Costa Coffee in Stockport

Hi.. Ordered at 12. 23 and delivery arrived at 1.11... Toasties missing and 2 luke warm latties. Would like a full refund. When I rang you said you had no Toasties. I would have placed an order elsewhere if I had known. We waited 50 minutes for 2 cold lattes and paid £3 in service charges

Love this Costa coffee shop, the staff are so friendly and helpful. Coffee was great as always.

Too many times the dishwasher wasn't working so hard to have our special coffee moment in a cardboard cup. Sorry but just not the same as a real cup of coffee ☕ in a porcelain Costa cup.

Really friendly and pleasant delivery driver

Really friendly delivery driver, bright and cheerful and chatty!

Pleasant and friendly delivery

Delivery driver was really friendly and pleasant

Could do with cleaning floor and tables more often .

Went to have a coffee with client and a chat

No cup holder cup collapsed scolded leg. Hot chocolate not nice

Friendly and cheerful delivery driver

Delivery driver very pleasant and wish me a good day!

Delivered with care and friendly

Pleasant and friendly delivery driver

Really pleasant and friendly delivery driver

Friendly and cheerful delivery

Delivery driver friendly and pleasant

Very friendly and pleasant delivery driver

Very pleasant and polite delivery driver

driver didn't knock got no notification it was here till late by which time it had been left on my door step to go cold.

Food was cold, coffee was fine.

Called in for lunch. Conveniently located in the centre of Cheadle. Always met by friendly staff.

genuinely lovely staff, going out of their way!

From many Costa Coffee places I have visited few have made such a lovely impression than this one. Cleanliness, service and quality are there in abundance. I looked around for a worthy plaque for award in service to customer but amazed that none around.....Costa you have to send them a worthy notice. No staff names as all were first class and so welcoming. I tip my hat ( ok Cap) to you all xxxx

Just met a friend for coffee. Staff were very pleasant and helpful and the coffee was good too

Ok but ordered blueberry muffin but was sent a lemon one.

Great atmosphere, no point rating the food, it's a coffee place and it's absolutely delicious

I have been in here quite a few times and the staff are always lovely and helpful. There are lots of choices of coffee and teas.

Am sick of paying to stay in with my coffee only to be presented with a paper cup. Could have paid fir take away. I hate paper cups. So understaffed it's ridiculous. Rubbish

Well, same bitter taste wherever you are in Britain. I go if desperate.

Never turned up my Costa coffee order, said already delivered on app at 11.32. So where was it then? No knock on door or ring on door bell. No mention on app to say when it would be nearby. There isn't even an option on app to do anything for this.

Had nice meal lovely atmosphere

i specificLly put special instructions on which were ignored and not ascknowledged

A lovely branch of Costa, great staff and well prepared drinks.

Never again. Terrible service. The supposed manager Lou and another barista called Lauren were laughing and joking very loudly with a customer who was sitting at a table and ignoring the customers. I asked for my drink and the manager asked Lauren to make it to which the reply was no! The manger said just do your job! Totally unprofessional. Staff need replacing before I set foot in there again

Toastie soaked in coffe and all fell apart , inedible

Absolutely ridiculous, my salted caramel frap was like milk wasn’t even thick, I orderd cream and I didn’t get it. Didn’t even get a straw and the food I got was freezing cold . Very disappointed never ordering from here again 😡

Realy nice branch of Costa staff very friendly

Toilets disgusting. Why dies Costa insist kn unisex toilets, it's just wrong. Pee all seat, floor a disgrace. I hope the staff don't use these toilets when preparing food and drinks.

