Based on 125 opinions finded in 1 websites
Based on 125 opinions finded in 1 websites
Opinions
Coeliac friendly spot, I was delighted to find a gf crepe option here with a selection of savoury & sweet toppings. They’ve a separate pan for the gf ones and the staff were very helpful.
Yantan . 2024-08-25
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My mum and I popped in for lunch when we saw the gluten free options. They use gluten free flour and a specific gluten free pan plus utensils to minimise cross contamination which is great. The staff were friendly and helpful. We both had the goats cheese savoury pancake which was amazing. I’m sure we will be back next time we’re in St Albans!
Rebecca Thorpe . 2024-08-19
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A great place to pop in for a coffee with an upstairs room which could be used for parties etc The service us also fast and friendly
Independent disabled traveler & reviewer . 2024-06-18
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Lovely place and staff ,Great coffee and food We just try it by chance as we are looking to have some hot drinks and we are glad we did .
jay b . 2024-04-20
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Extra special place just off the High Street and fervently staff willing to engage in simple conversations Was served by a Polish lady who noticed my disability and offered to vet my crepe int bite size pieces this yhe first time I was ever offered this service zclean restaurant and very busy while here proving its popularity in St Albans Prices moderate
Independent disabled traveler & reviewer . 2024-01-30
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I asked for a waffle to be made for a colleagues bday, I explainehiwni wanted it stacked like a cake and they done the rest. I was left amazed and left speechless. It looked amazing and tasted fantastic. A big thank you to Aga for making this for me.
chris b . 2023-09-21
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So we always come here most weekends and theres a lovely lady our favourite in all shops yet! However on sunday we was faced with a very rude women believe her name was agger? I ordered double chocolate for my waffle and when i advised this looks normal, not double, as ive had double everytime which dont look like this, she was so rude and wanted to argue??? no help whatsoever?? im sure she didnt even want to be there!! she then walked off mumbling under her breath “seriously” then dumping more chocolate on my table after talking to her colleague about it! Personally dont think this is acceptable which ruined my sunday!
chloe r . 2023-09-04
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A very disappointing experience! We used to really enjoy it but now a lot is missing from the menu and it’s more of a crap affair unfortunately. There was a big mess with the electronic order and bad attitude and misunderstanding from the young staff. The manager tried her best to fix it but it was a bit too late. There used to be more vegan options, but it seems the menu is shrinking each visit. Will not come here for a while now…and it’s a shame as it used to be a favourite
Shlomit E . 2023-07-15
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Lovely food. Had bacon and egg crepe with mint tea. The tea was made from fresh mint leaves very refreshing. If ordering was qr code at table make sure to enter code to save 10%.
Corrin R . 2023-06-25
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Honestly the best place ever … returned home from my travels and this was the first place we went! Amazing service and literally the best tasting crepppes ever😍 The manager is so sweet and accommodating, i never go anywhere else for waffles and crepes! The vegan ones are insane, highly recommend!
Lucy R . 2023-05-13
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Oh my goodness this was a real treat! I ordered a veggie crepe with chocolate, strawberries and vegan ice cream and it was completely gorgeous. It's so difficult to get nice things to eat, especially desserts, when you have a restrictive diet, but there was no problem here. My husband doesn't have such problems and ordered a salted caramel latte and a croissant, but was very jealous of my crepe and wished he'd had that too! I also had a cup of tea with oat milk. The young lady in charge really knew what she was doing and the pace of service etc was excellent. My husband had ordered online to get the discount and we ate inside which was pleasant, even though it was very busy (on Easter Sunday afternoon). We will undoubtedly return!
BubblyJubbly . 2023-04-09
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Hostle, militant, attitude aplenty! If you’re looking for some great sweet treats with super customer service…1 out of 2 ain’t bad! Luckily Wenzels is down the road. No eye contact, little communication, and after a couple of requests of ‘can I pls order’, I was made to feel I had inconvenienced the managers. After I complained of the attitude of one, the other one (blonde) decided to tell me to ‘calm down’. Great treats. Awful customer facing service. Won’t be going back. Shame.
