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4.3

Based on 316 opinions finded in 1 websites

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Nº 84 in 230 in Forest Heath

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle3164.3

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Have visited this location twice now and the coffee has been great. Have tried the golden caramel macchiato and the salted caramel frappe so far, both were delicious. The frappe was especially well-prepared. Friendly service and this location in Mildenhall even offers a military discount! The shop is clean, quiet, and comfortable and they have some outside seating as well. I am sure I will be back to this location many times.

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C S . 2024-07-21

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They give discounts to blue card holders and first responder. I got the large cappuccino and Victorian sponge cake.

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EMS . 2024-06-01

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5 star plus service in mildenhall Costa coffee today what lovely gentleman, they really went above and beyond to make sure me and my daughter had lovely drinks. Highly recommend. Thank you

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Gillian Dacascos . 2024-05-25

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Traditional coffee shop. Lots of young people studying something. The cup they delivered my Americano coffee in was huge and they happily gave me milk on the side. Lovely place.

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Jim Trosen . 2024-04-28

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Popped in here a few times now, whilst waiting for my coach. All the staff are so lovely here, has a real homely vibe.

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Akilah Davies . 2024-04-07

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Revisit after 5 years brought back doing memories.

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Nigel Meeking . 2024-03-14

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Staff are always friendly & welcoming.

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Sarah Wood . 2024-03-03

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Always friendy polite helpful xx

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Suzanne Bilby . 2024-03-03

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Great staff, always smiling. Happy to help.

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Christine . 2024-01-21

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Great coffee and service, perfect stop after a winters walk along the river

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Peter Guy . 2024-01-18

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The staff is extremely rude all the time went there staff behaving is ridiculous not friendly staff today I went there just ask politely that I miss my bus if she make my coffe ASAP but she show me attitude and. Still I remain calm this is my last time I went there next time I won’t go Mildenhall Costa 1st they should teach there staff how to behave with customers

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Meer Nazain . 2023-04-17

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It's like having coffee at a friend's house

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Phil Ambrose . 2023-03-30

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The staff here are really friendly, the coffee of course is wonderful ! Caramel Frappachino with cream and sprinkles with a great hit of coffee is a definite winner for me ! More so as the one from McDonald's is good but Costa beats it for me hands down 😁😁

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Julie Cook . 2023-03-02

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Popped in for a coffee with the other half. Have used this Costa a few times. Staff really friendly.

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Wayne Rice . 2023-02-16

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Great little coffee shop,friendly staff.

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Ani H . 2023-01-23

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Always a nice stop on our way back from friday market

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Paul Rijckmans . 2023-01-23

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Nice hot cup of coffee on a cold day

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Ian Pritchard . 2023-01-15

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My favorite Costa location. Everyone I’ve encountered there has been so friendly and attentive. The coffee is always good and my kids love the toasties and sweets.

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Tiffany Harley . 2023-01-14

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ok I suppose if you like Costa coffee and can't find an independent coffee shop

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Noel Garner . 2022-12-27

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Service is usually fantastic, but its been let down lately by some staff members who tend to be rude to customers. And the atmosphere is very lacking as there aren't any Christmas decorations or music. It's quite bland.

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Matthew Greening . 2022-12-05

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Amazing customer service and tasty drink!

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Nicole Goff . 2022-11-26

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I was working at the Mildenhall police station earlier in the year and visited costa most mornings. The staff were super friendly and always good for a bit of a laugh. They were really welcoming and the whole place was spotless. Simply can not fault the place. If I’m ever in the area again, I will be returning 100%

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Dean . 2022-11-23

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Doesn't exist. Been on google for some time despite me reporting it. I particularly like the fact they publish 'busy times' for a non existent business.

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Peter Harris (Poketastic Pete) . 2022-10-09

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always so amazing every time i go once a week before work, such a lovely family/friendly environment and all the employees are so nice to people. there’s nothing bad to say at all

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Aisha Scattred . 2022-10-01

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Staff hit and miss. Think Costa is missing a trick if they think it's all about the coffee as service is important too.