Great coffee shop! Staff are lovely and friendly, nothing is too much trouble for them!! Coffee is up to the usual Costa standard! All good!! 🙂👍

We have been going to Costa Cheadle for 2 years and always had a good experience and fantastic customer service. Very clean and spacious. The staff are very friendly, polite and accommodating. Despite how busy the place is, David is fast when serving customers and always smiling with customers, going round and making sure customers got what they want, and if they need more drinks. Thanks for making us feel welcome every time we visit. All the best

Can't beat a Costa hot chocolate. It's the cream for me. Fresh and real cream

Coffees arrived early but were not labelled and we did not receive the flakes for the hot chocolates

Called in for a quiet hot chocolate with my sister,and never again. The noise was ridculous,and I dont mean the sort of noise that creates ambience or atmosphere.I'm sure that the girl behind the counter was the saucer-stacking world champion at noise making,chinking the crockery loudly.This plus very loud and vocal staff,the (expected) sound of the steam machine made it one of the most anti-social places I have ever been.We chose to leave,and mentioned my issues to the staff on the way out.The 'hot' chocolate wasn't hot,there was hardly any taste to it,and at a ludicrous £3.40 each for a medium.Not for me thanks,I'll stay well away.Paracetamols should be offered on the counter free of charge....they would need regular replenishment.

Called in for a quiet hot chocolate with my sister,and never again. The noise was ridculous.I'm sure that the girl behind the counter was the saucer-stacker world champion at noise making.This plus very loud and vocal staff,the (expected) sound of the steam machine made it one of the most anti-social places I have been.The 'hot' chocolate wasn't hot,there was hardly any taste to it,and at a ludicrous £3.40 each.Not for me thanks,I'll stay well away.Paracetamols should be on the saucer of every drink serving.

Always friendly. Love the hot chocolate and the iced coolers. Cakes are really fresh and tasty. Always come here when I visit Cheadle.

Was really upset by this order from Costa, I had ordered two cheese & ham toasties which I feel were cooked and then stood whilst they found a driver so they arrived cold, the hot chocolate was Luke warm! Very disappointed as it’s the first time Iv used just-eats app

Love this place, all the staff are very friendly and helpful and it's lovely and warm

Warm and friendly staff very clean place . What can you say .

The coffee shop greatly located at the heart of the Cheadle village on the side of the main road, great services and good quality of food and beverages; Car parking available at the back of both sides of the main road with mobile payments.

Customer service outstanding Young Lady Assistant above and beyond customer service a credit to the company.💐

Not tried the food here but the Scillian Lemon muffins are nice

Absolute disgrace the person serving did not listen got order wrong and had a don’t care attitude. She never listened to order and got it wrong she was no use nor ornament Then she stormed off absolutely hopeless member of staff thank goodness there is a decent manager !

Food and drinks too forever to come and when it came it was cold and so was the coffees, very disappointing

Sandwich is luke warm and drink has melted

I've been here a few times and always had really good service. Friendly staff and lovely drinks!

Nice drink and nice staff. Drink mix all at the bottom no wonder there was little maple taste

Received bacon bap instead of sausage bap

Thank you to the very friendly and efficient delivery lady.

Spacious seating area, staff extremely friendly and helpful, coffee out of this world. Who could ask for more?

Please put some soap in your toilets so your staff can wash their hands before preparing my food

Didn't have the sandwich or cake I ordered

Usual Costa coffee experience. Friendly and helpful staff, and clean throughout.

Forgot about our order, happy to take the money but not provide the product had to tell them we were still waiting and they admitted they forgot our order. Drinks when made were lovely just a really shocking service

The cortato was not served in the size it’s meant to be. Should be in an espresso cup. Was more like a flat white. They forgot one of the breakfasts and the food was cold. But disappointed on the whole

Love my local Costa. Lovely staff...love how cosy it is...&friendly.

My daughtets birthday so we stopped for a cold drink and a flat white. Lovely staff.

Excellent service, friendly staff great coffee

I would give 5 stars except lots of times like today that there's only one person working, which is unfair to both the staff and the customers.

Great Team, always very welcoming and attentive. Good coffee & food served lickety split. Go visit!

Rude staff. Complained to Costa management and got no response.

