Côte Barnes in Richmond upon Thames

We came back to Côte after a few years that we haven't visited any of the chain restaurants. Barnes was the first time. It was a Saturday evening. There was no atmosphere at all the service was really bad I also managed to have one of the waitresses rolling her eyes on me for asking for ketchup & mayonnaise to go with my meal. and the food was really average. we Just wanted to finish the meal and leave. shame on your Cote Barnes!

Disappointed about dinner we paid 140£ for 2 adults and 1 kid, and we were disappointed by the quality of the food, and wine. The steaks weren’t good quality, the brussel sprouts were burnt, the onion soup with comte toast didn’t taste comte at all. The crab / comte toast wasn’t good. And the praline tart was industrial. Disappointing experience. Not coming back for a long time

Food is consistent with most Cotes. The service at this branch isn't as good as others. The waiters aren't on the ball regarding customers needs and are slow to take orders we find.(Happened most times we go) It's a bit of a draughty barn of a place and not really cosy. It's never as busy as it could be for such a good location so maybe other diners feel the same. We want it to succeed but it needs to be tackled by management to give it a shock in the arm.

Absolutely amazing menu, so tippical of the South of France. Beautiful terrine on the snack board. Great wine oist aswell.

This is a new place for me. I liked the spacious feeling, there was a lot of room between the tables. The lighting was slightly dinmed which was nice. The wine list had a good choice. I chose the Malbec which went very well with the beef dish. For starter the home made pate and toast is a good welcome. I will go again if the moment arose.

Always very good experience in Cote Barnes with friendly staff and good service.

My son really loved their pri-fix steak lunch. He said it was one of the best restaurants we've ever had after we had arrived in London in Feb.

Might have caught it on a off day but a bit disappointing in some ways. Service was friendly enough but food took an age to come (we were there over two hours in the end) and the quality of the fish mains, in particular, not up to the same standard as Sloane Square, London Bridge or Wimbledon. Being in the middle of the restaurant by the main door, we seemed to get overlooked or fall between two different teams. Not sure we would rush back which is a shame as we are Cote fans.

Very nice staff and can't fault the service, but the food was terrible. We sent back the cheese souffle, tasted microwaved and maybe contained gelantine, nasty; and the scallops were tiny, rubbery and tasteless. Great shame, used to be so reliable. Good customer service as removed from the bill but still!

I didn't give it a 5 stars since I feel food portion size hade shrunk but great atmosphere for a catch up with friends

I hosted an American friend here last week and the experience has entered our list of mutual jokes. Food terrible and service lamentable. I’m pretty upset as this reflects very badly on me and also on the UK. Avoid!

If I could give this zero stars, I would. I felt badly for my UK host who was trying to show off the beautiful and serene setting Unfortunately, the food was inedible and he was embarrassed. I know this is a chain so I would avoid ALL LOCATIONS!

Ordered water for the table and various drinks including wine and cocktails. Food arrived... we reminded the waiter that none of our drinks had arrived. Finished food before the wine arrived which we sent back.. Still no water... gave excuse of understaffed... didn't charge us for the drinks that we had rejected anyway cos they were too late. We paid a lot of money for food we didn't enjoy no other concession..my partner was desperate for any drink at all and none came. Shortly after we wished we had not paid for all the food PLUS service charge just one small course each for £67.. this was mainly becauses it was our daughter's special treat and we did not want to upset that by arguing with the staff who already showed no remorse only excuses. I will not go back and will tell all my friends about how we were treated. We are very local, Ive already told a few local friends what to expect. Very very disappointing. Robert

The meat we had was rotten/spoilt. Utterly inedible and we’re now worried about getting sick.

Good food great staff and atmosphere

Fantastic experience, couldn't be happier with the team in Barnes.

Lovely food, great atmosphere and wonderful service from Mishal. Would highly recommend.

Absolutely my favourite Cote Brasserie. The staff can't do enough to ensure the customer has a perfect experience. I visited recently was given a lovely table overlooking the pond. Lucy in particular is always so welcoming. Our food was delicious. A perfect evening . Will definitely be returning. very soon.

