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3.9

Based on 397 opinions finded in 2 websites

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Nº 168 in 241 in Maldon

Nº 40 of 55 Other cuisines in Maldon

CUSTOMERS TALK ABOUT DISHES WITH..coffeecake

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I always do click and collect here in the mornings when I’m working in Maldon, usually 2 or 3 days a week. The ladies are always so friendly (even though I sometimes have a big order from all my colleagues!) and nothing is too much trouble.

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Sian The LGF . 2024-11-20

MORE AT Google

A much better place now I can take my little dog in to get a takeaway coffee.

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James Marshall . 2024-11-03

MORE AT Google

i was served by kiri and she was so lovely and friendly. offering butter with my croissant and ultimately just being friendly. i just wanted to say this about her because one person can really make your day despite it going bad so far. coffee and food also delicious

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Emily Hart . 2024-10-12

MORE AT Google

Last week, I had the pleasure of visiting Costa in Maldon, and my experience was nothing short of delightful. From the moment I walked in, I was greeted warmly by the staff, who were not only friendly but also exceptionally attentive. Their welcoming attitude immediately made me feel at ease, setting the tone for a great visit. I ordered two espressos, which were served promptly and with a smile. The coffee was rich and flavorful, exactly what I needed to kickstart my day. The barista clearly knew their craft, as the espresso had the perfect balance of strength and smoothness, without any bitterness. It was a testament to Costa's commitment to quality. To complement my coffee, I decided to try one of their cakes. The cake was fresh, moist, and wonderfully indulgent—a perfect pairing with the espresso. The portion size was just right, offering a satisfying treat without being overwhelming. The presentation was also top-notch, showing that even in a casual setting like Costa, attention to detail matters. The café itself was clean, comfortable, and had a pleasant ambiance, making it an ideal spot to relax for a while. Whether you're stopping by for a quick coffee or spending some time catching up on work, Costa Maldon offers a welcoming environment that caters to all. Overall, my visit to Costa Maldon was a great experience, thanks to the excellent service, delicious coffee, and quality food. I’ll definitely be returning soon.

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Colin Campbell-Austin . 2024-08-20

MORE AT Google

Nice coffee and nice and clean

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Sandy Roberts . 2024-08-18

MORE AT Google

Pleasant staff, nice coffee but the premises are a bit bland and have little atmosphere

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Mark . 2024-06-23

MORE AT Google

Really enjoyed my coffee here, so much so, that I took the opportunity to thank the barista personally. Great service and have returned.

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Josh D . 2024-06-20

MORE AT TripAdvisor

Good staff very welcoming and a good well made coffee always a great flat white coffee from Jazmin as always . My wife and I enjoy our coffee here .

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Leonard H . 2024-05-29

MORE AT TripAdvisor

Good coffee shop with good range of coffee and food.

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Alan Towell . 2024-03-16

MORE AT Google

Always friendly staff, seating abit austere now, not much atmosphere, used to be better

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Margaret Hall . 2024-03-14

MORE AT Google

Popped in for a coffee and just wanted to make Costa aware of something. Jasmine who served me today was incredibly polite, helpful and cheerful, employees like this are a credit to any business.

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Blue Alan . 2024-02-02

MORE AT Google

An enjoyable Coffee in a clean and well kept Shop, in no small part due to the friendly, smiling girl who conscientiously swept the floor and wiped down the tables.

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Harry Hudson . 2024-01-26

MORE AT Google

Great customer service even when under pressure, friendly welcoming staff. Always enjoy our visits. Very accommodating for disabled customers

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Andrew Smith . 2024-01-11

MORE AT Google

Love the Costa on the Maldon high street, the pleasant staff and the lovely coffee as always. We are new to the area and will definitely make this Costa a regular.

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Keith O . 2023-10-24

MORE AT TripAdvisor

The third Costa in a fortnight that I have visited, and the third that I was told the dishwasher is broken and had to have a takeaway cup. I didn't stay this time. I rather think it is down to staff costs rather than mechanical failure. Very disappointing for what once a premium brand.

