Diamond Inn in Glasgow City

My local Chinese takeaway with delicious Chinese food :)

Witnessed shocking service and attitude towards younger customers this evening, won't be back

WORST EXPERIENCE EVER! My friends and I called Diamond inn to order our food. ( we are regular paying customers and are always very nice.) And after an hour we called back to ask when the food was expected to come and the woman on the phone said they delivered it and no one answered. This was NOT true as we were sat at the window. So she started getting really angry and was hanging up on us and told us to go down to Diamond Inn. We did and she was furious and admitted she lied and didn't put our order through. She started threatening us saying her daughter would get us and was filming us to show her daughter. (which is against the law.) After she admitted she was in the wrong, she was saying she thought we were prank callers, (even though we're not and regular customers) and that is not an acceptable reason to lie to us and not deliver our food. Overall our experience was HORRIBLE as the lady with black hair around 40 years old was being rude, age discriminating and harassing us. NEVER RETURNING!!!!!

APPALLED!!!! me and my friend's called up dimond inn to place an order as we regularly do at least twice a month. We gave 2 phone numbers and our adress in case they needed to contact us. After an hour we called them up to insure our order was comming. We were greeted with a rude woman who told us they had sent out our order and we didn’t answer the door. We were sure this wasn’t true as we were waiting by the window and also hadn’t received any information about our order. After we questions this the lady on the phone hung up abruptly so we phoned again. They finally answerd after the 4th phone call and told us that if we really wanted our order we had to come get it despite us phoning and asking for home delivery. We decided we would go despite the 20 minute walk and once we arrived we asked for our order only to find out they hadn’t even brotherd to make the order let alone send it out. They said that due to our age they thought we wernt serious about our order despite having orderd from there numerous time. She then stood up to try intimidate us but we stood our ground! The lovley kind man in the back made our orders promptly. I took a photo of my freind and the lady in a furious manner falsely accused me of taking a photo of her when i had no intentions of having a photo of a middle aged lady in my camera roll. She then illegally took photos of me and threatened to send them to her daughter to see if she know me who i wouldn’t of ever came across due to my small knit community. After an hour and a half of many hung up calls on her part and a 20 minute walk to the shop with a lousey apology all she had to offer was 1 can of coke. Me and my freinds are appalled at the service due to our loyalties to the shop and unfortunately won’t be returning. Deeply saddening due to the kind man who usually takes our orders!

Used to be excellent but last few times the food has been awful. The chicken had a strange coating on it giving it a slimy texture. Not sure what’s changes but we have now changed to a different takeaway.

Very nice staffs with quick service, the food was excellent and delicious. Highly recommended!

Was the worst curry combination and chicken chow mein we have ever had and the fried rice was oily the food was tasteless

Had a chicken curry was amazing fast service didn’t wait long

My local Chinese, food is delicious and such a good price! Love it.

Food generally not too bad incredibly poor service. Took for ever to recieve meal

Absolutely the worst food I have from there. Been customer for years but staff and standards are rock bottom. But if that's there business model then good luck ? Will not be back

It's very hard to rate such a low rating for them as I enjoyed their food before. However, the starter of wings and ribs are very dry and disappointed this December. I really hope they will improve and have them not so dried out:)

I've had a few meals from here staff and delivery very pleasant,my my lovely n hot and delicious, only fall down was chips

I paid £100 just for a water?!?!?!

Very tasty! I love the food there! The staff members were nice too! I highly recommend to try their food!

I recommend it so much, the food is amazing and delicious too. It’s the best Chinese takeaway I’ve ever had! Keep up the good foods!

I am new move student! First I take an order from here! It is nice! I order the curry and spare rib! So amazing!

Best gluten free Chinese food on the planet

Used to be a good Chinese. Ordered a meal last night at 9:30. Confirmed delivery by 11:30 (on a quiet Thursday night!) Guess what, no delivery arrived. Never using again.

I've always recommended the Diamond inn but last night ordered a takeaway,2 meals and a portion of chips onions and gravy,the chips came with some sort of red sauce no onions and everything was cold,the person at the end of the phone doesn't speak good English,I have seen on another review that this business has changed hands. I will not be ordering from them again a total waste of £20.

Awesome Chinese takeaway, can't recommend highly enough. Cash only by the way 👌

Diamond Inn is NOT what it used to be. The owner and chef have moved to The Spring Garden in Duntocher/Hargate near O'Donnell's pub (great for a pint while waiting for ur order). Kiki has moved to The Spring Garden too!!!! The Spring Garden have a 50 seat licensed restaurant, so you can eat in and have the best food straight from the kitchen. Have tried it twice. Spring rolls are MADE not just cooked. Same with Viv's Wor Teap dumplings which are amazing. Enjoy.

