Craves Desserts in Burnley

Rude manager and awful customer service when missing items from your order.

Wonderful, delicious and fresh desserts. Always very fast delivery. I highly recommend it.

Amazing service and great quality food provided by well mannered staff. Waffle was extremely tasty along with a variety of different desserts available for anyone with a sweet tooth!!

Food was very tasty as well as the fast service that I received. 100% recommend!

Milkshake was 10/10, customer service was amazing. The shop was spotless too, definitely recommend!

Best dessert shop in town. Waffles and cakes was so delicious.

Perfect Service by the brother on the phone, also the food was made to perfection

BEST cheesecake hands down (biscoff has my heart) same for their milkshakes, 10/10. Phone manners always great from workers. Deffo best dessert place in Burnley

Would be a zero if possible. Raw, uncooked and flat waffle thought I'd been given a pancake. Wouldn't recommend it and won't be ordering again.

Haven't been for a while but decided a visit to discover the portion sizes slashed by more than half the ice-cream with the waffles was pathetic in comparison to our first visit a few months ago we won't be going back disappointed

Milk cake is the best for miles

Craves Dessert is a delightful haven for those with a sweet tooth, offering a wide array of delectable treats that are sure to satisfy any dessert cravings. One standout item that deserves all the praise is their Strawberry Deluxe Waffle. This divine creation is a symphony of flavors and textures that truly elevates the waffle experience to a whole new level. From the moment the Strawberry Deluxe Waffle is placed in front of you, its enticing aroma captivates your senses, promising a culinary delight like no other. The waffle itself is a perfect balance of crispy on the outside and fluffy on the inside, creating a harmonious contrast that is simply irresistible. Topped generously with fresh, juicy strawberries that burst with sweetness, every bite is a burst of fruity goodness that dances on your taste buds. What truly sets the Strawberry Deluxe Waffle apart is the attention to detail in its presentation and flavor profile. The waffle is skillfully crafted, ensuring that each component, from the waffle base to the strawberries and toppings, complements one another perfectly. The combination of textures, flavors, and visual appeal makes this dessert a true masterpiece that leaves a lasting impression. In conclusion, Craves Dessert's Strawberry Deluxe Waffle is a culinary marvel that deserves every bit of praise it receives. With its impeccable balance of flavors, quality ingredients, and expert craftsmanship, this dessert is a definite must-try for anyone seeking a truly exceptional treat. Indulging in this delightful creation is an experience that will linger in your memory long after the last bite, making it a standout star in Craves Dessert's stellar menu. The milkshakes are hands down the best you'll ever taste! Each sip is a heavenly blend of creamy goodness and rich flavors that will leave you craving more.

Good variation of desserts Good customer service never disappointed with quality

Ok. You're getting mugged off on the 16oz milkshakes. The tango iceblast is 16oz.. there's a substantial difference and they cant get away with it by saying the milkshakes are pumped up to the top of domed lid because this wasnt the case. It was a tasty bubblegum milkshake.

I was craving chocolate cake last night, my husband went to pick it up from these guys. I’ve had lotus milkshake from them before which was nice. This cake however was extremely bad. The chocolate covering was nice, but the cake itself was extremely dry and almost burnt tasting. Very disappointing. I’m not sure if these cakes are outsourced or not. But if so, should probably change supplier if this wasn’t just a bad batch.

A little gem of a place. Visited with kids and they loved it. Polite staff and exceptional desserts. Will visit again.

Usually, visit and eat in or take out with friends and family but had an horrible experience with them recently, giving us the wrong desserts and when calling up about it the person on the phone being extremely rude and disrespectful towards us. Staffs behaviour was absolutely disgusting which is disappointing as normally when I go in person they are respectful and pleasant to talk to.

Waited over 1hr 15mins which should have been about 20 mins for a few chocolate cake and custards with only living 2 mins away this is horrendous I couldn't collect has have young children at home I rang and the customer service was shocking lied about timing I wouldn't go back here for nothing it's a shambles Sprinkles is much better on colne Rd that place is highly recommended

☹️ We ordered some food and were really disappointed with the sevice, this is the third food order we were having to chase. we rang up to chase our order after an hour and 10 minutes and the staff on the phone said he’s gonna be five minutes, he’s round the corner, but after waiting for another 25 minutes I rang again chasing my order, and the staff was trying to explain to me about the driver doing a lot of deliveries etc. Eventually the food arrived after another 10 minutes, the driver just handed me the food with no apology and why it was soo late, he just smiled and went, we opened our food and it was cold, we ordered some with custard and some cookie dough and waffles, just really bad.