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Pete Ankin . 2023-10-23

MORE AT Google

After some shopping at Next, my friend and I excitedly went upstairs to the Costa to try the new seasonal drinks we have seen advertised everywhere. Very disheartened to be told they did not have any of the syrups so we could not have the drinks. No alternatives were offered and the young staff were unfriendly and clearly fed up to be there by their response to us so we sadly left

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Violet Parker . 2023-10-05

MORE AT TripAdvisor

Enjoyable cup of coffee and cake. Not busy (Sunday early afternoon) so it was an opportunity for a quiet catch-up with my sister, comfy seats, no irritatingly noisy children and the chance to people-watch. Efficient service and pleasant staff. First visit to this branch, will definitely visit again.

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Carol Preece . 2023-08-25

MORE AT Google

Right in the middle of Maldon High Street this Costa is a nice cool oasis in this warm weather. Nice refurb of the interior. All the drinks you would expect, hot or cold and a good selection of cakes and snacks. Even when busy service is good. For me the best one in Maldon.

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Keith Parrott . 2023-08-12

MORE AT Google

Very helpful and happy staff. Been a long time since I had been in this one, nicely surprised at the new decor.

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John Pegram . 2023-08-04

MORE AT Google

Definitely recommend the Toblerone or Terry's Orange Chocolate hot chocolates, they are both fantastic 👌🏻 Only available in winter for some reason. Not a fan of the best drinks only being available for a few months, very annoying. The normal year-round drinks are average so the only reason I ever go there is for the seasonal drinks, but only for 3 months at a time. A strange and unfortunate business tactic. Great place to sit and have a coffee, or grab it to go on the way to the bus stop. There are bathrooms in the back too.

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Julia Damtoft . 2023-07-27

MORE AT Google

Love this Costa, very light and lots of space

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M J . 2023-07-10

MORE AT Google

Good food, friendly staff, nice atmosphere

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colin brown . 2023-05-19

MORE AT Google

Great service and polite staff. The coffee shop was clean and trays were cleared quickly. Majority of the seating was a bit kitchen chair type but there are a few comfy chairs and a banquette. Coffee was great and the toasties were tasty. Clearly the Internet connection was good judging by the number of laptops in use.

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Richard Shipp . 2023-05-10

MORE AT Google

Usual Costa coffee shop offering drinks and snacks. Very clean. The only problem I always find with Costa is service always slow due to the way drinks are prepared. Quality of all products very good.

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StevieLee . 2023-05-08

MORE AT Google

Good service and well placed in maldon town center

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bernard fisher . 2023-04-19

MORE AT Google

Quick service, gent making the drink almost knocked mine over (accidents happen), but then just poured the made drink into a new glass rather than make a new one. Bit odd, but ok.

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Rob Theobald . 2023-03-24

MORE AT Google

I am new to enjoying coffee and I was intimidated to go into a coffee shop. A lovely gal with rainbow hair helped explain things to me and made me a frappe with only one shot to see how I went. I loved it. The staff have all been kind and patient with my fumbling orders and questions. There's a young man who's tall with glasses who was very helpful today also. ( I have poor eyesight so I can't read the name badges, apologies to the staff as they deserve recognition)there's a lovely atmosphere and the shop smells delicious too.

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Ruth Broom . 2023-03-23

MORE AT Google

Yet again a great experience at Costa Coffee on the Blackwater Retail Park, Fullbridge, Maldon, Essex.. Good coffee, good food, very comfortable surroundings. And yet again I must pay credit to the young lady Alice for her brilliant smile and customer service. A definite candidate for a SERVICE EXCELLENCE AWARD

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John . 2023-03-15

MORE AT Google

it's a Costa which needs a makeover

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Glen Stafford . 2023-01-07

MORE AT Google

Really lovely Costa. Staff lovely.

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Kim Flanagan . 2022-11-09

MORE AT Google

Excellent coffee, reliable cuppa as always - great to have somewhere one can rely on.

