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3.9

Based on 380 opinions finded in 2 websites

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Nº 158 in 213 in Ards

Nº 34 of 38 British in Ards

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate

comment_iconOpinions

I got what I wanted but the Sausage bay's seem to be getting smaller.

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Eugene Morgan . 2024-10-14

MORE AT Google

Great coffee and good variety of food choices. Staff very pleasant and quick service. Quite small cafe, not great space between tables.

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Sharon Muldoon . 2024-08-19

MORE AT Google

Costa coffee in newtownards shopping center is excellent,great staff fast service

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Marc Scott . 2024-08-11

MORE AT Google

Just a lovely place for a simple flat white

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Bry . 2024-07-01

MORE AT Google

Good Ambience.. Helpful staff..... Tasty food..... Good location....

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Biju Elias . 2024-06-20

MORE AT Google

Very friendly atmosphere and staff

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Ann Houston . 2024-06-01

MORE AT Google

Staff very kindly brought my coffee to my table as I had a buggy and no handsfree. Thank you!

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Emma Mooney . 2024-05-10

MORE AT Google

Lovely coffee and lemon curd tartlet. Yummy! Really like this Costa.

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Johanna DeVere . 2024-04-15

MORE AT Google

Met here for a date before going elsewhere. Thought I couldn't go wrong with Costa, probably the worst one I've been to. Instead of normal coffee syrup, we were given a thick sauce that coated the cup instead of mixing with the drink. Disappointed with the complete lack of vegan treats. Confusing veggie signs on desserts. Service was slow, barista didn't seem fast or confident (I have worked/managed Costa) and the coffee was sub standard. Grinder needs checking. All in all, rather disappointing.

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Tracy Cole . 2024-03-19

MORE AT Google

Cousy place with nice service and decent food

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Viktor281 . 2024-02-25

MORE AT Google

Very disappointed with the Cortado. Small glass half coffee/milk and half foam! For this overrated coffee they charge £3.50

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William Lindsay . 2024-02-09

MORE AT Google

Nice cappuccino- staff friendly. Not too crowded.

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Ann Magee . 2024-01-14

MORE AT Google

Very disappointed with condition of soft furnishings/ upholstery very dirty .

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patrick sweeney . 2023-10-10

MORE AT Google

Today Emily (manager of Costa Coffee Ards Shopping Centre), reminded me that there really are some good, honest people left in society! Thank you, Emily! ⭐️🙏

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Emma Simpson . 2023-07-06

MORE AT Google

Nice place to relax and forget you're in a shopping centre. The iced tea is nice as was the lemon muffin. It's always busy here which is a good sign.

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Mervyn Neill . 2023-06-26

MORE AT Google

It's a Costa, does what it says on the tin. Nothing special, reasonable coffee.

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Iain McCaughey . 2023-04-17

MORE AT Google

Coffee so tasty. and Staff lovely

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Margaret Peacock . 2023-04-12

MORE AT Google

Fantastic Costa, staff are great and the only thing is just needs a bit more life

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Michael Boden . 2023-03-05

MORE AT Google

Excellent coffee in comfortable surroundings, prepared by helpful staff.

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WG “Liam” Taylor . 2023-02-23

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Super man ļoti patīk un te ir garšīga kafija

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Gundars Laizans . 2023-01-31

MORE AT Google

Not a good place for tea drinkers

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Thomas Duncan . 2023-01-22

MORE AT Google

Great atmosphere and great coffee

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Philip Maxwell . 2023-01-18

MORE AT Google

Paid for a extra shot of coffee it was no stronger did I get the extra shot I paid for? NO 😩

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Daphne Brockbank . 2023-01-10

MORE AT Google

Was sent a 50£ card gift by my son in America unfortunately despite being in northern Ireland and part of the UK costa refused to honour it. They said they are costa Ireland and therefore can't. Absolutely sick of this kind of discrimination when they are only too happy to operate in northern Ireland. Sharp practice and daylight robbery.

