Dark Sugars in Tower Hamlets

hmm... it didn't taste as nice as i was hoping to be honest. kind of like appearance over taste feeling. i would choose knoops over this if i am given a choice.

Really delicious and morerish hot chocolate. We ordered the classic hot chocolate. It didn’t have as much chocolate shavings on the drink as what I’ve seen online/YouTube, but what we had was more than enough. It’s a beautiful shop with an comforting aroma of chocolate/cacao as soon as you walk in. Authentic and original lay out really comforting. Staff did their best to manage crowd and ques. Was hoping to meet owners to thank them personally for a delicious treat. Only compliant that on our visit we had a customer in front who was just coughing over everything all the self service chocolates he was just continuously coughing open mouthed so close to chocolates, like respect the business and others?! If you have a severe cough and in a small busy space leave the shop or wear a bloomin mask! This put us off from buying any extra treats. As expected it’s very busy at peak times so if you want to really enjoy the atmosphere and appreciate the shop go at a less busy time.

Best hot chocolates. I’m a hot chocolate lover & i’ve been working my way through all the hot chocolates on their menu. I always come grab one if i’m feeling down or it’s just really cold - always nice service. I go to the one in Greenwich

I recently made an order to buy some chocolates for a present and the order delivery did not happen on time which I really needed. I contacted Dark Sugars and spoke with Nelly. She was absolutely amazing and empathetic to the issue. Within 3 hours Nelly resolved my problem and I recieved the chocolates I needed on time. She stayed in contact with me until the problem was concluded. I have also visited the shop several times in Greenwich and the products are amazing, let alone the ambiance of the shop!! Highly recommended.

Dark Sugars was posted on social media as one of the best places to get hot chocolate in the UK so based on that we decided to check it out. The place is relatively small but the staff tries to go through the customers efficiently and effectively. There are many options and I got the basic hot chocolate with dairy-free milk. the hot chocolate was a good portion size but the taste was underwhelming. i had high expectations given the rush and the ratings it had received but it was an average hot chocolate. if you are in the area stop by but i would not go out of my way