CREMA Lisburn in Lisburn

Went in to get a takeaway coffee. The barista who looked about in her early 30s with brown hair was making my coffee. As looking up I see her talking to her colleague and turning around to me as if she was talking about me and the person I was with and making it obvious that was in fact what she was doing. She then proceeded to make the rest of my coffee to which she grabs a bottle of sugared syrup which I asked for sugar free due to medical reasons. On collecting the coffee I asked her if it was definitely sugar free and she gave me the dirtiest look and just said “yep” she then grabbed a bottle to her left which was definitely not the bottle she used for my coffee and said “you see”. I then proceeded to say “thank you” and she completely ignored me and stormed away. I couldn’t even enjoy my coffee because she did in fact use a full sugar syrup and lied to me which then due to medical reasons I had to leave work as I fell ill after consuming. Probably one of the most ignorant, hostile baristas I have ever came across. Unfortunately she’s been employed there for a while and has always been like this which is unfortunate as the rest of the staff have always been lovely. Such a shame.

Delicious food delivered quickly so was still quite hot.

we ordered a waffle and for some reason only 3/4 of a stale waffle arrived. what happened to the other 1/4?

A great spot for a casual lunch! Always a nice vibe when I’ve visited. Staff very friendly and accommodating. Lovely menu selection!

the food was luke warm verging on cold when it arrived. not sure where the potato bread came from as it was the smallest quarter of potato bread I've ever seen. had to heat most of it up.

Stood for ages with a baby in my arms no one came here me to show us to our seat , very unhelpful staff place was dirty, staff to busy talking to help …

Never received my order. Driver arrived, tried to hand over a greggs order. Left the property, came back and asked for the delivery code and advised me to request a refund. Rang restaurant; the staff were apologetic but advised me to request a refund; they have no free staff to deliver a new order themselves. Now after requesting a refund, a customer rep C. Marileth has closed it saying we can’t have a refund as we gave over the delivery code. Absolutely ridiculous service from Just Eat.

The cream of carrot and lentil soup was really flavourful and smooth, both me and my mum got plant based pooh bear ice-cream and when my mum said she wanted a cone with it, the server informed her the cone would have traces of milk in it so she wouldn't get sick. We were also able to order our ice-cream for when we were leaving so we could pay all at once and it wouldn't melt while having our lunch. Ngl, the pooh bear ice-cream is really good, the texture is similar to marshmallow fluff and it still tastes like the actual, milk based ice cream. I think I prefer it to the milk based one.

Crema has went downhill. Been coming here for a couple of years and over the last 6 months it's getting worse and worse. Today I waited ten minutes at a till to order a takeaway coffee. Other people came in and got served ice-cream and food to eat in and I was ignored at the takeaway till which grew into a queue of 5+. A takeaway coffee and tray bake took 10 mins to order and another 5 to 10 minutes to prepare. I agree with another comment on here that the staff are all new and no one seems to have a clue, multiple staff wondering about and very very slow. Last week I called in and it wasn't busy and it took 15 mins to get a takeaway coffee. Do not go here if you are short on time, you will be ignored and your takeaway coffee will be about 15 mins where in any other coffee shop would be a 5 mins

Items misding that i paid extra for.

This was an absolute delight. The staff were wonderful and very accommodating. The foot was top-notch. I can not recommend the reuben enough folk. I have a taste of the smash burger and the smashed avacdo, and both of them were also delicious I'm looking forward to going back.

1st time visiting Crema, and it certainly won't be the last. Some really nice vegan/vegetarian options, and the staff were super friendly. Had The All Day Vegan Breakfast washed down with a raspberry cooler. All delicious

Cracking spot for a bit of lunch or a quick coffee/Tea with friends for a good wee catch up.

we had placed the order at 11.55 for food to be delivered at 1pm. the food was delivered at 1.40pm.

Have been to Crema many’s of times and has always been wonderful however today was shocking. A lot of new staff. When ordering food the person on tills was not very pleasant. I assume a manager as he was wearing a shirt, however he seemed clueless. I ordered an ice cream for a child paid and he forgot it on 2 occasions I then had to ask another staff member a third time for the ice cream. A girl with brown hair in a ponytail was very rude when I asked for a glass of water it was like I had 10 heads. Didn’t get the water for ages. I witnessed another table leave as their food had not came out. Shocking I don’t know what has changed but I’m afraid I won’t be back. Very rude staff. Food was standard but not worth the price paid.

Asked for toasted sandwiches got none toasted stale bread ordered soup extra it was stone cold when I thought this place couldn’t get any worse a girl carried in a dog 2 members of staff ignored the Que and petted dog then carried on working without washing hands . The the dog was carried into kitchen and I saw another member of staff in kitchen pet dog . Very poor service and no hygiene won’t be back

A fairly good cafe. We stopped for a lite bite of a Sausage roll and a chicken wrap with a portion of chips. Food was good, chips were good. Staff were friendly! Would we go back, yes however nothing spectacular to rush back for but if passing we'd call in 👍

Nice little cafe with lots of options. The black pudding was great but the bacon was a little tasteless. Lovely atmosphere and friendly staff.