We love Diamond Inn - always so fresh and tasty - best Chinese in Glasgow thats for sure!

Diamond Inn is NOT what it used to be. The owner and chef have moved to The Spring Garden in Duntocher/Hargate near O'Donnell's pub (great for a pint while waiting for ur order). Kiki has moved to The Spring Garden too!!!! The Spring Garden have a 50 seat licensed restaurant, so you can eat in and have the best food straight from the kitchen. Have tried it twice. Spring rolls are MADE not just cooked. Same with Viv's Wor Teap dumplings which are amazing. Enjoy.

Tried this take-away not very good I must say! Chips were reheats from the night before . Just one ⭐️ from me. ✍🏾

Good food Never had a bad meal out of here

Nice customer service and was very fast

Really tasty food and good portions. Very close to 5/5. Would give 4 and a half if it was an option.

Absolutely bad please don’t believe the ticktok hipe just no not for me absolutely not to salty also not great ribs sorry guys

Great little Chinese. Found due to the takeaway awards, decided to try some of the finalists & this has become 1 of my semi regular Chinese takeaways, although it takes half hour to get home from there 😂. Everything we've tried so far has been lovely, no complaints 👌

Very good food and lovely front of house staff

Best place to eat ribs my opinion

Best Chinese for me. The food is always excellent and staff very friendly.

Salt and chilli chicken fried rice is outstanding!! Also love the chicken chow mein with bbq rib gravy on top. Lovely staff also very good service.

Banging food highly recommended

A friend of mine recommended Diamond Inn to me saying I would be thanking him after I had tried it. He said everything he and his family order from here is sooo good. I owe him a big Thank You. Tonight I had the duck in plum sauce with egg fried rice and it was honestly the best I ever had 🥰 and the lady at the front desk was so lovely and friendly. It is well worth the extra 10 minutes drive I have to make compared to the Chinese takeaway I have on my doorstep and this is the only Chinese takeaway I will be using from now on😊 keep up the great work with your delicious meals and customer service Diamond Inn xx

Well went here again after a long time away from it but wasn't disappointed food was on the money thanks and the shop staff are so friendly thanks iain from hardgate

Best Chinese takeaway EVER food is amazing and it's big portions. Highly recommended

One of the best, if not the best in Glasgow. Food is amazing 👏

Been using this fab Chinese for a good few years now on a regular basis. Love it too much to go anywhere else! Never had a bad meal. Just had a big birthday celebration which they were only too happy to provide the buffet for. So much fantastic food & loads left over for the perfect hangover cure! Everyone at the party wanted to know where it was from. Great place- lovely staff.

Probably the worst Chinese, if not takeaway I've ever had. Hair in the food. Other than that, hard to describe how poor it was, just over terrible quality. Didn't even finish it. And the woman behind the counter was rude. Ah well. Avoid.

100% best chinese I've ever had! Ordered Honey chilli chicken, dirty chicken, boneless peking rib bites, chicken curry, spring rolls, rice & chips and everything was delicious! So fresh and tasty, wouldn't go anywhere else now! Thanks :)

It's a Chinese restaurant in scotstoun which is serving good and tasty (close to indo-chinese ). But I would recommend if you don't like so many vegetables so please ask for it as there is lot of veggies they add in dishes which normal in UK. Great taste and staff...

Only cash and the food wasn’t good at all.

Great food would definitely recommend

OMG the dirty chicken with BBQ rib gravy was so tasty and the salt and chilli battered onion rings were perfection, all tasted so fresh, definately going to try the ribs next time. After a long day of treatment at the QEHU this food really cheered me up. The lady taking the order was really nice and I didnt have long to wait. The food was still nice and warm for me getting home. Thanks Diamond Inn 10/10 ❤️

The food is okay but the overreaction from staff to honest opinions from customers and lack of acceptance of feedback unless it is positive is an absolute turn off. Won’t be coming back as I don’t want to be verbally abused if I have any issues with their food as they seem to be very hostile

This place doesn’t allow people to have an opinions or review their food, they only want positive feedback which isn’t the way things work unfortunately! Their videos are great on social media but in real life their food isn’t so great…

Best chinese this side of the city. Great menu range & can order online for delivery or pick up. My favourite dish is the chicken chow mein with salt & chilli option. Portion sizes are good & dishes taste amazing, overall great value for money. Staff are always friendly & helpful when collecting.

Got chicken in black bean sauce with chips and rice!! The rice was all stuck together and there was a bit black hair wrapped round a peace of chicken (been cooked that wae as was cooked into it)🤮 and it was greasy aswell and not very flavourful !! Will not be back…used to be good but went down hill !! Only good thing was the SMALL bag of chips!!

