Dil's Takeaway in Falkirk

Absolutely fuming doesent even quite cut it. Waited an hour an a half for my order which to be perfectly honest I can handle on a Saturday to be met with my pizza arriving and the smoked sausage on it was grey (means it’s off) incase you were in any doubt. Phoned back and asked for a straight cheese and tomato pizza thinking surely there’s no way they can get that wrong. Well, must have been my lucky day as you can see from the photo. So it’s either a lack of care or I’ve unknowingly got max verstappen delivering my food. Because the cheese seemed to be clinging on harder than my mates hairline. What annoys me even more is the fact I order from these guys once or twice every couple of weeks, had a couple issues but nothing worth mentioning really. But this has been a joke.

Just ordered sausage supper for grandson and piece of sharp bone it looks like stuck in his throat

Usually I would give 5 stsr but on this occasion food late chips cold food not up to usual standard

Tried calling from two different phone's for a delivery but only had a young lady on the other end saying hello a few times before hanging up on me. Usually pretty good but I don't have the ability to get to the place to tell them it's not working. 20/09/24

Just got a drink couldn't comment on anything else

Phoned to complain my food was cold absolutely covered in brown sauce that much so it came out the bottom of box asked to speak to manager got absolutely nowhere was my fault for asking for brown sauce on my food ,!!!!! Did not believe food was cold told me to bring it down I said no you come with a new one he refused told me not to come back so £14 down shocking customer service AVOID

Ordered food, called after around an hour and was told food was about to be delivered. 45 minutes later I called back as food still didn't arrive and no apology just it'll be out soon. So 2 hours after ordering food arrived driver didn't apologise either. Pizza was dry and burnt, chips were part cooked, part raw amd the baked potatoes was luke warm at best. Won't ever return cutom

I have had a few takeaways there now, the last one had a hair in it. Not ideal. The selection of food is decent, just keep those standards up guys.

Have had loads of deliveries from here and they have been good. tonight's however was not. Potato fritters were undercooked and solid. Pizza doh was soggy and greasy and chips not much better

Food here is beautiful 😍 and so reasonably priced, don't go anywhere else 😋

Great selection, friendly staff , good price's and the food is always great 👍

Pizza box meal chips under cooked made an order to collect asked for can of juice they did not put it in order phone to find out it was my fault because you gave to quess all your order us not they asked for a refund and the boss refused it hope you go bust you robbing people

Just left this place, attitude of staff shocking. A bit of training in Customer Service required, felt like me being a customer was an inconvenience. WONT BE BACK!

Had quarter pounder cheese burger and chips ,was very nice ,have tried fish chips too can recommend 👌

Ordered at 5.30 with 60min delivery time, phones at 6.40 to be told it's with the driver. Called again at 7 when food arrived cold to be told firstly we couldn't find you and it's cold outside. When I challenged that the story was, we made the food when you called the first time and the driver left as soon as it was ready. Which is it. Lesson in customer service required!

This place use to be great for a takeaway, recently it seems there's is a complete lack of passion when making food. I use to love getting a pizza from here and I swore to everyone it was the best in Denny but now they just don't seem to take pride in the food they serve. I hope they can bring back what made their food good. My calzone I tasted like it has some sort of cleaning product in it, there's also that. Real shame.

This twice now we have ordered food and by the time we have got it it's not just cold it's freezing, last order from, utter disgrace

Always get a Dil's when visiting my parents from Dundee. Best takeaway around.

Nothing wrong with the chippy just need to fix the online delivery payments as everytime i try to order it just keeps saying processing and wont take payment so always end up ordering somewhere else get it fixed dhils

Absolute joke. Ordered a pizza online at 21.30 u close at 22.00. Its now 22.30.Money has been took out my bank. I have no pizza and cant contqct any1!!! Thanks not!! Just cost me another £25 for a pizza thqt was only supposed to cost £15

Used Dil's for couple of years now. This is the 2nd time I've had to contact them. Again just fob you of. It was only a small issue no salad with the mini calzone. (it's on the menu as included) Phoned & told menu was wrong. No menu's correct you just don't include it anymore. Defo needs a bit of customer relations training when it comes to complaints.

Ordered chips cheese and curry sauce I got a box of dregs of chips a sprinkling of cheese and no curry sauce 😡 £7.50 !!! I won’t be ordering anything again

Ordered food at half 6, didn't get it until after 8. All dishes had to be reheated as they were barely luke warm. Will not be ordering from them again after this. It happens too often

Very good service, menu items freshly cooked, very pleased.

Food is ok as long as you insist on them making it fresh, as they usually have a full warming cabinet where some things can be sitting for quite a while. The times I've eaten from here I picked it up, so I could make sure it's fresh.

really enjoy a wee takeaway from here. and kids enjoit too.

Boycott. Persevered for 6 months. Multiple mistakes on orders. Huge wait times never explained. Till staff not interested. Will go to Benny Ts from now on.