A good coffee break in the middle of the city. Good selection of snacks and cakes

Excellent service Friendly staff Food and hot drinks are delicious

The staff are so friendly The food is very good and great portion size. I would like to give " Janice " a mention xxx

french toast is well good and also chicken nuggets and chip meal is great

Need refund for 1 white chocolate & raspberry scone ..ordered 2 and received 1

What has put me off here is that not only did they get my order wrong but there was at least 2 bluebottle flies flying around while we ate rather overpriced for what we got too

Great service, guy who served us and guy who brought our food were both pleasant. Good understanding of gluten free and coeliac. The maple French toast was 10/10. Coffee was lovely too. Will be back 😊

food was absolutely beautiful and arrived hot! the soup was definitely my favorite 😍

Dropped in for a coffee while in Lisburn. Had a cortado, very enjoyable.

Amazing food! I strongly recommend it!

Food was lovely today and arrived earlier than originally stated which was great. Thank you!

Grabbed takeaway coffee from here and after getting back to car to take a sip smelt like rancid milk,

Great wee cafe, with beautiful coffee and food! Very nicely priced too.

Great for lunch I had their French toast with sliced fruits chocolate and raspberry was beautiful. Good menu great variety.

Nice place for coffee and a bun

Not cremas fault but drinks like coffees etc should have a seal on them, my coffee arrived half full with coffee all over the lid, not sure if it was spilled or the delivery driver had helped himself to a drink

Tasty food, but overpriced, and a little slow

Excellent for the casual coffee and pastry.

Cheap cheerful and open on Sundays. We didnt eat so can't rate food. Lighting poor and could be brighter. Toilets not great. Fast service on hot drinks. Tables really close together. Hard seats quote uncomfortable! Georgous art work on walls that you can buy. No particularly warm welcome or goodbye as we left. All self service.

Stopped in for brunch on a Saturday. Had the large fry and my wife had poached eggs on sour dough with smashed avocado. Good quality ingredients cooked well and excellent service . I would highly recommend.

Actually I think you have the wrong customer as I was not at a table and I certainly didn’t have a knife in my hand !! It was actually a pretty disgusting take away coffee I had purchased from your very unpleasant staff Do not respond to a negative review unless you have your facts right / what a way to run a business !! Again do not waste your money !! An apology would be nice for the name calling !!

I have visited this place a number of times this year and have found the young staff to be pleasant and helpful, no matter how much pressure they've been under. Also the food has always been tasty and served in good sized portions. All the seating and tables have nonpourous surfaces and are habitually cleared and cleaned as soon as they are vacated. I have nothing but praise for this establishment and I feel that many others in Lisburn and further afield, would agree.

Did not get what i ordered and what came out to me was disgusting it seemed like the chefs didn't care what they sent out from the kitchen and when i complained to the manager he just seemed like he wanted us to leave. I will never be back at this place again

The most gorgeous vanilla iced coffee

Great place for morning coffee ☕️

We ordered soup had to send it back because it was cold. Wouldn't recommend

Chicken wrap was extremely bland

Don’t know how the chef does it but every time I get the soup, it’s freaking gorgeous so tasty

Our absolute favourite brunch spot in town! Always such a warm welcome for us and our two children from the staff and the owner, Michael. We have too many favourite dishes to mention but big hits for our family are the waffles with Nutella for the kids, poached eggs/avocado/chorizo for me (which is always perfectly balanced both in texture and flavour) or the gorgeous porridge bowl. Delicious coffees and seasonal menus too all in a well run and well laid out café! 😋 We also really appreciate how they display the work of local artists (a very cool touch!). Lucky to have such a great spot our doorstep.

Firstly the staff here are friendly, courteous and prompt. I had a quick lunch consisting of a sausage roll, tray bake and cup of tea - all tasty. Secondly, I left a package by error. Not only did the staff look after it for me but went above and beyond to get it back to me - very honest and helpful.

Well presented and tasty food, great all round, friendly staff, good selection on menu, nicely displayed sweet treats

Very friendly and helpful staff. Great coffee and food

Favourite spot. Coffees always great, foods lovely, and they never forget anything in your order. Love this place.

All the food was cold, the chips were soggy and everything needed to be reheated. I’m assuming maybe we just ordered at a bad time of day traffic wise or something because we’ve ordered from here before and it was great. And the inside of the containers were wet, so the food must have been hot going in. But still, pretty disappointing to spend over £60 on a delivery and then still have to cook and clean up.

Amazing coffee and breakfast. We had full breakfast and french toast with fruit and it was faultless. Super friendly staff and very prompt service. Will defo be back

Beautiful food as usual and in good time

A nice place for a lovely coffee and meal

Visited crema today for brunch. Served by a ginger haired girl with glasses who let me sample the soup before buying. Food was amazing. 10/10 recommend.

I love Crema's, it's my favourite place to take visiting relatives for brunch. They seem to enjoy it as well, and the one time I took them elsewhere, they wished we'd gone to Crema's. Sometimes you have to wait a little for a table, but it's never been very long in my experience. They have high chairs and a space for prams at the entrance. Their scrambled eggs are unreal, and I highly recommend trying their steak sandwich with peppercream sauce.

