Based on 1.194 opinions finded in 2 websites
Based on 1.194 opinions finded in 2 websites
Opinions
Order didn't get delivered, even when it said it would get delivered
Rachel . 2024-10-28
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Missing items and quality of food was not good, loads of bone in curry chicken, sent rice and peas instead of hard food, just poor
preeti . 2024-10-27
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2 hours for my food to be delivered and it was cold. Plantain was hard and steamed veg was a container of cabbage. Will never order again
Natalie . 2024-10-18
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Great food very tasty and big portions
Chelsea . 2024-10-13
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Quality standards were out of the window today.
May . 2024-10-05
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Very nice food, I would recommend to everyone
Ahmet . 2024-10-03
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If I order a large portion of Ox tale, I expect there to be a decent amount of meat and gravy rather than most of it filled with rice. Please consider this and you will have happier customers.
Samantha . 2024-10-01
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Always happy with our food from Dee’s . Was a bit late but traffic and roads works don’t help . Thank you to the team at Dees 🫶🏼
Nettie . 2024-09-29
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Great portions of mutton curry & rice/peas. As always tasty cheesy beef patties, best in Enfield. Delivered right on time. Thank you Dee's
Annette . 2024-09-29
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The restaurant did not answer the phone when l phoned to ask where my order was. On app it said they were on their way at least 30 mins before order arrived!
Florette . 2024-09-24
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overall took 1hr 45mins from time of order to delivery
helen . 2024-09-05
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The macaroni ordered wasn’t delivered
Coco . 2024-08-31
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We're not used to eating Caribbean food but since we tried this place it's now a regular treat. Cooked with love, eaten with happiness 😍
may . 2024-08-31
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Honestly was so annoyed tbh was waiting for my food and it went over the order time and I started calling the restaurant too ask about my food and where it was , the call was being cut off and not ringing and when I eventually did get my food that I was waiting for was all cold was just a joke too be honest
Rebeka . 2024-08-18
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Horrible restaurant !!! I ordered and did not deliver my food and when I called them they did not answer the phone. DO NOT ORDER FROM HERE
exaucee . 2024-08-18
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Great value, generous portions and very tasty
Nads . 2024-08-17
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Once again the delivery was poor
Carlton . 2024-08-15
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Food was really nice, enjoyed every bit! Great quality and value for money, especially as was discounted.
Laura . 2024-08-11
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Great tasting Jamaican food Freshly prepared every time!!
Shanta . 2024-08-10
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Curry goat was just bones no meat
Ryãn . 2024-08-07
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Large generous portions and food was yummy and fresh. Best Patties in Enfield as well ;-)
Filiz . 2024-08-04
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Delivery was between 6:40-7pm although I ordered at 5:39pm. 7:13pm and order still hasn’t arrived. Called restaurant 3 times before I got through to be told all Just Eat orders are on the way but they couldn’t say how long it would be although on the app it said enjoy your food. Tried contacting Just Eat also as bad as the restaurant. Very bad customer service from both. Will not be ordering from either Dees bakery or Just Eat. Doesn’t even let you cancel the order which is ridiculous.
Hulya . 2024-08-04
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hey my food was never arrived? ???
Kim . 2024-07-07
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We did not recieve our food - i called the restaurant, a man picked up the phone firstly said they would be max 20mins (after waiting an hour) 20mins go by and they are now ignoring our phone calls. Says they have delivered our food but have not! Scamming people - do not buy food from here!!
Kriste . 2024-07-07
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Food hasn’t turned up called the shop multiple times to be told 10 minutes it’s been 2 hours!!!
Millie . 2024-07-07
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Placed an order at 18:33 order didn’t arrive until 20:54 and a huge part of my order was missing. Tried calling the restaurant yet as they closed at 21:00 the phones were already on divert. The delivery driver gave the excuse of there being a new staff member for the missing items but that’s a poor excuse for BAD service!
