Dixy Fried Chicken in Pendle

driver was later app showed food arrived even tho it hadn't and the food was stone cold had to heat it up not happy at all never had this before,

I can say with full honesty that the food is not what makes this place such a good takeaway. Although the food is great and honestly competes with other chicken shops very well I have to say that the person who served me my food was kind, genuine and showed a passionate love for his craft and that man's name is ameer. Every time I walk into this establishment I sense a wave of passion from the one and only ameer. Even if the food was the worst thing I've ever eaten I would still happily eat here because of this absolutely astonishing gentleman called ameer.

I walked in and ameer greeted me with a warm smile and he handed me over the menu. He let me take my time to choose my order ,which I really appreciate. Right after this ,my order was served to me by 1 of the best workers I've seen ,Ameer. The chicken was so tender and juicy that as soon as I put it in my mouth, I shed tears of joy. I went over and gave ameer a warm hug to show my appreciation to his service towards me and the taste .Overall Ameer is such an excellent worker and I'll recommend dixys chicken to everyone. Remember if your in your car and the radio is on pendle radio and awaz 103.1fm comes on,take your time to listen to the dixy fried chicken anthem.

I recently visited Dixy’s, and I have to say, the highlight of my experience wasn’t just the food but the outstanding service provided by Ameer. From the moment I walked in, Ameer greeted me with a warm smile and genuine hospitality that immediately set the tone for a great meal. He went above and beyond to make sure my order was perfect, offering recommendations and ensuring everything was served fresh and hot. It’s rare to find someone who takes such pride in their work, and Ameer truly embodies what it means to provide 5-star service. Not only was he attentive, but his positive energy and professionalism made my visit unforgettable. Dixy’s is lucky to have someone like him on their team. I’ll definitely be returning – not just for the food, but for the incredible service that Ameer delivers!

Nipped in the other day for a quick meal before going home to chill out, one of the best meals I’ve had in a long time. The staff are awesome, especially this one lad called Ameer, he greeted me as soon as I walked through the door and made my food straight away, and was ready very quickly too. Ameer was a really nice guy and deserves all the best. Highly recommend this place to anyone and make sure to ask for Ameer if he’s around. Really nice guy. The food was perfect too purely because he made it.

Ameer is a messenger from god. He delivered the most sensual, gobsmacking and delectable service ever provided in the fast food industry. Ameer should be promoted to head of Dixys, every location known to man even McDonald’s. Ameer should open his open his own restaurant and I would invest my whole life savings into helping him. Love from guangdong tigers

Thanks to ameer this is the best tasting food I've had all my life he is not only talented at eating but also at making food inshallah he stays here and continuous to provide this amazing food

I recently visited Dixy’s Chicken in Brierfield, and I have to say, the service provided by Ameer was exceptional! He went above and beyond to ensure everything was perfect, from taking the order to making sure it was prepared to a high standard. Ameer was friendly, professional, and efficient, creating a welcoming atmosphere for all customers. The food was fresh and delicious, but it’s the excellent customer service from Ameer that really stood out. It’s clear he takes pride in his work and genuinely cares about the customers. Highly recommend visiting this branch—ask for Ameer if you want top-notch service!

I received my order over an hour late and when I opened it it was stone cold, this has happened on numerous occasions.

I went to dixys to get a 7 inch pizza but this time it was SENSATIONAL because of the lad working there Ameer as he made one of the BEST pizzas I have ever ate in my life. He told me he only started for the free food but his food that he made was top notch quality. I will make sure to come here regularly just for him! Give him a pay rise 😄

Really good food i feel and ameer whi served me was really nice. Really recommend 10/10.

This is just culinary delectable. The food was beyond words can describe, each chicken strip getting better. To top it off, customer service was absolutely beyond polite, this man called Ameer was quick to serve me my food and was a very polite young man. He then further asked me how my day is going and offered to clean my table right away. This man deserves a promotion. Great restaurant .

Lovely staff always friendly and talks with respest absolutely lovely due to the staff especially one lad called ameer spoke so calmly and nicly

Went here for somthing quick to eat and oh my word it was perfect great service from Ameer. Friendly and made exquisite food. Will be returning.

Mashallah ameer from the industrial buisness off dixy has made me a very nice delicious pizza very nice 👌 we need more pizza peaple like him in the industrial buisness off dixy WOW!!!!!

