Based on 408 opinions finded in 2 websites
Based on 408 opinions finded in 2 websites
Nº 195 in 236 in Pendle
Opinions
Pizzas are nice but order took 1 hour and 40 minutes to get here, even though I’m not too far away from the pizzeria
Mareme . 2025-04-02
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You guess literally kept me awake all night If you were closed and don’t want to take an order then why accept and make a person wait
Blessing . 2025-03-30
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said my order came and it didn't
Afy . 2025-03-30
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food was nice and good lookin but it arrived late
User . 2025-03-28
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hour and a half wait and messed up order
Caeden . 2025-03-22
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The food was soo good I love it it’s so delicious and yummy but the chicken burger was a little dry (according to my mother and brother) but overall, I LOVED ITTTT the bbq wings were so juicy,soft and tender
Rujina . 2025-03-21
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Cheap decent enough food. Service is terrible the people on the tills are clueless
Chechnian Wolf . 2025-03-18
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There are roadworks near so thats probably why late
Azaan . 2025-03-15
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wrong pizza, I ordered a pineapple delight and I got a pepperoni
Jasmine . 2025-03-13
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never even received this food. alot of money to waste
Maria . 2025-03-13
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didn't receive order. no notification to say the order was cancelled. had to call after order was 15 minutes late to be told they had no delivery drivers. at the same time my app tells me to enjoy my food as its delivered
Harry . 2025-03-11
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My order was incomplete and after an hour I’m still waiting for the other half of my order
Irica . 2025-03-09
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Great quality for the price and friendly staff
Corey . 2025-03-08
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Waiting over 20 minutes after it was meant to be ready. It’s ridiculous.
Louise . 2025-03-07
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Good food great prices, defo recommend
Gareth . 2025-03-06
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Food was cold, hard and late! Waste off money I’d prefer to have the money back!
Antonia . 2025-03-02
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chicken was fresh , chips were so good . never disappoints😊 only issue they forget our coleslaw , other then that it was delicious.
Donna . 2025-03-02
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never gave the additional portion of fries. not the first time an item has been missing
Sana . 2025-02-28
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Delivery time was good but the food was very cold and the chips felt abit stale
Syed . 2025-02-26
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My order hasn’t even arrived it’s been ages
Ibby . 2025-02-19
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I havent received my order yet?
Hasnat . 2025-02-19
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Chips missed off order they turned up cold stale ,chicken pizza tasted like the cardboard box it came in
John . 2025-02-17
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The Margherita pizza was delicious, doughy and very cheesy. It tasted a bit too cheesy but it’s good for the value. I would buy again
Mareme . 2025-02-17
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Never had to wait 3 and a half hours for my food to come. Since I’ve been pregnant I’ve been going to dixys for 4 months and have never been so upset about my food. I waited an hour and half for my order got 2 burgers wrong so had to wait 2 hours on top of that for my fresh burgers. One of the men I spoke to was rude and was rushing me of the phone.
Kaydi . 2025-02-14
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not home so food not delivered lost all that money
Maria . 2025-02-13
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they missed two portions of chips, they still haven't sent them when I rang them
Hasan . 2025-02-01
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The chips were really cold and when i placed the order it said 35-50 mins for delivery but once the order went through it mentioned a longer time. the rolo wrap was also slightly cold. I paid a lot for this order
Maryam . 2025-02-01
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Horrible service took way too long waited 3 hours just for our food to come and the quality was horrible.
Aiyla . 2025-01-31
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Great food and great delivery I highly recommend
matthew . 2025-01-28
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Food is always fresh and tasty and the staff are always friendly! Been coming here for years, always good food!
clare . 2025-01-26
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I asked for a Asian special pizza and they sent a pepperoni one, I hate pepperoni very disappointed
Safa . 2025-01-25
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Food was stone cold. Supposed to be tea for kids but they wouldn’t eat it. Inedible
chris . 2025-01-23
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For the second time in a row my meal was late although not as late this time
Michael . 2025-01-22
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absolutely freezing cold burgers and chips. avoid at all costs
John . 2025-01-19
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I wrote down on the list to not knock on the door and just text me when arrived please don’t let it happen again!