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William Meredith . 2023-01-06

MORE AT Google

Food is alright, could be better.

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Caz McCluskey . 2022-11-16

MORE AT Google

Excellent produce but sometimes too busy

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Bigbencher 2001 . 2022-11-13

MORE AT Google

Pretty quick service and reasonable prices. Not my favourite coffee but certainly not bad

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ryan graham . 2022-11-04

MORE AT Google

Nice coffee. A good place to meet a friend and relax.

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Rory Bunting . 2022-10-23

MORE AT Google

Just stopped for a quick coffee. Good service and, coffee was hot. Can't fault

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John Foord . 2022-10-12

MORE AT Google

Nice place to sit and relax with a good cup of your best. Friendly staff and good selection of treats.

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Leslie Moffat . 2022-06-06

MORE AT Google

Had a lovely toastie and a latte and staff pleasant

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Diane Boyd . 2022-05-13

MORE AT Google

nice decaf tea & reasonably priced sandwich.

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James . 2022-04-22

MORE AT Google

Lovely relaxing cuppa of cappuccino Bakewell tart

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Robert Simpson . 2022-03-01

MORE AT Google

Toasties class sadly coffee sugar free Caramel latte not a fan bring back one with sugar in

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John Hillis . 2022-02-19

MORE AT Google

Great coffee, especially with friends

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Eilish Hamilton . 2022-02-08

MORE AT Google

Better than average Costa with really helpful, efficient staff. It was busy when we were there but the queue was kept moving efficiently and yet staff were courteous and attentive. Quality beverages and good enough selection of snacks and pastries too.

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Gerard Clinton . 2021-12-14

MORE AT Google

Costa - still my favourite place to relax with a lovely cappuccino.

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Mavis Lloyd . 2021-12-05

MORE AT Google

Coffees great so are the treats, but the furniture is pretty disgusting, l've seen better in a junk shop.... Time for new furnishings 🤔🙄

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John Gracie . 2021-12-03

MORE AT Google

Good knowledgeable, friendly staff.

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Steven Sewell . 2021-10-27

MORE AT Google

Cozy and the perfect place for a coffee and a catch up

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Zara-Mai Ellis . 2021-10-22

MORE AT Google

Nice atmosphere, friendly staff, Enjoyed my latte coffee, would go again

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Margaret ann Henderson . 2021-10-18

MORE AT Google

Coffee delicious.everything clean pleasant staff

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Robert Simpson . 2021-09-22

MORE AT Google

The coffee was average and I was about to get a tray bake but seen a fly sitting on them they were not covered.

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victor murphy . 2021-06-27

MORE AT Google

My favorite coffee shop in Newtownards ☕❤️

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Colin F32 . 2021-06-19

MORE AT Google

Attended Costa coffee today with my mum to get some lunch. As she was in the queue I sat down at a table as I'm 6 months pregnant to wait on her. As she was in the queue for a few minutes a member of staff, approached me saying that I could not reserve the table. There were no signs up to this effect. Before this on arrival I had noticed several other customers saving tables. We decided to leave. We walked past Costa again half an hour later and we noticed about 5 different customers at tables, reserving them while others were ordering for them. We have been attending this coffee shop for at least 5 - 10 years. We don't feel valued and are very disappointed.

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Lydia M . 2021-06-05

MORE AT Google

Great stuff!! Unfortunately iced mocha coffee not worth to try 😬

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Paulina Ł . 2021-05-16

MORE AT Google

Cool Christmas flavours for latte nice!

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kenneth greig . 2020-12-21

MORE AT Google

Great coffee, yummy lemon muffin and cheerful staff who showed this old lady how to find wifi!

