Crème in City of London, Westminster - Phone Number, Reservations, Reviews

The rating was more for the service than the cookies. Cookies are nice, but not worth the hype. The place is not suitable for indoor eating. But the service was terrible in that the guy serving us was rude and obnoxious. When asking for a fresh new batch he said there weren’t any, but when I increased my order of cookies he went and got fresh ones from the back. There are better places in London for cookies.

Got the chocolate chip cookie and it was good and definitely a good size but at £4.50 per cookie, I think it's definitely overpriced. The place itself is also quite small and the staff were not ultra friendly either and so there wasn't much of a vibe or buzz in the store.

Visited after seeing on Instagram. Quite lengthy queues but staff worked quickly. Limited choice of cookies and quite pricey but not a bad deal with 6 for £24. Would absolutely return- not really any seating area, more a takeaway.

We had two sensational cookies from Crème - miso with white chocolate and banana and dark chocolate. The texture and flavours were spot on.

I love places which have very simple menus and do the items well. Creme has 4-5 cookies and some drinks. That’s it! The cookies are served warm and are ooey-gooey with a slightly crispy outside. The banana dark chocolate was an interesting and delicious option and the milk chocolate a close second. The space is super small so be prepared to wait outside for a little since they post the max number of people on the door. Service was quick without any issues. There is no indoor seating but there is a Starbucks very close if you are looking for somewhere to sit and relax with your cookies!

great spot for warm cookies, selection is small, and apparently long queues, but I went on a weekday there was no wait. I had the banana dark chocolate, which was very decadent and rich, really went well with my flat white

So worth it. We were worried it was just a hype and the cookies would be too sweet - but they were really good. The white chocolate miso is amazing!! Can’t wait to go back again

Husband received a box of 6 cookies for employees appreciation day and after trying one each it’s safe to say we won’t finish the box. The cookies were extremely bland and “gooey” just means undercooked I’m afraid. Five minutes after I still feel uncooked oats in my mouth and it’s such an unpleasant feeling. The chocolate cookie tasted of flour and bitterness of cocoa and to be honest the chocolate chips did little to sweeten things up. Having looked at the website and seen the prices I’m so happy this isn’t something I paid for myself. Not worth it. The only reason it’s 2 and not 1 stars is because the presentations was very nice, the box it came in was very pretty and it was presented in a beautiful way, however the printed message glued on to a card could have been done better, that looked very hastily done and cheap, as if someone put their kid on the job, it wasn’t even cut straight.

Great service and fantastic cookies! I visited the store with a group of friends and the cookies were super gooey and warm! We will definitely visit again.

By far one of the best cookies I’ve ever had - no doubt best in London! So soft and goey, and it was perfectly warm!! The cherry on top was dipping the cooking into my oat flat white to give it that extra wintery punch. DEFINITELY coming back!! Thank you Creme!!!

Cookies were ok. Were a bit overdone and hard on the outside. Flavour was great, just need to work on perfecting the bake. Limited cookie flavours. Recommend adding a new flavour every few months as maybe a seasonal cookie.

These cookies are overpriced and underbaked. I got a milk chocolate one and the inside was practically raw. I don’t understand how this place is as popular as it is - though I note the mixed reviews on here. Give it a miss and head to Ben’s cookies instead.

Wow see what social media can do to encourage people to buy a poor product. 4 cookies bought by the family, the price is so so expensive, I expected something exceptional. the cookies are nothing special, they are soggy and wouldn’t pass a test on bake off that’s for sure, don’t be fooled to think that a description of moist and succulent really means undercooked dough.

The queue outside this small venue spoked for itself. The cookies here are not just cookies but a dream for cookie lovers. So soft and thick yet so tasty and juicy. Hurry up and grab one

Bought a vegan double chocolate. The shop was very instagrammable. Packaging was nicely designed. The cookie was very sweet - perfect to have it with a tea. Recommended if you’re strolling around the area.

