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4.3

Based on 563 opinions finded in 1 websites

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Nº 155 in 421 in Elmbridge

CUSTOMERS TALK ABOUT DISHES WITH..coffeesteak
Score
OpinionsNoteGoogle5634.3

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Service was great, very friendly. Not many good vegetarian or seafood options on menu or available (maybe that day?). Very quiet in restaurant

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Katie Jenkins . 2024-10-18

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The steak was 11 out of 10 with brilliant service

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Chasecasey Sanderson . 2024-10-12

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Always a lovely experience. Food and service excellent.

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Sue Paice . 2024-10-10

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Good food and friendly staff. Price point was great too

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Saara . 2024-10-04

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Food delicious but service a bit slow...we were warned at least by the waitress on our arrival

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Mole Scanning . 2024-10-01

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This branch needs more staff front of house and more training in the kitchen. 2 steaks arrived after 40 minute wait.Both were grey and pallid with uncooked fat and no evidence of charring.One was ordered to be medium,one well done.Even the staff couldnt tell which was which.The frites were pale soggy and clogged with oil. A depressing experience and not upto the reliable standards of Cote elsewhere.

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david brennan . 2024-09-05

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Menu has a good spread of choices, the fixed price ,£18 two courses £22 three courses is great value with decent food choices. Wine from around £27. We were really surprised how good it was and will be going again

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Jerry S . 2024-08-31

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Had a family meal for my birthday. Corin was a wonderful waitress she was very attentive. We had 2 children a 3 year old and a baby. Corin ensured the 3 year old was served quickly. It was also nice that she talked to us and got to know us. A personal service is very rare these days.

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Samander Mahay . 2024-08-30

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Good food and very friendly people!

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Emile Moeyens . 2024-08-21

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Front of house staff could do with a little training on customer service, very unfriendly. Sirloin steak was shocking asked for medium rare came well done. When I pointed this out the server told me to hold onto my chips while a new one was cooked! The second steak was even worse half rare the other was medium. The green salad was limp and had to hunt for the advocado. My partner had the breton fish stew with most of the mussels unable to eat as not opened. The steak was removed from the bill but still a complete waste of money!!

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Susie Lee . 2024-08-13

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The steak had no crust but the waiter was very nice

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Vedant Pillai . 2024-08-05

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Very good food, quick service, loved it.

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Ulli Hönow . 2024-07-16

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Delicious food. Staff was extremely accommodating to our food allergies. Highly recommend.

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Lindsey Adams . 2024-07-09

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Excellent service from our waitress, unfortunately didn't ask her for her name .

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Bob Burman . 2024-07-06

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I came here because of the good reviews. I’ve been waiting for someone to come and get my order of drink and it’s been more than 10 min without anyone looking in this direction. We had to leave after 20 min.

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Karol Topac . 2024-07-04

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What I expect from Cote a lovely dining experience, just relaxed ad to be enjoyed.

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Kevin Collins . 2024-07-03

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We both had the Fixed Price menu and were very pleased with our choices. Hamish, our waiter was very friendly and helpful as was the team leader Jack

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Robert Smith . 2024-07-02

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I had a coffee a few days ago. I asked the waiter for some normal sweetener saying I was diabetic, among other things he seemed to have completely forgotten to serve sugar with my coffee. Was told they didn't have any and came back with 4 cubes of brown sugar in a dipping bowl?! It should be noted that the same waiter had previously asked me if I had any intolerances or allergies... Let's ignore the fact that the coffee was served in a water glass... Cote'…. SORT IT OUT!

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Pamela R . 2024-06-23

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Great value lunch special, lovely service and very relaxing environment.

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Peter Hook . 2024-06-17

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Great selection on the menue. Friendly staff.

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Mark Pells . 2024-05-28

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A great meal with lovely service.

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Louise Duncan . 2024-05-16

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I always enjoy going to Cote, especially as no two are the same. This one is particularly nicely laid out (for my tastes anyway) and the staff are really attentive.

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Adrian “Goose” Kerry . 2024-05-15

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This is the second time we’ve visited Cote Esher, and on both occasions the food has been great. Yesterday there was a group of 16 of us & we had a really nice evening. Lovely food and helpful staff!!

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Rosie Trueman . 2024-05-12

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Very nice food, good at dealing with allergies.

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Matt Simons . 2024-05-06

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Great food and wine. Wanted a small lunch and the cost was great. Had the sea bass and my friend had the lamb both were very tasty. The service was quick and friendly.

