Costa Coffee in Redbridge

I have been to this branch of Costa like 3 times I like the customer service and ambience but the coffee doesn’t really hit the spot

very quick service and pleasant staff

Coffee ok, service was just a bit slow.

The panini, cake and coffee were awesome. Will definitely be ordering again soon and would highly recommend.

Cute little Costa shop on barkingside high street. I like to visit when it's very early for my morning coffee fix Tip if you don't feel like paying for parking just to have coffee sit near the window to watch out for the traffic wardens..

Staff very sweet and very polite.

I initially wanted cappuccino but it wasn’t available . Half of the menu on here isn’t available. I’m not sure if this is an error but could you please update this so I can order ? Thank you

Very good place to visit best coffee they have. I lovebthe people too.

Delivery Person was very Poilite and perfect on time..👍🏻

Good atmosphere, nice place to sit and enjoy a cup of coffee.

Missing items and delivery driver asked if he can have a tip of £1-£2 😱

Staff are really rude and feel like they own the shop and they don’t know what menu they sell until we insist which was strange and they speak their own language infront of customers which makes us uncomfortable around .hope manager find this review and make some changes .

delivered to the wrong address, when I called them to tell them I was told I was wrong and driver just arrived. never delivered to me.

Friendly staff with a smile! Delicious coffee!! I strongly recommend...☕️

Never turned up! Never received a call from the delivery driver.

The other day I visited my local Costa Coffee after many years. The food and drinks did not disappoint, I had a flat white to takeaway. It was made delicious but the prices have gone up so much in Costa now. They put the price up for everything. The sandwich fridge was a joke, it all starts at around £5. When I went it was not that busy but I was disappointed in the staff, there is no diversity in this store whatsoever. Some can’t speak English fluently and they all speak their own language to each other making us customers uncomfortable and think if they’re speaking about us or something else. The store is awfully dark. There is not much natural light inside and the interior is so outdated, it’s still the same after many years. I expected better visiting after 3 years! The only thing that saves this store is the good quality of drinks.

A very nice place to relax and, have your coffee or hot drink with a sandwich or whatever your choice of food.... Lovely staff.

Every time I order the cake or muffins are unavailable so not so good. When wanting to enjoy a coffee and a treat. In the past they have missed items of the order. Shame as it's my local and I've ordered from Ilford to get everything I wanted.

The order arrived completely different

Poor and toilets not clean. I did post on here but got deleted. Unfortunately everyone has the right to say if they got a good service and if you have an allergy, they should be marking the cup so you know you don’t have to double check and asked twice. No manager on a very busy Saturday. I will be emailing the area manager about this issue

Delicious coffee, but the seating area was in need of some love (it was a bit worn out and not too comfortable).

Brilliant place to eat and the staff are friendly and hard working,the service is very quick. Truly recommend! ✨🥰🥰🥰

The Latte and the Cappuccino were fine but the Cortado cup was too small for the cup holder and it had fallen over. Most of it had poured out into the bottom of the bag, barely any left in the cup. And before anyone says anything about the size of a Cortado, I am well aware of its size.

The food was never delivered. Never ordering again!

Good service and freshly served .

What these guys are doing does not comply with any health and safety regulations. They literally left their basket with floor cleaner chemicals. We are regular customers with two infants. As it's visible from the video the basket is literally next to our table. We had to use one of the buggies to obstruct the path to the basket. That's very unresponsive staff behaviour. It's not something that happens for the first time. I really hope this review will be seen from a manager and the necessary precautions will be taken. Otherwise I will send my photos and videos to HSE.

poor handling of food and drink. the coffee was upside down in the bag

I did not get delivery ordered Second time where is my first delivery

just eat service was great however Costa put the wrong flavour syrup in my drink (again).

The driver was very efficient give him a raise

Got a smiling bunny on my coffee which made my day 😁😁👌👌

This review is after being there more than 3 times. Clean, Efficient service. Quality of coffee depends on the person preparing the coffee. Sometimes the coffee is good and sometimes 😭 ... Maybe also depends on the time you visit the place ... Overall I am a big fan of Costa ... Prefer that to Starbucks ... But, not when the quality of coffee is so different at different places and on time of day ... Overall 3 stars ... After being here more than 10 times in the last 1 year. I have to revise my ratings to 5 star. The coffee still is dependent on the Barista making it. But, in the last 1 year. I have seen that the Barista are getting better. The taste of coffee is also much cleaner. The service quality has increased manifolds. The service is now faster, better and more efficient. And I can tell that as my family now wants to go there once or twice a month. And they didn't want to even go there 1 year back.

The place is cozy.. And i loved it.

The place is very nice and clean and the location is also good 😊 and staff is friendly

Friendly staff located on the high St good service

Best costa coffee shop going staff are the best 👌

Dreadful 2 bits of bread not a toastie

Totally disappointed.. never read orders properly resulting in wrong items being sent .. on almost every order..!!!!

A surprisingly spacious indoor seating areas..

