Dial Arch in Greenwich

If you enjoy waiting over an hour for your food to arrive, and one of your party never receiving what they ordered, you’re going to love this place. If you enjoy mediocre food you’re especially in luck.

Minnie was a lovely host and the burger was great - do recommend both the food and the service. The jubel was also nice and refreshing.

El personal es encantador, fue con un grupo grande y reservó una de las habitaciones. Fantástico servicio de comida encantadora. 10 / 10 muchas gracias

Yummy food, such a fantastic atmosphere and the staff were superb! :) Ps. Hot chocolate is the best!

Uno de los nuestros comió frío, se ofreció a cambiarlo. Todas las comidas podrían haber sido más calientes para estar lejos. El personal es encantador.

Nice pub but a bit expensive. Will probably be back

good house, bad person, no beer at all, I have to have wine

A great local pub, convenient located close to the Elizabeth Line for a sneaky pint after work. Handy to book a table to watch a sporting event with a group of friends. Fantastic friendly and professional service. Best pub in Woolwich!

It was lovely, food was nice and service great will definitely go again!

Food is nice although on the pricey end for pub food. But the staff and service are poor. You’ll wait for 20 mins easily to be served at the bar and the staff will regularly leave people waiting to chat amongst themselves. They prefer people not to queue but the staff aren’t skilled enough to know who was next or deal with the clientele the place attracts (rude, arrogant, middle class men that love to push in, - especially in front of women). Last time I attended a man pushed in and was pointing at girls waiting and laughing. Today a man pushed in front of about 5 people and kicked off that we all said we were there first and the bar staff served him before everyone else because he was kicking off. Breeds a really nasty, toxic masculinity sort of atmosphere that the staff either ignore or encourage by rewarding the behaviour. If you do go here, especially as a woman, get a table and order on the app to your table to avoid the aggressive experiences at the bar.

Had a birthday treat with my man last Sunday. Sienna (trainee) and Claudia were so attentive and very cheerful. This is one of the reasons why we keep going to this place.

very tasty, cozy and not expensive

Love the atmosphere in this place, good food at reasonable prices. Had two great helpers (Laura and Claudia) that made the experience all the more better. Thank you!

Claudia has been absolutely brilliant! What a service! 🙏🎉

Esperó 10 minutos en el bar para pedir una bebida mientras el personal se reía y bromeaba detrás de la barra. Cuando se recibe totalmente mal, vidrio sucio, ginebra equivocada y sin tónico delgado... ¡realmente no es difícil! Fuera del piso y mesas sucias. . ¡Y dónde está tu uniforme! ¡Vamos, estás cobrando una prima! Pídeme fotos

With the new chef it’s finally as it should be. Sunday roast it’s amazing, pork belly with fennel, roast chicken and lamb are super tasty just vegetables with it are not enough sometimes but the staff it’s very friendly and professional. Also the pizza actually is really nice. The atmosphere is great and the old building is a very cool location just outside the Elizabeth Line station.

Great pub for food and a drink, great friendly staff

Genuinely some of the worst bar service I’ve ever encountered. The staff basically ignore anyone actually at the bar waiting to be served, as they’re so focused with making drinks for people who order via the app. And they’re entirely unbothered by the queue of a dozen people staring at them waiting to be served, like we’re the weirdos.

My beautiful daughter took me for lunch there today and the service, food and ambience were impeccable. We were served by Ollie and Claudia who were exceptionally attentive and kept on checking on us, Ollie brought us extra potatoes and gravy when my daughter wanted some more. The food was delicious and the portion sizes…wow, I have to admit to laughing hysterically in disbelief when I realised that those large portions were headed to our table. If you love big portions at a great cost then this is your place. I had the pork belly which was succulent, my daughter had the chicken and it was a half chicken - massive, (she had to ask for a doggy bag as she could only manage a quarter of it.) Beautiful potatoes and vegetables accompanied the roast. The dessert was delicious, I had sticky toffee pudding which was again another big portion. We were also given some Mother’s Day chocolates to take away. I have always been a massive fan of Dial Arch and today’s service took this to another level. Thank you Ollie and Claudia as it would not have been as wonderful if it wasn’t for your fantastic service. Thank you to the Chef too, beautiful food. You truly outdid yourselves. ❤️

Brilliant mothers days lunch, family friendly and kids had an awesome time. Portions were very generous. Claudia and Ollie took great care of us, amazing service and so friendly. Highly recommended!

Nice pub, good atmosphere but very slow service and long wait for meals (nearly 90 mins) and at the bar, seemed short staffed! Hoping it was a one off, would go back again though

Calm and chilling, great service.

Been to the Dial Arch numerous times with my family over years. It’s our go-to for birthdays, mother’s/father’s days, and other celebrations. Always impeccable service, great quality food, and a great selection of drinks.