I have had two excellent Beef Chow Meins here and will probably get another one tonight.

Nice food always but the woman at the desk is very rude and has no customer service skills what so ever

I order from Diamond Inn every weekend and have to say I've never ever been disappointed - foods always so fresh and the salt and chilli chips are to die for!!! I celebrated my 40th birthday at the weekend and we had ordered £100 worth of food and every person asked where the food was from as it was the BEST they had ever tasted so Diamond Inn give yourselves a pat on the back :)

Heard lots about this place so I was looking forward to trying it....was pretty standard and disappointing.

Absolutely appalling service from person on phone. The most vile and rudest behaviour I have experienced. We will not be using the diamond inn again after years of loyalty !

Very disappointing, food was disgusting and won’t be returning.

Great staff lovely friendly if they can help they will food is absolutely beautiful we drive a good bit to go and never disappoints us if I could give 10/10 I would

Always great food and good service,home delivery is always quick with no mistakes,aye first class all round

Awesome Chinese if anyone not tried yet.. Your missing out get along food is dyno

Have been here a few times now. Salt and pepper stuff amazing. Spring rolls amazing. Would have been a 5 star but didn't like beef chow main, found it abit bland

Redeemed. Credit where credit is due, fantastic value.

First time ordering after being recommended and the food did not disappoint!Will definitely re order!!

Absolutely love this place, food always fresh, portion sizes huge, every single salt n chilli dish tastes amazing. Staff and drivers all so nice and helpful. A must try people!

Who ever replies to these reviews should be sacked or change there attitude constantly saying the customers are lying claims she's not rude but obviously is its quite embarrassing really. Are u the same person on the tiktoks Very similar attitude

This place is simply embarrassing every time a review is made you get told your lying had a few good reviews think there big time and there cold and soggy food doesn't back it up Can't wait for the reply saying I'm lying 👀

I reckon best chineese in glasgow

Looked at a lot of reviews don't know how they get 5 stars. The beef is like jelly cheapest of cheap. Very salty put the meal in bin. Probably somethings could be good but want be back spent nearly £30. That beef isn't the best. Reply I think it's shocking you think this is fake. I don't normally write reviews but I am not paying nearly £30 for food & the beef is like jelly. You should taste the beef because it's not the best of beef.

Food is top class! Friendly staff and good delivery times. My new number 1 chinese takeaway. Well done diamond inn!

Fantastic food, another brilliant meal and the mini spring rolls are so crispy and tasty, no wonder it's always busy!

I cannot fault this place in any way possible, the food is amazing and the options are not what you expect from a just a normal Chinese takeaway, probably the first Chinese takeaway that I can think of that did a "Munchie Box" (amazing by the way!!) Plus all the other stuff.. and the portions are just unreal, two meals are actually more like four from anywhere else I have tried, the only critism I continually see is how long a delivery takes!!! - duhh!! - do what we do, phone well in advance, 30 mins to 2 hours is fine for us as we know it'll be hot and fresh not sitting about for that long - they're busy for a reason you know - think about it 🤔

We travelled from Airdrie on sat for our order ....ordered online picked up at arranged time I'm just gutted it took us 30mins to get there but omg soooooo worth it ....we did just eat it in the car to get the benefit of eating it fresh ....I had the mini chicken n cheese toasties they were to die for never tasted anything like it ,hubby had ribs with Peking sauce ,we ordered a portion of the battered salt and chilli chips with banger crumb ...another OMG moment and a portion of curry sauce which was fab....although I can't find the ' battered salt and chilli chips on the online menu but added it to the ' comment's' so wasn't a problem just paid for it when we picked up the order , will def be back again and again top class guys 😋👍

Internet famous who haven't heard of this place getting praise yet???... boneless ribs turbo rice & cheese chilli toasties just some of the list you can't get it others" try them out as big Arnie said I be back!!.....

Not given any indication of a delivery time until you have paid online…….2 hours, would not have ordered if had known beforehand.

Ordered from here for the first time tonight Curry was nice and the chicken satay on skewers was absolutely delicious so will definitely be going back in the future

Ordered from Diamond Inn a good few times and food has always been great. Food tonight was good, but really disappointed with delivery time. Was advised would be just over an hour which was fine. Phoned after an hour and fifteen minutes and was told the order was on its way. It didn't arrive for about another fifteen minutes. I get that places can be busy and that things can happen (there was an issue with my address on the printer for some reason although correct on order) but a phone call at least would have been appreciated.

The woman behind the counter is the real diamond of this place

We saw great reviews and thought we would try it we drove from summerston and we will definitely come back the girl on the counter was lovely and she even brought the order out to the car when it was ready,great food and service.

