Costa Coffee in Conwy

Maple coffee, really disappointing. I'm a Costa fan, but I didn't like that coffee.

Staff are amazing. I popped in for a bite to eat and a drink with my partner and from the moment we walked in we had friendly helpful service. Staff were more willing to help us with refilling out hot water flasks for our long travel home.

Lovely new decor .. slow service as usual ..

Popped in for a cappuccino on morning stroll and is wad rather nice and staff was friendly and efficient.

Staff friendly and helpful, they make you feel valued and comfortable

Well up to Costa's usual standard, wherever in the UK we travel.

Nice and relaxed after walking along Llandudno Pier and after Fish 🐠 and chips at the Seafront. A good drive all the way from the Wirral

Morning coffee and chat. Nice place to meet. Staff always very welcoming

My wife and I were paying customers this morning, Having enjoyed the coffee was indeed of the facilities, i went first and someone was banging on the door as when I'd finished to be greeted by a woman and told her this was unacceptable behaviour, to make things worse she was not a paying customer. Other customers could also see the situation and complained. To make matters worse the same thing happened again to my wife. I approached the manageress and suggested to put a sign up for paying customers only, she was extremely rude and said they weren't allowed which is total rubbish as in other outlets there is a code system. She definitely didn't care about customer service.

Typical Costa, just does not hit the spot as to the atmosphere, needs a refit

Very friendly served by a nice polite man

Very disappointed with level of service at the Llandudno store. So much so I left without completing my order. I have submitted a complaint to the company. I use Costa a lot but won't use this one again

First time in cost never go again I needed the loo there was no hand wash and hand driver did not work. Came out told the staff to which nothing was said. Absolutely disgusting. The amount if people who could not clean there hands after coming out the loo. All them germs!

Not enough seating. People where obviously meeting up with groups of friends and holding seats until they arrived. Never not been able to get a seat in a Costa before.

Coffee's good service VERY slow...

Service was slow not much of an atmosphere table's left with cups on not enough staff

I use Costa all the time but the 1 in Carnarvon city was disgusting the smell of urine and the seating was falling to bits i would not reccomend this place ever ,which is sad because I've never had a bad experience in Costa before

After visiting this store many many times before with my partially sighted dog. I was today refused drinks because I had my dog with me. My dog is a small dog who is very calm and nearly 12 years old and I was not planning on sitting in and never do, merely getting drinks and leaving. The staff in this store have always been so friendly and have never said that I could not bring my dog in, however today the way I was spoken to by the lady (blonde/mature) was not pleasant and bordering on being rude and she waited until I got to the till before telling me. I dont recall seeing any signs and if Costa are deciding that dogs are not allowed then it will be their loss when you have a nation of animal lovers. Won't be going to this Costa again.

Pleasant Costa with a good amount of seating and not too cramped. Made something off menu for me which was really nice and accommodating. Drinks were well made and really delicious. Lots of parking outside although I do find the car park confusing and ended up paying when I only popped in and left just to make sure I didn't get a ticket.

Great coffee. But filthy toilet.

I would like to thank the staff who helped my mother and her friends last week. My mother's friend needed an ambulance and whilst she was being looked after in the ambulance your staff made some food and coffee for my mother and her friend both in their 80s. The kindness and generosity was outstanding , and won't be forgotten. Thank you.

We had snacks and drinks here. All very well presented and not too expensive. Clean and tidy place.

Good customer service and lovely coffee and cake, very busy staff worked very hard

Tucked away just outside the town but close to the major shops. Small shop and quite busy. Service was quick and coffee was good.

Discounts today for my breakfast. Friendly staff. Many thanks to the team there.

Lovely restaurant very clean highly recommend costas.llandudno

Can be hard to get a table. Tables are always clean. Always calm in here.

Was quite quiet when we visited, as it was late in the day. Staff were great. Service was fast. Coffee, as always was very good.

My husband buys Costa from the petrol station on his way to work and therefore collects the beans which means we often go to the Costa in Huddersfield to redeem a free coffee and have some lunch. We like it here.

Door won't shut properly, constant draft.🥶

My wife and I went there for coffee and cake. Nice fresh cake and great coffee. My only complaint is the price. Not surprised their name is Costa!