Daniella J . 2023-04-02
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Wonderful service, very friendly and helpful staff. Myself and my daughter were the first customers in the morning of 28 January. We were greeted with all smiles and one of the ladies (with dark hair and brown eyes and a cap over her head) came over to assist us ordering via app. Tasty food which arrived really fast, coffee was the best I had in a long while and at very affordable prices..
melj925 . 2023-01-31
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Met a friend here for crepes.. never been here before.. was a lovely surprise..... ordered hunters chicken first.. then oreo cookie one.. highly recommended... staff lovely. Place clean..
Krazy_Kayaker . 2023-01-27
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On our visit the staff were friendly. The restaurant was clean the food was hot. I was sceptical but pleasantly surprised both crepes were a taste delight packed with filling with fresh vegetables and cheeses.
sayliffe . 2023-01-20
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Thank you so much team Crepe Affaire - you really looked after our group this morning. Crepes were delicious and the staff were brilliant and helpful. Thank you!!! We’ll be back!
Trapped_in_the_City2 . 2022-12-23
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One of the best crepes I have tried so far! The staff have been fantastic and very attentive! Great place! Not only for the delicious food, but great customer service too from the beginning to the end.
adrianalU1235BM . 2022-11-30
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Poor experience with the staff on multiple occasions. Both times we visited we were made to wait at the counter for several minutes for no other reason than the staff just chatting to each other and looking at their mobile phones. On the second visit we watched the person making crepes split the crepe then just shovel it onto a plate for a customer with his hands and the crepe just looked a mess.
GazzaTravelling . 2022-11-13
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I would give them more stars if I could the staff in their were so welcoming and and accommodating. To find out they cater for gluten free people made my day plus they have so many options you might have to have two. I was kicking myself about all the times I’ve walk pass gazing in with wishful eyes assuming they don’t do gluten free. I now have to visit this place often.
SimplyDeeDee . 2022-10-30
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I enjoyed the food. I ordered ham crepe and my sister had had chocolate and banana. The crepe was so well prepared and fluffy. One of the best I had in a while
maevag748 . 2022-10-21
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Went with my daughter and grandaughter friendly welcoming staff food lovely they have a play area upstairs
marguerite410 . 2022-10-11
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Attentive service. I had a tea and a banana split waffle. My server Noellia made sure I had everything I needed and was friendly and warm.
182RoseMc . 2022-10-07
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I had a cheese and ham crepe, my husband chocolate and banana. The pancakes were undercooked, resulting in congealed batter. While the chocolate crepe was just acceptable, the cheese and ham one was really awful. Just one lump of uncooked batter, some cheese and really...
jennieb270 . 2022-10-02
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Second visit - staff efficient and friendly. Five of us all enjoyed various sweet/savoury crepes. Tried a fresh lemonade - unfortunately the fresh mint - which was a nice touch -overwhelmed it a little taste -wise, but this did not detract from the overall visit....
janesE9657WI . 2022-09-26
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It is wonderful to see vegan options for both savoury and sweet crepes. I had a vegan crepe with chocolate , fresh strawberries and cream. All vegan ! It was delicious Coffee is also good. On a sunny day you can sit outside and enjoy...
sellocello . 2022-07-31
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Nice food, although portions were a little small. Could have been a third bigger for the price. Coffee was a bit strange. Almost like instant type
PM201787 . 2022-07-10
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Where to begin. No lie, the affair was very much real. Shoutout to Esmé for the superb service thanks!
4Gamerz . 2022-07-04
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Antiques market day on Sunday, lack of staff. Only, 3 Watched lots if other customers going up ti counter enquiring about their order. Lots of returns. Watched my coffee sit for 5+minutes on counter before being brought to me My all day breakfast crepe was...
Wayne C . 2022-06-26
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After a wonderful "St Alban's Day" service in the Cathedral, and a stroll around the lively Saturday market, my wife and I thought we would treat ourselves to savoury crepes at Crepeaffaire in the Market Place. Well, never again! My wife's ham, cheese and egg...
573rogerf . 2022-06-25
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Me and my son visited on 6 th June 2022, as soon as we entered we were welcomed by Aga the manager and Callum, and Taylor with smiles. They then asked if there was any particular place we would like to sit…After they took our...