I had the Miso & White Chocolate cookie for my morning snack. I enjoyed this BIG cookie. It was well baked with lots of chunks of chocolates. The place is cozy and nicely decorated. Staff were friendly and helpful. SEE photos

Delicious milk chocolate cookies!! Melted chocolate in the middle was soooo good! Sadly it is overpriced

I never really have “cheat meals” but I do occasionally love to give myself a snack once a week. Trip Advisor brought me here and I must say, this place definitely did live up to their hype. Amazing cookies, great for being a preworkout snack,...

Best cookies ever!! I had heard so much about them and they did not disappoint. The cookies come fresh, crispy on the outside and gooey on the inside. Couldn’t ask for more.

It was my birthday and after having lunch at Blacklock, Covent Garden we actually decided to skip their legendary White Chocolate cheesecake, took the 20min walk just to try the Miso & White Chocolate cookie at Creme!!It was worth it…what can I say! My only...

Very sweet and sickly. Fail to see what the hype is about. Staff were pleasant and friendly. More a take away place. Small branch and only maybe two seats. Can't remember which flavour I had but too sweet. Very heavy and sickly.

I ordered a box of cookies for my partners birthday on 7/4 and requested that these were delivered on 16/4. I received an email confirmation confirming this. On 16/4 no delivery so i contacted the store via email and also telephone and was advised I...

omg! OMG! Never have I tasted cookies like these. Perfection! PERIOD! If in the area, just go and even if you are not to stay make sure you take some with you home…

Really nice cookies. Still warm and chocolate was gooey. Expensive at £4 for one but it’s London so people will pay it. Shop very small so you may have to wait outside if busy.

1st visit here but heard good things. Went for 2x cookies the triple choc and miso white choc with a flat white. Great cookies, can tell there is quality ingredients used. Coffee was nice but pretty strong for a flat white, not necessarily a bad...

Well...I am a huge fan of cookies and this had been on my list for ages. Disappointing is what I can say. First of all its a joke charging £4 for a cookie that's average at best. I consider myself a foodie and would pay...

I love these cookies and i could wait to get some as soon as we arrived. Great tasting cute little store im sure i will go there again before i leave.

We ordered 2 white + miso, 3 milk choc and one banana and dark. Never been a fan of dark chocolate and although it was too rich and bitter for me to eat much of, it still tasted amazing and I was surprised I liked...

Absolutely loved the soft serve and miso white chocolate cookie. The whole experience was great and guy behind the counter super nice and friendly! Can't wait to come back to grab another cookie or two!

Top quality cookies in the heart of Soho. Lovely and crispy on the outside and soft baked in the middle. Peach and white chocolate was especially good!

The cookie was so undercooked Too big and too much for human to eat all in one sitting Hate to think of the calories in it! The mix just tasted unmixed in honesty. Probably my worst cookie I have ever tasted

We made sure we visited this place on recommendation and we weren’t disappointed. Fresh, soft in the centre and absolutely delicious. Don’t go expecting a biscuit ‘cookie’.

I’ve been following Crème on Instagram for what seems like a lifetime, and finally went yesterday to pick up a box of cookies, going 45 mins out of my way to do so. I was really disappointed! The presentation is wonderful, they looked just as...

Seriously the best cookie I’ve ever had! I don’t usually have a sweet tooth but this is simply magic!! Try their ice cream too!!

Best cookies in town !!! I LOVE the white miso, served hot 😍😍😍 I also recommand the ice cream which is just delicious. Thanks

Followed the shop on insta for a while and when in central London, decided to drive over and finally taste one of these gems. Never have I been so disappointed in something I'd been craving for months. I got a box of 6 cookies and...

I agree with some of the other reviews here. Unfortunately these cookies are more style than substance. The packaging is beautiful. The cookies are not anywhere near as good as I was hoping for. My double chocolate cookie was dry and bland. I was expecting...

The packaging was beautiful when my housemate presented me with these cookies. I didn't think they looked that impressive from glance - messy, dry, cheap chocolate chips - but she raved about them so I put one in the oven briefly to make the chocolate...

Only a couple people in the queue and service was quick - can't fault anything there. Got one double chocolate and one regular chocolate chip. These cookies are wayyyy too cakey to be good cookies. They also use European milk chocolate. Good chocolate chip cookies...