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Florence Isaacs . 2024-04-29

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Service great. The prices are silly though, so over priced for what you get and portions scaled back. The tomato salad was a joke! Looked like one tomato cut up and thrown in a bowl. Another example of how Brits are ripped off.

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Adrian Larkin . 2024-04-27

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Good service, lovely atmosphere. Food and coffee was good but not completely blown away. Will still come back though. Overall, pleased with the food and visit (breakfast).

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Luke Nicholson . 2024-04-21

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Three of us ate here. We all chose from the à la carte menu. We chose different things, and we were all extremely pleased with our choices. My fish Parmentier was superb. Would definitely recommend

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Becky G (Bexdragon) . 2024-03-23

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Really good food great atmosphere definitely worth a visit

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nicholas williams . 2024-03-23

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Best family restaurant in Esher. We have been coming here for many years and it is getting better year by year. We always recommend it to all our friends and family.

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Wojciech Jagodzinski . 2024-03-01

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Nadia was on it and general service is always on point. Very accommodating and just a great place to have lunch. Food is fresh (salads are awesome) and the waiters are always at hand. I am always a happy customer here. A big thanks to Nadia for being a star!

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Vanessa Gondar . 2024-01-23

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Staff were friendly and helpful, food was fab - the beef Bourgeon , the mushroom Bourgeon (vegan) on and the fillet steak washed down with a bottle of Cote du Rhône. Just was a little bit loud, when we come again we would pick a week day.

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C Osborne-Hutson . 2024-01-07

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Always good food, staff are friendly

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Chris Lodge personal . 2024-01-02

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Got a lot better,not 100% sure they have turned the corner after a few bad meals at a number of Cotes, clearly a head office change. Hopefully, they have reverted back.

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Will Fr . 2023-12-29

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Lovely varied menu. Superb taste and attentive service.

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Paul Parsons . 2023-11-30

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We were a table of four - all our dinners were very tasty. And we really enjoyed the Xmas profiteroles! (I think those need to stay on the menu). And nice comfy chairs - which are great if you want to have a comfy relaxed evening. All in all a very good restaurant. Parking available just down the road (just past Waitrose). Only downside was a really noisy big table close to us (women shrieking) - but that's the patrons not the restaurant.

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Antl . 2023-11-26

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The staff were polite and helpful is the best I can say. The order was wrong for our food and the rib eye steak was the worst I've had in 20 years. It was a bit burnt on the outside and raw in the middle and tasted of whatever had been burned on the griddle previously. I'd rather not waste is so I smothered it in sauce but it was quite quite bad. I presume it was a new chef. I'd avoid at all costs.

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Spurs . 2023-11-26

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This is the first time I have felt the need to complain about this restaurant. The service was very, very slow and it wasn't busy. I ordered a quiche Lorraine. The chips thankfully were delicious. The quiche was the worst I have ever had. The pastry was very very soggy and the depth of the filling was so very shallow that the melted cheese was overpowering. When I mentioned these problems, the waitress was quite dismissive. It may have been useful for the kitchen to know my thoughts, but I fear my opinion was ignored.

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Elaine Mitchell . 2023-11-20

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Great food and excellent service.

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Ian Marchant . 2023-11-12

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Fabulous food and even better service !

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Chris Turner . 2023-09-25

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The service was great. The atmosphere was lovely. The food was, as always, top notch. The butternut squash and lentils was a great vegetarian choice.

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Jodi . 2023-09-20

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There was a group of us for lunch on a Monday. I can only assume that all experienced trained kitchen staff were off. I had a salad nicoise, a classic French meal. Sadly the kitchen had no idea how to prepare a salad. The tuna was cooked well and that was it. It was a pile of untrimmed lettuce leaves, looked like a whole lettuce, mottled dark outside leaves not trimmed, thick white stem and the small inner leaves not separated but cut in a wedge with all the stem on. The leaves were not torn or sliced just whole This person could never have seen a prepared salad. The anchovies tangled and buried under the steak, as were a few beans. A hard boiled egg from the fridge cut in half was thrown on the plate with a few cold from fridge new potatoes, cheap tasteless and seedy cherry tomatoes and a few hard green beans. There was zero presentation skills, especially as this salad can look beautiful it properly presented. On top of the tuna steak was a heap, a good dessert spoon, of black olive tapenade from a jar in the fridge, that was totally overpowering. The salad wasn’t dressed and I had to request some vinaigrette , which was good when it came. Is there no one to train staff? Have they ever eaten in France? Do not call yourself a French restaurant if you have no finesse. My friends all had ice cream. It was served with massive dessert spoons, the large teaspoons on the table were the correct size. This chain needs to go the way of all others like Ask or only open when they have experienced kitchen staff who understand food and presentation. I feel I’ve been mugged when I’m served food to such low standard. Not by the staff, they don’t know any different, but by the organisation of senior managers.