Frozen pizza and chips , wrong juice forgot ice cream when it finally got delivered it was melted . Called to ask for a refund . Basically called a liar . Terrible service terrible food . Bland and way over priced . Avoid avoid avoid

Excellent food , order from here all the time and never been disappointed..☆☆☆☆☆☆

Decent chip shop. Been a few times. Never had a bad meal but also had better hence not 5 ⭐.

Changing my review from when they 1st opened. Giving the 5 stars as I've used a good few times since they 1st opened. Place is clean, staff are friendly, service is quick, food it fresh, portions are generous and reasonably priced.

Had a single black pudding my mother inlaw chocked on it as was that dry got a pizza crunch just all dough steak pie was cold inside tried to sell me a half chicken so dry told them to make a fresh one and don't get me started on the onion rings I can buy a packet for £1. 50 out iceland they used to be so big and hand made cutting corners dill ur going to lose ur customers

Food is delicious. Staff really friendly and helpful. Great selection of food from kebabs to chip shop favourites

Really awful meal - ordered a special fish supper, chicken nuggets and a normal fish supper. All three had soggy batter and chips were lukewarm and tasted like stale cold chip fat, absolutely disgusting. Normally really good chip shop - but definitely won’t be back!

Don't usually comment on fast food places but this is my Wednesday midweek go to place, food is good and service is spot on.

Ordered spring rolls and when these arrived they looked like a small single sausage. Apparently spring rolls now come in batter rather than filo pastry. Not impressed as under filled and very chewy

1 hour 42 minutes for delivery absolutely abysmal

Ordered a donner pizza and did not get what I wanted! Donner meat just chucked on the top of pizza and the pizza is cold. They have also not given me sauce which I had asked and paid for. Worse than bad service

Best pakora ever!! Love the spring roll supper. Fast delivery.

Unfortunately I can’t give any more rating than a 1 star! My meal arrived cold greasy and tasteless ☹️

Went to pick up fritters and a pizza, got to a family member’s house to drop off the fritters only to realise since my pizza had been bagged and placed on the counter on its side all the toppings had practically fallen off. Went back down and a young guy argued with me that it was me that had in fact lifted the bag wrong despite the fact he hadn’t even been the one to place the bag on the counter? Two stars given as at least a new pizza was made but certainly didn’t appreciate the mocking and laughing coming from the two young girls behind the counter, can’t say I’ll be back!

Good service. Good food.recomend to all. Terrific menu to suit all ages

Not the best fish and chip but defo not the worst I've had. Got say l do like the pizzas they make.

We picked a delivery slot for 6.30 pm,food arrived over a hour earlier which wasn't great as I didn't finish work till 6 ,by the time it got reheated it was dry and not very good ,second time we've had problems ,will be giving it a miss for a while .

Horrible attempt at pizza which is hard to do wrong. Cheese wasn’t even fully melted and the full thing was just a floppy mess. Won’t be back.

Ordered a delivery 2nite at 6.40pm, eventually arrived at 8.15pm despite saying on website delivery was 40 minutes! Phoned at 7.40 to chase it up, said they were busy and would be sent up, arrived 35 mins later, no salt, vinegar or brown sauce as requested. Sorry Dil's just lost custom will go elsewhere now

Best chip shop always open to suggestions like curry based chicken pakora pizza and anything else we've asked donner meat amazing best takeaway around Denny and Bonnybridge and further

Pizza munchies can easily feed family of four 😀 Great stuff. Great service. 5*

Good sized portions, chips are close to cripsy i.e. not soggy like a lot of other chip shops and they also do fresh pizza's and other take away foods. Very good indeed.

Donner calzone had literally no grease in it

To complete the service tartare sauce should be added most top carry outs do this when serving fish or scampi

Waited over 2 hrs for my order,phoned up to be told it was on its way,without man on phone asking my address, this has been happening too often now,so they have now lost a customer

Food was absolutely fantastic will definitely be returning top notch

I ordered a 12” pepperoni pizza and jalapeño pizza which cost me £8 a £1 for 6 wee skimpy bits of jalapeños which aren’t on all slices u can buy a full jar for over £1 I also ordered a spicy chicken pizza which states on menu spicy chicken and chilli oil NOT jalapeños as some folk don’t like jalapeños if I wanted jalapeños on it I would have asked for it phoned the shop to be told to send back 2 full fresh pizzas then the owner phones with a cheeky Arrogant response it comes with jalapeños ehh no it’s not as it doesn’t state on the menu plus I have had numerous spicy chicken pizzas and it’s never came with jalapeños I spend a lot of money in this shop to be responded with that as it was there MISTAKE certainly won’t be spending any more money in this shop totally DISGUSTED with the ATTITUDE of the owner 🤬

Great food, never disappointed.

There pizzas are brilliant, they come roasting hot and well done, you can cold that slice up and the cheese will just stretch, one of the best pizza's going, in my opinion.

Quite possibly the worst tasting chippy I've ever had. Everything was dry and tasteless, wasn't much fish either more batter than anything else. 1st and last time using them.