Umere . 2025-01-19
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over an hour for delivery, came stone cold
Ryan . 2025-01-18
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My food got delivered to the wrong address but luckily they figure out it was mine but by this time the food was cold and had to be reheated
Mark . 2025-01-16
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Great food exactly how it was ordered and came so much earlier then it was supposed to
Bilal . 2025-01-15
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The order was got was HORRIBLE. The delivery driver was 10 minutes late and we ordered at 10:15pm and the order arrived at 11:40pm. that’s over a hour wait, coming from brier to Burnley. that should be at least 10 minutes. When the order arrived, the chips was soggy the burgers was dry and COLD. the meat on the burgers didn’t taste nor feel like chicken meat. absolutely horrendous. I do not recommend this restaurant.
Ayan . 2025-01-13
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Took almost 2 hours to arrive not impressed
Michael . 2025-01-12
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food perfect , all was very hot when come too, thank you
Donna . 2025-01-12
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Order your food for Wednesday if you b plan to eat it on the weekend. Don’t expect it to be fast.
Thomas . 2025-01-11
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Had to warm my chips up and once ordered delivery was 2 plus hours
carlie . 2025-01-10
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food is good but waiting time is horrible,I'm working just 1 mile from dixi and waiting 1 hour's for food
Ludovit . 2025-01-10
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wrong items poor customer service dragged out an order for 3 hours. not a care in the world.
alfie . 2025-01-08
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Rang them three times. Was promised each time that it would arrive but it was two hours late
Agnes . 2025-01-08
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Driver was apologetic but my sons meal was missing was told it would be here in 30 mins just decided not to come back. Chicken was cold and chips all soggy like been sat semweatimg for a long time I won't be coming back
Sarah . 2025-01-04
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My order never arrived took my money too I am extremely angry about all of this
Courtney . 2025-01-02
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Missed my kids wings, never came back
Cirus . 2025-01-02
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ordered at half past 4 the order was 2 hours late and phoned the restaurant several times and they just kept saying 10 to 15 mins and then when the food was delivered it was cold and soggy not happy at all
Joanne . 2025-01-01
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the food arrived late and sauces were not right. had too many spicy mayo and no fire sauce. also the chicken was very salty this time. not happy 😒
Miss . 2025-01-01
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My order has not arrived and very disappointed
Mackenzie . 2024-12-31
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Order hasn't arrived, store doesn't close until 12:30 but ignoring my call.
Bradley . 2024-12-31
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Food didn’t arrive and moneys been taken out
Aiden . 2024-12-31
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was just a little cold when we got our food
Jacqueline . 2024-12-29
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Had to wait for 40 minutes after being told it was ready to collect
Areeb . 2024-12-29
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wonderful i enjoyed it very much and it came surpringly early
Charlie . 2024-12-26
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the guy wouldnt let me off 30 pence
Thomas . 2024-12-25
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Ordered a supreme fillet burger meal, came without the burger. everything else that came was packed into a a bag like a 3 year old had the duty of doing it. everything spilt everywhere. all tasted like salt no other flavor.
Oliver . 2024-12-25
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Recieved wrong pizza. Ordered fanta orange not mirinda.. Chicken strips had a weird taste and also cold.. chicken wings barely warm.. Pizza was ok just wrong order.
jenna . 2024-12-20
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My order was late by 20 minutes and food was cold.
Aminah . 2024-12-20
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delivery was late and food was cold.
Shamshad . 2024-12-19
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cold food. food missing spent 33 pounds. I got five kids. can't believe it.
Wajid . 2024-12-18
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Food arrived, hot and fresh, Fries were really nice!
clare . 2024-12-10
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Food is always tasty and fresh, delivery driver polite. My messages are always read when i place an order. I order for here often.
clare . 2024-12-10
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Everything was cooked great, chicken was fresh and fries were nice and hot.
clare . 2024-12-10
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Polite delivery driver, food arrived hot and fresh
clare . 2024-12-10
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driver was later app showed food arrived even tho it hadn't and the food was stone cold had to heat it up not happy at all never had this before,
carl . 2024-12-05
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I can say with full honesty that the food is not what makes this place such a good takeaway. Although the food is great and honestly competes with other chicken shops very well I have to say that the person who served me my food was kind, genuine and showed a passionate love for his craft and that man's name is ameer. Every time I walk into this establishment I sense a wave of passion from the one and only ameer. Even if the food was the worst thing I've ever eaten I would still happily eat here because of this absolutely astonishing gentleman called ameer.
