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4.3

Based on 773 opinions finded in 2 websites

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Nº 1110 in 3448 in Manchester

Nº 123 of 412 Other cuisines in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..vanillachocolatewafflechickencrepecoffeecreammustcakeladystrawberry
Score

comment_iconOpinions

The food was delicious! I enjoyed it a lot and there is a range of drinks, specials and sweet treats. The only downside was that there was a bit of a wait, even on the drinks (which arrived after/with the food) and orders coming to the wrong tables. Other than that, great place and good price!

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Ann-Marie Underwood . 2025-04-18

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my daughter loves it here! especially the fruit kebabs!

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mary cheshire . 2025-04-17

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Misbah was amazing! Best desert in Manchester!

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JOHN DOE . 2025-04-15

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Ordered three different things and all of them were pretty bad. Especially the cheesecake which was devoid of any flavour

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Musa Javed . 2025-04-14

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Staff real friendly and they make a milkshake deserving of milkshake of the year check them out when in arndale manchester

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Joe O Reilly . 2025-04-12

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The staff was lovely and the waffles and ice cream is so nice. I would definitely recommend

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Helena G . 2025-04-11

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Misbah is soo good she gives us fantastic service

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Misbah Ashraf . 2025-04-10

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Misbah is really nice, when I come here she is always chatting and brightening up peoples day

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Megan Hamer . 2025-04-09

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I’ve known Creams since I lived in another city where they also have a branch, and I’ve always liked the place. I recently visited the Manchester Arndale location, and the service was friendly and welcoming. However, I was a bit surprised when I asked the server for tap water at my table and she told me they don’t provide it. I thought all food establishments in the UK were required to offer tap water to customers so I was left confused. I also noticed the portion size is smaller and the price a bit higher compared to what I remember, although that seems to be the trend everywhere nowadays. Still a nice place to treat yourself, but a few details made the experience less than perfect this time.

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Raíssa Gonçalves . 2025-04-08

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Misbah was so amazing and friendly. Waffle was delicious

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Phebe Awoyemi . 2025-04-07

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Thirsa, Tauseef, Farhan they all were very welcoming n professional we entered just few minutes before closure n they served very well.

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Iffat Saeed . 2025-04-07

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Brilliant service, really quick and friendly, pistachio sauce is banging!!!

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Liam Kealey . 2025-04-05

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Misbah was very wonderful to us and gave us a great table. Loved our experience. Definitely coming back!

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Bolu Oderinde . 2025-04-05

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A very good experience served by Misbah will definitely come back

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Kiran Aman . 2025-04-01

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I was attended by Misbah and she was very kind and friendly. We had a nice experience because of the way she treated us. I would definitely come back.

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Shehani Namina Vithana Pathiranalage . 2025-04-01

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Very nice cake and the milkshakes are made with proper ice cream so makes me happy 😁

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Matt H . 2025-04-01

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Great deserts, nice portions reasonably priced. Milkshakes were amazing too. Nice atmosphere also. Thanks Creams.

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jamal ashraf . 2025-03-31

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This is our go to place for fresh waffles. Always love their crispy fresh waffles with their delicious toppings. Our favourite one is banana strawberry waffle. today we were served by Misbah and she was quick and friendly.

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Arpitha Shabadi . 2025-03-30

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The place and the desserts were great! Thank you to Misbah for the incredible service! 😊

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anoud gulzar . 2025-03-29

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Excellent food and staff very friendly today , love a creams.

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kate Siddall . 2025-03-29

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Popped in here last Week, had a great time with the family, we all ordered different things as there is so much choice. Was served by a member of staff Dan I think his name was, really lovely guy friendly and welcoming and helpful with what we should order and I must say he made geat suggestions. 10/10 for service 10/10 for food and a 10/10 for Dan on the suggestions, the tiramisu hot pocket was a great shout. Just come in again for another visit and must say really enjoyed the food we had, I tried a cookie dough waffle this time and a Ferrero Rocher thick milkshake. Was served by Dan again nice to see his smiley face welcoming us back 10/10 once again

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Daniel Theuma . 2025-03-22

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I was served by Dan on Saturday He was very helpful and friendly. The service he gave was amazing and the food was delicious.

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natasha newstead . 2025-03-22

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Best customer service by Misbah. She was really polite and helpful.

