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3.5

Based on 131 opinions finded in 1 websites

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Nº 2409 in 3448 in Manchester

Nº 85 of 101 Italian in Manchester

Score
OpinionsNoteTripAdvisor1313.5

comment_iconOpinions

In fairness I must say we ate here twice. The first night milkshakes and my overall rating was below 4.0 but because of food. But because I do not like the mall environment for eating. However in our second visit we did crepes and a waffle. The food was 5 completely but again overall 4 because it is still in the mall. Worth trying. Large servings and attractively prepared

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Ken W . 2024-05-17

MORE AT TripAdvisor

Terrible, unexpectedly long wait of over 45 minutes for two scoops of ice cream and warm cookie dough. customer experience was awful, the staff were making orders up as they go along and serving whomever they liked the look of. The hygiene standards were dreadful, the table was filthy and the staff really didn’t seem bothered by it. Our visit ended in a refund and we went to Waffle Island in the food court where we had our order in two minutes.

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Marts D . 2024-03-03

MORE AT TripAdvisor

I ordered a Strawberry Chocolate Waffle and Obsessed Chocolate Waffle. The service was quick. The waffles and strawberries were fresh. Absolutely loved the vanilla ice cream and chocolate chip gelato they served with it. I then got a scoop of chocolate brownie ice cream. They serve all their ice creams with a waffle wafer. The ambience is good and vibrant.

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Chefborn2eat . 2024-02-18

MORE AT TripAdvisor

Very disappointed in the customer service at this place, spent over £40 just to be "shouted" in the face by the management, very rude and an arrogant woman. Also the oreo milkshake tasted very salty and was very thick. Ruined our afternoon. Won't be going there again!!

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Raihan A . 2023-09-16

MORE AT TripAdvisor

Absolutely shocking! Ordered a piece of velvet cake! Took 15 mins to put on a take away boxes!! Order a ice cream scoop! Take 20. Minutes to scoop ice cream? Unbelievable staff dont look like know what they doing on the service! And the ice cream scoop portion not acceptable better to buy ice cream In the street vendor !

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Mark Anthony F . 2023-02-12

MORE AT TripAdvisor

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