Bee_2022 . 2022-06-13
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I ordered a waffle and the attendant just told me the waffle machine was broken and she didn’t know when it would be fixed. I wonder why places go bust! If I was a owner of this place I would make sure the machine was...
leilabarci22 . 2022-04-21
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Went into this restaurant today with my two young boys for a crepe. Was told that there were no tables for at least 30-45 minutes. We said ok and went away for 45 minutes and returned to find that the was a table downstairs but...
L4367VFchrish . 2022-02-26
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Shockingly bad. Ordered a take away crepe and coffee - took 45 minutes to make and then they got my order completely wrong. Completely incompetent staff
Z7650VAcharlottem . 2022-01-22
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Like something out of faulty towers only without the comedy aspect! Waitress had a t shirt on that said ‘hello I’m forgetful’ and we soon realised why. Order was £17! For two crepes a smoothie and a coffee! Waited over 20 mins for the first...
niah2014 . 2022-01-15
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I went into CrepeAffaire with my husband looking forward to a delicious treat but we came out after 10 minutes really annoyed about the dreadful customer service. We wanted to order a crepe and drinks but we're told the only way to order was to...
Aquabev . 2022-01-15
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Good location with tables outside but let down by complete lack of any service. 2 Girls both not interested in customers, rude and unbelievably slow with no apology. There is no excuse for poor surly service.
JoBeaney . 2022-01-02
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It’s never the quickest in here…. but a 40 minute wait for 2 crepes in a restaurant with only a handful of tables occupied is pushing it. 4 members of staff but only one seemed to be ‘crepe-ing’, the others were on their phones or...
Flossie2012 . 2022-01-01
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Avoid this place at all costs. Wanted to start 2022 with a crepe. Should of stayed at home. £20 for 2 crepes and 2 smoothies. One crepe was wrong - instead of being accommodating to correct their mistake. The manager started to argue with us,...
hannahbC3063XV . 2022-01-01
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We had actually planned to have lunch elsewhere but being market day in St Albans it was very busy and we could not find an empty table where we had wanted to go. I have to say we are glad now as we had a...
janesE9657WI . 2021-11-27
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Staff was really nice to us and the food was amazing! The place looks amazing and it is very cosy! Can’t wait to come back!!!
997lazarg . 2021-11-26
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My first time in St Albans and also at Crepe Affair and I can say that I love it.The food was delicious (especially the Ferrero Roche ),the staff was friendly and also very polite with us.Definitely I will come back bringing more friends to enjoy...
dragosd249 . 2021-11-26
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I frequented Crepe Affair (the store located in St Albans) and had a wonderfully pleasant experience. My family and I were delighted not only at the food (which was phenomenal) but also at the service. The server Micaela was prompt, efficient and friendly. Overall the...
Rurib B . 2021-10-04
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Great selection of choice, crêpes well filled and incredibly delicious. Would definitely recommend! !
897annagracew . 2021-10-03
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37 minutes for three crepes! Order then wrong. I understand if busy but it wasn’t. Staff don’t appear interested. Should have supported the local guys in the market!
Steve081964 . 2021-09-01
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Probably one of the worst Resturant experiences I’ve ever had . It’ took half hr to get my crepe and when it finally turned up it was cold. The staff didn’t seem to have a clue what was going on.
Paulfreegard . 2021-08-30
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Food is great and is presented really well. However, the serving staff have no real concept that they are in the service industry. It’s not that they’re rude when they talk to you, they just don’t talk to you and make the experience unpleasant. We’ll...
simon35a . 2021-08-15
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Great place for a family treat. Safety restrictions still in ace including ordering from the table. Both sweet and savory crêpes were delicious. Even were treated to free tap water on a hot day.
Gav_jo . 2021-07-19
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Terrible service - it is like the staff don’t understand where their wages come from. No desire whatsoever to take your money and be polite and helpful
mrsstamp . 2021-03-07
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The only thing worse than their incredibly rude staff member was the quality of the drinks we ordered. This place deserves to fall into obscurity quickly and I will never return. There is a severe need to improve customer service here as noted by others....