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Jasmeet kaur Sukh Sahota . 2025-03-20

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Love the strawberry and banana crepes! Served by Misbah!. Thanks

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Naomi B . 2025-03-20

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Great customer service, very helpful staff memebers. Lovely food and drinks, would definitely recommend

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sofia Gonzalez . 2025-03-18

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Lovely server Dan, he let my son have a little taster before deciding 😊

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Daniel Hickey . 2025-03-16

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Misbah was a great host for our birthday party

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suzie jones . 2025-03-09

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I come to this place a lot with my mum we purchased two crepes they both were cold and left a sour taste in my mouth I told the waitress an she said there’s nothing she can do an brought them back to the table you would never get treated like this in a restaurant it’s disgusting the fact that she brought them back to me I will never visit again

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Jasmine Loren . 2025-03-07

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Staff was brilliant especially misba food was excellent and very quick

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Joshua France . 2025-03-06

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My name is Duncan and I suffered from a massive Stroke nearly 6 years ago. It’s been hard but I simply do it as I try not let it beat me. I go to Manchester Arndale and go to Creams and what can I say it’s absolutely amazing. I order a chocolate mint milkshake and it’s like going back to childhood or better still it’s like being in heaven. I don’t order anything little I go for the large size. I also like to thank Dan for the service that is given plus the things that are advertised you GET what is advertised not like McDonalds. I will also go again because it’s a great place and here’s my milkshake I got today ☺️

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Duncan Lynch . 2025-02-27

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Food was great, service was quick and friemdly from Misbah

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Josh Haslam . 2025-02-27

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Bisma who gave us service she was really polite, welcoming and we loved her service. The dessert was really good too but only got hard a little quick. Otherwise was amazing

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Zara Khan (V442136) . 2025-02-26

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Misbha is very nice and helpful

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Kiran Darji . 2025-02-26

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Time spent here was great. Dan was especially helpful, kind and attentive. Food was lovely and atmosphere was fun. Highly recommend!

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Wiktor Owsiak . 2025-02-26

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We were served by Misbah absolutely Fantastic service, great food, we come here again

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Gabriel Sousa . 2025-02-26

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Lovely food and service, will definitely plan to visit again, many thanks

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S H . 2025-02-26

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Service very bad the staff is rude and they destroy my son birthday 😡😡😡😡😡 the first time and the last for sure we will never come again 👎👎👎👎👎

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loshi mizo . 2025-02-25

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Was a brilliant day out with my friends, excellent service and amazing food. We all loved it so much and a big thanks to Dan and Farhan for making Will and Gabriel’s joint birthday so special!

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Joanne Clowes . 2025-02-12

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Excellent, friendly and quick service- shoutout to Dan and Farhan

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Will Archibald . 2025-02-12

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Dan and Farhan were great and they did an amazing job. We all loved dining here and would recommend it to anyone

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Edi B . 2025-02-12

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Varied menu. Friendly service and enjoyable crepe. Thank you

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Marcia Johnson . 2025-02-07

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It was great and I had a good time Smore Hot pocket really satisified my expectation

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C H . 2025-01-29

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Nice decent food and shakes but if you're buying for more than one, expect a wait and not for them all to turn up at the same time as we ordered for myself and partner but took a while and all things turned up at different times so I had eaten my dessert before my partner did.

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Anthony . 2025-01-27

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Dan has amazing customer service and helped a lot with my order

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Zeriah Otutu . 2025-01-25

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The service and atmosphere was excellent! The presentation of the dish was great too. I was about one of the first customers so everything was clean and I received my food in a timely manner. The price was very fair for the amount of food that you get, you can easily split a waffle in four and everyone would get a small snack, or if you split it in half, that's a good size meal for two. I ate one by myself because I didn't know the waffle would be so big and also I'm a glutenous American. Three stars because the quality of the ingredients didn't live up to the expectations. The waffle was okay as well as the ice cream, nothing to write home about. The mango bubble tea was good. I think this place has a lot of potential if they up the quality of the ingredients a bit, and add more staff for faster service when it gets busy.

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Ryann Silver . 2025-01-25

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Had a great brunch at Creams. The server Matah is friendly!. Foods are good We re full!