Peter Patterson . 2024-11-30
MORE AT Google
I recently visited Dixy’s, and I have to say, the highlight of my experience wasn’t just the food but the outstanding service provided by Ameer. From the moment I walked in, Ameer greeted me with a warm smile and genuine hospitality that immediately set the tone for a great meal. He went above and beyond to make sure my order was perfect, offering recommendations and ensuring everything was served fresh and hot. It’s rare to find someone who takes such pride in their work, and Ameer truly embodies what it means to provide 5-star service. Not only was he attentive, but his positive energy and professionalism made my visit unforgettable. Dixy’s is lucky to have someone like him on their team. I’ll definitely be returning – not just for the food, but for the incredible service that Ameer delivers!
Ahmed . 2024-11-30
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Nipped in the other day for a quick meal before going home to chill out, one of the best meals I’ve had in a long time. The staff are awesome, especially this one lad called Ameer, he greeted me as soon as I walked through the door and made my food straight away, and was ready very quickly too. Ameer was a really nice guy and deserves all the best. Highly recommend this place to anyone and make sure to ask for Ameer if he’s around. Really nice guy. The food was perfect too purely because he made it.
Alfie Shipley-phillips . 2024-11-30
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I walked in and ameer greeted me with a warm smile and he handed me over the menu. He let me take my time to choose my order ,which I really appreciate. Right after this ,my order was served to me by 1 of the best workers I've seen ,Ameer. The chicken was so tender and juicy that as soon as I put it in my mouth, I shed tears of joy. I went over and gave ameer a warm hug to show my appreciation to his service towards me and the taste .Overall Ameer is such an excellent worker and I'll recommend dixys chicken to everyone. Remember if your in your car and the radio is on pendle radio and awaz 103.1fm comes on,take your time to listen to the dixy fried chicken anthem.
Yaqoob Khan . 2024-11-30
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I recently visited Dixy’s Chicken in Brierfield, and I have to say, the service provided by Ameer was exceptional! He went above and beyond to ensure everything was perfect, from taking the order to making sure it was prepared to a high standard. Ameer was friendly, professional, and efficient, creating a welcoming atmosphere for all customers. The food was fresh and delicious, but it’s the excellent customer service from Ameer that really stood out. It’s clear he takes pride in his work and genuinely cares about the customers. Highly recommend visiting this branch—ask for Ameer if you want top-notch service!
XJW umxir ッ . 2024-11-29
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I received my order over an hour late and when I opened it it was stone cold, this has happened on numerous occasions.
Jason . 2024-11-29
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I went to dixys to get a 7 inch pizza but this time it was SENSATIONAL because of the lad working there Ameer as he made one of the BEST pizzas I have ever ate in my life. He told me he only started for the free food but his food that he made was top notch quality. I will make sure to come here regularly just for him! Give him a pay rise 😄
Subby G . 2024-11-29
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Thanks to ameer this is the best tasting food I've had all my life he is not only talented at eating but also at making food inshallah he stays here and continuous to provide this amazing food
Talha Ali . 2024-11-29
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Really good food i feel and ameer whi served me was really nice. Really recommend 10/10.
Connor Hargreaves . 2024-11-29
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Lovely staff always friendly and talks with respest absolutely lovely due to the staff especially one lad called ameer spoke so calmly and nicly
Elliott Wales . 2024-11-29
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Ameer is a messenger from god. He delivered the most sensual, gobsmacking and delectable service ever provided in the fast food industry. Ameer should be promoted to head of Dixys, every location known to man even McDonald’s. Ameer should open his open his own restaurant and I would invest my whole life savings into helping him. Love from guangdong tigers
Jing . 2024-11-29
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This is just culinary delectable. The food was beyond words can describe, each chicken strip getting better. To top it off, customer service was absolutely beyond polite, this man called Ameer was quick to serve me my food and was a very polite young man. He then further asked me how my day is going and offered to clean my table right away. This man deserves a promotion. Great restaurant .