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Ivor BJ . 2022-09-16

MORE AT Google

Always enjoy my morning fix, cappuccino is excellent.

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paul dixon . 2022-07-31

MORE AT Google

Had to wait a while to be served ..but drinks was delicious

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Sharon Webb . 2022-07-26

MORE AT Google

Quiet place early. Friendly staff. Clean.

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Kathy Hambridge . 2022-07-22

MORE AT Google

If you fancy a good cup of coffee then make your way along the High Street & you will find this place, they can provide a great cup of coffee & a cake for a very reasonable cost.

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MIKE P . 2022-07-13

MORE AT TripAdvisor

Friendly staff, clean toilets and plenty of seating. Nice drinks and food but very overpriced for what you get.

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Keith C . 2022-07-12

MORE AT Google

Visited as a stop through on journey to Potters Five Lakes. Friendly staff, toilets available, clean. Tea and cake a little treat.

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Sharon Burford . 2022-06-28

MORE AT Google

Open till 6 but stop serving at 5? Joke.

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Anand 66 (Anand66) . 2022-06-25

MORE AT Google

Took one bite and didnt taste right. Opened and realised the bacon was almost raw. I had to take it out and cook it myself.....

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Tina Treadwell . 2022-05-05

MORE AT Google

It is the usual costa coffee shop but it is the staff that make this branch exceptional. They are always very helpful especially to the elderly and always friendly.

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maultby40 . 2022-04-12

MORE AT TripAdvisor

Good shop good coffee and excellent service.

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Eric Simpson . 2022-02-10

MORE AT Google

Allways amazing service, very helpful staff. Many Costa staff are rushing and show little customer service. Maldon store we allways welcome with a smile and no matter how busy staff allways polite and patient

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Anna West - Tremelling . 2022-01-13

MORE AT Google

Typical Costa coffee - good service, usual prices. Food and drink good quality. Plenty of seating space. Clean toilets. Shame the tray wasn't as clean 😕

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Gina Cleere . 2021-11-18

MORE AT Google

The staff are friendly and helpful

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Gary Parmenter . 2021-11-12

MORE AT Google

Usual good service at Costa. Clean tables and good selection of food.

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Stephanie Tovell . 2021-11-11

MORE AT Google

Hard working staff keeping queue moving, clean, tidy!

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Linda Read . 2021-10-16

MORE AT Google

Not a particularly pleasant experience if I'm honest. 3 girls serving and trying to do their best but they were getting a little flustered at times and service was slow. But they were pleasant at all times. Also it was lunchtime and busy and very noisy. Shields were in place at the counters but most customers were not wearing masks or observing social distancing. Tables were wiped down after each customer left.

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Dave Hillier . 2021-09-25

MORE AT Google

If you want a good flavoured cup of coffee then this is the place for you. The staff there are very friendly, they also can provide you with some very tasty treats to eat too.

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MIKE P . 2021-09-23

MORE AT TripAdvisor

Friendly service, clean tables and good coffee

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John Albert . 2021-09-11

MORE AT Google

Nice. friendly & helpful staff, perfect coffee and toasties.

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Robert Lamb . 2021-05-29

MORE AT Google

Bit of a painful time in here today. In a queue with two lots of people causing issues. Service very slow. Staff pleasant enough and I can only assume they are worn down with 'coviditis'. Not something you want to encounter in your first visit in over a year.

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Peter M . 2021-05-27

MORE AT Google

Friendly staff & was quickly served.

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Harrison Kent . 2021-02-13

MORE AT Google

Nice place to meet family and friends 😊

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Opinionated Visitor . 2020-12-15

MORE AT Google

Helpful and friendly, enjoyable visit.

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George Woollin . 2020-12-11

MORE AT Google

Lovely hot chocolate rocky road staff are friendly

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David Groves . 2020-10-29

MORE AT Google

Food is nice, coffee is great. Prices are a little high.