Went because id seen all the great reviews being honest the curry sauce and fried rice was nice nothing to rave about tho the chicken in the curry was soft to the point the consistency tasted slightly under cooked was little slimy texture chicken fried rice chicken had the same consistency chips and spring rolls tasted like the oil needed changed defo not the best wee Chinese in Glasgow

TikTok made us go but so glad we did. Food was amazing. Really enjoyed the salt and pepper chips with the flavour banger crumb! Turbo chow mein was also really good. Can’t wait to try more dishes.

The girl behind the counter was really helpful, ordered food then realised I’d made a mistake! Another member of staff was huffing & moaning because she had to change the order, other than that the food was delicious. Maybe the establishment should reconsider some of their staff. Inconsiderate, stuck up & rude person! The girl on the counter was lovely. Will be eating elsewhere though due to a staff members rudeness. Really disappointed after seeing the rave reviews on Tic Tok, followed the page but will be leaving a review there too, all this due to one person being so rude!

Fantastic food 😋 Best Chinese takeaway ever.

Shocking customer service ,I ordered 1 meal ,then 4 or 5 more customers came in and ordered ,they all got their meals first then they ask me what I've ordered ,I tell them and they go to tell the cook to start cooking it ,to late just give me my money back after waiting 25mins for nothing , never be back there again

Best Chinese takeaway in glasgow. Ive ate from here dozens of times since it opened... Boneless ribs are a must try. ...I always order salt and pepper squid which are always crispy and fresh and never had a chewy piece yet. Chefs special chicken satay is wonderful and original but very enjoyable to eat. Only negative is the "turbo rice" which is basically standard fried rice with chilli sauce added so the rice is spicy but dry. Everything else tho is superb

We got. Salt n chilli boneless ribs & boneless ribs in bbq sauce , chicken satay The boneless ribs were amazing The satay was nice but just not to our liking . Lovley food tho and deffo worth a visit :)

I had some trouble with the delivery of my order (neither mine or the shop's fault) and the diamond inn was understanding and went above and beyond to solve the problem. Great service and great food. Their chicken noodle soup is immense and would absolute recommend this place to others. Great food and great service for more than reasonable prices

This is by far the best take away I have ever had , the only thing better than the food is the staff, they go above and beyond. I would highly recommend them to anyone. Fabulous!!!!!

Totally worth the 30 minute drive, was still warm aswell, food was delicious

The new honey BBQ crispy chicken is spot on. This place gets a lot of hype. Its deserved.

I saw this restaurant making videos tiktok and was going to go for food as i cant find a good chinese anywhere since new skye dragon closed. Phoned for collection and the woman that answered was pretty rude, although it was very busy and she was happy enough when the order was ready. Food was bangin. My partners only gripe was the chicken balls could of been cooked a bit longer. Chicken curry was cooked perfectly. Salt and chilli chips were good. THE HONEY CHICKEN AND SEASOME SEEDS OMG, the best ever. Thank god found a good chinese, will be back 100%%

The best chinese food i have ever had, No matter what i order it never disappoints! Food is so fresh and tastes amazing! The staff are so lovely & friendly! Haven’t ordered from anywhere else since discovering diamond inn as there stands are unbeatable and although they are extremely popular so at times can be really busy I actually haven’t ever waited that long for an order! Get involved you won’t be disappointed 😍👏🏽👏🏽

Very friendly and welcoming 😊 food has been delicious everytime I have been won't go anywhere else now 😊

Top quality food for good prices highly recommended will be back again soon

I know folk say this all the time but I'm glad I found this place there is no we're that can touch this place its so God dam tasty. portions are massive. Ordered 4 times now and I have placed a order for tonight. Can't wait. get in ma belly 😁

Brilliant food, one of the very best.

Lovely food staff were friendly and I will visit again when in the area

Travelled 10 miles to visit shop after seeing dishes on tik tok food was lovely

Well that's me again ordering a large takeaway for my family for tomoro afternoon.ordering tonite for tomoro afternoon..the service the wee girl on fone is fab..soo polite and very helpful..and the takeaway is 11..out of 10. Fantastic..will deffo recommend all my friends to u guys. Thankyou..🥰

I cannot fault this place..ordered tonite..a bit late..but well worth the wait..food was roasting..and bloody delicious..my partner stays in the eastend he says if they done delivery there he wld order..go order from this wee takeaway .u wldtbe disappointed..😁

Best ever chinese the food is always amazing

First time ordering & definitely won’t be the last 😍! Best chinese ive came across in a long time 😍😍, Food is amazing & so fresh 👏🏽, Satay sauce is by far the best i have ever tasted 😍!