The desserts & the customer service is 12/10 These guys have absolutely smashed It Always clean Customer service is amazing always feel welcome

Been two hours and they still haven’t delivered the 2 milkshakes not even a difficult order

Orderd food about half an our ago ! Can’t even express how nice it was , it was nice and fresh 100% recommended it was literally mouth watering 😍

Best desert shop around here. Top notch service every time and the jammy dodger milkshake is definitely one to try. Big thanks to Umar for making the best milkshakes around and Tehmoor for the Michelin star customer service.

The business overall is exceptional

One of the better options in this area.

Awesome place to eat delicious desserts! This eatery has everything. The decor and atmosphere is really nice, it provides a family friendly environment. There's plenty of indoor seating. Situated in a prime location with parking close by. The food is delicious and well known, especially the milk cakes. The staff are super hardworking and friendly and the food is well priced. Will be returning soon! Would definitely recommend 10/10

The dessert I had the ferror Roche waffle and the Vanilla latte was really good. On point did not take ages and the waffle was nice as it had a crunch taste to it.

Brillant desserts andva good variety. Staff are so friendly, give a fab service.

Me and my friend came in after school and the man who greeted us was so kind and asking us about our day etc. The food was absolutely delicious I definitely recommend ordering!

1st time I’ve seen a milkshake with out cream on top. And the chocolate fudge cake disgusting 🤢.

Person is actually so sweet he is my favourite man alive cant lie, all the milkshakes are SO GOOD and like you'd expect some of them to be too sweet but THEY ARNT the staff are so sweet and nice and the drinks are even better

Yummy pls go here the milkshakes are so nice!!

Menu doesn't match the prices, what's the point of a menu

I don't really leave reviews but had to on this one. I must say, very impressed from walking into the door until I walked out. Very nice and clean place to eat in, suitable for families. Very well presented and nice relaxing atmosphere. Staff are really good, lad at the counter had really good manners and is polite, opened door for a customer who had hands full, asked us how food was etc. Ma sha Allah, good place.

Love Craves amazing place really brings light to the horrors of Burnley

Took an hour a 25 minutes for them to deliver a milkshake and 2 desserts. No answer each time you ring the shop. Shocking service, will never order again from here. No apologies when the desserts finally did come.

Really Very Good and fast service. Nice & friendly customer service. Kid friendly with children with Autism. Kids love coming here

I ordered a strawberry deluxe and a strawberry milkshake they taste banging !!!! Really impressed with service! Good price and fantastic desserts well done guys !

Milkcake used to be banging, gone downhill sadly, bang average nothing special. Feel like dessert places will begin to struggle due to the cost of living crisis as the demand for desserts can be viewed as price and income elastic. Bit of a harsh review but we move.

Very bad service. Got my slush after 3 hours.this was after ringing them numerous times. Wont b ordering from here again!!

The staff here are so lovely and the prices are so reasonable. Lovely place and definitely worth a visit.

Ordered milkshakes had piece of plastic in it It nearly went down throat Told girl who served us she just walked off? Then Ordered from home for grandkids it came hour half late after 2 phone calls and when it arrived it was all melted.

I always get MILK CAKES (TRECH LES) FROM HERE, AND THEY ARE BY FAR THE BEST . I say this because I have tried many places for them and always found something wrong with tjem. Not here. Try it for urself

The best donuts ever So nice Staff are great Pricing is great too Recommend highly

I have had a waffle and a ferrero shake from here and was really impressed. The shake is thick, and u can taste the ferrero, which means they not stingy and cutting corners like other desert shops. Service is good as they turn orders around quick. Keep going guys

always cold decided to see if they are any better still the same issue cold cookie dough that’s like a rock and delivery takes the mik

Ordered large got a medium through user ears was good but didn't get want wanted and paid to much

Ordered the nachos with cheese, got it delivered and there was no cheese! Rung them up and they said there was none so we didn’t give you any!! Would have appreciated a phone or tell me when i rung to make the order as i would have cancelled! The cheese is the main bit!!! Still charged full with delivery and didn’t get what we ordered! 👎🏼👎🏼👎🏼

Amazing place, great desserts and staff 👌

Absolutely love this place the ice creams, the cakes & the milkshakes have all been tried by my family & we all love it, staff are lovely & polite too

My favorite place for deserts in Lancashire.