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The mad Leprechaun . 2020-09-07

MORE AT Google

Warm and friendly service. Very well adapted to the 'new normal' of post covid life. Huge site for chilling or meetings.

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Paul Lennon . 2020-09-04

MORE AT Google

Always a pleasure, and the present situation doesn't diminish it too much.

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Andy Cooper . 2020-08-26

MORE AT Google

Nice coffee and fast service. Recomand.

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Ioan Gramada . 2020-08-17

MORE AT Google

Nice coffee very slow moving even considering the new rules.

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alexander cruse . 2020-08-06

MORE AT Google

Good service and good food as always.

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Jane Nolan . 2020-08-01

MORE AT Google

Lovely experience. Social distancing adhered to and the usual great coffee

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Anni Williams . 2020-07-27

MORE AT Google

I just popped in there for a cup of tea on Monday and was really pleased to see how well it was being run under lockdown as regards social distancing and hygiene. All measures have been taken to comply with the current necessary conditions - some tables blocked off, hand sanitiser available etc. The toilets were clean too. The staff were very pleasant and helpful. The tea is drinkable and they do some little gluten-free iced cherry bakewell tarts which are good. I just wish they would do more gluten-free food, then I would visit more often.

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GF_Gavin . 2020-07-26

MORE AT TripAdvisor

Always great service at Maldon, how we've missed the cheery welcome and excellent Mochas made by Maria.

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colin hodgson . 2020-07-10

MORE AT Google

I frequently visit Costa Coffee as It’s a lovely meeting place with friends friendly staff and good coffee.

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Zeelukzak . 2020-01-08

MORE AT TripAdvisor

great coffee and friendly staff

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Ian Williamson . 2019-12-03

MORE AT Google

I'm sure the 'Baristas 'are trained to say, when they see your points total...Would you like to use some of your points Madam? Or similar... But she didn't. ..just shrugged her shoulders.. There should be a list for trainees on the till...1.Smile 2. Ask the Customer if they would like to use their points and not when they've paid the bill. ..

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ANGIE PAYNE . 2019-11-05

MORE AT Google

Friendly staff and real good coffee

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Peter Anslow . 2019-11-01

MORE AT Google

Place is cozy and staff are helpful and well mannered

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Alisha-Jade Dunning . 2019-10-31

MORE AT Google

Dreadfully busy too long a queue

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Margaret Reed . 2019-10-25

MORE AT Google

Coffee good, staff friendly, but almost no food options available. This is becoming increasingly common in Costa stores across Essex. Costa going to go bust if they don't sort this out very quickly.

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Alan Ferguson . 2019-09-15

MORE AT Google

Love Costa coffee but can be expensive ok if you can afford it

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Michele Tilley . 2019-09-04

MORE AT Google

I have used this branch of the chain before and went there yesterday after a bad experience in another nearby independent coffee shop. I was served by a gem of a lady who was on her own due to staffing problems. Excellent coffee and pleasant atmosphere. I shall return.

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alastair r . 2019-08-28

MORE AT TripAdvisor

Earned that coffee......busy day

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Carol Law . 2019-08-25

MORE AT Google

If you are visiting the lovely old town of Maldon & fancy a good cup of coffee then you will find this coffee house half way down the High Street. It is a nice size & there are plenty of tables & chairs for you to relax in. They can provide you with a variety of coffees & they can also provide you with snacks & delicious cakes & all for a very reasonable price.

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MIKE P . 2019-08-22

MORE AT TripAdvisor

Clean and tidy. Staff were friendly and we were served quickly. Drinks were fine as expected from a large chain franchise.

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Liam Mooney . 2019-08-19

MORE AT Google

Great coffee good to get out of the rain. Friendy service too

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lee x . 2019-08-14

MORE AT Google

Very good. Quick service. Coffee could be hotter and needs more comfy seating

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Roger Griffiths . 2019-08-07

MORE AT Google

Good example of a costa who in my opinion make the best hot chocolate or mocha of any of the chains.