Lovely Costa just a bit out the town centre in the retail park, Nice friendly staff, lovely clean store and a lovely large latte visited twice on my coach tour over Christmas and enjoyed it :)

Coffees 💯, very clean , great atmosphere.

We visited twice. Pleasant staff.

Could do with extra staff to clear the tables

Costa Coffee on Parc Llandudno is one of my favourites. It's very convenient being right next to Marks 😀. Great coffee served by pleasant staff in a nice, relaxing atmosphere... just great.

Staff are amazing, service is bang on but the store layout is a bit odd. If it's cold wrap up warm as every time the door opens you get blasted with cold air and the door taking forever to shut does not help. This is enough to spoil an otherwise perfect store

Excellent service, even though they were short staffed on the main section, they were more than happy to help

Small costa,over crowded,service wasn't the best on that day.

Was very busy when we arrived, we were served in good time though.

Nipped in for coffee am today .. it was quiet ..the tables not cleared & absolutely filthy ..floor / chairs & window sills and this isn’t the first time … staff friendly (3 so wouldn’t say short staffed) won’t be coming back again.

For what you get , over priced .

Didn't go and you can get better and cheaper coffees anyway

Feels like the staff do not want to be there , worst Costa outlet I've ever visited

what can i say its a costa does a decent latte etc .. and decent cinnamon bun ....

Nice place, but coffee not very warm

Very clean good cup of coffee but quite small so hit & miss weather you will get in first time you may have to call back

Only a small costa. But good service

Standing at the counter waiting and staff just standing there talking Walked out

Only had a latte there,no food,was very good tho,gets very busy so expect to queue for a while,prices reasonable.

Great place for a coffee and a snack. Staff were happy with lots of pleasant banter. A great place . Thank you

Visited another costa . Starting to think there won’t be any clean costas in the world as everyone I’ve been in is filthy including this one , if the areas the customers see are dirty imagine what the areas we can’t see are like . Another filthy costa 0/10 please see pics

It is what it is an expensive coffee shop.

We just needed something to stave off the hunger, the wife had a tuna melt which she said was OK, I had a bacon bap, it was barely recognisable as "bacon" it was one slice folded over I didn't know whether to eat it or have it carbon dated! Well overcooked and expensive for what it was (£3.80).

Excellent coffee very pleasant staff, just a fairly small Costa so sometimes seats are not always available at busy times.

Always the same good coffee and lovely lemon tart

Staff were very polite, service was very fast, place was a bit dirty, my latte was good so definitely recommend coming here if your passing by!

Calm oasis in a busy retail park. Good coffee, cakes and efficient service. Thank you to staff for finding lemon muffins (not in display) - the wife's favourite!

Lovely sausage bap and a cheese toasties for the wife.

Don't usually stay in but takeaway (few of us from the garage across the way) and the staff are always pleasent. Drinks are nice. Millionair slices are better :)

Well deserved latte, fab as usual, staff really friendly x

Avoid this place like the plague or there's a good chance you could actually catch it. 9 tables we counted with filthy trays,plates and crumbs everywhere. 3 staff doing nothing, certainly not interested in tidying up. Costas are expensive anyway, but paying over to eat in a filthy pit? No thanks.

Absolutely filthy place. Walked in and was greeted by a pleasant girl who took our order. Went to grab a table and noticed that most of the tables were covered in half full mugs, dirty plates etc. Asked the girl for a cloth to wipe the table and she told us "not to worry, I'll be over to clean it up". She then only spoke to call us over to collect our order. I'd like to say that she was rushed off her feet and it was obvious why her and the other 2 members of staff were happy that the place looked like someone had rolled a grenade in, but I'd be lying. It was quiet so there was no reason that 9 tables were covered in plates, food, trays etc. People were trying to sit down but having to move full trays of other customers leftovers to make room. How does a place that has 3 members of staff behind a counter, not all doing something, leave tables that looked like a coach party had just left? Shocking. And the floor looked like it was windy outside and lots of rubbish had blown in. Unlike the the Terminator, I won't be back.

Definitely my go to coffee place. Always friendly service and good choice of hot and cold drinks. Love the cakes and always a great choice.