Very long wait plates were cold steak very rare Even though asked for medium burger very tough, felt sorry for staff there wasn’t enough of them , alas won’t go back 😔

The restaurant’s view of the lake is more than wonderful. The staff are nice, especially Nadia. The Maryam caramel, creme brulee and espresso are very delicious. The restaurant’s view of the lake is more than wonderful, the wonderful staff Nadia, the Maryam caramel, creme brulee and espresso are very delicious.

Slow service despite not being busy.

Great location, staff and food as always.

It was a fantastic birthday experience. The team were friendly and warm and helpful. We brought a birthday cake and they brought it out with singing and candles and two complimentary scoops of ice cream, with happy birthday beautifully written with sauce on the plate - very kind of them. A lovely atmosphere and of course, great food and wine!

I was sad to hear that Danielle had moved on but I met Jade and Assad yesterday and was greeted with a warm welcome. We had the Prix fixe menu whitebait to start for me and the bacon lardons salad without the egg for my friend. Followed by the steak fries for both. All beautifully presented and cooked. With a lovely bottle of Muscadet. We'll be back!

Weekday lunchtime, only 1 other table , but great for a good chat without shouty folk! 🤫

This place is great, the service was really good and they treated us very well as it was my birthday. The food was excellent, I would definitely go back here when in the area. The view from the garden is also great, with the swans visiting.

I like Cote, I have eaten in various Cotes ever since their first one opened in Wimbledon village. I was, however, underwhelmed by Cote Barnes... I was there for a birthday celebration. We had the charcuterie to start, which is generous and good quality. We ordered pork belly, and I had steak and frites. I asked for the optional triple cooked chips with truffle and also the optional peppercorn sauce ( £2.75), I wouldn't normally but hey it was my birthday. We were still eating our charcuterie when the main dishes were brought to our table. We said we were still eating,but the meals were left at the end of the table. I had been given what I felt were normal chips, and I couldn't taste any truffle. The peppercorn was not on my plate. We couldn't find anyone to speak to, and then the waitress passed by and asked if everything was ok. I told her I thought these were normally cooked chips, and I had ordered the peppercorn sauce. She looked confused and went off, and she returned with a tiny jug of peppercorn sauce. The Manager (?) came to our table and said the chips had been cooked in truffle oil... I said well ok but I can't taste truffle, and the peppercorn sauce was cold. He offered to replace the sauce. I said no, I will carry on, as I had by then nearly finished my steak... We had to wait a fair while to pay our bill as the shift changed, and we saw staff leaving. The same waitress came to get payment and then said the bill is different, left, and then came back with a plate with happy birthday and a small cake and a candle! We had started getting our coats on by then, so I said thank you, but no thank you. It's rather too late to eat that now and then left. She did apologise about getting the order wrong. I'm disappointed, more for Cote,which has been consistently good and this may be just be a one off, but if you read this Cote, please take note and make adjustments...thanks

Service and kind staff make this a brilliant lunch spot; Mishel and Asad were very prompt, attentive and lovely.

Great staff, good food, fair prices. Nadia is a great waitress. Always cheerful and attentive, remembers us and our usual order. A very positive local restaurant experience from a chain restaurant!

Very good food. Classy but relaxed decor. Friendly and efficient service. Exceptional value.

It was a really nice lunch and the staff were friendly and helpful. Good value

Very nice local restaurant! Good food, excellent staff, very nice atmosphere.

Review based on multiple visits. Consistent service and good food. I appreciate the unassuming nature of the staff as well as the changing and dynamic menus. This location fits very nicely into the area. Strongly outperforms other branches I’ve eaten at over the years. Definitely worth a visit!

Beautiful experience, good food and the warmest service. Thank you Nadia for making it so lovely!

The evening started out very well with my family , we had a lovely meal with drinks and our waiter was very helpful and polite. Unfortunately after receiving gift cards for my birthday to pay for our meal the manager incharge took my vouchers and returned to the table to confirm the payment was completed. As I was about to walk out the door she rudely approached my table Infront of other diners and told me I owed her more money. After returning to the counter to find out what the problem was she confirmed their was no mistake and abruptly told me everything was fine. No apology , abrupt and not hospitable at all . Customer service training is required as this was a very embarrassing encounter for me and my family , especially Infront of a full restaurant A real shame

After a rocky patch a year or so ago this place seems to be well back on track. Will be back for another lunch soon!