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Edith Trudgett . 2020-12-18

MORE AT Google

The food looked lovely, but was quite expensive. We had hot chocolate, I had chocolate orange and my daughter had the after eight mint, we both got a toasted sandwich and a chocolate muffin. The price was £21 odds, and this was only a snack. The thing that bothered me most of all was that my 4 week old grandson had become fussy and was wanting fed. I asked if it would have been possible to borrow/ use one of the chairs in the seating area to feed him, and the assistant just looked at me and said no. I explained that there weren't any seats in the mall and she just shrugged her shoulders. I was quite annoyed by this time and becoming stressed due to the baby becoming more upset. In the end I went and sat on the kiddies carrosel to feed him. I understand regulations but some rules can be broken in order to facilitate the feeding of a baby. We will definitely not be back to Costa

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Allison Dudgeon . 2020-12-18

MORE AT Google

Always excellent joices. Staff friendly and helpful

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Thelma Porter . 2020-12-14

MORE AT Google

Well spaced out even for take away fabulous staff

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Annemarie Hastings . 2020-11-15

MORE AT Google

Very poor layout for the current situation, they've put in a one way system that is counterintuitive, staff out on floor wearing a mask then a mate comes in and she takes it down to gossip. Tables too close to where people are queuing. Will be avoiding until its safer to be in such a small space

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Simon Coey . 2020-08-24

MORE AT Google

Nice coffee and staff but I don't get why they don't accept Costa coffee app points considering its Costa

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Daz M . 2020-07-31

MORE AT Google

Great with people with disabilities very thoughtfull

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Donna Gordon . 2020-03-11

MORE AT Google

Yez nice wr.place.to have.coffer ...clean staff nice snacks good...if in the area......stop have a break.....

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Liz Reaney . 2020-03-03

MORE AT Google

Shop ok, but coffee has little flavour

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James Gildea . 2020-02-27

MORE AT Google

Great coffee from the well known chain.

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Colin . 2020-02-09

MORE AT Google

Not so much as hated but disliked. The decor is in dire need of an upgrade especially the furniture, old, chairs and flooring very dirty. One of the male staff members was a bit rude but maybe he had had a long day.

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Amanda Lyttle . 2019-11-25

MORE AT Google

I love the coffee here and the chocolate orange muffin was divine

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David Mcallister . 2019-11-10

MORE AT Google

Great food, lovely intems for sale, all sorts of thing plus plants

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Ann Martin . 2019-11-04

MORE AT Google

I didnt rate this cafe at three star earlier today. I thought it was only two star because the Americano coffee was not good.

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Caroline Armstrong . 2019-10-31

MORE AT Google

Great team, nice place, lovely mocha

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Kellie Mccaughan . 2019-10-18

MORE AT Google

This place badly needs a make over... and a deep clean!

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Peter Martin . 2019-10-16

MORE AT Google

Lovely coffee friendly service relaxing location

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Michael Johnston . 2019-10-16

MORE AT Google

Very friendly and helpful staff

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Elizabeth Holland . 2019-10-11

MORE AT Google

Nice extra giant bucket of Coffee I had, tasted fairly good! also nice to see a young girl cleaning up round and under tables, good practice keep it up 👍

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Colin Canyon . 2019-10-03

MORE AT Google

Good service, good food. Slightly on the expensive side

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Suzy Scase . 2019-09-03

MORE AT Google

Visited briefly with friends in August 2019. I was impressed by the modern decor and the good cleanliness - much better than the Bloomfields store! I was served professionally by Emily and ordered a mocha. It didn't taste out of the ordinary but was okay nonetheless. However, a bug bear of mine keeps annoying me - marshmallows!! Why is it that businesses charge 50p for three marshmallows!?!? Come on, customers aren't stupid it's a rip off! Buy mini marshmallows instead and give a good portion like Haptik or The Red Berry do! Coffee was £4.15 in total - quite expensive in comparison to local cafes. However the coffee was fine, the service was friendly and the place was clean and modern. Can't really ask for more.

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JanetM . 2019-08-30

MORE AT TripAdvisor

Love my Costa Hot chocolate! Always good service too

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Rayne Prince . 2019-08-28

MORE AT Google

The staff are fantastic as I have a disability and they take my tray for me it's not a big deal but for me I'm so thankful

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Margaret Bell . 2019-08-21

MORE AT Google

Love it coffee great ,tea great and the pastries are really good

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Ann Moore . 2019-08-13

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Don't no as wasn't there cos don't like coffee a friend borrowed my phone

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Liz Rogan . 2019-08-08

MORE AT Google

Nice coffee enjoy food clam relax

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Jonathan Curry . 2019-07-30

MORE AT Google

Really good coffee. Nice atmosphere.

