Dessert Island in Luton - Phone Number, Reservations, Reviews

The ferro rocher tasted out of date. It tasted minty, bubbly and the inner shell was soft not crunchy (like it was off)

Walllahiiiiiii never in life never wallahi don't leave

Entered the shop and was greeted by a bearded chap, who provided a breakdown of the menu so I knew what to get. Tried the Rumble in the Jungle milkshake and it tasted delicious. Also the two girls at the counter recommended me the Oreo Monster sundae and the Mixed Kinder cookie dough and it was so amazing that I had to order another one to take home.

Came here for a cornflake tart with some custard. Young bearded muscular lad along with a young lady behind the counter gave me excellent service, very well mannered individuals. The cornflake tart was absolutely fantastic, would strongly recommend. Staff in general made me feel very welcome, almost felt as if i was at home! Would definitely come back.

Custard tart tasted stale, everything else was good!

Went in with a couple of friends recently ordered a few waffles, cookie doughs and milkshakes all tasted really good and the girl at the till was very respectful and polite while taking my order as I had informed her of my allergy to peanuts when ordering my milkshake and she made sure to make my milkshake separate to the others. Would recommend to friends and family to visit.

I came with my family. Honestly had a blast. Staff was very friendly and had some nice chats with them. Girl behind the counter was very sweet and nice to us. Food was excellent and will definitely be returning.

Craving dessert after uni and we stumbled across this place. It was so amazing. I asked for a chocolate tart but with sauces on top and they instantly said that’s fine. The cake was presented immaculate. The girl behind that counter did an excellent job. Will definitely be bringing my family.

I came in for my son’s birthday and all I can say is that he enjoyed his blue bubblegum ice cream and I enjoyed the Oreo cookie dough. The staff were very welcoming and the food was given out quite quick. I will be returning and I recommend to anyone out there to come and try their cookie doughs as I absolutely enjoyed every bite out of my Oreo cookie dough!

I went to eat in and it was a great experience and had a nice chat with staff.Waffles was nice and warm and as everyone knows the gelato is 10/10.Person on till was professional not sure about these other reviews to be honest.

Absolutely disgusting service!!! Felt very uncomfortable whilst ordering, the staff were giggling and laughing when taking my order. Had to repeat myself several times about a nut allergy because the lady at the till didn’t seem to take it seriously! Then they called to collect my order when it wasn’t even ready..then the lady goes it’s not ready the guys are just mucking around. I will not be visiting again, very immature staff that need to be trained with basic mannerisms.

takes forever for them to sort it out and get it delivered its not hard its only a waffle !!!

This use to be one of my favourite place, it has really gone downhill. I ordered a strawberry mojito and what I receive was a drink full of ice and a tiny bit of a syrup at the bottom not even mixed, never mind any mint leaves provided. The staff look so young and disinterested probably getting paid less than minimum wage. I would not recommend anyone to go there.

Asked for Falouda, turned out to be ice cream with pink looking pieces sprinkled on top and sugar syrup at bottom. That's deception

Was awful , won’t order again good was wrong and cookie dough was definitely microwaved and then got stuck all to the box , won’t order from this place again awful !

Best local continent dessert place

Food has gone extremely down hill. The picture explains itself. Do not order from here.

Even though I want small businesses to grow and usually refrain from negative feedback this experience was bad only due to service. I ordered a coffee and was shocked to see the cup it came in. It was disgusting and had yellow marks when I asked the staff member she said it's due to the coffee machine which is a plain lie as the cup handle was covered in that too. I asked them to change the coffee and she simply poured the dirty cup one in plastic disposable cup. I was shocked to see that. The same staff member was arguing with another customer too.

The food was amazing BUT, order was placed at 5:40 and didn’t arrive until 7:20??? Absolute joke and will not be ordering from them again.

The milkshakes were nice, they need to work on their crepe batter, its way too thick.

Desserts a really nice but the cookie dough portion is very small. The dough is only about 1cm thick. It should be thicker then that in order to fully enjoy it. Other then that everything tastes really nice.

Cookie dough wasn’t as good as last time.