Aroadwelltravelled1 . 2021-02-14
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For some people getting a coffee or something is the only daily interaction they are having during these days. It makes a big difference when the staff are friendly and affable and the staff here are. The coffee is great, they have all the milk...
annahenna . 2021-02-04
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Very fast service and really lovely staff. Michaela served us and she was fantastic :) The crepes and waffles are amazing!
V916RNlucya . 2021-01-14
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I came here and was served by a very rude foreign lady. She was so rude blunt and not very helpful when placing my order. I dont get how hard it is to order some food.
martysU5654UV . 2020-11-26
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Me and my boyfriend visited and had the smoked salmon and cheese crepe and the bacon and maple crepe and they were both delicious. We also ordered something that wasn't available so we were offered a waffle with nutella and they let us off with...
651Eot . 2020-11-04
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Crepes were cold and rubbery and the service was extremely poor. Heard the whole team laughing and joking, but not serving any customers. The toilets were also very dirty along with flies.
Amy W . 2020-11-01
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Kids love it, crepes are always good & staff are friendly. It can be quite busy but once the food is ordered it seems to come quickly
bamanna24 . 2020-11-01
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We visited at lunch time on a Saturday and ordered the eggs royale crepe. The crepe arrived fresh and warm and had a generous amount of smoked salmon, the crepe was good value for the portion.
joolspape . 2020-10-31
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A lovely spot to catch up with friends and have a delicious crepe and hot drink! The staff were very friendly and helpful too. Would recommend this place!
jeanettea995 . 2020-10-29
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I visted 2 days ago with my husband and a friend as we were looking for a little treat. We had to wait for a free table which was fine and loved they were approaching social distancing correctly. When a table became available we sat...
brysam . 2020-10-26
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Popped into this place for a crepe. The location is excellent - right in the centre of town. High chairs are available for young children and there is enough space for a pram. Despite the Covid measures, the staff were very friendly. I’ll definitely be...
DanielWoolf . 2020-10-24
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I have been to many places for quick and easy lite bites, but this one was not a good visit. The doors on arrival were sticky not sure when they were last cleaned. The hand sanitizer was only letting a little bit out at a...
9mileuk . 2020-10-22
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Really enjoyed my crepe, lovely vegan option, tasty and something a bit different. Lovely staff, great coffee and the sweet crepes....😊
SarahB266 . 2020-10-19
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Really lovely lunchtime crepe! Popped in on a whim and thoroughly enjoyed! Good range of vegan options too! Will be back
KatieEedwards11 . 2020-10-19
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Visited for a single takeaway dish today. Lucky to actually receive it before the next day. Wasnt advised it would take 20 minutes to receive it. When chasing up for my order, was mislead on it being “next”, it wasnt. And guy delivering orders to...
B4962ERandys . 2020-10-17
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Dropped in for a snack while out shopping in St Albans. I had a bacon crepe with a coffee. It was excellent given the price of £2.
Bobbyfarrell . 2020-10-15
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My husband and I popped in and ordered two crepes, one vegan brownie and ice cream crepe, and one banana split crepe. We also tried to take advantage of a BrewDog offer of two free beers, which is on their app. Firstly, there was no...
Amies9 . 2020-10-11
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The manageress this is so rude and the staff are totally incompetent. I have never witnessed such poor service and food being given as though a baby had chewed on it. Tables and chairs stacked against the wall, no music and fruit flies...lovely!!!
harrysP7513DL . 2020-10-10
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Had the most amazing pancake here with some friends. Service here is always good. Hannah who took out order was professional but also very funny and personable. The guy on the crepes was dancing and singing and it seemed like a really nice chilled vibe...
D8482SKandrewh . 2020-09-20
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Went there to eat the gluten free galette. each one of us ordered different type and i also took a soft drink. The food came and luckily we realised they mixed up between the ordered . they put pesto on the galette that was not...
Passenger1333 . 2020-09-17
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Visited for the first and last time. Order placed for 2 crepes and 2 coffees. My crepe arrived. My husbands arrived a good 15-20 minutes later despite both being ordered at the same time. Excuse technical issues. Tables were not sanitised and cleaned between each...