Ms . 2024-07-07
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There were too many bones in the meat. it was more bones than meat in both meals. Too much white rice with gravy, had to throw this away. coleslaw was every sweet and thrown away
Nehemiah . 2024-06-29
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Food is always amazing and the restaurant delivery guy is always so friendly. :)
Naomie . 2024-06-27
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I'm not happy. I ordered rice and peas but got plain rice instead. The fried dumpling is very nice but £1.20 for 1 is a bit too much. I remember not so long ago fried dumplings cost 50p or so. Generally the food is nice
helen . 2024-06-13
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Food took 2hr 45mins to arrive
luke . 2024-06-08
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container full off mush not nice
Anita . 2024-06-07
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This place has gone down hill. What a shame
Richard . 2024-06-06
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I ordered a cake with the meal. there was a discount on the bill with the cake still on there. when the order came there was no cake. There was nothing on the order that stated that the cake was unavailable and the discount was due to this. Meal was lovely.
helen . 2024-05-23
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Amazing food great portions friendly staff 10/10
matthew . 2024-05-05
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Dees has the best food honestly the food has never let me down till now its consistency of great food is 10/10 and the fact they have a bakery is a added bonus direct from the source I can't stress try the best in London.
Jason . 2024-04-28
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I tried to call the resturant but no answered the phone they said that they have been really busy. Then they told me that they have ran out of most of my order and said i can have an alturnative dish which was curry chicken and they didnt have rice and peas just white rice then the lady did mention she had jellof rice so i took that instead. now i have wait more time because the driver is out on more deliverys so she could not give me a time on when my food will come.
Choel . 2024-03-23
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Late, not good quality food, put it in the bin after 3 bites.
George . 2024-02-18
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I can't express how amazing the Stew Chicken was. It hard to get real tasty carribean food in Enfield but this is by far the best restaurant! I felt like I was back in JA! Highly recommend to anyone.
Charlotte . 2024-02-18
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Delivery time was a bit long. The food is nice. Dumplings a little too sweet.
helen . 2024-02-08
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I was looking forward to having this at the correct time. But having it that, I didn't really enjoy it as much.
Mr . 2024-01-27
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I had a discount of £7 towards this order and they still took the full amount from my account
shantell . 2024-01-16
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I ordered lamb soup I receive chicken soup. And my food was too spicy bare in mind I ordered fried chicken and rice and peas but too spicy for me. Delivery time was also long
Stacey . 2024-01-15
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Bit hotter than I expected but not too hot to spoil my enjoyment. Had the curry goat because there was no ackee. Other places tend to stretch the ackee with red and green peppers and charge you twice the value of one tin.
Heather . 2024-01-13
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never got my order not happy waited over 2 hours to get nothink
Becky . 2023-12-18
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I been reading the reviews for this and have to disagree with any saying the food was it was banging. I’m actually impressed. Who ever said they need more seasoning has no tastebuds cause any more would be over seasoned this place got it on point. Real soul food
Richard . 2023-12-09
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The soup was lovely and I will definitely be ordering again.
Celine . 2023-12-07
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Great sized portions of the cakes. Definitely get value for money
Ms . 2023-11-26
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They substituted what I ordered for something else and didn't ask me or give a heads up beforehand
Doniele . 2023-11-16
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I didn't receive my item then shop said its closed after waiting a hour
Shardae . 2023-11-12
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Haven't received food yet it's minutes over and I can't get through to there phone number but just eat is telling me it's delivered
will . 2023-11-12
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Fried chicken nice portion and so tasty patties nice aswell
Kay . 2023-10-28
MORE AT Just Eat
Awful customer service, Food delivery is late and when i called they want to tell me that some of the items i ordered are sold out! I ordered this 6 hours in advance! Absolute inconvenience, will not be using Just eat again.
Meera . 2023-08-26
MORE AT Just Eat
Food didn't even arrive so I can't complain about quality of food, you just left a hungry pregnant lady waiting for 2 hours! Man on the phone seemed disinterested in which address I was calling from as I rang an hour after ordering to check if delivery will be delayed, no apology. I ordered at 7pm and by 8.35pm you didn't even answer the phone after three attempts! Disgusting customer service, in a way I feel blessed I never ate your food or paid you to be honest. Your located in an area which should give you plenty of opportunity to have regular customers but your reviews prove your low standards. You should be super ashamed of your customer care and negligence
Yagnur . 2023-08-26
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Always excellent food generous portions. Service with a smile family run business.