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Hilary Cantor . 2023-09-04

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Super relaxed Sunday lunch, service was charming if slightly slow and food was great. Cote rarely fails!

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Barbara Strachan . 2023-09-03

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Cant sing high enough praises enough for this Cote. Probably helps they have had the same staff for an age which says something for the company.

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Chris Green . 2023-08-10

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Too noisy. Have to shout to have a conversation.

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Yvonne . 2023-08-06

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Turned up on a busy day, Tom Jones was playing at the Racecourse and there were lots of prey concert diners in there. We were quickly led to our reserved table and served in a good time. The waiter was friendly, the food good and it was a very pleasant evening out.

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Thames Brokerage . 2023-08-03

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Poor toilet facilities Broken toilet seat Would expect a much higher standard

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Peter pritchard . 2023-07-29

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It's all improved at Cote Esher , great service and the chef here the best !!

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Martin Goldsworthy . 2023-07-28

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Somewhat spoilt by noisy children. Why do selfish parents impose their unruly kids on other diners in restaurants? Just stay at home or control them. Anyway the staff were very sympathetic and facilitated their exit. This chain has been around for a while and have a good geo spread. Menu is well balanced, interesting and fairly priced. Atmosphere is comfortable and the staff were very well drilled, personable and engaging. An easy preference in the average high street. One of my fellow diners was positive on the breakfasts here so I will try that in due course.

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Alan Lawson . 2023-07-23

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Great service, great atmosphere and amazing food.

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Sandy Sheard . 2023-07-23

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Always great food and gluten free too! Can be a little noisy, but service and food always first class!

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Sue Lewis . 2023-07-16

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The choices for breakfast was good the food was even better, service would have been 5 but didn't get the chocolate on the cappuccino even though we were asked, pedantic I know but!!!

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Brian Woolner . 2023-07-15

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Fantastic! Lovely meal and great service. Well looked after by all the staff.

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Alana Lucas . 2023-07-14

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While this is a chain restaurant (and therefore you know what to expect) the food was so much better than other Cote branches and the service was above good! Thank you!

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ctempler1 . 2023-07-09

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Lovely restaurant, food was good and very reasonably priced. The position in Esher is great, even better if you like cars and sit outside! Staff were lovely, extremely attentive, very polite and professional. I do feel that the food had a little room for improvement, my French Onion soup was good but didn’t smash it out of the park.

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Darren Tingley . 2023-07-09

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First time I’ve been disappointed with a cote, went for breakfast with someone who hadn’t been before and their meal was completely messed up, they were really disappointed. Luckily my meal was fine 🤣.

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Simon linden . 2023-07-05

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Came here for dinner with my other half, it was lovely. Service and food was great.

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Darren PT . 2023-06-16

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Elegant venue and staff excellent

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Mel Bromley . 2023-06-12

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Always great service and the breakfasts are 🏆

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Matt Cobden . 2023-05-20

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Quiet time of day, so didn't expect more atmosphere wise, but the steak was awful. Very odd taste and didn't look like sirloin. Sent it back and got another bit that also didn't look like sirloin and had no taste at all. Shame as Cote was always my go-to for steak and chips. Needless to say, i didn't pay for it 🤨

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Jacqui Persson . 2023-05-18

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I was a guest . The food and service was excellent .