I have visited Creme a few times during my most recent visit, I initially bought one box of cookies, we tried them and decided to go into the store to buy more. As I entered the store with the creme bag, I had been accused...

Great service. Order on line ,straight forward no fuss, delivered on time, there was an error with my deliver but a quick message and it was dealt with very quickly and efficiently,. Very pleased with the quality of the cookies and the beautiful packaging. Will...

These cookies are delicious! Also the affogato coffee is really good. Definitely coming back! My favourite the white chocolate miso 🤤🤤

The cookies are just perfection, perfect cooking and texture. I have try the miso and double chocolate both so big and so tasty. thanks for the staff who are very professional. can't wait to come back for more!!!

First of all, absolute overpriced delivery (10£) continued with the fact that I was sending cookies to a friend and she wasn’t home at the time of the delivery, they called me and I didn’t see the call at the time, later on the day...

The cookies were nice and we enjoyed them especially the white chocolate miso. They didn’t last long before going hard as they were the best part of two days late arriving. I was disappointed that the cookies didn’t arrive on the day they were booked...

Unless you’re gagging for the basic Instagram likes do not waste your time with these beyond average cookies. The only positive I have about this place was the packaging. Staff are unfriendly (probably due to the horrible instragram clientele), and the cookies are revolting. Would...

I have passed this place so many times, eventually decided to give it a go. I tried 2 kinds of your cookies and definitely will be back for more!!!! :) I LOVED IT. They are big and tasty, just what I am looking for in...

Really amazing customer service. Had such a big smile during Covid times- made my day! Also the cookies were delicious 🤩

Delicious cookie.. staff are very helpful. Such a nice shop to visit. Go for the white chocolate and miso. It's the best cookie I ever had in London!

These Cookies are expensive but based on the reviews I ordered as a gift through the post. I chose 4 of a particular cookie and 2 others. The recipient received completely different cookies which she was unable to eat because she does not eat the...

The shop looks amazing ! Staff is very helpful and friendly ! The cookies .. what can I say : the best ever. Taste amazing, big portion ! 5* well deserve !

Not sure how a cookie can be too sweet guys! They are amazing!! Too good for some maybe? Haha, joking - on the sugar rush

I’m sad to say these cookies are very average, they look delicious but it was style over substance I’m afraid. Cute shop and packaging but the taste disappoints. I wouldn’t usually mind but for £4 a cookie I think they’re overpriced for what they are...

I, like many people, saw pictures of these cookies on Instagram and couldn’t get them out of my head. They look chunky, soft, chewy, delicious, and the packaging is sleek and has millennial minimalist vibes. Basically - I was ready to dive into this cookie...

The Miso cookies are honestly out of this world. They have such a unique taste, and are gooey, chunky and served warm. If you are doubting the crazy long line outside the store, I’M TELLING YOU IT’S WORTH IT ! And also I really liked...

Love these cookies so much they are addictive and gooey and now that I know you can freeze them I can buy a box and enjoy at home! Which is dangerous!!!! Such a shame that during this corona they do not deliver to my address!...

The cookies are amazing. Especially the white chocolate and miso one. However they don’t seem to care that there is a queue. They would make a lot more money if they speed up the process. The person dishing out the cookies was in no rush...

Came to this place today as it seems to be heavily recommended on Instagram. The staff were so unhelpful with the worst customer service which is such an absolute shame. The cookies are delicious but paying over £40 for 12 cookies is excessive? As I...

You'll never taste anything as good. Life changing cookies :)! From the quality of the ingredients to the packaging, its and amazing experience all around! The hot chocolate and soft serve are also all time favorites. WORTH EVERY BITE!!

Really delicious cookies. They are quit big, we had the milk chocolate, still warm from the oven. There was a queue but it was definitely worth it

That's my new guilty pleasure. The dark chocolate / Banana one is just AMAZING! Please create a Raspberry option ;)

Visited this small joint situated just off of Carnaby street and was impressed with the decor and cookies. Food is reasonably priced given the location and seemed to be very popular with tourists/locals. Only downside was the inefficiency of the staff! Took around 15-20 mins...

We visited Creme yesterday afternoon and found there to be a queue which we decided to join as we were excited to try the cookies. We waited for over 15 minutes to get in the door of the shop and then a further 5 to...