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IZZATI ZAINEE . 2025-01-25

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Dan the the team leader has great customer service and is a great person to rely on with recommendations

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Shiloh Marsh . 2025-01-25

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Ice cream is the only thing I can recommend here. Unsure how this place has 4.7 stars. Overly generous IMO. Had the hotpocket. and it was tasteless, bland and somewhat stale. I'm repeating what another reviewer said "I'm unconvinced by the quality of the ingredients"

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Joshua Douglas-Smith . 2025-01-24

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Absolutely the best creams I’ve been too, and I’ve been to ones in London!!

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Stevon Thames-coke . 2025-01-22

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Fast and good service, good food.

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Sophia Naraghi . 2025-01-22

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Hello, I enjoyed having hot drinks in this place. The music was not too loud the place is very clean, etc…. 😊

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Yollande Canka . 2025-01-21

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Awesome Rich Hot Chocolate! Seriously cool decor as well! Street art vibes. Great for any Instagram pics! Skateboards, grafitti, and indulgent sweet treats! High quality ingredients for reasonable pricing!

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Hazel Jade Rogers . 2025-01-21

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Very pleasant staff. A wide range of options and the place was very clean and tidy.

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Gavino Marzi . 2025-01-21

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the cookie dough was absolutely amazing, I definitely recommend coming here, the prices were very reasonable

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saffron . 2025-01-20

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Great food. Great coffee. Fantastic people working here, nice and friendly. If you are in for some good coffee and lunch, this is the place for you. - A traveler from Chicago

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Maxwell Geng11 . 2025-01-14

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This was my first time trying Creams Cafe and I loved it! Incredibly delicious desserts! Couldn't wait to get home so I could dig in and it was worth the wait! Special thank you to Matah, your positive attitude really made my day and I appreciate the laughs! Highly recommend trying this place out, especially the cookie dough! Can't wait to come back! 10/10!

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Bethany Logan . 2025-01-11

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Great service, great food and milkshake. It was just a little cold inside.

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Helen Gair . 2025-01-09

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Cute place and very yummy sweets 🌸♥️

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Shaina Sarfraz . 2025-01-08

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Absolutelyyyyy LOVED ITTT!! Really great service staff are so friendly really enjoyed my time at creams the dine in service.

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lifewith. r . 2025-01-07

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We went there today and the staff were actually quite nice. We ordered an Milk cookie dough and the Royale Crepe. The cookie dough was very nice and choclatey enjoyed that a lot. The strawberry ice cream was very nice too. However the the Crepe was not nice tasted like it the raw batter n hardly had any filling, the top was decorated very nice but the taste was not it. She did replace it and we told her to cook it more however she made it the same and my sister left it (maybe it was because of the time and they wanted to go home, but I’m not sure). However the staff were co operative and cookie dough was nice.

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Kira . 2025-01-02

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Great food, very attentive service from Misva. Will be there again soon!

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Salim T . 2025-01-01

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The food was excellent especially the waffles, the value for money is far better than a dessert from a typical restaurant. The service was good, but we did have to wait a rather long time for a slice of cheesecake when my waffle had already arrived over 5 minutes ago. Other than that it's a nice little place inside the shopping centre. Despite the music being a touch too loud the overall experience was worth it and would definitely go again.

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Lewis Wilkes . 2024-12-30

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The staff are super helpful and friendly!

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Angela Saji M . 2024-12-26

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Great food, great service and beautiful place. Highly recommend for anyone looking to eat deserts and feel good

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Olajide Akinpelu . 2024-12-22

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Matah: This a good service i enjoyed the hospitality, good place.

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Natalia Vargas 441 . 2024-12-21

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Staff made me feel uncomfortable and the food was not great.

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Lucy Guest . 2024-12-09

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Everyone’s food was cold. Pretty sure they just heat waffles in a microwave. My friend asked for two things to be substituted which caused unnecessary confusion amongst the staff. The chocolate sauce wasn’t nice at all, it should just be Nutella instead of cheap chocolate. The Ferrero Roche was frozen and not even heated up, it tasted extremely stale. It wasn’t worth it but I ate since I paid it.

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Ines Silva . 2024-12-08

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Very nice experience of eating waffles and was very tasty.