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vernon bond . 2023-05-02

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I had a disappointing experience at Cote. My mother had just moved to the area today and we were looking for a quick bite to eat, before we started to unpack. Despite the restaurant not being full and having empty tables, the waitress on the door was very rude and immediately told us that they were full. There were a few empty tables which could clearly be seen in the windows. I have been to other Cote chains many times before and have never encountered such behavior. I quickly went online and found that there were indeed tables available, so I made a reservation and returned to the restaurant, hoping to wait at the bar and have some drinks. However, we were not allowed in and were told that our reservation was for 15 minutes later. I went away and, to my surprise, our reservation was canceled even though there were empty tables. I was surprised and frustrated that Cote required reservations. It's not even a high-end restaurant, and the prices are reasonable - FiveGuys is more expensive and that's a fast food restaurant. If they had simply told us politely that there was a dress code or some other issue, it would have been more acceptable. Unfortunately, they were rude and unaccommodating. As someone who lives in Richmond, I am disappointed that my first experience in Esher was ruined by the poor service at Cote. We ended up going to Coppa Club in Cobham, where we were treated much better. I hope that Cote can improve their service in the future so that other customers do not have the same experience as we did.

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Elliot Spiers . 2023-04-30

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Rude staff - After requesting a table the waitress straight away said the restaurant was full without even checking availability. We then looked online, booked a table from the long list of available times & when we communicated this to the waitress were told we’re 10 minutes early, are not allowed to wait by the bar, we have to leave and come back... We obliged & in that 10 minute wait we received a notification that the restaurant cancelled our booking I’m shocked by this experience & I’d encourage Cote to look into why customers are being treated this way? if a dress code issue (my partner wore shorts & hooded jumper) please just communicate that to the customer & I’m sure they will understand instead of speaking to them disrespectfully & cancelling their booking

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Emily Cherrett . 2023-04-30

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Late breakfast. Good service and good food. We had a variety of different breakfasts and everyone happy. Kid friendly.

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elaine abbott . 2023-04-23

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Sharing plate to start and moules frittes and steak frittes were had and a side of greens. Great service,very friendly waitress. We will be back. Big fan of this menu. The portion size is good, too.

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susan williams . 2023-04-16

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Delicious food, reasonable prices, friendly staff and they even got my boyfriend a birthday card as I mentioned it when I booked. I love this place, it's amazing 🙌🏼

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KujoTheUnderDog . 2023-04-06

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Had a great breakfast, good value

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chris aldridge . 2023-04-05

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I ordered the croque Monsieur for breakfast 29/3/23 which was served on sour dough bread, it was terrible, difficult to eat and was just cream sauce which was not grilled enough, was still white not cheesy. I was told by the staff this is how you are now serving it. I left it but I still paid and no alternative or reduction was offered to me. How can you take a French Classic and ruin it so…..especially in a French originated restaurant????

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Valerie Nash . 2023-04-01

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Classical French onion soup don't need so much black pepper to add!) Let us, your guests, to decide how much salt & pepper we like!) Fish Breton stew is so large & extremely hot that I was sitting & warming my hands for a while waiting to begin)) nice by taste, good all sea food, calamari are soft & tender. Very busy on weekends, stuff are polite & helpful!

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Compliche2000 . 2023-04-01

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Consistently good. Friendly staff, great food.

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Julia Dunne . 2023-03-30

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Great mother's day lunch staff very attentive and efficient during a very busy lunchtime.

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Mike Edwards . 2023-03-27

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Yet another delicious meal at Cotes, Esher. Atmosphere is always welcoming, staff are extremely friendly and professional. The place is always clean, service excellent and good value for money.

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Lydia Elnaschie . 2023-03-17

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Staff were amazing. Even though it was crazy busy they were able to accommodate. So friendly and food is always superb. The French toast is divine.

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kev sed . 2023-03-05

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Staff are excellent. Food is very good and great value. What could there possibly be not to like?

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Richard Leathem . 2023-03-03

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Absolutely awful. Waited 20 mins to get order taken, 40 minutes for a breakfast in which everything came out cold - a literal raw tomato which was meant to be grilled but just covered pepper. Awful awful food do not eat here

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Mari O . 2023-02-26

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Slow and cold food. Terrible service also

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Ryan Kerr . 2023-02-26

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Not the best steak. Great wine though.

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Callum Tait . 2023-02-15

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Been to a few Cotes - they are usually OK. 2 out of 4 of us arrived a bit early (7.20 for table at 7.45) were told to leave and come back - even though restaurant was half full. Starter and Puds, fine. 1 steak was OK, slightly under, 1 main fair (mussels) 2 horrid risotto's. I mean really bad, no seasoning, no taste in stock, rice felt like it had been unfrozen in a rush - absolutely tasteless. And they had no parmesan (we were offered cheddar 😂). Manager gave us mains for free, but really what on earth are they doing serving that.