I love Costa I always look for there cafe where ever I go

Very busy,very warm day at Llandudno. Long queue to find, takeout cups only, no ice....no cold drinks, no straws ...no cold drinks. Only one loo, 10min queue for loo!!!!! Staff were very nice in all fairness

Excellent timely service with a smile always 😀😊

Quite like it here but found it quite expensive for some things

Many empty tables but all unusable as spilled drinks and rubbish on all of them and floor area ..staff say unable to come out from behind counter and no one to clean cafe. Staff seemed embarrassed and keen for customers to complain

Love this place .Staff are lovely .Very helpful

Lovely building,dog friendly grounds

Drinks were as advertised but while there were plenty tables free they were cluttered with trays, crockery etc waiting to be cleared.

A lovely soya hot chocolate (actually extremely hot). Service seemed slow but maybe my patience level isn't what it used to be Better off using this Costa than the other one in Mostyn retail park

A space to think, self reflection or just catching up with friends and family. It can get busy but the staff are absolutely brilliant.

Couldn't use our membership points and traveled 59 miles to get here very disappointed

Honestly the worst hot chocolate I’ve ever tasted, was bland .Staff and atmosphere was nice

Good service clean tidy and fresh. Excellent coffee as always.

Understaffed but they were doing their best.

Very nice festive Latte but ran out of cream

Nice place for a tea/coffee etc. Good selection of cakes and snacks. Would love to see cream cakes added to their cake selection.

Staff very pleasant and attentive . Seats could do with a very good clean (well used).

Decent little coffee stop, service was good. Lots of dirty tables and no where to sit.

I have not been in this Unit before and found it to be a busy Unit with hard working staff. There was a good selection of drinks and snacks. I did not use any other facilties. No problems and a friendly Place. Thank you.

Lovely atmosphere..great coffee n fab toast...staff r soo helpful n nice...thank you Llandudno

We went to the Costa at Champneys but £1 offer not available. Went to Parc Llandudno and they were very helpful and we had a lovely tea and toast for £1 an item

I enjoy my casta coffee so wen am visiting a town in September in my job am all over the country so i called in this one strange away i could see the window needed cleaning are cleaner otherwise OK not the best one iv walk in to , on my second viseted October 13 22 i called in Costa coffee twice 13 /14 October iv been a customer of cost coffee for over 20 years & I would said I have never been treated so badly the first day I went in I asked for coconut milk coffee & the lady said she had to put a letter c on the lid, i usually ask the staff not to wich they reply with saying no problem are I put a lid on myself this lady who is the manager was aggressively brought her face forward , she was that angry she went red in the face showing all her teeth & ask me to level so I left , went in second day I ask the woman in question to leve the lid of were she ask me to leave or she well call security, the only thing am happy about is that am glad am not married to her , may be its because iv commented on the non cleanliness of shop , I hope her skills improve in life & I hope her private life is OK may be she need a new vocation

Luck to find the place quiet when we went in. Tended to be rather slow to serve, but friendly staff.

Although they didn't have want I fancied at the time, the staff member was very helpful and it was a cosy atmosphere 😀

The Costa shop was very dirty dnt know the last time the floor was clear the staff weren't very good

Still good coffee and good food. But I would suggest they take a look at the hygiene and maintenance in the toilet area?? (Llandudno Costa)

Always love Costa coffee flat whites....we had toast and peanut butter unfortunately that was out of date.. but noted after eating ...was given money back...

Really busy when we visited and some careless customers had messed up. Coffee and cake up to its usual standard and the staff whilst under pressure proved to be courteous and helpful.

Unfortunately the coffee was tasteless. Just tasted of hot milk. Disappointed on this occasion.

As long as the Flat white is right. Any Costa is a good sight.

Visited on a Saturday afternoon and found the speed of service to be good, with a surprising good availability of seats indoors, with the tables clean too. Didn't have any cheese and ham toasties available in the fridge but when asked the assistant she was able to get one from the back area

It's OK a little small for such a busy area

Great little Costa next to shops good parking not to busy and a great place to wait for your friend to go to magistrates court opposite

Nice clean store. Quiet when we visited but still slow service.

got to be one of the dirtiest costa i’ve ever been too. we had to clean the table ourselves as it was that bad. after 5 mins we had to go because we felt dirty in there

Was nice to take my son some were that he felt safe and happy the staff are very nice and kind and understanding