Narendra . 2023-08-22
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The food was over an hour late, I ordered curry goat & rice and peas, all I got was bones & rice, no gravy I ordered 2 drinks, but received one Dismal place, stay far away from it
Dean . 2023-08-22
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I still wait for my deliver and not here Ans they ingore my call and I am deaf it's late
Sharon . 2023-08-13
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Food always excellent. Delivery by the owner who is always happy to serve.
Narendra . 2023-08-10
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Oxtail was tough .. not cooked enough.. ordered a large portion of curry goat and got small.. we’re not happy today with our food
Nettie . 2023-07-29
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Very quick delivery and personalised service. Called to say one item was out and offered the option of a substitute or refund. Completely hassle free.
Diana . 2023-06-11
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The WORST Caribbean food I’ve tasted in my life. I don’t know who cooked it but they need to start putting some seasoning in their food and they to stop selling food that was cooked the day before.
Chantal . 2023-05-18
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As always excellent food and on time.
Narendra . 2023-05-14
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Food didn’t arrive and no one picked up the phone when I called 5 times. DO NOT BOTHER ordering with them.
Shyamini . 2023-05-08
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Waited over an hour and Didn’t receive my food
Darren . 2023-05-07
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Delivery charge is low and they deliver in person. I love that but it takes longer sometimes. Food is delicious.
Narendra . 2023-05-02
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Food was very dry. Curry goat consisted mainly bone and dry. Stew chicken was dry and no gravey. Fried chicken looked like it had been sitting there all day. Fried dumplings were to dry to eat and planten looked like rubber and tasted like it. Worst food. Never buy again.
Julie . 2023-04-28
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very tasty curry goat. minimal grisle and fat which i like. Large was a good portion. Fried dumpling a little small. Thoroughly enjoyed the food.
helen . 2023-04-27
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Never ever in your life order from these people. I made my order at 17.57pm and the delivery time was for 7.05-7.25pm . My order arrived at 7.50pm I ordered 3 patties and 2 dumplings and a guiness punch and a sponge cake. They took my money and sent me only 1 Pattie and 2 festivals what I never ordered and a gusiness punch that was half empty because it through away over everything and was not edible. I feel so violated. I contacted the shop they are not answering there phone .
Lei . 2023-04-21
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Haven't even received my food they confirmed it was delivered what the f*** are you playing at
Aaliyah . 2023-04-09
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Not enough meat or sauce given, rice is sooo dry, patty does not have beef in it, i honestly don’t know what it is?? Cake is dryyyy and way too sweet. Yeah just not the best Caribbean food at all, never again
Itua . 2023-04-09
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Disgusting customer service order didn’t arrive kept hanging up the phone
Sarah . 2023-04-06
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Haven’t had Dees in a while and was worth the wait ,genuinely enjoyed the food !! Was Tasty with just that kick of spice . Blessings uncle
Ashanti . 2023-04-03
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Cakes where stale very old. Cheesy beef patties didn’t have actual beef in them
Naomi . 2023-03-29
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Not happy, as my order was missing a whole meal. Ordered 3 meals and only 2 got delivered, waiting to see if just eat return my money.
angela . 2023-03-28
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Enjoyed the food. The portion was generous. Would definitely order again.
helen . 2023-03-22
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Cold food wrong order. Asked for 1 white got rice n peas instead. Very disappointed
Suzanne . 2023-02-10
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Order was accepted. When checking the status of order it says delivered I tried contacting the restaurant they are closed. They could have called or informed if the order was cancelled. Instead it has been marked as delivered. Not happy.
Vyas . 2023-02-05
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I ordered curry goat with rice and peas and 8 vegetable patties. The patties were delivered all stone cold and the curry goat with rice and peas should have been called rice and peas with a little bit of curry bone, no flesh in sight
Cordelia . 2023-02-05
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Disappointed. Order was late called the store to have the phone put down on me. So had to ring again. She said my order was sent out, didn't ask for a order number or anything. I could of been anyone with any order. Upon receiving my order a guinness punch was missing. Which I let the guy know who delivered to me. Also clocked that I was given a veg patty which I didn't order. Fair play the guy dropped me back round a punch
Jamie . 2023-01-28
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Order at 5pm food came after 7pm
Tameeka . 2023-01-07
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I ordered a pepper soup and received a chicken soup. I am vegetarian. The ackee and saltfish also left a lot to be desired.
