Dixy Chicken in Birmingham

Little bit later than estimated time, miserable delivery driver, hardly spoke, no manners either

the food that wqs delivered wasn’t correct items ordered

food was not delivered and the restaurant were unwilling to help

2 times on the bounce I've went to use this dixys. It says on Google they open at 12 but there is always an issue. The don't actually open till 12:30 1st time I had the excuse they was changing the oil ( get to work earlier an do it befor the shop is spouse to be open) 2nd time they have got a delivery. This isn't good when your working an you only have a 45 min break from 12:00. I think they need to get there act together They should change the opening time to 1:00 clearly can't handle opening at 12 when it says

Very silly and pathetic service. Unsatisfied

Asked for a diet drink but unfortunately got a full sugar one so couldn’t drink it, I knocked off a star due to this. Aside from this the quality of the food was good & it was a hot.

Ordered a peri wrap stated no salad in the notes my food came with salad when I rang the shop back up I got told to come to shop to collect another wrap got the phone put down on me 4 times then got told sorry there’s a new worker which is no excuse staff are rude and have no customer service skills never ever order from these guys again!!!!!!!!!!!!!

Fries soggy not crispy as should be . Panini delicious

The fries where bad soggy and really bad quality and very small i always order from here and normally have tasty fries and nice and crispy good portions im disappointed honestly

Worse dixi ever they use baby chicken pieces....portions are really small..I got food poisoning never go there again

Fires where not fresh and wings tasted bit wired.

piri chicken wrap was still boiling and was good

SIDE TINGS SIDE TINGS SIDE TINGS ARE Awfull. £17 for a burger and chips and can of coke from uber eats, as always when you order these days it came freezing cold and also NOTHING like it’s food description, missing items, the burger looked gorgeous in its photo, smothered/coated in sauce, where as my burger looked like someone had a mouth full of food and spat it on my burger, me and two other lads from work clubbed together and ordered £50 worth of food from them and it was unsurprisingly AWFULL, do not use if you have any sence about you:).

Missing 2x slush and driver drove off when asked, food wasn't cooked properly either. Called restaurant and not helpful either. Said was delivered when it wasn't. Poor service

Ordered a cheeseburger and was send a burnt burger.The patty was completely burnt so i wasn't able to eat it and ended up binning the burger..

Placed an order on uber eats. The app showed the food was delivered but I did not receive anything. Called the driver who did not answer and was told by a rude and unprofessional woman on the phone that she didn’t have the drivers number so she couldn’t solve this issue. Quite frankly that’s pathetic, how can you not have the number of a driver working under you?? Will not be wasting my time and placing an order ever again.

Wonderful Food with great service and great quality

Nice food and fast delivery. Better than selly oak dixy.

chicken and fries were hot and fresh. I also ordered 2 sides. 1 bowl of sweetcorn, which was hot and fresh. the second was a corn on the cob and it was freezing cold as it was still frozen.

normally lovely but ....today food was soggy, different chips that were mediocre, ask for no mayo ..bugers had loads on. disappointing

food always bang on only fault is they always for get my drinks this the 3rd time now

Went for a quick bite after taking my son to rush. Order a chicken wrap and the asked for just mayo in my wrap. This chicken wrap came out with hot chilli. took around 2 bites before asking for a refund. They said I couldn't get one. So ended up ordering some chicken strips which took around 20 mins shocking. This will be my last visit at this dixy

I Often order from here. Portions are always big, and food arrived hot. Plenty of sauce included too.

Best Burger ever warm and crispy fries

Wings are fresh and very tasty 🤤

Food quality and service has dropped. I ordered 2 pc chicken and chips. They overcharged me and replied they cant change it on their system?? Used to be good before, shame standards and customer service has dropped. Looks like a common theme of bad service with the other reviews.