I recently purchased an Oreo milkshake from your establishment, and boy, was I let down. It tasted nothing like Oreo - more like a plain old vanilla milkshake! Now, don't get me wrong, when I specifically order an Oreo milkshake, I expect it to actually taste like Oreo. it was nowhere to be found to taste like oreo. I just wanted to bring this to your attention because I believe in giving feedback, even if it's not all rainbows and unicorns. As a customer, I trust that I will get what I pay for, and this time, it just didn't happen. I understand that mistakes can happen, but this is something that shouldn't be taken lightly. I won't be recommending your milkshakes to any of my friends or family who are looking for a delicious Oreo milkshake experience. It's a shame, really, because I'm sure there are others out there who would appreciate a true Oreo milkshake.

Very poor quality with even poorer service.

Always good the shop knows exactly what i want when i order and their desserts a the best

1. Food came half an hour later than expected. 2. Waffles were cold. 3. Maple waffle did not have enough maple syrup on it and it therefore tasted extremely dry. 4. Asked for a raspberry waffle and received one with strawberries instead.

First visit! Tried chocolate cake, Ferraro rocher cheese cake and peanut chocolate cake. All cakes were good but peanut chocolate cake was the best. 👌 Ferraro Milk shakes was nice too. Serviced by Mohammed and Essa. Both youngsters were amazing in serving and made me feel special. Definitely a happy customer.

No strawberries as ordered and charged for

Zero stars. This place had good potential but as soon as you walk in, it smells, there's a hoover on the table, floors and hygiene behind counter looks dirty and there are piles of rubbish and broken plastic boxes in plain view and the seating area is loaded with rubbish in one corner and is just an eyesore. The employees are unprofessional and don't know how to speak to customers. We were eating in but were given no napkins and paper cup for the ice cream. Also the cutlery was dirty and the custard boat was cracked. The employees chatting among themselves was really unprofessional and adds to the distaste of the the place. It's a good spot for locals to get some dessert but I will not be reccomending this place one bit, you are better off spending money and time somewhere where the workers are much more polite and actually give you napkins and some kind of customer service.

Excellent delivery and customer service as always! Desserts sweet and tasty! I very rarely order desserts from anywhere else as I’ve never had a bad experience

All my Prayer for u brother! U respected my name and may Allah Paak bless u with more business’ success just pay attention to the timing of delivery otherwise desert is absolutely delicious😎

Took the family and have to say customer service was 10/10 all 3 staff members were very kind and well informed of the menu, will definitely be visiting again. As for the food the crepe was one of the best I have eat for what you pay you get more then any competitors. Kids loved the icecreams and cookie dough 👍🏽

Lovely staff, served by the girls. very welcoming. tasty desserts , definitely recommend

Mango sundae was decent so was Oreo sundae. Falooda was way too sweet not authentic, the gajar halwa was very disappointing. Just had powdered milk mixed with some carrots full of food colour!! Really was poor and went to the bin unfortunately!

I was disappointed with today's order as I was treating my daughter for her birthday. She had the kinder waffle which was so sour to taste. Couple of bite fulls and straight in the bin today. It didn't taste right at all! The cornflakes tart portion was definitely not worth the money.

Mo and Essa recommended the Jammie Doger milkshake, very well presented and made quickly, Masha'Allah keep up the good work 💯

Absolutely disappointing ordered 4 Ferrero milkshakes so bad that there was foil from the wrapper in the shake my little brother choked please be aware these milkshake are not for children unless supervised by an adult

Waffle was good and tasted great however the Pina Colada tasted terrible it was very watery and didn't taste like🍍or🥥at all also the portion was too small only half the cup was filled up which isn't an acceptable amount for the price that I regret spending on it and I won't be ordering again👎🏼

Waffle was amazing but the plain donuts are vile, hard and dry as if been microwaved extensively. Please a manager try one and change how they are made thanks

Absolutely amazing! The waffle 🧇 is huge, so fresh! The tres leches was so good!! Loved it

Banging, tasty milkshakes and waffles

Large don ferreo was on 3/4 full and looked like it was smashed together or dropped en route . Used to have Ferraro pieces and sauce running through , now just a couple of scoops of ice cream with a bit of squirtty cream on top , hardly worth eight pound something

The waffles tasted a bit sour like spoilt milk. My kids didn’t enjoy it at all.we had to bin it🥲

Customer service is appalling and somehow always get your order wrong

Was quite late and did not update or change the time and my foodvwas ok but not the best

Fast and attentive ! Thankyou so much for making sure i had spoons with the falooda ! Mohammed and Esa

Please train your staff with some decent manners and customer service skills. The girl that is working there didn’t look like she would like to be there in the first place or maybe it’s the heat who knows. The way she just chucked the tubs of ice cream in the bag was unacceptable. Everyone please be aware of this girl with her problems on her face. I only came here as my little cousin’s recommended it. Let’s hope the deserts are good…

The food was dry made a mistake to order online.