Went to Cream for the first time and tbh I am unsure will we be back. The food was absolutely lovely but the attitude of the staff definitely made the whole experience not as pleasant as it should have been. It's very confusing where to stand while waiting to be seated and we did go the wrong way I will admit it but the behaviour of the girl that was working there was outrageous! So yeah even though the food was very nice I am not sure will we be rushing back.

Nice cafe with good food and decent prices.

Nice spot for a quick coffee and massive scones. Very busy wee cafe but no problem getting a seat. Order at till and served at table.

Fantastic atmosphere and staff.. Great portions and lovely management.. my GF from chester loves coming over and going in for brunch and scones to die for.. 5* well done 👏

Nice, warm, friendly cafe that I called into to escape a cold, dank Sunday morning in Lisburn. Top marks!

Delicious Gem of a place. Partner and I both enjoyed our food. Highly recommend!

Really enjoyed my Sunday brunch here, I would go back if I was in Lisburn again

I ordered from Crema all the time, and their coffee is excellent, but I can only give 1 star for delivery cos its marked as delivered, but I never received ordered.

Great service and good variety of choice. Quite reasonable

Was awful rung to complain and the boy on phone was so so rude . Food was uneatable

This is not the first time we were here.We had Christmas sausage rolls and tray bakes gorgeous 😍 and the staff were very friendly and very quick. We will be back again.

The staff are friendly and accommodating. I had lovely gluten and dairy free french toast with bacon. It was so tasty and not overly sweet.

Absolute joke in relation to delivery time, food and drink was lovely.

Beans tasted werid. Toast, sausages and bacon were nice.

Its such a lovely atmosphere in CREMA. Staff are great and I love the setting.

Easily the best fry up in Lisburn

Thanks for the personal touch 🙂

Called in at lunchtime seated very quickly. Sat and watched as 4 sets of customers who arrived after me had their orders taken. Ended up leaving. Very disappointed as heard some really nice things about the place

Food was 50mins late arriving and was lukewarm

Food is always amazing, I love Crema. And thanks so much for reading the comment to remove the jalapenos from the order (partner can't handle spice!)

Absolutely horrendous. All items of food drenched in soup, bags torn and cold. Never again !!! Expecting full refund

Ordered 2 reuben sandwiches and while they were very tasty the toasted sour dough bread was very soggy. We ordered reubens before and they weren't this soggy. Still delicious though. Food was piping hot on arrival.

I had a beef stew, and it was quite tasty. But I especially enjoyed sour dough and butter (as funny as it may sound) that was served with the stew. Good service. Recommend!

Kinda disappointed never got the iced latte I ordered was really looking forward to it other than that great as always

Great place for a coffee, superb food, lovely ambience and brilliant service!

Had a great breakfast around lunch time, was greeted by a young man to show me how the place works. Ordered a meal which came to a hefty price, the person who greeted me made a suggestion which was simular to my order and saved me some money. Food arrived soon after which was cooked perfectly and presented very well, soon after the same person came to check on me, I had ordered sourdough originally but it was white bread instead, he proceeded to apologise profusely, I enjoyed the white bread I received anyway so was wasn't anything to apologise for but was nice and proper service to do so anyway. Will definitely be back even if its just for this level of service the great food was a bonus.

Ordered a warm chicken wrap, but instead of a freshly made product, it was pre made, and had the lettuce and mayo nuked in the microwave also. Wasn't able to finish it.

It’s great to have somewhere in lisburn with a decent vegan menu. The place is lovely, right in the centre and with nice staff. I’ll definitely go again.

The food is excellent and the service is warm and friendly, also a fantastic place to go for a good coffee.

Food was way below average. Pancakes were saturated in maple surup when I ask for Nutella.. the Nutella sauce separate def was not Nutella it was a much cheaper brand.. the egg on toast was cold

Favourite cafe in Lisburn, food and coffee are always delish and the staff are lovely!

Great vegan options. Friendly staff and pleasant atmosphere. Recommend.

Quiteclose to our church We visit some sundays For lunch Good service Friendly staff

We got squeezed in, rollator and all. Brilliant service and excellent meal. The place was busy which shows it must be good!

Busy little spot with nice, strong coffee. Just how I like it. The carrot cake was yummy too. The guy serving us was nice and friendly (think he was the manager) but would have been nice to have been greeted with a “hello” upon entering instead of “an abrupt sitting in?” By the staff behind the counter.

Food was absolutely amazing, service was so good, it’s honestly really good price and cheap! Good wee vibe!

A real buzz about this place for a Sunday. Good food, good atmosphere.

Staff excellent food very good , But I do not understand why I have to pay extra for decalf coffee

Busy café in Lisburn centre. Lovely breakfast with fresh homemade pancakes, waffles and bagels.

Children's menu item, sausage and waffle. Daughter (2years) was unable to eat waffle as it was burnt underneath and was too hard. Never had this issue before. Food is always amazing

Lovely food, great atmosphere,

Beautiful large scones and coffee friendly staff will definitely be back

Just had drinks but it was lovely, very popular