After queuing for 25 mins to get into the store we placed our order, excited to try the delicious-looking cookies. We ordered 2 miso & white choc cookies and a milk chocolate. The staff then told us that they didn’t have any cookies ready, even...

Visited on a Saturday morning around 11am and there was no queue, managed to get a milk chocolate cookie fresh from the oven, was still warm and the chocolate melted. Delicious!

I had to queue for 45 min on V-day to get a box of 6 - totally worth the wait. The cookies are next level! The team also did an excellent job considering the demand of the day.

Thought these were overhyped, especially at £4 a pop. They are incredibly heavy, with more of a cake texture than genuine gooey cookies. I love rich and sweet desserts, but this are just too much. The white chocolate and miso was almost salty to the...

I went to pick up a few cookies for Valentines Day around 6pm. There was a queue which extended outside and around the shop front. I wasn't too bothered about the queue since I figured it was a busy period. After waiting roughly 20 mins,...

The cookies were very delicious and fresh. However, the hot chocolate was just hot water with a touch of mass-produced chocolate powder and marshmallow on top...marshmallow didn't even make it taste better. Really disappointing considering the quality and freshness of the cookies. It's a bit...

Very tasty, good treat Needs more staff as queues are long but it’s worth the wait. Coffee is nice, personally prefer the milk chocolate cookie rather than the triple chocolate

Need to sort out a better system you wait ages for a single cookie. Very inefficient from the staff. Cookie was okay.

We tried to visit at around 2pm on Friday but there was a queue down the street so we retried on sat afternoon where we walked straight into the shop. We had milk chocolate and a double choc cookie the price is high for what...

Underwhelming. For the cost you’d expect something special. They lack flavour and are very heavy - honestly as if they forgot to put the sugar in. There is a difference between being soft inside to borderline undercooked. If you’re thinking of trying...go for one and...

Really amazing cookies - they are on the pricey side but you're paying for really good quality! We went in the evening time so there weren't any queues. Will definitely be back!

The milk chocolate cookies were wonderful. Warm and gooey. One is definitely enough which is just as well at £4 each. What I didn’t like was all the hype. Lots of people taking posed photos obviously destined for Instagram. Plus way too much packaging. People...

The cookies are really not very good. They are underbaked, lack flavour and not very sweet. They are overpriced at £4 per cookie and there is only 4 flavours to choose from. We saw people buying boxes of 12 cookies for £40...madness!! I also tried...

This place is amazing, cookies are big gooey and tasty. Packaging & design very pretty. Definitely will return !

Opened recently from the same chef from NAC! The cookies are delicious and come with a very cute box to take away.. they also offer soft serve with cookie crumbs which I loved too. Fast service and since its such a mini shop there is...

Amazing cookies , horrible coffee ,watery ! Over priced cookies though and the staff should learn more !

The milk choc changed my life. Note: best eaten when fresh so they’re melty and warm. Wish I’d bought 100.

If you like sweet and cookies this place is a must !! I’d advise the milk chocolate ones with a flat white 😍

I finally got the chance to eat here last week. The shop itself is quite small with an area for only two people to sit down. There are 4 types of cookies which are constantly being made freshly throughout the day, so they’re always warm....

Delicious warm & gooey cookies, they only cook a few at a time so there is a bit of a wait, but they are so worth it!

Gooey cookies really nice treat expensive but worth a visit Shane ice cream machine wasn’t working when we visited

My daughter brought a box of these back from London for my birthday. We both feel that whilst they’re quite tasty, they’re too big and heavy. We now both feel awful. At £4 a go, they’re also expensive for what they are, but hey that’s...

To start with. Amazing cookie. Really massive. More like a cake with great consistency. Crispy outside, and gooey centre. However the ambiance is somewhat ruined by the obnoxious rap music they were playing inside. Wu Tang’s ‘Method man’ blaring in the background that included such...

These cookies are like mini mountains! They look like rocks but are so soft and doughy. Small shop with only 4 flavours, however I quite liked the simplicity. Pretty damn expensive ( £4 a cookie) but these aren’t just any old cookie. Definitely worth a...