They sold us extra food which we didn't order & found out after delivery & both of us got food poisoning, gave them a chance to address it but they don't care

They take 25 min just for one meal and there’s nobody at shop for more orders they are just talking with one another there is nothing else then that really disappointed really disappointed 0 point

Burger is very fresh and Hot crispy 🤤 Chilli sauce is tasty

Dishonest people! Ordered a grill chicken wrap meal. What did I get, fried chicken in a wrap which was slightly grilled. I’ve paid for grilled chicken! Even with a meal they’re asking me to pay extra for some sauce. Ridiculous. By the way the wrap was mostly lettuce.

chicken must have been cooked in fish oil as it tasted like fish very dissatisfied as it was a £55 order not to enjoy it

Hi the food was very cold & fries were really hard I always order from Dixys this is first time my kids did not eat their food. The burger had cheese in it but it clearly says mayo & lettuce the burger has never come with cheese in it my kids don’t like cheese. Very disappointed with the food it was stale and cold chips where rock hard had to throw both meals in bin. 2

Chicken is dry, tasteless and greasy 🤮

didn’t give me extra sauce like i asked

Gave me Food Poisoning, chicken wasn’t cooked properly and the fries were like crisps

tried the masala fish in naan for the first time from here and it was lovely! the sauce they put under the fish is gorgeous and has a nice lil spice to it

I placed an order today with them on just & paid for it. But they never delivered my food when called the restaurant the was being rude while talking she cut the phone on me. When again she said it’s on the the way but never delivered my order that I placed & paid for. Will never order again from here ever again. They aren’t paying my money back either that I worked hard for.

We normally order from here and never have a problem. This time delivery was late, missed our drinks and also a couple of wings was not fully cooked.

I'm not leaving any stars the place is a joke I ordered food waited nearly an hour an a half got the food the order was wrong I wrong up to simply tell them that my order was in correct the vile woman that answered the phone told me to shut up I was wrong they have cctv the order was packed completely. absolute joke of a place never will I order from here again. imagine telling your customer to shut up and putting the phone down on them

delicious food, still warm and reasonably priced

5 star food, excellent quality too.

Excellent service, food is great, always comes fresh and hot.

Ordered 2 nigella panini meals drinks n fries came but only 1 panini was delivered when I rang restaurant I was spoken to by a rude woman who claimed to be manager.who told me no more drivers were available so wasn’t sending what I paid for.

I feel like they ain’t changed since years back. It used to be nice food but with everyone moving with the times and flavours have gone up I didn’t enjoy my meal.

The panini is so tasteless. No other Dixy makes it like that

Items missing from bucket 3 pieces of chicken isn’t a family meal

the delivery guy was so sweet and cheerful honestly the sweetest delivery person i have ever received from this man deserves a raise

Ordered stuffed crust twice in my last 2 orders but it never comes with stuffed crust after paying the extra.

a problem with my burger however everything else was ok

the chicken wasn't fresh and dark was horrible

All food was stone cold and had to be put in microwave,also chips had peri peri salt on however it was not stated on menu.

Panini was badly made as It fell apart and went everywhere.

Need to be quite clear they do not do paninis. They do baguettes

Food didn’t arrive the restaurant kept telling us it was on the way until they closed 2 hours after the order and we lost our stamp discount! . Won’t be ordering from here again .

It’s meant to be a peri peri chicken burger, at the price it is, they give a thin sheet of a chicken fillet. Absolutely pathetic. Wish I could leave a photo

Order completely wrong and messed up. Pizza was over cooked (nearly burnt) and all wrong toppings. Replacing pineapple (that I paid extra for) with tofu is plain wrong. The only time I've gotten orders right is when I've been in to order. Order for delivery is 95% of the times wrong.

Half of the food was missing, no fries, no upgraded burger like paid for , only 1 drink . When I rang the shop the woman couldn't care less and said it must of been the Justeat driver who took it. Unfortunately if they had just admitted to the mistake this could of all been sorted , AVOID

Don't just don't. I give minus stars if possible.

Awful experience, food took 1 hour 35 minutes to come. Customer service on the phone was shocking and when the food arrived it was wrong. We have used Dixys many times but will not be doing so again!

when the driver delivered the food, he handed the bag to me ,which the handle of the bag broke and the chips went all over the floor.

Ordered a bottle of drink and didn’t receive it

Foods perfect chicken fresh crunchy and nice seasoning fries nice and hot crispy great taste love this dixy my favourite

lovely tortilla,fresh chicken , definitely Recommend 😃

Missing items and food was cold

Service amazing, women on tills really helpful. Would come back again.

Ordered food from deliveroo at 6.11pm, original delivery time was 6.55 - 7.25pm At 8.10pm they do not have an available pizza so after 2 hours they didn't have the decency to make the food or send the food. Had young kids waiting for food and 3 drivers had been into the restaurant to get the food and each of them left after waiting 15 mins each time. Absolutely ridiculous hopefully your kids don't ever feel let down or the feeling of hunger but the shop don't care. You should not even be active as a business with the rubbish customer service presented today! Absolutely abysmal. If you can't honour an order DO NOT ACCEPT IT! What goes around comes around! Ruin the name of a dixy franchise.