Chukwumaka . 2022-12-28
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All good. Food was lovely. I will be ordering again
Magda . 2022-12-27
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I called the restaurant at to confirm my order at 17:31 the just eat app stated Estimated delivery 18:25-18:45. The food I ordered finally arrived at 20:20hrs. So therefore I told the driver it was no longer needed. No call to say why they took so long to deliver. I will no longer be ordering food from Dee’s neither will I recommend them to anyone.
Maria . 2022-12-18
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I ordered almost 3 hours ago and the food hasn’t arrived. JustEat have removed the customer service option so I have not been refunded. Disgusting customer service I will be reporting all
Elisha . 2022-12-18
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My order never even arrived and no one bothered to answer the phone
Jazmine . 2022-12-18
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Took the payment and never delivered the food. The contact for them is just a busy dial tone. Ridiculous.
Laura . 2022-12-18
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Food was cold and didn’t get what I ordered
Sophia . 2022-12-05
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I ordered a chicken soup and I didn’t get get any chicken. I got one bite of chicken and that was it. All packed with potato and just dumpling.
Jerriel . 2022-11-27
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Delivery is just too long, and updates are limited….waiting game
Preeti . 2022-11-14
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The order was early which was good but I was really disappointed with the food. The meal was filled with lots of little bones and the food didn't taste great. It smelled like it was about to go bad and food wasn't good quality so we couldn't really eat it.
Jalissa . 2022-11-05
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Normally really nice my chicken was burnt today and i was sent x2 festival instead of x2 dumpling
Sandra . 2022-10-31
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The food arrived late. When the driver arrived , he expected me to walk over to the car park for him which I thought was a bit rude. The food was cold and the festival was oily and mushy. An improvement on the quality of service and mannerism would improve things further.
Clenses . 2022-10-30
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I came into the shop tonight get some food for the first time and the food was absolutely excellent I bought macaroni cheese and it tasted lovely I spent £25 in the shop and I’m very happy with the purchase me and my wife would definitely come back to the shop again The gentleman behind the counter was very polite and very friendly to all the food look fresh and it tastes excellent to I would highly recommend anybody is looking for Caribbean food to use this shop and the shop was very clean and tidy to and all the staff are very friendly very easy to park outside in the layby so if anyone is looking for some lovely Caribbean food I highly recommend that you buy from the shop as it taste absolutely beautiful thank you once again for a great service I’ll be back soon Kevin
Kevin K . 2022-10-30
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I don’t usually write reviews but I was so disappointed with the food that I had to write something - no oxtail or hard food supplemented with stale fish and over stewed onions NOT a what I ordered festivals seemed like they were reheated as very tough. So so disappointed as I like to help local businesses , but will order from the original Yum yums ! On a positive note the coleslaw was good. The rest of the food is in the bin😫😩
Heather . 2022-10-29
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Really nice professional and polite. One or two wrong items, they dropped off and comoensated the mistakes. So thankful. We'll order again for sure
Tracey . 2022-10-27
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I never got what I asked for but lovely
Shadina . 2022-10-26
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Ordered the food at 18.28, it arrived at 21.25 and the coleslaw was missing from the order.
Vikki . 2022-10-23
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I had to wait 2.5 hrs for my order Part of my order was missing The curry goat was tasteless I won’t be ordering again
carlton . 2022-10-23
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Very bad experience meal order 17;38pm delivered at 19:48pm. Both meals was cold and one meal was wrong. We had to re-heat both meals and then it did not taste nice. I will never order takeaway again.
TIM . 2022-10-19
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I kept ringing one minutes it’s on the way then an hour later I ring back I’m waiting for the driver. And to top it all half my order was miss they ran out well refund my money then. Never again food was average.
nuvit . 2022-10-05
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Food was cold and took forever
Tristan . 2022-10-02
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