The most delicious milkshakes in town! The service was exceptional. 10/10

Very good dessert with ample choice

Nice place, friendly staff, tasty desserts. Highly recommended.

first time ordering from this place, best place in burnley for desserts🍨

I have been to Craves for the first time today and the aura of the shop is amazing, whole of the shop is brightly litted & decorated elegantly. Staff was polite and smiling. We ordered carrot cake, ice cream (3-4 flavours) ,their signature waffle and milkshakes. Each and everything tasted really nice and yummy. Waffles were freshly made, cake was out of the world. It is no doubt the best dessert shop of the town and I shall definitely come here again and again. The quality you get here is way better than alot of big brands in Manchester or Bradford.

Lovely place friendly staff and desserts are amazing.

I ordered from Craves, I was just looking for something sweet, but I thought that I would not find something to my liking, but I was very pleasantly surprised. Delicious sweets are prepared and very fast delivery. Thanks. We will definitely go to the place.

I’ve had the milk cakes from here and they were absolutely amazing the staff here are kind and I most certainly recommend this place.

Scrumptious desserts & excellent customer service. Food delivered within 20 mins of ordering.

Everytime I have got a dessert from Craves, it was made perfectly. It tasted absolutely amazing and the presentation was lovely everytime. The staff were super nice and friendly. I definitely recommend Craves to anyone.

First of all best Dessert i have ever had hands down!! And 2nd of all i don't think there is any place out there who puts soo much heart and love into the presentation of their deserts🤩Absolutely amazing👌🏼

The desserts are amazing! I had ordered a strawberry waffle and it was made perfectly. The presentation was absolutely wonderful! The milk cakes are also really tasty and I most certainly recommend this dessert place.

Order from here regularly and the desserts are spot on every time. Best waffles in town and very good service 👍🏻

Best place local , super cheap and great service. The milkcakes are delicious !! would definitely buy again !

Fantastic. Ordered a sundae, waffle and cake. All were amazing. There was a slight mistake with the waffle but it was rectified straight away. Excellent service

Great dessert place, what a lovely setting and the food is the best around! Can't believe the prices, soo well priced! Well done! Highly recommend it all..

Burnley version of Archie's MCR. Keep it up amazing quality.

Hands down the best dessert place around locally by far.... been to soo many places but have to say craves always clean enviroment.. fresh cakes and excellent service with that person touch..The milkshakes are on another level...🤩🤩 highly recommend and advice anyone to go and order as you wont be dissapointed with the desserts.. 10 out of 10.literally...

The desserts are on point specially the waffles. Very friendly staff and lovely little place to take the kids for a treat too. Will defo be going back 👍🏻👍🏻

I went into craves deserts on Sunday evening. They were very busy. I ordered strawberry deluxe waffle. My order came quickly according to the amount of customers there were. The waffle was amazingly tasty and fresh. Would highly recommend this place.

Very good customer service, cheap prices and large portions

I've visited this place several times and it's fantastic, lots of choice, well worth a visit I'm working my way down the cake menu Mm mm mm, well done lad.Heres a few things my kids have bought from here.

Lovely shop nice and clean. Can sit in with your food if you like staff very friendly lots of choice good price would recommend 🙂

Great food. Great prices. Lovely, welcoming staff. What more do you want?

Excellent service and the staff are really friendly. The desserts are amazing I would highly recommend this dessert bar. Best Dessert bar in Burnley. Keep up the good work guys.

Desserts are lovely, although ice cream is a bit of a rip off. You get 2 scoops which are shoved in a plastic cup which are really drinking cups.Nice staff, Great place!

Friendly staff, lovely setting and yummy 😋desserts. Loads to choose from.

Professional looking store front, great staff and even better desserts. The cheapest Tango Ice Blasts in town, 10/10 must recommend !!!

Absolutely fantastic service and desserts to match. Professional, efficient and tasty! May Allah SWT bless the business...