Brilliant branch of Côte and very family friendly! The children's menu is great and good value and our kids love going there. Halim is a fantastic asset to the team and we are always so happy when he is there and serving our table because he is the kindest, most attentive, friendly person ever and my children think he is wonderful!

Impeccable service from Steve, very friendly, polite and attentive. The food was delicious and everything served promptly.

Lovely food. Great service. Very welcoming and relaxing

Delicious food and excellent service

Really delicious French meal of moules and fillet steak. Friendly efficient service. Great local neighbourhood restaurant.

Lovely atmosphere and such kind staff, especially Nadia!

Good for large groups as plenty of space, nice waitress but the food was flavourless. Three courses, each one very disappointing

The atmosphere and overall service was great the lady who seated us was polite and Jamie and herbie were fantastic The food was hot and the steak tasted delicious.wonderful dining experience and I will definitely recommend family and friends .

I always enjoy a visit to Cote Barnes. Made to feel welcome and can choose your table. Staff friendly and helpful and you are told if a staff member is being monitored/under instruction so that you can make allowances for any small demeanours.

Lovely restaurant located next to Barnes pond. We dropped in for lunch. The food was delicious and the decor stunning. The service was variable.

Always a great meal at a great price

Sam was amazing...very bubbly and full of beans...Great pizza 👍❤

Mohammad was amazing! He sang happy birthday so well 😃

Food was nice.A bit slow but worth the wait. Kids menu no that tasty.

I really loved this Cote. The setting was lovely especially on a hot day . The three waiters who served us were so nice and attentive, Mohammed and another man and woman I forget name! The steaks I ordered wasn’t amazing quality for the price but the Chocolate Mousse was so good and the belly pork . I will definitely go again !

I love the stylish interior of Côte Brasserie and the food choices are great and affordable too! Always nice to visit, would just love to see that Espresso Martini pancake on the dessert menu again, as that was one of the best desserts I had in my life!

Very fun night! Our Waiter Mohammed was very friendly, attentive and efficient :)

Halim our waiter couldn’t have been more friendly or attentive. He was brilliant with my children and thanks to him we have a wonderful experience when we go for children’s tea. We will definitely be back, if only everyone there was as friendly!

Great experience - Mohammed the waiter was exceptionally attentive. You’ll find lots of places with good food in London but good service is unique. Will definitely be back.

Great service and good menu for breakfast .

Great service and good menu for lunch

Food is good and well priced. Unfortunately service was underwhelming, staff forgot to bring the hors d’œuvre as part of the new menu before telling us there was a shortage of baguette (without apologies or offering something else). No discount of apologies with the bill, not that we will ever return anyway.

Delicious, a store I will go to all the time

Daniela it’s the most welcoming person .. Well I will definitely comming back ..

I love this place. Great food and a fantastic restaurant to be in. The steak tartare and the steaks they make here are superb and overall the food is fantastic

Excellent service and tasty food !

Sub average food compared to other côte restaurants I have been too..

Great food and perfect service. Thanks Daniela

Disappointed with the cleanliness of the 3 toilets

Fabulous family lunch on a beautiful sunny day. The fish stew was incredible and so was the service! We'll be back..

Great place for lunch. Varied menu and prix fixe

The food was amazing. However, the service let us down a bit.

Excellent service and great food.

Lovely staff and superb food choices.

Superb food.. excellent service.. friendly staff. Absolutely recommended.

Next to a small pond, good at location and could have a walk after the meal

Lovely food, service and ambiance :)

Food was generally good. Avocado on my toast was a small portion but everyone’s poached eggs were lovely. Service good but four pots of tea were served with no lids! This meant it went cold very quickly. Obviously short staffed as I had to find the server to get more water.

Very efficient service, friendly staff and good quality food.