Service was slow, barmenes kept ignoring us

Amazing place in woolich to have a drink .they have outside and inside space. It's very beautiful and the staff are amazing.

We've been visiting the Dial Arch in Woolwich Arsenal the last around 15 years (?) It’s location next to Elizabeth line or very close to Woolwich Arsenal station makes it a great pub - whether for a quiet pint; meet up with friends, a bite to eat, do the weekly quiz or watch sport events. It is always packed and we have always had a friendly, helpful service from the very professional team over the years.

Had such a lovely night at DA tonight! Staff were really friendly and Claudia was lovely as always 😊

Delicious food, great service, wide beer selection. Could have turned some heating on as it was chilly outside and mild inside but not terribly. Active security guards walking around the pub. Kids and dogs welcomed and board games available, giving it a good community feel. Random wooden chairs and tables give a rustic, non-corporate, homely chill, though the prices and clientele are quite corporate!

Tasty food served in ambient & clean surroundings by friendly staff . However, low seating stools should not be kept in positions where people can stumble over them & fall! & Graffiti in the toilets 🚻 needs to be Cleaned up! & tables should be placed on flat surfaces & not where they are unstable with food & especially drinks placed on them !

Expensive but good location and atmosphere

Burgers used to be great, but 3 of us ordered them on March 17th and they were terrible. We were starving so we ate them but were very disappointed. They had no gherkins, jalapeños or hot sauce (where they did before) and the burger was greasy with salt on top, like it was ground from a salt grinder rather than cooked in. Also, no char grill taste like it used to. It was super basic, yet still expensive. I won't be ordering that again. Do better, please. I'm a local and I won't be back to eat here until it improves.

The Dial Arch always makes an effort 👌

Claudia was a fabulous waitress, good food and drink. A lovely place to spend an evening.

The place itself is beautiful, the service a bit slow, the food so so, the steak was a bit chewy, still tasty though, I’ve noticed the menu keeps changing, as soon as I find a favourite dish, the menu changes and my favourite dish is no longer there, it would be helpful to have an usher, to guide people to their tables and explain the process, do we sit? do we go to the bar? where do we pay? all a bit confusing for a newcomer. The one time we went for a cigarette and lost our table even though we were still waiting for the dessert, we didn’t bother staying, so we paid £8 per dessert and ended up leaving it. The restaurant looks upmarket, it’s looks fancy but just doesn’t follow through. It’s not so much on my high recommendation list, the last few visits have been disappointing..

Always a lovely time here, great cocktails and food. Shout out to Claudia, very welcoming and friendly, will be back 😀

Very nice food, good service. Gets very busy, but always pleasant and welcoming. Highly recommend

This place is really lovely and the staff are so nice. BUT… this place needs more bar staff. Every time I went up, there was a queue. Dear management: I want to walk up to the bar and order a beer, not queue up behind everyone else ordering food and drinks to the table. I understand you have an order to table app, but the constant queue should show you need to more bar staff. Outside these contentions, this is a really nice place to eat & drink; so inviting and they deserve all the success if they can improve their ordering system. Maybe screens for food which will free up the bar?? Honestly everyone should try here. Thanks

I come here whenever I’m in Woolwich and I’ve seen throughout the year this pub thriving but today was really sad seeing the state of it and the team, it’s the 3rd day of sun and you can already see how this is affecting the pub. My friend who comes here every time for a daily aspall and today he started helping the staff clearing tables cause in a pub this big they had just 3 members of staff ( which one of them wasn’t serving the bar) in this sunny day. Honestly not a good look on the new management. I hope they will fix this sooner rather than later seeing how summer tends to be in Woolwich

We were told both the atmosphere and the food were delicious. We were told right. Friendly staff, delicious food, it’s just a beautiful restaurant. I’m only in town for five days and have wondered over to have both spirits and lunch three times already. A+++

I really like this place! Great food and drinks, and a friendly atmosphere. A special thank you to Claudia, who is the loveliest waitress in the world — super sweet, kind, and incredibly proactive, which made our experience even better. She is so well-connected that, at first, I thought she was the manager. Can’t recommend enough!

Nice pub, very spacious. We were in a rush, but the waiter was helpful, swift and suggested pizza if we wanted a quick turn around. Would go again - the pizza is yum.

Wonderful lunch with a friend . Rodent issue reported by a few people below is concerning

Everything was amazing. Beef Sunday roast was great, special shout out to that Yorkshire pudding. Only thing that let it down was that we waited ages for someone to come to the table for us to pay, after the bill was already given to us. We ended up going to the till. But would definitely return for the interior, polite staff and food :)

Wow! What a lovely and beautiful place to enjoy a meal. The environment here is truly stunning. I am right in front of Dial Arch, and I absolutely love this place. I have been living near Abbey Wood for the past month, and I am currently looking for a job. I have three years of experience as a kitchen assistant in Nepal, along with two years of housekeeping experience at Kuti Resort and Spa in Nepal. I would be delighted if I could secure a job at this restaurant. My university, York St John University London, has classes only on Fridays, so I am free and available to work every other day except Friday. I really need a job to sustain myself in the UK. Hoping for the best.