Ordered a chocolate tart the chocolate is rock hard doesn’t look fresh and looks more like jelly instead went straight in the bin waste

A place I loved to the place I can’t go back Last falooda they made was disgusting. The staff need training to start with.

So bad I need my money back the crepe was terrible it was stuck and rough and the choclate spread don’t get me started I need my money back

Ordered & paid for strawberries which were missing

Came in with a few friends and the customer service was good. The waffle was great and fully cooked. I don’t usually order waffles I would recommend ordering from here. Would 100% come again and the man behind the counter was great. He was respectful. The waffle came in great quality and as I requested.

Appalling customer service. Can’t keep up with orders. Children practically making the orders. Having people waiting around for 1 item for 40 minutes

Gave me a quarter pina colada and tasted off too. When asked about it replied “this is how you are meant to make it”. Embarrassing

I came to eat in with my siblings and the man behind the counter served us. He was nice to all of us and respected us although we may have been picky. Would recommend coming here. Overall the customer service was good and the cookie doughs we’re perfect.

It was absolutely waste of time and money. They have changed the desserts ingredients without updating the menu. Falodas come without noodles and seeds, although the menu is the same. Never visit this place again.

Picked up a chocolate milkshake yesterday, made with barely any chocolate very stingy on their ingredients do not go there. You do not get what you pay for . I would definitely be recommend Ice Box much better.had to give them a star to post.

When this shop first opened it was such a vibe but the hype soon ended. I do not understand why their portions are so tiny. Like their cheesecake or any cake is tiny and they are not exactly cheap. I do not mind paying more for a good dessert but not for a tiny potion. It’s ridiculous. It’s so off putting feels like you are being ripped off. What would an extra couple of inches of a slice do? Make your customers happy and satisfied and make them want to keep coming back. Really disappointed. They should definitely take the gajar Ka halwa off their menu. What an embarrassment. It came burnt. It was obviously frozen then heated in the microwave but they left it in too long. Stick to desserts you can actually make. Anyhow overall a complete let down. Meh.

Great desserts outstanding presentation

Delicious desserts and very good service

Food was delicious, but the cookie dough and whippy ice cream was by far the stand out! I’ll definitely be ordering again soon!!

Would definitely not recommend. They must start by training the staff to deliver a better customer service and have a far better attitude than what they have. The falooda was horrible, it’s the first time I’ve had falooda with vanilla ice cream and it just tasted disgusting. Had to throw more than half of it. The stuff in the falooda (toppings) looked and tasted as if they were few days old and had to pay £4 per cup. Not worth the money and would definitely not recommend.

We went on a weekday afternoon. One member of staff and no other customers. The table we sat on was filthy when I wiped with some antibacterial wipes. The seat had a big tear on it and one seating pod was used as storage for buckets and dirty rags amongst other items. Some menu items not available just did not seem very organised. The ice cream cones were okay. The crepe was not fresh and was cold. Something I could have knocked out at home. The strawberries on top were not great either. All in all very disappointing both in environment, hygiene and food quality.

We went on a weekday afternoon. One member of staff and no other customers. The table we sat on was filthy when I wiped with some antibacterial wipes. The seat had a big tear on it and one seating pod was used as storage for buckets and dirty rags amongst other items. Some menu items not available just did not seem very organised. The ice cream cones were okay. The crepe was not fresh and was cold. Something I could have knocked out at home. The strawberries on top were not great either. All in all very disappointing both in environment, hygiene and food quality.

very bad experience, under cooked waffles, wet dough. they do not just care for external orders.

Missed order, as part of order was not given. Sundae tasted off and not fresh. Victoria sponge cake was very hard

Very little vegan or diary free choices.