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Peter Gibson . 2019-07-10

MORE AT Google

However hard I try I can't beat the craving of a Costa.

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Darren Gardner . 2019-07-08

MORE AT Google

Just love Costa, perfect in every way

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Susan Frost . 2019-07-04

MORE AT Google

Good, efficient service. Food that's expected from the Costa chain

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Jery Lee Anderson . 2019-06-28

MORE AT Google

Oh god. What a miserable place to work obviously. There is little to no enthusiam from anyone other than (cindy?) Your coffee isnt the best, its burnt and made in dirty double espresso cups that are reused from the 3 people infront of me, plus a dead extra espresso that you charged me for. The staff are rude and blunt and short and not one person smiled. The floor was fine but due to the lack of urgency the back tables could be forgotten about. The cinnamon bun was stale, there was little to no communication between anyone and i guess youre blessed by your prime position in town. I honestly dont think ill be going back! It was so loud and the atmsophere seemed stressed despite having three people working and never kore than 3 in the queue.

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Charlotte Kirkpatrick-Luke . 2019-06-08

MORE AT Google

Best Costa. Very friendly staff

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Georgina Russell . 2019-04-21

MORE AT Google

Good service but no vegan options

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Robert Collins . 2019-04-14

MORE AT Google

This is a very popular coffee cafeteria. People seem to like it and use it to meet up there. Mothers have room to get pushers in. Although when it's very busy perhaps this not so easy. Staff are courteous. Like all coffee chains service can seem slow when demand is high. Maybe due for a makeover.

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Barry Gornall . 2019-04-05

MORE AT Google

Lovely clean shop, staff very friendly and helpful!

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Kimberly Fowell . 2019-03-20

MORE AT Google

Usual standards needs some updating

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Tracey de Gregorio . 2019-02-05

MORE AT Google

While staff and cakes and sandwiches have remained adequate the coffee has gone from bad to worse. Seems Costa have introduced weaker blend.

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Ian F . 2019-02-04

MORE AT TripAdvisor

Clean, welcoming service. Nice atmosphere

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sarah vernau . 2019-01-12

MORE AT Google

In on Thursday plenty of room lovely coffee, good atmosphere.

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Linda ann Smith . 2018-12-27

MORE AT Google

We recently went to Maldon to get some Christmas shopping & after doing so went into costa for some refreshments. This is a nice spacious café with lots of good seating & tables. The staff there are friendly & can provide you with a great cup of coffee & a tasty cake & all for a very reasonable price.

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MIKE P . 2018-12-17

MORE AT TripAdvisor

it's cost a coffee. you know what you are getting . never an issue

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Steve Dimmock . 2018-12-08

MORE AT Google

Good coffee served in pleasent surrounding.

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Fr Mark North . 2018-11-22

MORE AT Google

They've changed the Belgian brownie!!! Heartbroken!

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Judith Hope . 2018-11-13

MORE AT Google

Floor filthy.. Tables not cleared. . Toilets disgusting.. Toilet paper on the floors and urine on floor and on seat. The toilets are male and female. Lack of hygiene. On my last visit a member of staff was sitting on the floor cleaning the iron railings. She'd be more use if she had been sweeping the floors and clearing /cleaning the tables

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Catherine Graham . 2018-10-26

MORE AT Google

Luverly cuppa & banana cake after a long walk b4 catching the bus. Wot more could u ask 4.

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Angela Owen . 2018-10-17

MORE AT Google

This cafe has comfortable chairs and bar seating along the street side window. The coffee's good and the staff are excellent.

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Diane B . 2018-10-03

MORE AT TripAdvisor

A lovely place to get a magazine, A large coffee then sit read and chill 😀😀😀

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Tim Clarke . 2018-09-26

MORE AT Google

Great drive thru. Asked for a little cold water in my peppermint tea to avoid having a scalding hot drink to deal with when driving. They said fine, no problem but forgot to do it. Didn't realise until I'd driven off.

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Richard Boyle . 2018-09-24

MORE AT Google

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