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Julie Gardiner . 2022-09-26

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Very friendly and helpful staff.

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Gemma Cook . 2022-09-21

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A top costa, really enjoyed it.

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Benjamin Fordham . 2022-08-22

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Good location - Fast service - fresh hot coffee

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Stuart Carter . 2022-08-15

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I love this place friendly workers. The young girl this morning is always polite. The bloke that Was here this morning very chatty.

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Amy Halls . 2022-07-21

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Quick and friendly service, the best americano that I have had from a Costa in years.

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Sarah Mc . 2022-06-27

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As always the coffee is great and the staff are awesome!

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Wayne Harrison . 2022-06-10

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Very slow service at the moment, will hopefully get better. Seem to have a whole new set of staff

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Jack Robinson . 2022-04-10

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Waited over 30 minutes for drinks. Not even that busy staff were just so slow. Multiple drinks were wrong whilst I waited... Not a single table was wiped clean whilst I was in there, crumbs and rubbish on tables. Not good enough Costa, won't be returning till you train your staff!!

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Rose King . 2022-04-10

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Came into Costa today and was greeted very nice from a lovely girl at the till a new girl training and could tell she was very nervous. She did very good at pursuading me to buy the last packet of the persey pigs. And offered the extra 25p option for my coffee which I took and it tasted amazing. She was very eager to learn on the hot drinks also. Whilst my time of sitting down for a good hour or so the new girl which I managed to get her name Amy once she also came to my table to ask me was everything okay with my food and drinks. She was mopping the floor where there was a spillage tidying the tables. So she was doing food drinks and serving and making sure the place was clean. Even though she was very nervous of serving within that hour I thought she did very well on till and other places of her work in that store. I think once she has the confidence she will be amazing.

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Lisa Page . 2022-03-30

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Got greeted in Costa today from a lovely girl at the till a girl got told she was in training and could tell she was extremely nervous. She had abit of a upset and was emotional panicking. She offered the winter coffee option for my latte which I took and tasted lovely and She was learning on the hot drinks also. She came and gave me table service. And tidied away once I was done and finished. She checked my food was nice. I hope she starts believing in herself as she is a bright girl. And very polite. Would be very happy for the new girl to serve me again.

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sophie maddox . 2022-03-30

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Sou Português, mais propriamente da Ilha da Madeira e estive de férias em Mildenhall entre 28 de fevereiro até 16 de março de 2022. O espaço Costa foi o meu local habitual para o meu café da manhã "single expresso". Quero agradecer ao FANTÁSTICO serviço, SIMPATIA e AMABILIDADE de toda a equipa que lá trabalham, foram todos fantásticos. Mas quero expressar um especial OBRIGADO à ANA e ao KEVIN pelo seu serviço, simpatia e pela sua dedicação! OBRIGADO!!!! E ATÉ UMA PRÓXIMA VEZ! Marco e Sónia

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Marco Lopes . 2022-03-23

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Very friendly staff was excellent the manager was very helpful

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eugene Ford . 2022-03-10

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Staff are always friendly! Coffee is great and sufficient seating indoors.

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Borislav G . 2021-11-07

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Meet my daughter and grandson for a drink and chat

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Petula Jenkins . 2021-09-23

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O famoso café Costa está em forma!

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Esther Georgie . 2021-09-18

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Average coffee shop with good service

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Harley Lang . 2021-06-30

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Efficient service, good coffee. Maybe just need to clear the tables outside a bit more frequently but other than that, for job!

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Sarah Moss . 2021-05-29

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always come here; lovely staff; clean and tidy working area & service area; social distancing rules visibly enforced; top quality drinks; variation of food on display! only thing i’d suggest is more vegan sandwiches !

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auty florence . 2021-02-06

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It costa so what you'd expect. But the Staff here stand out, always super helpful and friendly gives it a more homely feel.