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Christine Marshall . 2019-07-23

MORE AT Google

Love Costa coffee, would have given them five stars only they're always out of scones when I visit. 😁

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Jeannie Donnelly . 2019-06-15

MORE AT Google

Typical of the rest of the chain selling their house blend of coffee with pastry and sandwiches if you are hungry.

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IPTF UNMIK . 2019-06-06

MORE AT Google

Cleaner than Starbucks which is starting to resemble a student's union. Actually had to tear one of the kids off the sticky armchairs there. (Starbucks, not Costas they're lovely and clean)

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Darren Simons . 2019-06-02

MORE AT Google

Nice coffee comfortable seating friendly staff. If the coffee was a little cheaper I'd give it 5stars. ..

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Claire Curran . 2019-05-31

MORE AT Google

Love this place coffee is the best in Newtownards💓all staff is so friendly.mums in a wheelchair no problem getting in which makes me happy😍

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Dawn Carey . 2019-05-12

MORE AT Google

Nice place well set out bit pricey for me plenty room choices for seating when busy wait times ?

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Christday Now . 2019-05-03

MORE AT Google

Nice and relaxing to sit and have a coffee.

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Sean Mallon . 2019-05-01

MORE AT Google

1 St Class. Friendly service and good coffee.

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Joe RUSH . 2019-04-29

MORE AT Google

Nice hot coffee and served by a nice girl

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Sonja Watterson . 2019-04-07

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Nice for that little breather to watch the world go by.helpful staff and good service...

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martin mcgouran . 2019-04-03

MORE AT Google

Very good coffee, staff and building

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Terry Ewing (DinoElfTerry) . 2019-03-26

MORE AT Google

Love the coffee and atmosphere.

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Barbara Giffin . 2019-03-26

MORE AT Google

Coffee great service great. Music is always too loud to have a proper chat!

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Tina williamson . 2019-03-12

MORE AT Google

Great local service, personable & friendly

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Ashley M . 2019-02-24

MORE AT Google

Coffee and food lovely.Friendly staff.Relaxing place.

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Jenny Leishman . 2019-02-21

MORE AT Google

Very slow service tho it wasnt busy

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Ethel Gray . 2019-02-15

MORE AT Google

Great staff good variety of stock very pleasant to go to

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David Hanna . 2019-02-14

MORE AT Google

Average. Overpriced and same old same old.

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Sandy O'neill . 2019-02-11

MORE AT Google

Bit over priced but coffee is lovely

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Sharon Harper . 2019-02-09

MORE AT Google

Very cosy and pleasant cafe, nice staff, void service, good range of snacks; hot and cold.

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HJ Ellison . 2019-02-05

MORE AT Google

Costa coffee bar in the Newtownards shopping centre is a comfortable to enjoy a coffee and a chat with friends.

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Ruth Roger . 2019-02-01

MORE AT Google

Great coffee, great service and friendly atmosphere

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Therese Searle . 2019-01-22

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Hot chocolate was so weak it was tasteless. Latte tasted like warm milk. Very disappointed.

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Jane Heasley . 2019-01-05

MORE AT Google

Staff was friendly, shop was a little bit busy but still got my order quick enough. if you need to sit down and have a coffee/tea/hot chocolate, I would 100% recommend going here.

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GG June . 2018-12-22

MORE AT Google

Great place to take a break from the every day running around the shops with a nice and much needed cuppa, lovely relaxed atmosphere and great service, staff always pleasant and helpful

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Albert Weatherup . 2018-12-21

MORE AT Google

Those girls are very busy but they were pleasant and helpful

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Elaine Mc Candless . 2018-12-19

MORE AT Google

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