Based on 296 opinions finded in 1 websites
Based on 296 opinions finded in 1 websites
Nº 56 in 393 in Scottish Borders
Opinions
This hotel stay has been exceptional. There is an ambiance of tranquility which would be worth millions if it could be bottled. The staff were superb and the food was to die for, all of which added to creating that “wow” feeling. I would definitely recommend the tasting menu.
Warren Cobb . 2025-02-09
MORE AT Google
What a beautiful setting with a wonderful experience. From the moment we entered, we felt welcomed. Leigh was so helpful with gathering information regarding the Park and Ride facilities. Liam was an excellent server and so attentive. Mr. Cross, the owner, was so kind to greet us and welcome us during the evening meal. It was a wonderful start to our Scotland vacation.
Beverly R . 2024-12-10
MORE AT Google
Magnificent experience offered by our travel agency, we loved it. Everyone took great care of us, it was magical
Roxane Bettinelli . 2024-09-12
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Fantastic hotel, restaurant is fabulous.
Charlie Sim . 2024-04-12
MORE AT Google
Superb had the nine course tasting menu with wine best meal I have ever had! The service, room and scenery impeccable. We were treated like royalty cannot recommend enough.
dorothy upsall . 2024-04-10
MORE AT Google
We had a lovely stay of one night in March, before the daffodils were really out and after the snowdrops had bloomed in the estate. We could still see them on the beautiful woodland nature walk around the estate though. I would love to go back when the daffs are out! The building itself is beautiful and decorated in traditional Scottish style, complete with a bespoke tartan carpet in some hallways, inspired by the family tartans. I loved all the historic information about the house and the local artwork, which is for sale. The service was excellent and the food well deserving of the AA rosettes. The trout starter was exquisite, the beef really excellent and the chocolate desert with creme fraiche ice cream a real treat. The two-course traditional scottish breakfast was very good too, with options to suit all tastes and appetites. Staff were very helpful and the receptionist friendly and efficient. We had a room on the top floor, in the attic basically, with some sloping ceilings. The room was fairly small but plenty big enough for both of us. The double bed was two singles made up together, which is great. The mattress was quite soft for me but fine. The room had a great welcome tray with not just tea and coffee but also shortbread and whisky. Best welcome tray ever! As a hotelier myself, I am always looking out for these little details that really make a stay special. The bathroom was very large with a tub and a shower that worked fine though with plenty of hot water, though it was a little difficult to get the right temperature at first. Like I say, we will look out for more offers and come back again for dinner, bed and breakfast.
Louise Norton . 2024-03-13
MORE AT Google
We invited 25 guests to afternoon tea in the Conservatory to celebrate a milestone birthday. The staff were wonderful, the event ran very smoothly, the food was delicious and the birthday girl was delighted with the event. They warned us in advance that sometimes the Conservatory can be a bit chilly, but we all thought it was a perfect temperature - the log fire burning in the adjoining bar and the heaters in the room made it very comfortable.
Livia Marchant . 2024-03-04
MORE AT Google
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485 Opinions
We booked a birthday spa treat, having previously eaten at the hotel. Surroundings are beautiful , but using the outdoor pool felt like an endurance test and could not have been described even as warm. Similarly, the relaxation area was chilly and sitting around in cold, wet costumes, having been provided with only one towel and one (inevitably sopping and cold) robe was somewhat miserable, especially as that also had to suffice after a final shower. The very small hot tub was full throughout our stay; clearly it's not big enough. Changing facilities were cramped, and my friend changed in the shower cubicle for privacy. Lockers are very narrow and full after a winter coat has gone in. If I'd known toiletries were minimal, I'd have brought some. The day wasn't a disaster, but it was disappointing and I've had much better experiences at less costly spas, both at home and abroad.
606 Opinions
We are absolutely heart broken as we just wanted to check on Audrey but it was very very sad to know that she had to quit coz of us today we specially went in for a collection just to see her again and apologise and ask about her and sadly heard that she left Shocking its all our fault as we said to her it's freezing cold in hear and if we could get our meal quicker but she was shouted by the boss in the kitchen as we could hear in the front I was almost in tears and when she left the other couple at the table also agreed that it's always cold in there i would never come back at this disgusting restaurant where they have no value for human being. I would not recommend this place to anyone who will really understand my heart feeling words feel sorry for Audrey... will miss you Audrey