Costa Coffee, in Ipswich

Nice place to relax and enjoy a coffee ☕

It's a Costa you know what your getting

Well for the husband any way.....I opted for a cold one as my throat was sore. Conveniently located on the retail park, it was a bit confusing getting in and out the drive thru, and we had to double check the exit was clear. Always well made, and good quality, the drive thru just took a long time!

Very nice coffee, fabulous blueberry muffins, and very friendly & helpful staff. The toilets were very clean, and so too were the tables and chairs.

Prompt delivery and friendly at the door. Thank you 🙏

Friendly and prompt delivery thank you very much

Very fast delivery and very friendly at the door. Thank you for a great service!

Excellent service as usual. Coffee was hot and we also had a lovely Gingerbread muffin.

Lovely guy and girl at the counter, I go here many mornings before starting shift at Ipswich hospital and the service is always quick and good but this morning they were especially kind. Thank you! :)

After having a couple of mouthfuls of my coffee, a fly landed in it. I decided not to finish it, and carried on chatting to my family. A Costa employee noticed my drink as he came past to collect our tray and offered me a replacement but I said it was fine. Just as we started to leave, the same guy asked us to follow him to the till, where he asked a member of staff to refund me, not only for my drink but my order. I was happy enough with the refund for my coffee as totally not expecting it. I didn't catch the guys name as he was busy working around the shop but I just want to say a big thank you for your very kind gesture 😁

Lovely as usual. Try th tikka bhaji flatbread, it's lovely.

Waited while numerous members of staff walked past and didn't acknowledge us!!! Not great customer service 😕

Stuff are so friendly everytime I go but especially a man called Omar, I was having an awful day and his friendly attitude at the drive through just made me feel better plus the coffee was amazing. Need more people like him in the world. Best Costa experience ever.

Latte was only half full, ordered a medium

She completely ignored my request, and she did the coffe how she whant not like I like to have it , for this I pay 4£ I will never come back , I prefer go to Nero o do it my self . I was nearly to tro her the coffe .

Ordered delivery and was quickly delivered to me. Able to see where delivery driver was on their route to deliver. Really impressed and will definitely use again

Lovely lady delivered my drink.

I like to pop into Costa for a hot chocolate and cream it tastes very nice

The staff are friendly and a smile on their face. The service is great . They do get busy but are not the typical Costa of a number. They seemed a lovely place with the family too .

Excellent delivery service thank you

My drink was cold and the driver was smoking when he passed me my order.

The barista spilled my drink and wanted to just top up until a colleague said to make me a new drink. Did it but forgot to clean his hands... He struggled to make a Latte, had to tip a bit in order to refill the cup with milk. The main taste of the Latte was milk... On the good side the young lady that served us was really good and polite.

Really bad as the driver turned up with the wrong ordered and was very rude

Food is overpriced, but that's Costa. Service can be a little slow at times, but it is a very busy Costa. Has a drive thru, which is an added bonus.

Good coffee as usual, nice place to sit and catch up

Bottle fruit juice is ridiculously expensive.😱

Drinks are hit and miss. Sometimes perfect sometimes tasteless. The chocolate cake is awful! Tastes like coffee, which it shouldn’t as it’s chocolate cake with no coffee

Hot chocolates were delicious. I did order a polar bear gingerbread and was sent Pom bear crisps instead. If you don’t have the item I’d much rather contact be made to find an alternative.

Wrong food sent and took 2 hours

Great service today from Kirsty

Always very busy now there is only one costa. Staff very friendly and upbeat. WiFi was down so can only take cash, fortunately for me, I arrived with a friend who had cash, as they couldn't take card, Muffin a little greasy which I haven't had before. Otherwise was lovely.

Ordered the new "festive" drink and had no taste, I complained directly to Costa and they sent me 10 beans even though it was 2 drinks I purchased not one

Favourite coffee stop to/from the hospital great stuff guys keep it up

Comfortable seat. Good selection of hot and cold drinks. No gluten free products available for bread food. Outside seating.Does sit in and takeaway. Good selection of Christmas drinks.

Went for carrot cake but they haven’t had any. Got gingerbread coffee but wasn’t satisfied.

Super choice and happy, chatty staff.

Awful dirty cafe. Staff very miserable. Coffees were boiling hot which is wrong for barista drinks. Outside area tables full of rubbish.

Hot chocolate missing topping other than that all good

Costa wasn't the issue for me - they were actually nice when I spoke with them. I had a number of items missing from my order and when I called Costa, they confirmed the driver had not taken all the bags and the food was still with them. Just Eat talks about sustainability, but actually, they don't even care! This is now wasted food as I can't get hold of anyone at Just Eat to ask the delivery driver to go back! What a waste!

Massive and very slow moving queue. Looks out onto the car park. Definitely not the best Costa to visit, especially if you want a treat.

Food was good. Coffees hot but weren’t up to usual standards. Milk tasted weird in the coffee and that was a disappointment at it was ‘ultimate blend’ and charged at a higher price. Also hardly any froth on the coffee.

Never been so let down in Costa all my life. Food barely warm, coffee slopped down on tray and staff gave me napkins to clear up. Incorrect beans added to card. No clean tables to sit down and no wifi

Nice environment and cleaner than it used to be.

Who doesn't love a drive through? The service is pretty quick. Drinks aren't always consistent, just depends who's making them. The drive through can fit maybe 4 cars so not very big. You still have the option of click and collect which is a great service, however, they have moved the collect area right to the other end of the shop meaning you either have to fight your way through the queue or weave through all the people that are seated, which is a bit less convenient

Always a Great Place to Visit. Recommended

Stopped in at this Costa after a hard 30 minutes shopping at B&Q, and its good! Staff were really friendly, drinks arrived really quickly and the ambience is quite relaxing. A lot of cafes feel cramped and are noisy. This place is really light, there are huge floor to ceiling windows, it has recently been refurbished and it quite relaxing. Noise levels are low and I left here feeling refreshed.