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youngy1919 . 2020-12-05

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Lovely and helpful staff, best coffee 😍

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Betty Tamas . 2020-11-24

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I had a job to make the t & t app to work. Good service.

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Vivienne Cooke . 2020-10-19

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Excellent customer service and yummy treats

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Suzanne Hodges . 2020-10-18

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I love coming here, the staff always make me feel so welcome, the blond lady (I keep forgetting to ask her name) is always so helpful and she knows my order and is genuinely just so polite. Everyone who works there is an absolute delight

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Amy Dawson . 2020-10-06

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I like this place, shame that they're sharing one jug for all milks (cow, coconut etc ) which isn't ideal for my allergies, but they do let you know in advance.

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Michaela Vondruskova . 2020-09-17

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One of the best places for customer service I have ever experienced. I worked in retail for years so I have seen many people go above and beyond for customers but few places match that of Costa in Mildenhall. They opened after the lockdown was eased and they still remembered my coffee order. When it is busy, they handle it, seemingly, with ease. They always find time to have a chat, when it's not too busy, and I always feel welcomed. No fuss and no problems. Nothing is every too much for them. I love my local Costa and I would recommend it to all. Thank you for being you.

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D Who . 2020-09-13

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Very friendly and lovely always welcoming and know what I want when I get there

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susan Turner . 2020-08-25

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It's Costa. You get coffee. Nuff said.

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Alastair Hutt . 2020-08-23

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Great place to have a coffee ☕ and hang out with friends or family. Staff are amazing 👏, very friendly and helpful 👍. The cakes 🍰🧁and toasties 🥪 are delicious 😋. A great variety of hot ☕ and cold🥤 drinks which always taste great 👌. There's always a great atmosphere 😃. I can't praise the place enough! ⭐⭐⭐⭐⭐

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Denise Jeffrey . 2020-07-26

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Always met with a friendly greeting even in their busy times.

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tracey stucky . 2020-03-18

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Very good,excellent service as well

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David Low . 2020-02-27

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Annoying male member of staff that seems to be shouting at anyone that comes in who he knows Didnt like being called Bud Buddy or Mate either Some manners requjred here

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Russell Edington . 2019-12-27

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Love there coffee and gluten free brownies

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Simon Pettitt . 2019-12-10

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Met the love of my life in this coffee shop so can't complain.

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Stuart Bannon . 2019-11-26

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Staff are very hard working and very friendly!

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Ian Bailey . 2019-11-20

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Weak drinks, too milky, got 3 n all of them were weak

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Angelika Franzen Mieczkowska . 2019-11-18

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Service very slow but coffee great and staff good

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julie stratford . 2019-11-17

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Extremely nice place to chill and have a coffee , strongly recommending 👌

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Kriso Krumov . 2019-11-06

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Very friendly staff who are all up for a bit of friendly banter with the other staff and customers, very friendly environment to go to and always made welcome.

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Haley-Louise Rolph . 2019-11-02

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Too noisy, to busy, lots of children

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Sevdalin Salyov . 2019-10-26

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Friendly staff. Great tea. Love the gluten free brownies.

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Jacqueline Pettitt . 2019-08-25

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Love the drinks but frozen drinks simply don't work with cardboard straws!

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Bryan Hardy . 2019-08-24

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very friendly and quick service

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Janice Oliver . 2019-08-18

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Always friendly and helpful staff, service is always good.

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Jessica Ives . 2019-08-17

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Love coffee fantastic choice of cakes 😋😋😋

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Wendy Chipping . 2019-08-12

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Coffee is ok ,but customers servis poor

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Gabriela “Gabi” N . 2019-08-12

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Perfect as usual and wonderful staff

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Jane McAllister . 2019-08-03

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Very noisy coffee could have been hotter

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Barry Smitherman . 2019-07-29

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Excellent coffee, great customer service, nice outside seating area plus free parking nearby

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Steve Barker . 2019-07-23

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Staff were friendly, clean place

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Kelly Collins . 2019-06-03

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Eh, typical chain atmosphere. I recieved a dirty dish and spoon which turned my stomach.