Just love the coffee and the service from here is great

Great coffee. And bacon roll was cooked perfect.

Go here fairly regularly & it's always clean & the staff pleasant & helpful.

One of tge worst ataff ever seen in my life believe me was on the counter to order and girls was chatting no time to take order 12/02/22 5pm i hope costa management see this massage and tell there staff what is customer service realy disappointed

I ordered 2 cheese and ham toastie and only one was delivered..

Order was delivered on time, cakes were delicious and the salted caramel frostino is the one! 😍

First time ordering from here , will have to order from gately now . Because missed out the cheese toastie which was for the kids this morning and was looking forward to it . Delivery was great , but don’t know what happened at the restraunt , most likely under staffed and busy . For me First impressions count unfortunately , missing items that have been paid for is unacceptable .

You can never go wrong with Costa coffee. Well sanitised and very clean, staff were very helpful and great to deal with.

delivery was on time, restaurant was quick with updates and order is correct, only downfall is the drink was mostly spilled into the bag

Costa rang to arrange a change of items, all fine with Costa. Issue was with the delivery driver that didn’t bother turning up and marked the order as delivered. Hope you enjoyed your bacon butties and coffees pal 👎🏼

Got food waited ages for coffee no happy service like it use to be no friendly greeting like it use to be all in all only if im desperate for a coffee will i visit this store soo muss the regular staff

It's a Costa!! I'm sure doesn't need introduction really. Cheadle one staff is always super quick and friendly. For a quick pop in, you just can park on the side. If planning to stay for the cuppa, then plenty of cheap parking available around

Staff can be abrupt. Server was wearing blue gloves with holes in each finger with her fake nails poking out the ends & to top it off she itched her nose with her glove and continued to serve! Coffee is average, often burnt.

Walked in to this coffee shop at 10:06 last Saturday and walked about at 10:30 with one latte. It was so busy. Having 2 staff serving customers on a Saturday isn't good enough

£3.95 for Bacon bap that was hard inedible 2 pieces of bacon on a brioche bun. So hard cudnt bite through! Never again

Cheadle need to sort their act out. Visited with family today and the tables were a disgrace and so was the floor. I moved the trays and rubbish off our table on to the top of the bin, and it was never cleared or cleaned even as we left an hour later. The other tables we watched, they were never cleaned or cleared either. One customer asked for a table and the floor to be cleaned only to get hold of a brush herself and start to clean the floor, herself ! As always the toilets were dirty too. The range of food choice was poor, especially for vegans. I'll stick to Cafe Nero in future.

Great staff on as always . Very clean and tidy . Great service. Lovely atmosphere 👍 great start to the day ☺️

Been in a few times, placed the order for 2 drinks, never turned up, got refund, they were apologetic enough but it wasn't even that busy !

ordered on deliveroo and had a lovely experience!! best fruit coolers and the cheese and tomato toastie was delicious !! i was having a terrible day then a lovely girl working there called mia gave me an extra brownie as a treat !! made my day a whole lot better thank you so much xxx

Server did not hear me when I said no to chocolate on my drink. A tea beverage was given/? Sold to friends and was not asked for in a later order. Later staff were very busy which was good.

Massive queue. Only one person serving despite 3 staff on site. Ran out of milk, so no coffee. Not what you would expect from Costa.

Really friendly staff...Good for people watching!!

Great cosy coffee shop staff great ...relax time

COSTA: how you gonna take orders for breakfast baps but not out any ketchup in the bag???? Dry af. Do better. Drinks were all lovely though.

Friendly place serves nice coffee and cakes

Friendly staff, good Costa Coffee & food prepared by attentive & committed Barista's

Popped in here whilst picking a car up in the local dealership. Staff were very friendly, coffee was great and just a really nice atmosphere. One member even gave my son some free marshmallows that he spotted in a jar.

Lovely staff, very pleasant surrounds thanks....

I was served with smiley and very helpful young lady, also she suggested good drink to go with. Good place..