My food hasn’t arrived yet even though you have said it has and I also ordered the food for 9:25 and now it’s 9:45

Don’t take card so couldn’t pay

Absolutely horrendous place, avoid at all costs unless less you want to be left disappointed and want to waste your hard earned money. This place is full of a bunch of no good cowboys who simply can't follow any Instructions, constantly making the same mistakes consistently is unreal and unacceptable and that too with raw chicken. AVOID!!!!

If I could score this a zero then I’d have chosen that, even a 1 star rating is too much for these donkeys. The food was cold and all portions were child portions at best. Not worth the money and definitely not worth the food either. Cold greasy and oily. I will not be back in a hurry. I strongly advise anyone reading to AVOID at all costs!!!

Waited 1hour and 45 minutes for food that was cold.

Luke warm, not great. filled a hole.

food was cold hash brown was way to overdone

half of the order wasn't correct, also all the order was cold, rang direct to let them know and was told they will rectify it, that was nearly an hr ago, still waiting

Food nice but need more family atmosphere . Place is good clean. good stuff as well.

Ordered the food at 4.22pm was told would be 30min-45min max delivery time wait. Yet received it 1 hour 15min later.

Food was delicious as always and the driver was very polite & he kept the food warm, his positive personality and good manners were good and professional - something a few other drivers lack! No complaints at all.

The driver left my food in a different address under the rain and then went back to get it and gave it to me wet.

Absolutely delicious I’ll definitely be ordering again and amazing prices

Food was just about warm, bordering on cold, chicken seemed like it had been refried and the burger bread was stale. Also ordered chicken wings which were rubbery.

No point to do phone orders. 2nd thing is no card payments. Food id good according to the price

chicken slightly too spicy , arrived hot though for a change

Took almost 2 hours to turn up and was cold. Phoned up 3 times and was told 5 minutes every time. Won’t be ordering from here again.

The past two times I've ordered food has arrived stone cold

lack of communication when I called to find out where my food is, the first agent who answered phone seems to be in a rush a hang up the phone. food took long time to arrive.

keep getting food cold.. I've got 5 children. it's expensive being a single parent. I just want warm.food.sp kids can eat . it gets wasted. they won't eat it . you keep giving me a bit money back. then when I order same thing. happens. if I ring them ,they reply next time.

Been going hear for over 10yrs when ever I go visit mum in Nelson. The strips and burgers are a must so juicy and tender. Hats off to you boys.

Food was cold and chicken burnt. Hash brown on burger wasn’t edible.

Food items missing but rang the shop and was later deliver, said on way for over half a hour

You forgot my strawberry cheesecake

Food arrived on time and was absolutely freezing cold i rang the restaurant and he said he will ring me back in 2 mins waited 30 mins and still not rang ive rang back and its ringing through i should of listened to the reviews online! Avoid!

Mangies always keep doing my order wrong

Placed a order told the server il be back in 10mins. Came back food not ready when asked got blanked. Asked again he tells me gave you paid I said no I ordered and told you il be back in 10. So he hasn't made the food. I placed the order again he takes my money and carrys on. 10 mins later after people walking in behind me have got their food I raide the question of my food..no reply. Bloods boiling now. I ask again he tells me its a matter of the server putting it in a box. I replied well put it in a box iv been waiting long enough I could've bought a chiken butchered it, fried and ate at home by now. Oh and no card machine..hmmm it's always out of action wonder why. Get your service in order.

Food was cold when we got it, bag that the food came in was ripped so lost half of our food

Didn't receive my food or even her a knock on the door absolutely furious... what a joke

My food was cold and I ordered a Fanta but ended up getting a Pepsi, first time ordering and I don’t get what I asked for.

Excellent service, driver forgot an item - he dropped it off with a complimentary 10” pizza and an apology. On the whole, great service

absolutely horrible food. arrived late, cold, and the burgers were burnt, chips were hard. absolutely terrible customer service.

Said it had been delivered but it hasn’t I had to phone to ask where it is they said 10 minutes but ended up coming 20 minutes later

I never recieved my food from them.. and they refused to pick up the phone and there were no updates and no refund.. will not order again. Disgusting service

The burgers are rubbery and are too small. The chips are dripping in greasy oil. Lads behind the counter lack customer service skills. Avoid at All costs.

My food hasn’t arrived it’s been an hour and half

My chicken on my supreme chicken burger was a little pink so next time just fry it a little longer and everything else was great

Food was estimated to arrive from 8:25-8:45 and hasn’t. Still not arrived and is saying it has been delivered.

they were 30 mins late and the food I got was stone cold and no red salt even though I asked for it!!! so dissapointed

the rolo wrap was really spicy I have a very sensitive stomach

food cold upon arrival, soggy, and chicken slightly under cooked

pizzas over cooked all food cold no garlic dips popcorn chicken burnt not good for a big order

Took it to the wrong address and when delivering it to the right one they didn’t apologise or anything and just placed it on the floor.