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No Mcgrath . 2019-05-27

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Brilliant not only the coffee but everything they sell and you can not fault the staff

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Susan Boom . 2019-05-23

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If I'm ever out and about I always look for a Costa Coffee as I know I'll get a high standard of service everytime and Costa in Mildenhall is now different!

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Dan Jackson . 2019-05-15

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It was a shame that the manager didn't understand the lunchtime meal deal and was unable to operate the till properly. The meal deal included crisps or a piece of fruit but when asked he said they don't have fruit? He put through regular coffee although the meal deal specified "primo" and then couldn't work out why the till wouldn't allow the meal deal price. We really expected better.

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rob williams . 2019-05-08

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Fantastic staff and good coffee.

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Karolina Lemiesz . 2019-05-02

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Served me three quarters full cup flat white and i demanded the cup be filled as it usually is . The guy serving coffee was rude and said he was not allowed to serve more , ridiculous as I always have a flat white at other costas and this was never a problem .

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abhijeet saxena . 2019-04-28

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Great service, friendly staff, good all round seating, and a decent location to meet people. Well done Costa and the mildenhall staff.

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Lord Caden Knight . 2019-04-12

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Great place. Lacked in supplies of varnish

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Peter Burgess . 2019-04-09

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I had a problem with something I purchased Tuesday and the man that served me was very rude what a way to run a business will not be back there again

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Stephen Dalrymple . 2019-03-23

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Love the hot chocolate but they no longer serve my favourite sandwich (sweet chilli goats cheese) so no longer visit as often.

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Julie Furber . 2019-03-02

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Lovely place to sit and relax. Great cappuccino.

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Mark and Jo Russell . 2019-02-27

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Always a lovely warm welcome from Staff. One of the best Costa Coffees I've ever been to.

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Barry Joseph . 2019-02-18

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Very over priced, taste like dish water.

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David Howlett . 2019-02-15

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Found a shoe in my coffee. Found 17 nose hairs in my hot chocolate. Found a fingernail in my croissant, chocked on it. Also there was a filled condom in my bacon sandwich, the condom wasn't the bad thing i'm vegetarian.

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Redz . 2019-02-07

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Great service, good coffee not much else to say they got the basics right.

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nico brown . 2019-01-13

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Nice for a quick coffee but it's pricey, cramped and very noisy

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Joseph smith . 2019-01-11

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Coffee machine not working when we visited. Especially irritating because we'd taken a detour from the A road as this was only Costa open nearby.

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Faye Lewis . 2018-12-30

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Good little coffee shop although very tight on space, hard to get around with a pushchair.

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John Rodway . 2018-12-19

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A busy place with excellent coffee & cakes. I enjoy a bakewell tart with a flat white

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John Marsden . 2018-11-21

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Great coffee served with a smile.

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Derek Banks . 2018-10-17

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OK just OK, service slow and restaurant not that clean

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Chris Barbrook . 2018-08-15

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I used to frequent this shop for coffee. Somehow, the British have a nasty habit, employees, that is, of sticking their fingers inside of the paper coffee cups when preparing coffee. I actually complained due to hygienic reasons, but apparently they, the staff could care a less, so I stopped going. Is it only this place, but many restaurants throughout the UK do the same?

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lee K . 2018-07-26

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Great for a coffee before boarding the bus

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SUSAN IOCOLANO . 2018-06-17

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Good for stopping by and having a drink, 9 times out of 10 very quick service but sometimes staff want to close more than they want to serve, even an hour before closing. Nobody can be perfect all the time though

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Jay . 2018-06-04

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Just ok. Some of the staff are borderline can’t be bothered and constantly moody. I don’t understand if u don’t like your job then go elsewhere. People don’t like stank face with their coffee and deserve better. The outside area is nice and so is their cold brew coffee.

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desert915 . 2018-06-03

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Not very big but a good selection of cakes and sandwiches

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Angela King . 2018-05-30

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