Absolutely outstanding chippy, 1st time ordering from here and it will definitely not be the last, food was amazing and cooked perfectly, delivery was super fast and food was still hot on arrival. Delivery driver was polite and lovely, best chippy we’ve had by far. Thanks a lot guys 5*****

Not ordered from here in over 6 months because the service was so terrible and kept getting my order wrong. Tried again tonight and yet again got it wrong. Said they would send another on but still waiting over an hour later. Definitely won't be ordering from here again. Would recommend you order from somewhere else!

absolutely amaizing service..food was outstanding..orderded a meat feast calzone...it was cooked to perfection..and the salad was freshly made sauses were in tubs seperate all made lovely would have served four people..even called to say how pleased i was with my order...ive also had chippy deliveries...and all fantastic xxx

Good food good service friendly

Good fish n chips Barrs bottled drinks expensive

Best takeaway in the area! Highly recommended!

Love this chippy,only had 2 spicy haggis suppers but they have been the best i have had in a long time,chips are freshly cooked and roasting hot,haggis is amazing,staff are friendly and on the ball,thank you for the amazing food,❤❤Still love this chippy it's the best in Denny,the fish is amazing,and big portions to,keep it up Dills ❤

Food was great took a while to get it though

Ordered for collection was told 15 mins, got there after 20 mins and was stood waiting or 20 mins. I order to collect as I've 2 kids and need to just jump in and jump out multiple people in and served before me while mine sat in the heat cabinet not impressed atall and likely won't be back after that service

Best fish supper ever & chipsteak is amazing

They did a great job of a rather large order. They got all the sauces and salt and vinegar on all the orders correct. Well done Dill's

Always amazing,quality produce ,always hot.Best chips since original Moscardinis.

Since moving to Denny this has to be one of my favourites....always fresh and delicious. Great service also

Really good food and really friendly staff..prices are good too

Good service food good friendly staff

Awesome be back in to try some chicken doner meat Went back for chicken doner and it was 100 per cent worth it was amazing, extremely tasty just perfection to the taste buds I'll be back again for more

Love that you can order online then go pick up. The fish was lovely and the black pudding nice and spicy

Food was very good, first time there

Food grate,first time having used this takeaway 😋 I would have given 5 stars but had to phone twice for my juice thay forgot to bring as it would have been nice to have a drink with our food,but apart from that will try again and see how thay are,will let you know how that goes.

3rd or 4th time the pizza has been undercooked (soggy base)

Good food but bit steep a few need to know the menu a bit more as trying to place my order was a bit long winded

Last night is the second time in 3 weeks our fish supper was not hot when we got it also half of it was batter and dressing with no fish. Really disappointed as it used to be very good.

Tried here for the first time tonight! Bought a pizza with shrooms, peppers, sweetcorn, red ungyung, tandoori chicken thought it was great look forward to trying their fish next time 👌👍🍕🐠

Fish was more batter than fish chips were not good either. Will not be back. Not anywhere as good as golden chip.

Sure the had been sitting a while. It was not very good. The chips were fine.

Great food, excellent quality.

Wasn't impressed with my last order why do places start off well then go doon hill 5 mins later!?

Had a few orders from Dill's now and I think it's my favourite takeaway in Denny. Lovely clean and modern shop, great selection from the chippy side and the chicken kebabs are the best I've had in a long time. Great portions and cooked reslly well. Keep it up guys!

Good food at good prices with a clean store, what's not to like

Freshly cooked food ,clean,safe & tidy

Ordered food tonight at 6 oclock it was meant to be here at 20 to 7 phoned them at 10 past 7 they said it was on its way phoned them at half past and said it was just handed to the driver food finally came at 8 o'clock

The special king rib is just the ticket. Also the mini donner calzone supper my daughter loves it

Ordered small fish supper & chicken calzone tonight 1741hrs (on receipt). Delivered at 1855hrs...COLD and congealed😝. Had to microwave to warm food & make it edible, that made fish batter soggy & calzone doughy. First time..NOT IMPRESSED☹ Firstdeliveryimpressed

Place is a joke used to use all the time won't be now as they need to get facts rite about somethings and hope karma hits bk disgrace, some. Things don't last forever but karma does

place spotless, lots on offer, great having card machine upto date with people who don't carry cash,food Great,not greasy

First time here as new to the area, me and the wife enjoyed fish, chips and peas, very nice meal would recommend, well done Dil's 👍

Owner was rude & ignorant didn’t have time to discuss my complaint! Told me to come back at lunchtime! No discussion or mention of taking my name or number to discuss later, but he did admit his menu is misleading and it won’t be changed.......I won’t be back. Very unprofessional and inexperienced in customer service.

Spotless clean and food is delicious, great portions,staff friendly and parking places

Got a fish supper. Great fish, not so keen on the chips

Good selection of food on offer but what I got was disappointing. Chips weren't great and fish didn't seemed as though it had been lying a while on the hot plate. Our other choices were equally so-so.

Absolutely disgusted have made three orders and they have always been wrong if I order jumbo sausage and you don't have it then please don't just change my order I would appreciate a call to let me know three times is a bit of a joke might as well take them off your menu wont be back

Got a special fish and black pudding both were beautiful and staff were very friendly definitely be back

Absolute delicious as usual, delivered very quickly. Great service, thank you!