Great time here with friends. Highly recommend, great vibe, awesome food and brilliant service. During our time here we were served by Steve who helped us decide our wine pairings with the food being served; he gave us an experience to remember. Would highly recommend. Fab for all occasions

Lovely relaxed birthday dinner for 8 plus a wheelchair. Very accessible and so friendly. Food great and a lovely warm welcome.

Went in for Sunday Brunch, first time since pandemic, brunch deal is no more which was very missed - menu has reduced

Staff were friendly and accommodating and the service was excellent. The food on the other hand was very average. We had the onion soup to start and the cheese and crouton topping at clearly been charred but possibly a little bit too much! There was a burnt artificial taste to it. The soup had more than likely been microwaved as there was a slight inconsistency to the temperature throughout. The mains were again very average and tasted like the majority of sauce based ingredients had been microwaved. Whilst the food was tasty nothing was overly fresh.

We went to Côte for a family lunch. The food was amazing- I ordered steak with watercress and frites, it was delicious. The desserts were amazing too. All the food was very well-presented and arrived quickly. Additionally, the service there is amazing- we had great staff throughout the trip. We enjoyed the ambiance as well- the restaurant has good views of Barnes Pond from the wide windows. Overall definitely recommended

Excellent child friendly atmosphere during the day. My small son is visually impaired and finds strong sunlight disturbing, and the waiter moved the whole group to a shaded tabled to help him. Food os excellent, and the manager attentive to a happy team. Probably the best restaurant in the area.

Lovely location, very good value meal deals and excellent staff make this a regular venue for us. I've been to many of their branches but this is my favourite. They made a slight error with an order yesterday and immediately comped our second bottle of wine. Given the first was free in the January meal deal it ended up a very reasonable boozy lunch!

A total rip off. Appaling service and mediocre food at ridiculous prices

Lovely foods and staffs. In a wonderful setting. Worth visiting.

Fantastic food and the staff are always welcoming and helpful..

Good all round family dinner for a weekday dinner

The food is below average. We got the burgers on the old, hard buns and overoll burger assemled to make it as cheap as possible for the restaurant. The location is good, bear the park. That's actually the only thing what is good abot this place. Not a great place to have a tasty food.

This place had a great ambiance and is in a fantastic location, especially for warmer weather. The food beef cheek was cooked to perfection and the wine recommendation was delicious. Couldn’t mark this place down at all it was brilliant 🤩

Great food and excellent service!

It is what it is, which is a Côte. Just like the other Côtes. Côtey côtey.

French? You know what I like best? The price… END

Amazing place for a dinner dates Great food, friendly staff and really good value for money! Sharing a plate of mussels was the highlight of our meal. On top of that the pork and beef main was incredible and the crème brulee was a great way to end the night

I visited Côte Barnes for my birthday dinner. The staff were very attentive from the start, offering educated opinions on the food and wines. The food was amazing, flavorful and well-presented. We had one issue with food but the staff were so polite about it and fixed the problem promptly that we wouldn’t fault them for it, mistakes happen. The way they reacted completely resolved it. The atmosphere of this restaurant is great and this place is the perfect balance of both quality food, but also affordable prices. I want to say a special thanks to the waitress April who served us. She was polite, perceptive and professional, and even overhead it was my birthday so arranged a free desert to be brought out to me whilst singing happy birthday. Honestly, my birthday evening was great thanks to this meal out, so thank you April and also thank you to the team at Côte Barnes!

Surprisingly good and great value.

Had a large dinner party of of 20 guests and the staff were incredible. I can't thank them enough. Ambience was lovely and the food was top quality as usual. Thanks to Lucy and her team for everything they did that evening.

Training day launch was great! Nice decor attentive staff almost perfect food! Will be back! Happy Côte is in Barnes!

Always consistently wonderful. Will be looking forward to the next visit.

Nadia was amazing! Very thoughtful and patient with my 3 kids and made them feel at home! Thank you Nadia

A thoroughly good branch of Côte.

Great selection of mains and starters with food served hot and well seasoned. Service was pleasant enough with friendly staff in attendance. All round very encouraged to return and sample other delights apart from well prepared burger meal with fresh salad I had on this occasion.