Claudia was an amazing waitress! She is the loveliest person ever

Had a meal on Friday night it was amazing, we were served by Minnie who was a absolute delight, full of energy and so bubbly, she was always checking on us absolutely amazing service from her and she’s a credit to your team, such a great pub we go a lot and the atomspere is amazing and the staff are too notch, pub is always clean and everyone is always having so much fun there be back in a couple of weeks

Really gone down hill. Mice running all over the place midday yesterday. Staff aware and blase about it - was told ‘yeah we know the construction work has drove them this way’……

Claudia and George were great and made my sister’s birthday meal very enjoyable.

Fantastic food and absolutely lovely service.

We had a great visit to Dial Arch. Food was excellent. Service was great and allowed us to eat and enjoy meal and stay with out being rushed. We regularly head out on Friday with out teenage children and felt welcomed here which is not the same for all pubs the do food on a Friday We will be back and look forward to when weather improves and we can eat outside

Food is perfect. The service is excellent, they work very hard, considering how busy it is they are very quick

We got married in the nearby town hall and booked the reception here to host our guests. 3 course meal and drinks reception. Absolutely fantastic service even though it was a very busy Saturday night. Waiting staff were amazing and everyone was delighted with food. Great space for it too. 👍 10/10

A great evening to a great place Clean place with a nice ambience Good drinks and a tasty menu Thank you Dial Arch team see you soon

I went with friends for a few drinks Lovely atmosphere, pub is amazing, beautiful Minnie was very helpful and very friendly

Best pub in Woolwich! The Dial Arch has a great selection of beer; food always great. There is always a great atmosphere when we visit. The quizz night is always fun. Can’t wait for summer to enjoy a lazy after work pint outside.

A little oasis in Woolwich, this place is one of the only places in Woolwich that is decent to go for a drink or two with friends and family. The decor is great and the service is professional and polite. The people seem friendly. The price of the drinks appears reasonable considering it's London. If you're about in Woolwich this is the only place to go

Thank you for the amazing lunch, amazing service as well - special thank you Claudia for looking after us ❤️

We had a lovely time here . The waiter who welcomed us wasn’t really happy but the girl who served us was really lovely . Her name is Claudia and she was such a delight. Not just with us but with all the customers who were there. She had a beautiful smile on her face and made sure everyone was satisfied. I can see she is working hard and making sure she does her job properly.

The food was not the best. But the service from Claudia it was great. She come back and checked if everything is alright. She is always smiling and I was really satisfied with her and I hope everyone work just like her.

I’m a local, come here whenever we need to get out the house. Food is always great and fresh, staff are friendly and this place never disappoints. Get the Mac & cheese! Can be a little expensive but it’s worth it. P.s. please bring back the schnitzel!!!

A beautiful pub with a warm atmosphere that makes you want to stay. The staff is lovely and attentive, and they also offer gluten-free options. They don’t have gluten-free options for pizzas, but they do for their burgers and fish and chips. Highly recommended!

Quality establishment, albeit slightly ironic that they don’t show live football given the history of the place.

A great place to have some drinks after a long day, plenty of seats and an outdoor space for the summer. Very friendly staff.

A rat was seen wondering around very fat and wel fed please get an exterminator!!

Claudia is a great server. Very polite. Very nice.

Very attentive service. Lovely atmosphere. Food and drinks are good quality.

Really amazing service from Claudia, so friendly and punctual with good food. Would come back again and again because of her!

They are from popeyes employer, Glasgow visit in dial arch I just drink guinness a pint very nice 👌 when I was remember young in Woolwich but my mum live in Charlton but I saw get change new build in woolwich better look now. I am proud heart of Woolwich 👌👍🏽❤️

I've been to this pub before, it was crowded, slow service and impersonal. But thanks to Minnie, our visit this time was perfect. Great service and recommendations, communication, willingness to help, wonderful evening over all. Also, important to add that the menu was changed too since our last visit, food was very good.

I've been to this pub before, it was crowded, slow service and impersonal. But thanks to Minnie, our visit this time was perfect. Great service and recommendations, communication, willingness to help, wonderful evening over all. Also, important to add that the menu was changed too since our last visit, food was very good.

Pet friendly , perfect atmosphere , great food. The cocktails are nice too

Claudia was lovely and attentive. Thank you looking after us 😊

Hosted a charity quiz at the Dial Arch - was a great venue and everyone was really helpful!