2 items missing, rang restaurant who said they were resending, still waiting 30mins later

Disgusting customer service. Waited over an hour for cold food and the person who answered the phone was incredibly rude when we asked how long it would be. Will not be ordering from here again.

The food has not arrived this is the last time I’m ordering

not good tonight! ordered 2 meals with lrg chips, only received one standard chips, sent dixy wings instead of chips, sent wrong cake. sauce exploded in bag. waited a long time for the food. chicken tasted dry and salty. shame as usually good :(

2 hours late for food. No apologie nothing. Will be the last time we ever go to dixy chicken.

Terrible service kept saying 10 min after 2 hours 30 min he arrived

Nice place for some tasty fried chicken and fries and various other food. The sauce is amazing

late with cold fries, they also said it was delivered when it wasn't I assume to look good to just eat.

Chips were lukewarm warm , bread on burger was very tough …. Chicken wings were nice

not got my meal's this is absolutely disgraceful and disgusting, I have a good mind to get me solicitors involved.

order was wrong(food missing), food was cold, food was 30 minutes late, driver didnt have change so i was over charged!

The burger was lukewarm and they did not put red salt on the chips when I specifically asked in the notes for red salt to be put on them

Food was perfect! Hot fresh and tasty! Could not fault it!

The whole order was wrong I ordered Xl maxi burger they gave me a regular one I put in the notes for red salt on the fries and there was no salt at all they were plain plus I ordered large fries they gave me regular fries I’m not impressed at all this is the third time for such bad service

I ordered this before the closing time. 2 hours gone and i am still waiting for my order. Why you guys taking an order if not delivered on time. Pathetic

the food didn't even arrive, everytime ide call they would say 5 mins, then eventually they stopped answering my calls, it's not the forst time either

Never ordering from this gaff again, my food never arrived and was told that it would be with me within 5-10 minutes of contacting the restaurant, that was 1hour after the estimated delivery, now they’ve shut and can’t contact them, extremely disrespectful and i hope they go out of business, amen.

food arrived cold, fries were soggy by the time it arrived,the buns on burgers have gone soggy. Rang multiple times to chase up where it was to only get oh yes really sorry only have 1 delivery driver, took nearly 2 hrs to have it delivered to only get disgusting food. Will not be ordereding again,a shame as I used to enjoy dixies years ago, by far the worst take away I've had.

Less expensive higher quality KFC. 👍

We ordered a burger and the chicken came pink and then they sent another and that one was also pink no impressed at all

I was given the wrong cake! This has happened twice now

Extreme poor service, proved it to me the two times I tried them, I wouldn't recommend it to anyone

food stone cold and took over an hour from when delivery notification was received

Probably the worst customer service and environment I have ever been too. Would never come again even if you paid me to come. Stay well away .

It still hasn’t arrived and it’s been an hour and a half ago or more

i didnt get my order. waiting 2hours for my food and nothing arived still

Food was stone cold chips weren’t cooked properly

absolutely amazing, loved this so much tonight. really tasty,well cooked and great value. thanks guys 😋 😋

Don’t waste your money we Oder rubbish customer service and they lie on your face about your food so don’t waste your money in Brierfield

Shoutout to zaka finally sent my chips

my food was really cold on arrival which is unusual as normally delivery is piping hot

Good tasty chicken. Fries were good too

Food was cold item missing call restaurant was told another burger would be sent that was an hour ago and i am still waiting terrible service and food

The order was completely incorrect

It took too long, food was cold.

Took too long from time of order and food was not the best

Never had an issue with dixys. Been ordering for years. Delivery drivers are always lovely. Good is always great. I’ve never had a bad experience with them. They all work so hard and care about service. Well done guys. Keep up the good work

Diabolical !! I made the order and the app told me the driver was on his way. 35 minutes later it still had not arrived. I called Dixys several times but they didn't answer the phone. Now the app says it has been delivered. It hadn't!! Another 15/20 minutes later the driver came and handed me stone cold food and made no apology, just that he had been busy!!!! This is absolutely unacceptable. we put our trust in receiving hot food, and they clearly couldn't care less. NO STARS AT ALL.

Everything fine except from 2 burgers missing from the order!

this time absolutley banging. driver was very good aswell.

food arrived after 20 minutes and the food was spot on 10/10

Not even received it. Rang up numerous times and keeps saying different times 1.30 hour later still not here.