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Maryam Aamir . 2024-12-06

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Popcorn chicken pieces cooked into the waffles...... Best kinda breakfast food going

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Daz Culshaw . 2024-12-05

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If I say in one word it was mindblowing The pistachio fondant melt make us melts Honestly I have no words I can explain because that was awesome 🔥🔥🔥🔥❤️❤️❤️❤️❤️

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jensi the rare one . 2024-12-02

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We had the biscoff waffle with ice cream, it was amazing! Also the staff are very friendly

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Claire Burke . 2024-11-27

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Everything was perfect. Not too sweet. Just spot on.

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Raza Farid . 2024-11-25

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I had the vegan and chocolate cake and it was the best cake I've had and with lovely service from all the staff. Highly recommend

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Sophie Adams . 2024-11-25

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We came from Edinburgh a little trip to Manchester. We had breakfast here. My Son had the Oreo cookie crepe and loved. I had the bbq chicken hot pocket and husband had chicken fiesta crunch pocket which were very different and lovely! Packed with flavour! Staff were friendly and the whole place was very funky and clean! It made our Manchester trip extra special.

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Roxy Carson . 2024-11-24

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The mango and lychee bubble shake was amazing!!!! And also the stuffs are so friendly. ❤️❤️

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T shaw . 2024-11-24

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Lovely little place, hot chocolate was rich and luxurious and the waffle was light and yet crispy, I'd recommend!

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tammyterror . 2024-11-23

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Great sweet treat after a night out. The spiced cranberry toasted pocket with a scoop of lemon ice cream 100%

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Lorna King . 2024-11-23

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It was lovely and chilled very welcoming staff

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Beckie Thurlbeck . 2024-11-21

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Chocolate obesession waffle was amazing 😻

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Louai Alshaiji . 2024-11-21

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It was to die for, spiced cranberry and white chocolate hot pocket

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Caroline Hanrahan . 2024-11-19

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Saima was very good 👍 Food was well presented

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Diana Quaye . 2024-11-17

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One of the best places in Manchester to visit with your friends and family for a sweet every thing is well organised and staff is always smiling plus fast service definitely recommend to try

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Misbah Younis . 2024-11-11

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The food was amazing and so was the service

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Mirz Mirza . 2024-11-09

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Tried their Triple treat Cookie dough. Yummy and delicious. Highly recommended. My new favourite?? Yesss !!

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Fatima khan . 2024-11-06

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Good food. Ordered a brownie and loved it.

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Javni Brahmbhatt . 2024-11-06

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Great food and atmosphere, great service as well. We tried cookie dough named triple treat and its greeaatt 100%.

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Shahroz Khan . 2024-11-04

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Very nice desserts. Great service and friendly Creams staff.

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Aqib Tanveer . 2024-11-02

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Great Service. Waffle was great.

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Nabeel J . 2024-11-02

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The service was great and the sweet very delicious thanks a lot 🥰🌹

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Tariq al-shawabkeh . 2024-10-30

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Review: I recently visited Creams and had an amazing experience! The atmosphere is cozy and the Smores Hot Pocket is absolutely delicious What made the visit even better was the wonderful team. They were fabulous.

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Siva Priya Ranganatha . 2024-10-30

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It was really good especially the service

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Aky . 2024-10-28

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Hot chocolate fudge cake was nice and definitely want to come back again 😋

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Zeeshan Ch . 2024-10-28

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Deserts were spot on, just what we were looking for!

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Zdenka Kapralikova . 2024-10-27

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Lovely food even better company

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Precious Kargakou-Wilson . 2024-10-24

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Good food good time and nice ambience and friendly hospitality :)

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Vidhya Selvaraj . 2024-10-20

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We are very happy, definitely will be back!

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Unknown Unknown . 2024-10-19

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The food was good, service was okay. The crepe was 7,95 pounds.

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Eli C . 2024-10-19

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Amazing evening in Creams! Super friendly, helpful and attentive staff, will be coming again 🍨

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Naomi Keegan . 2024-10-16

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I visited Creams on Wednesday 16th September and had a wonderful experience. I tried the new Winter desserts - the 'toasty treats' and they were amazing! Saira and the team were super friendly and so personable! Will definitely be back again

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Hamaiz Iqbal . 2024-10-16

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Great experience and great food

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zackary peasah . 2024-10-09

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