:25-8:45 and hasn’t. Still not arrived and is saying it has been delivered.

they were 30 mins late and the food I got was stone cold and no red salt even though I asked for it!!! so dissapointed

the rolo wrap was really spicy I have a very sensitive stomach

food cold upon arrival, soggy, and chicken slightly under cooked

pizzas over cooked all food cold no garlic dips popcorn chicken burnt not good for a big order

2 items missing, rang restaurant who said they were resending, still waiting 30mins later