Emily Swire . 2024-11-29
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Went here for somthing quick to eat and oh my word it was perfect great service from Ameer. Friendly and made exquisite food. Will be returning.
maximus burke . 2024-11-29
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Mashallah ameer from the industrial buisness off dixy has made me a very nice delicious pizza very nice 👌 we need more pizza peaple like him in the industrial buisness off dixy WOW!!!!!
Ibrahim Qaisar . 2024-11-28
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My food hasn’t arrived yet even though you have said it has and I also ordered the food for 9:25 and now it’s 9:45
Indy . 2024-11-24
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Don’t take card so couldn’t pay
Logan . 2024-11-18
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Absolutely horrendous place, avoid at all costs unless less you want to be left disappointed and want to waste your hard earned money. This place is full of a bunch of no good cowboys who simply can't follow any Instructions, constantly making the same mistakes consistently is unreal and unacceptable and that too with raw chicken. AVOID!!!!
Mohammed Rahman . 2024-11-09
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If I could score this a zero then I’d have chosen that, even a 1 star rating is too much for these donkeys. The food was cold and all portions were child portions at best. Not worth the money and definitely not worth the food either. Cold greasy and oily. I will not be back in a hurry. I strongly advise anyone reading to AVOID at all costs!!!
Aaliyah Mckenzie . 2024-11-09
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Waited 1hour and 45 minutes for food that was cold.
Zahra . 2024-11-06
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Luke warm, not great. filled a hole.
Colette . 2024-11-05
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food was cold hash brown was way to overdone
olly . 2024-11-03
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half of the order wasn't correct, also all the order was cold, rang direct to let them know and was told they will rectify it, that was nearly an hr ago, still waiting
Lindsey . 2024-11-02
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Ordered the food at 4.22pm was told would be 30min-45min max delivery time wait. Yet received it 1 hour 15min later.
T . 2024-10-29
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Food nice but need more family atmosphere . Place is good clean. good stuff as well.
k Adams . 2024-10-29
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Food was delicious as always and the driver was very polite & he kept the food warm, his positive personality and good manners were good and professional - something a few other drivers lack! No complaints at all.
Shahbaz . 2024-10-28
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Absolutely delicious I’ll definitely be ordering again and amazing prices
Ruby . 2024-10-26
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The driver left my food in a different address under the rain and then went back to get it and gave it to me wet.
Elisene . 2024-10-26
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Food was just about warm, bordering on cold, chicken seemed like it had been refried and the burger bread was stale. Also ordered chicken wings which were rubbery.
Asra . 2024-10-24
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No point to do phone orders. 2nd thing is no card payments. Food id good according to the price
Muhammad Aftab . 2024-10-20
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chicken slightly too spicy , arrived hot though for a change
Pete . 2024-10-12
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Took almost 2 hours to turn up and was cold. Phoned up 3 times and was told 5 minutes every time. Won’t be ordering from here again.
Michael . 2024-10-11
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The past two times I've ordered food has arrived stone cold
Lewis . 2024-10-05
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37 Opinions
Ordered pizza and 3 pieces of chicken with 3 wings meal. Pizza was good and Ordered 10 inch but ended up with a 12 inch. Chips needed some salt wings were OK but only had 1 bite of a piece of chicken left the other 2 had a fishy taste to the drumstick which put me right off
128 Opinions
Worst curry ever. It was like they emptied whole buckets of the spiciest stuff in. We couldn't stomach more than a couple mouthfuls. Mild curry was ordered. Refund refused. Utter joke.
45 Opinions
Beyond disappointing, ordered chicken chow mein requested no veg and chicken balls requested to swap sweet and sour for curry sauce, order arrives i have veg in my chow mein and Sweet and sour sauce, why even bother if your not gonna read the notes section on the app, submitted a complaint and refund request via just eat, i don't even wanna eat it, won't be ordering from you again.
2159 Opinions
Best Service going me and my partner will be definitely coming again and were would recommend it