Drive-through coffee. Great coffee as always and really tasty Eaton Mess Slice. I want another one now I've thought about it.

Staff not on the ball, there's not the snappy service you get at other places. My order (1 latte) was wrong, put in a glass despite me asking for a takeaway and the cheek of it, it wqs poured into a takeaway cup and so wqs COLD, WHY don't staff know if its been in a tall glass the glass takes the heat out immediately and is no good for takeaway DOH! Mind you, it was early, so they were probably sleepy

Modern fresh Costa with friendly staff

The staff are great and the hot chocolate was great

Great coffee and a toastie for lunch with good service

Incredibly noisy with a view of the car park! Great coffee though.

Friendly staff, good coffee and great cake....what more do I need

Nice quiet coffee shop very expensive as are many now

Very helpful and friendly staff recommend this service to anyone drive through 5 🌟

Actually a pleasure to visit. Super fast service, friendly staff willing to help. Clean. Food is standard Costs fayre but all good.

Staff are always welcoming and friendly

Such a long wait as in most Costa's. Overpriced but soooooo lovely 🤩

Nice place to have your morning coffee

Service here is always very slow. The waiting game starts before placing an order to picking up your drink. If you need a quick hot drink to go, here is definitely not the place.

The second time making the same order but both times you haven’t included the Victoria spoonge muffin in the order but still charged for it two times! Not happy

embarrassing the amount of reviews i’ve left but my order is spot on every time and it’s the fastest costa in ipswich, thanks again <3

Nice coffe very good atmosphere

Friendly staff, quick service and good food and drink, what more can you ask for

i received a different biscuit but not mad about it, thanks costa x

Coffee is not good taste Greg is better sorry l go just for meet friends

Always a good experience at my local, friendly professional and above all elsE FAST

Indifferently made, generic espresso style coffee-based beverage establishment. Each drink loving slopped mostly into the desired receptacle without the need for any customer engagement or interruption to ongoing inter employee conversation. Well worth a visit for the challenge of gaining actual eye contact. Cafe hospitality and it's crowning worst.

Best hot chocolate ever u save me in the mornings.

Didn't get the double bean for using own /takeaway cup. Sausage bap were bbf that day...but not marked down , 50%off until after 4pm...!

Hot chocolate was served lukewarm and iced tea had no ice....

Missing drink from breakfast order, phoned to ask Costa to send it to our house as we did not want a refund or to pay for another Uber Eats order (why should we?), we just wanted the missing drink for my sick partner. They refused to send it out, just messaged Uber Eats to sort their mess to which they obviously did not receive a response to for the whole day and still haven't 2 days later. They really should implement having their own drivers to sort this kind of mess out if they're going to make mistakes when orders are sent out. It is still unresolved and when I spoke to the manager about this and the lady who kept repeating that she was waiting for Uber Eats, the manager could not care less, was rude and hung up on me in the middle of speaking telling me to go to customer services about it and gave me a number that doesn't work. It's ridiculous a restaurant can't do that simple thing and really need to implement having their own driver(s) in the very near future plus re-evaluate their customer service.

Hot chocolate is great, however the low winter sun 🌞 is a bit blinding when in the seating area and the staff keep apologising for squinting 😆

Just Eat is NO GOOD! Nothing received

Great customer service. The dark haired lady (apologies i didnt catch her name) heated up ready my mince pie order some ten mins after my initial order once I had finished a tuna melt.

Toblerone latte, Black forest gateaux hot chocolate £8;20 I'll have to work overtime

The shop was busy. Queued for 20 minutes, didn't have the specials available, once order was taken they were quick to make the coffee, unfortunately it was burnt and needed to catch the bus so didn't go back to complain. Not the best Costa I've been to.

This Costa is really good!! Every time I go they give a good service. Give a shout to Adela, a wonderful manager!!

This Costa has been here about 2 years now and also has a drive through which is very popular with motorist in the industrial park all around this area

Went for a coffee very nice as usual didn't have to wait to long either but it could have been a bit hotter

Very good for Very Early in the mornings, great location, friendly staff.

Excellent service by the duty manager I wish him all the best for the future. Coffee perfect will definitely came again.

Fairly standard service you'd expect from a Costa. Will be using again.

Went to drive through to order hot chocolates, being a cold, wet Sunday afternoon - and they had run out cream! Whatever next?? Oh well, saved our waistelines a bit I guess 😂

Order correct, coffee hot, very pleased.

One of the best coffee shops around

Drinks were cold and had spilt in the bag and I placed the order at 8.02am it didn’t arrive until 9.26am!

very nice coffee and cake, unfortunately seemed to be having a sourcing issue with the cakes as a lot were out of stock.

Guaranteed good coffee. Tried the gingerbread latte today...yum

Would have been nice to have special Halloween drinks at this time of year!

Unfortunately my coffee was just about hot enough.

Costa is just Costa where ever you go surly 🤷🏽‍♂️

Burnt coffee, rushed service, digital menu boards that change so quickly no one knows what the options are, and as soon as you pick somthing they tell you it's not available. It's the seasonal special, get a grip.

What can I say, costa is always good!

I did not receive half my order

Always in here for coffee with driving lesson students. Never a queue, seating always available. Great coffee and food.

always good. just need to sort stats out as they go all soggy quick and can't get anything from it. but apart from that all is good

Does exactly what's needed, reasonable coffee, reasonable prices and useful place to meet of take a short time out.

Staff were good few tables free so could pick were we sat

Great drinks, sat outside but was pestered by seagulls