Way TOO much sauce on the burger. Too much seasoning on peri peri chicken, it formed a thick overpowering coating. would have preferred plain salted fries.

Food was nice but there were no sauces!!

I've got to say it this place is vile no wonder, my man had it up for lease, last time I'll come here found a hair in my food. What you going to do about it nothing I suppose. I'll phone the franchise don't worry if not to bcc. Don't watch with the rats running around out the back. Nasty ill boycott dixy

great as always, chicken tasted extra fresh!

the pizza dough isn't cooked its under cooked shame

it's was ok this time burgers were cooked perfectly have to be carefully as one was for my child

the only issue I have is the milkshakes I order from here all the time but I order 3 diffrent milkshakes abut u can not tell the difference between the 3 as all were chocolate I order a forrea roscher one a burweno one an bounty they all tasteed the same

Driver couldn't find his way and phoned us foods abit cold 3rd time ordering from here because we loved it last few times just best to know your route before delevering

Driver on time and very cheerful despite the weather.

Food is overcooked especially the fries. Burger was ordered, I can't recall a bit of lettuce actually being salad. Ordered extra fries for takeaway, only noticed once home I didn't receive them. Compared to my usual Dixy this is way below par for the standard of food, the amount you actually get also the price you pay seems higher. Sorry to say will never be going back.

There was no dixy sauce that I paid for but there was an extra side of fries so I forgive you

Chicken was so crispy best dixy chicken ever keep that up quality was on point

Title: Supreme Burger Satisfaction at Dixy Chicken! Review: I recently tried the Supreme Burger at Dixy Chicken, and it was absolutely delicious! The combination of fresh juicy chicken fillet, cheesy goodness, and crispy hash brown was simply mouthwatering. Plus, their special Dixy sauce took the flavor to a whole new level! I highly recommend it to anyone craving a tasty and satisfying meal. Dixy Chicken never disappoints!

Worst service ever got charged for the meal and only gave us half absolute joke. Staff are rude would not Recommend this place at all.

food was a bit late but it was definitely worth the wait, food is fresh & tastes lovely.

The food was fresh and delivery was on time ! Also the food was very tasty !

I’m a regular customer here since Jan 2023. I love their fresh chicken, wraps and supreme burger meals. They do have beaf burger option as well and salad of your choice with good collection of salad. The best and one nd only Halal food takeaway in stirchley.

Thank you guys for fresh chicken pieces. The breading was good and thanks for making order on time. Will come down again.

Lovely food and amazing delivery service thank you!

Food was hot , chips let it down but overall great quality 😊

food was good today the fries changed ever time aome times there French fries then there some times chips bit thicker the pizza were thin base not a option for deep pan

food came wrong both spicy after been given no option to change spice level

Today I bought a chicken wings. It’s fully salt and piece of chicken is not good condition. It’s look like an old one and it’s not fried well. Don’t try this 🤮🤮🤮

very friendly staff at this branch. Food was good

really happy and friendly polite delivery man,

The food is absolutely delicious.Never disappointed. Big fan! ❤️

This time perfectly cooked no faults Dixy csn be a hit an miss bit 90percent of the time it's nice

Horrific food. Salad was just lettuce and jalapeños?? Urm?!? Absolutely terrible!

Very fast service The burgers are over cooked very burnt taste burnt we use this place all the time last week we had order the burgers were perfect

Order at 17:55, called at 19:08 and told by lady that they could see driver was nearby my house, Just-Eat tracking said they where waiting at the restraunt for over half an hour, 19:13 the driver finally got my order and then was 14 mins to deliver. Just lost another long time customer. still not received food.

I ordered & my milkshakes had fell over in his bag I wouldn't sending anymore saying it ain't there fault

The beed burger was nice but the buns are not right for them please consider brioche buns they hold lot better

Not even a burger that I ordered it’s just strips thrown together

Ordered chicken it was pink inside went to the shop and told them and everything and they told me its the sauce they cook it in i know when the chicken is raw🤦🏼‍♂️🤦🏼‍♂️🤦🏼‍♂️