The Dial Arch is an amazing establishment. I have been there several times with friends and family, but I had the joy of celebrating an event yesterday, my baby shower, and it was a total success. The staff offered an impecable service, the food was super delicious, the drinks were elegant, and everything was displayed perfectly. The venue itself has an old, sophisticated, ambiance with lovely decor and filled with character. Thank you all for this success, we were all super happy. Special thanks to Claudia, Andre, Ollie, and Katherine for their support. Wish you the very best.

Location is good, right next to Elizabeth Line, DLR or Woolwich Arsenal Station Atmosphere great Food D-Li-cious Service great Did not like where we were seated. All in all it was a great night.

We have been going to Dial Arch for many years and have always enjoyed ourselves. The range of drinks and the quality of the food has never disappointed. Went with friends for a Sunday roast. We ordered the trio and it didn’t disappoint. It arrived quickly and a washed it down with a pint of FreeDamm. Great alcohol free lager. It goes without saying we’ll be returning at some point.

Delicious food in atmospheric pub.

This place looks amazing. Lovely and clean. The member of staff I interacted with felt like he didn't want to be there but the staff who brought food to the table seemed fine. For £18, the fish and chips were awful. If you like (a lot of )Crunchy Batter and bland fish, then great. I don't, and I expected better. 2 of my colleagues ate the same meal and gave me the same feedback. I'd drink here again but go somewhere else for cheaper and, hopefully, better food.

The Dial Arch is our local. We took friends there for their first visit. The pub was very quiet but customer service was appalling. It took about an hour for our mains plates to be cleared. About another half an hour for desert menus to be delivered and then another age for the orders to be taken. We requested the service charge to be removed from the bill.

Perfect! The decoration and atmosphere are really nice. Claudia was absolutely lovely with us and the food was beyond delicious!

I had a macchiato. I sat outside and placed my order using the QR code on the table. It took a while to get the drink although the pub didn't look busy (it was Saturday lunchtime). However, the staff brought the coffee to the table outside

We had a wonderful Sunday lunch at Dial Arch today served by the lovely Claudia. The food was perfect and we were always attended to.

Claudia was amazing! Really good food! Thank you so much

Faye and the team were lovely! My friends from Spain really enjoyed the typical English Fishn’chips! Very original decor!

The best place to enjoy your dinner Especially from the people and more the best from all Claudia

Claudia was lovely, food great and atmosphere fab ☺️

Horribly overpriced for what it is and where it is. "Coolwich" is a myth and doesn't justify Zone 1 prices

Pretty good for the area was pleasant enough service was excellent food was good prices were a bit high but not extravagant Been back a few times can't really fault it really good pub and food 👍

Local restaurant living RAR. Recent visit really upset disappointed very cold temperature even though I asked warmer area seating due to elderly relatives & was duped via email I booked good faith to try new chef menu, apart from starter mains tasted awful really don’t mind paying for week night out with walking distance Dial Arch pub! We don’t drink alcohol, only went for evening meal. Shocking price for such awful food. Young waitress was lovely I tipped her cash. Really disappointed will not book again. Apart from fries, steak was tough, cold raw!!

Very good group birthday celebration.

Lovely atmosphere, with nice cosy seating area. Great for getting drinks & food with a beautiful fireplace. It also has a huge seating area outside for you to use during the summer months.

Had great dinner here with some friends, Minnie was great and looked after us. Thanks!

Great atmosphere and nice staff but the food is ridiculously overpriced for a pub chain.

Not the best experience, I'm afraid. Booked for brunch and then were made to feel unwelcome as we were told no-one asks to be sat in the restaurant at that time. Then the chef and the waiter were shouting at each other as they couldn't fulfil our order. And bizarrely given oat milk for a coffee without asking?

I came today for the first time. Place is beautiful - ambience, food quality and sevice. Claudia was particulary kind and has warm smile that makes you feel really welcome. Boyana V

unfortunately totally let down by the dial arch new years eve. event manager should be sacked, totally in-appropriate DJ hired for the evening totally flat evening although left before 12pm and managed to get my money back out of principle not what i wanted or expected. had attended few years prior for a good night.

I celebrated my special birthday party at the Dial Arch. The food was great, I was able to play my own play list. Staff are very friendly and helpful. Perfect venue for a party.

Regular visitor. Rarely disappointed. Great food and people 👍

Amazing experience. We went there for a birthday party and we loved the food and drinks! Customer service is impeccable and very knowledgeable. Claudia and Mini were very helpful in assisting us with the wine selection. Very friendly. We loved it.

It was a great pleasure to have been in such a cozy and stylish place like this pub. The service was excellent, and I would like to thank the waiters Claudia and Minnie for their excellent service and great friendliness. I would also like to thank Caio for the attention he gave to our party. Definitely a place to come back to many times. Highly recommended :-) x