MandyC758 . 2020-09-12
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The meal was great and it had a very lively atmosphere. The food offering was slightly overwhelming, but i would of liked to off seen more icecreams and cakes for dessert
I3569XDjerryl . 2020-09-10
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I heard the owner of the shop had changed so decided to give it another try as the reviews from the mums were alot better. I was surprised that the whole team had changed and the place was lot more organised and clean. The girls...
L2452VSpaulinaj . 2020-09-10
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All the staff we very welcoming, the food was served promptly and was delicious. My friends and I had a brilliant time and we will definitely be back again.
Charlotte C . 2020-08-16
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She was very friendly and helpful towards us. Fantastic service and waitressing and made our experience very enjoyable. Thanks so much!
56scarlets . 2020-07-29
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Walking past this place seems nice but dont order a glass of water from them as i did earlier today and found the staff there so incredibly obnoxious.and they actually kept coming to my table demanding i order from them quickly or leave. I had...
551magdav . 2020-07-29
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We were served by Bex who was very helpful and so lovely to us. 10/10 waitressing and excellent service :) thank you!!
176keiras . 2020-07-29
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Friendly quick service served by a Persian lady and a Polish lady both with super friendly smiles had to wait in a socially distancing queue
wilhofSt_Al . 2020-07-01
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First time going here, and won’t be returning. For 2 crepes and one milkshake it was nearly £20 way more than we would want to spend but thought it must be good for that price! Once we got home with our order we discovered they...
steph k . 2020-06-27
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Viv was absolutely lovely! I had the tastiest savoury crepe i have ever had (salmon and cream cheese) and tried my friends ferrero rocher crepe which was gorgeous! Overall staff were very helpful and food was super tasty! So excited to return!
155jasminc . 2020-06-13
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Had a Ferrero Roche crepe and it was delicious - very rich and chocolatey without being sickly. The service was also amazing, considering the virus situation; very quick and friendly!
BethTurner98 . 2020-06-13
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All amazing! I had the all day breakfast crepe and Oreo milkshake. Staff are lovely too, I’ll be back!
londongirl765 . 2020-06-13
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Amazing Oreo milkshake and the coffee was lovely! Viv was great! Really reccomrnd the visit. Crepes were lovely too
poppysteb . 2020-06-11
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Guy making the crepes didn’t know what he was doing and the crepe mixture of both the normal and vegan ones tasted watery
miar126 . 2020-05-25
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I came into Crepe Affaire with my family last weekend. I have to say I was very impressed with the team, but especially Grace. My daughter has a nut allergy and she went really took the time to go through everything with me, and I...
GoElizabeth69 . 2020-02-28
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Great service regarding checking all ingredients were suitable for our multiple food allergies. The only place we can go to actually eat delicious pancakes!!! Thank you for existing!!
debbiedB2521LW . 2020-02-27
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Toasted supermarket waffle and a mediocre crepe for £15. Not very impressive. Long wait and no table service either.
jcross91 . 2020-02-23
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I found this place a delight, and have been back since with my step-daughter, who also loved it - they do a great kids meal deal! The staff are friendly, especially the manager, Daniel, who was also extremely helpful - exchanging my wrongly ordered chocolatte,...
G7853SRemilyd . 2020-01-17
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This was the first time we visited yesterday and we won’t be going back there again. We noticed an atmosphere when we walked in and thought it would improve after our order was taken, it didn’t and only got worse. You could cut the atmosphere...
Glitterfaries . 2020-01-14
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I normally avoid writing negative reviews but have to make an exception in this case. My wife came here looking for a quick bite to eat on a Saturday evening around 6.00pm. I waited to order for three or four minutes while the cashier talked...
brokenspokes2010 . 2020-01-11
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Lovely savoury and sweet crepes, however the place felt like a children’s nursery, I visited with my family, had food upstairs and the entrance was blocked by a chair, put there by a parent, to stop their kids from running away. Just appalling, the kids...