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Markus Winter . 2023-02-04

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The service was good, friendly and attentive staff. I'm giving this 3 stars because the portions were quite small particularly the portion of fries and the apple and blackberry crumble. Taste of the food overall was good although if I'm being honest the cheese in the cote burger was not so nice.

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Peter Finnigan . 2023-02-04

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Extremely kind people work there. They were amazing, everything perfect ans without rush. Very good experience be there

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Sandra Leslie . 2023-01-20

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Very good food, excellent wine list and friendly staff, totally recommend it and will go again 👌

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Eleanore Steel . 2023-01-15

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Friendly staff, good service, and excellent food.

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Sue andrews . 2023-01-04

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Excellent food and a lovely service, extra effort made for my aunty-in-laws 80th Birthday 🎂 🥳 . Thank you very much to a young mixed race girl, whos name I didn't catch, but made our experience wonderful 😊 with her impeccable service!

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Irena Singh . 2022-12-19

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Great food, really good service. V friendly

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Nicki . 2022-12-03

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Popped in for the vegan breakfast and was really happy. This place can be busy and we didn't make a reservation but the host was super kind and found us a table. Service was impressive and staff were super. Will be back more and they keep adding vegan options. Seating arrangements are comfortable and not overly crowded.

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Neil T . 2022-12-03

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Lovely birthday meal spoiled by RACIST waitress who came over to us TWICE to ask us if we had paid the bill, after we had already settled the £75 bill with another waitress!!!! Came here Tuesday 29th November around 7pm for my mother's birthday meal. Main waitress who was serving us was really lovely. I think she may have even been the manager? Not sure. I gave her a cake that I had bought for my Mum and she kindly brought it out with her team singing Happy Birthday after we had dinner. Thank you! However, after I had paid the £75 bill by card, my Mother and I were sitting at the table chatting. A few minutes later this eastern european lady came over and said "Have you paid?". We were shocked and said yes. She then walked away and then came back again 1 minute later and asked us AGAIN "have you paid?". We then said yes again and asked what the problem was. She then just said "ok" and walked away. There were 3 other tables around us with people sitting so they could easily hear this disrespectful woman questioning us each time. We were the only non-white people in the restaurant at the time. And she did not interrogate and harass any of the other tables like this. So it's very clear that this was racially motivated. Absolutely disgusting way to treat customers. Spoiled our meal. All she had to do was check the till system or speak to the waitress that was serving us and she would have seen that we had already paid! We've been to several Cote branches before and never had such issue. Unfortunately, we won't be coming back to this branch again after this experience. The woman should be fired.

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Yasmin H . 2022-12-02

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Good service and polite staff and breakfast good

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Silvana Tracey . 2022-11-17

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Welcoming staff. Quick service. Varied menu. Slightly disappointed with French onion soup, bit too sweet and heavy

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Alison Sokolov . 2022-11-17

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Always love Cote. Weybridge closed so we came to Esher to celebrate Jessica's 19th birthday. Great food and service.

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John Owens . 2022-10-11

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Lovely meal, great customer service. Exceptional wine.

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Kerry Murphy . 2022-09-09

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Very enjoyable meal at Cote. We had 2 portions of garlic bread to start, followed by 3 Cote Burgers and a Penne Pasta. The service was very good and both courses arrived quickly.

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Andrew Gordon . 2022-08-29

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Superb dinner here last night. Spacious surroundings. The staff were really attentive, best service I’ve received recently. Food was delicious with great menu choice.

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Sharon Thomas . 2022-08-26

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We really enjoyed it, there was a a slight problem with how rare the tuna should be but the waitress came & resolved the problem, quickly & without question. Absolutely recommended 🥂

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Dom “Faervik 1” D . 2022-08-26

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Always reliable, tender steak and chips, friendly service

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Andrew Hodgson . 2022-08-13

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Cote is a wonderful place to eat. The food is always of a high quality.

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Sandra Ray . 2022-07-14

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Really nice meal,good atmosphere

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colin lewis . 2022-07-08

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Nice staff, English breakfast could do with some boudin noir!

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Andy Jones . 2022-07-03

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Great food, reasonably priced, lovely staff, nice surroundings.

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Martin Manning . 2022-06-23

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Good service, nice decor and good food. All reasonably priced.

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Emma Cheney . 2022-06-12

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Excellent service and food as always. Such friendly staff at this location.

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Scott Williams . 2022-05-18

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