I was ordered tango mix blast via Deliveroo but they gave me wrong order “blue slush”. Im so disappointed

The milkshakes where on there side The Fanta ice was NOT Fanta I got charged £5 for a normal slush puppy The cornflakes where terrible was pastry covered with so many cornflakes just all in the packaging hardly any on the tart itself Very disappointed with this didn’t even eat it

Just ordered some cookie dough which in their new containers was so over done couldn’t get through even with a shovel was so looking forward to it very disappointed 😢

Food was good but milkshake was all spilled out which was quiet annoying. Made my hands all messy

excellent service and delicious food, 100% recommend

I would like to know about this restaurant. That I really liked having the Strawberry Seduction waffle and it was really delicious and My Bestfriend, who was called Khadija had a cornflake cake with cold custard and she really liked it so much yummy

The cake was stale and tasteless. The custard was cold. Waited forever! To be disappointed. Waste of money.

the milkshake was spilt in the bag

It was nice, but not nice enough for me to want to order again..

Took ages and then received a small when I selected a large won’t be ordering from here again.

Excellent service food was wonderful

Service is good but I'm afraid cookie dough was a disappointment. Hard, shallow not worth the money.

The mojito was really badly made - very sour, not drinkable, very disappointed

food was great and the delivery was quicker than expected, very happy :)

Cornflake tart tasted damp, did tell the staff and the manager had a bad attitude about it and was talking really loudly in a rude way to the point where it seemed as if she wanted us to hear. The manager also seems very snobby towards her staff. The cakes were very hard from being in the fridge. I’d say go to ice box the desserts are much better and are more fresh tasting.

Not a very fancy shop but I liked their coffee ice cream.pricing is okay. Staff should be a bit professional. Tried their falooda but it didn't like it. Icecream was fine

Fabulous food! Really yummy waffle with fresh raspberries :)

Went with family couple of days thought to try few things falooda wasn’t like proper Pakistani falooda that I have tried, waffle was raw from the middle hardly any taste haded to ask for extra cream but the guy got bit annoyed so they need to be more friendly, helpful and patience with customers. Spended money for no taste n wasted time n also in return got bad mood sorry never here again

On this particular occasion i didn't have the best experience. Was left waiting over 20 minutes for 2 milkshakes! Taste was OK On another occasion much less of wait and great tasting milkshakes

Horrible, don’t bother going We asked for the Faloda and they gave us melted ice cream with boiled coloured noodles on top, when asked them to take it back the staff was very rude, this happened twice. First time we thought they are having a bad day but NO. It’s just the rude staff except one girl. Again don’t order FALOODA or u will waste your money. 👎🏼

The cookie dough was like a hard biscuit, the new cardboard container are no good as most of the cookie dough was at the bottom, had go scrape. The ice cream was not the usual soft whip ice cream.

Served by Shakirah. Was polite and friendly and we received our order quickly. Deserves a pay rise. Need more people like her.

Perfection 😊 Beautifully presented desserts. Early delivery.

Desert was lovely and fast. Exceptional delivery service.

The puddings were ok, but for the price, could have been better and the delivery driver was very rude. A waste of money really.

Food is extremely m slow to arrive. Need to give it well over an hour before any delivery

Cookie dough is always fab. They were busy tonight but still within the time frame

I never write reviews but this one I had to. This is probably the worst place I’ve ever been too. Decided to come with my family for a little dessert, first of all the faces we met behind the counter looked annoyed that we had even entered the shop.. and then upon sitting the girl at the counter made us move tables near the door which was stuck open (very cold) because she claimed there was a party reserved (which didn’t turn up the entirety of our time there) the table was dirty and we asked for it to be cleaned and again met by faces. The girl serving had horrible customer service telling me I can only have a crepe if I wait 20 minutes.. ‘’do you want it or not’’.. the food was not good at all, we ended up wasting more than half of it. Will never go here again, and I will make sure whoever I meet I tell them never to go. Have a word with your staff. Especially the girl at the counter who made me and my family time there horrendous!!!

The delivery look over an hour and the drinks were missing that took an extra 30 minutes to arrive! The staff were helpful. However the food was not the best!

Ordered mango and passion smoothie - it was horribly sweet, tasted absolutely artificial and so so unhealthy. Complained to the waitress but no helpful response. Cakes also did not look fresh.

Many thanks great service and delivery was great too . Respectful delivery driver . Many thanks

Excellent quality food and service