Jameshhhh017 . 2020-01-02
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Food slow, wrongly prepared, hairy and expensive. Would have scored 0 if possible. Good concept but appalling execution. Could improve with time
christopherhK9928HJ . 2019-12-31
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It’s overpriced and disorganised not helped by a couple of families taking up most of the seating space whilst their feral children rampaged around upstairs unsupervised meaning no other diners wanted to sit up there.. not at all relaxing as ended up sitting separately from...
joannad3 . 2019-12-30
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Crepe was a bit stodgy and undercooked. Also not sure why I had to come and collect me order (when I was on my own looking after a 1 year old in a buggy) yet other customers had their orders brought to the table? Bit...
n5fan . 2019-11-25
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I wish I read these reviews before our visit to this restaurant on Saturday! We visit St Albans about once a month and tend to have lunch at Pret. For some reason we thought we’d have a change and try this restaurant. It looked okay...
F5661UPpaulj . 2019-11-25
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It is rather chaotic, the crepes are totally different to the real thing on France or Holland, didn’t see any eggs or tomatoes for the fillings, quite honestly it is probably suited to youngsters who like things such as flavoured coffee & Nutella. Not for...
peterandjenny282 . 2019-11-23
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Went here with my husband for a bite to eat not long after the place opened. We ordered food and drink, the food was well overpriced for the portion size. We'd eaten our food and were still waiting for the drinks. I had to ask...
Magenta_1984 . 2019-11-18
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Visited today as it is quite new in st albans. Will not be returning Staff okay and reasonably polite Watching one member of staff prepare food however was quite off putting... nothing serious health wise but was like watching a 6 year old prepare their...
gricklrgrass . 2019-11-10
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Popped in whilst in town as the place is still fairly new, was pleased to see lots of vegan options as I can't eat dairy. Although busy, we were advised on whether they would be a wait for food before we ordered. We got a...
Taisha P . 2019-11-08
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Caledl here on Monday afternoon for the first time. Place was only a third full. if that, so no pressures on the staff. We ordered two Sugar and Lemon Crepes plus drinks. We took the drinks on a tray and were given a bleeper to...
Peter W . 2019-11-05
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On my way to collect my car I stumbled upon this place, I was really excited as I love crepes and seeing the crepes freshing made in front of me, so I ordered one to takeout. I was horrified when they reheated a crepe and...
IL1keF00d . 2019-10-27
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I am a local person who lives in St Albans who was v excited about visiting since I love crepes. The café was vertically empty apart from a little boy waiting. I stood there alone at the counter & no one offered to serve me....
Jbentley123 . 2019-10-24
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2078 Opinions
My 19 yo son and his girlfriend booked Cote for their first year anniversary last night. Their meal was ok, although the macaron dessert was poor. It was so hard that they were unable to break into it and had to resort to picking it up by hand to try to bite into it. The inside was like hardened honeycomb. They did say the other dessert was fine, and hearing that it was their anniversary, the waiter gave them a glass of something fizzy on the house. Our big gripe is that, when they tried to pay the bill with cash, they were told cash was not accepted. My son was told to find a way of paying by card and had to leave the restaurant to ring me to ask for help. While he was out ringing me, the waiter asked my son's girlfriend how much they wanted to pay by cash. She said all of it and he walked away. When I arrived and spoke to the waiter, he said that he had been thinking that, if they had wanted to pay most by card and a small amount in cash, he would have accepted the cash from them and paid the cash element on his personal card. This was kind of him but probably against some rule or something, and he had not expressed this to them, nor had he offered them the option to split the bill between two cards if they could pay that way (which they could have). I queried the "no cash" policy and the waiter said it was company policy. I pointed out that it is not stated anywhere on their menu or inside or outside the restaurant that they do not accept cash. He agreed, and said that he thought it may be mentioned in the small print somewhere on their website. I have looked and can't find it, so if it is there, it's certainly not clear. While I was looking at the website, I also noticed that there are no prices listed on Cote's own website, although interestingly, prices appear on the menu link that can be accessed through Trip Advisor. Having recently eaten at Prime - just down the road - as a family, I would say the prices were comparable but the experience was far superior at Prime. Overall, the embarrassment that was caused spoiled what should have been a special evening for this young couple.