They are always great and friendly. Have huge respect for staff

Popular high street café. Plenty of staff, who seem to be kept busy. Can occasionally be a bit of queue (but no worse than other Costas, locally, and better than some).

The whole experience in this particular Costa was great

Ordered 2 almond croissant. I got just plain ones. This is the 3 rd time. Wont be ordering from here again.

This is the third time Costa has sent an order without checking the security of the order. Coffee cup was half closed and leaked all over the drivers bag. The chocolate twist was substituted for a croissant, which I don't like. And when I called to explain the situation, they hung up the phone rudely. The service has fallen dramatically. I will be taking this matter further.

Downgraded item quality as for the second day in a row the crisps (sea salt and vinegar) were stale, maybe it's a bad batch I don't know but frustrating.

Can’t go wrong with this local costa. Good staff and great menu. Can get busy at times so can take a little longer so order with app if you can.

It's OK. The oat and soya milk are not unsweetened which doesn't help diabetics.

Always best place, location, services, stuff and products

The best coffee shop ever, with the best staff which always are really smiling an best customer services

Why is cappuccino not available ? I’m unable to order cappuccino and latte on here . I had to write in the comments the drink I want . Please update this

Sofia was an amazing host who really looked after me. Thanks

Very fast service with multiple friendly staff. Toilets are available in the store as well if needed. A good selection of different types of food.

A bit of slow serving when new employees are in, but great overall! Love the coffee thanks to Costa!

I don’t know why I waste my money it always arrives split

Never turned up. In fact I think it got delivered nextdoor. Always poor delivery from Costa. Never again

First time I ordered from Costa really pleased with the care of packaging and delivery

Order new bubbles passion fruit order came all syrup bit of cream no bubbles worse Costa I've ever had

Was good. They could sell more varieties of sandwiches ...

Great service. Much better than Starbucks! Correct drinks and packaged so no spillage

I have to thank you Nicoleta for her great service and for the best cappuccino ever. Great staff and good attitude.

Love Costa. Music a little loud in places. You need to pick your spot to talk.

As always drinks arrived spilt, and delivered by a rude unprofessional driver.

The staff it is very good , very good service I like to much to going there ...

Order a large latte extra shot, received latte in a large cup, except it had only been filled to the edge of the T on the side. Never mind an extra shot, the first shot would have been nice. Haven't had hot milk in years. Very disappointed. Also ordered 2 cold drinks, they put the drinks in 2 bags, one containing the hot drink and a cold, then the other bag containing just the cold, brain of Britain they are not!

Every time I order from Costa the hot drinks are always spilt all over the bag.. Don’t bother you’ll only receive 1/2 a cup of coffee and soggy cake!

Wrong item of food sent, ordered a toastie received a panini which was cheaper! Missing the kit kat bunnies, again!

Very friendly and helpful staff

Best coffee ever. Great taste mouth watering.

Best Costas ever, staff are amazing and consistent in providing amazing coffee on a daily basis! My favourite

Staff are totally useless at this branch!

Lovely staff, enjoy my interactions and the coffee is made with care.

Always a good day out when you can have a Costa Coffee. Anytime of the day.

Terrible. Spilt everywhere and split bag. Still waiting for refund.

Sadly poor customer service. A please and thank you go a long way

Very well packaged, zero spill. Good quality coffee. Thank you all involved.

Nice place, very good coffee( act it was Cortado), extremely kind and friendly staff (like usual). I recommend this place!

It didn’t taste like Caramel Latte

Friendly staff always rushed as it’s busy busy overall decent Costa

Average coffee, but good service

Visited after a long time. Nice and clean but it is a little dull inside. I was served quickly. Good service - Service with a smile and politeness always goes a long way! The latte was nice

Costa Café, is like my Spiritual Home. Sometimes, this ( Zen-like, state of mind. Gets, interrupted.) When it is busy, I understand that maintaining clean tables can be, tasking. At the time I was there ...it wasn't as busy. I asked a member of staff for their cleaning materials, for me to clean my table? The staff member, cleaned my table for me. I was annoyed by the smell of cigarette smoke wafting in, from outside, seating area, into the seating area, inside. This was due to the front door being left open, I asked a member of staff, if I could close it? I was granted my wish. When it was closed, It got hotter inside the seating area. And it started to feel like a sauna, for me. I opened the front door. The second thing that happened to me on that day was. A young lady, brought her dog inside, to greet her grandmother, who was waiting to use the facility. Her dog, was on, one of those, cassette leads. And she lets her dog, roam around with the lead extending... Her dog, jumped, on the space next to me, and started (((GROWLING.))) I DIDN'T LIKE THIS... She apologised, ....it felt insincere. This was, one of those stupid behaviours. ....Not everyone likes dogs. I thought...the reason for having a dog, on a lead is: to keep them, next to you? I controlled myself. The staff looked on,...they didn't say anything or do anything.

Our coffee taste so good! We love our coffee. I always enjoy a cup of coffee in the morning.

I love this place. It's my favorite place to go when I want to just get out of the house for some good coffee and a chat with friends. The staff is always friendly and I've never had any issues with them. This is definitely the best coffee shop.

There were items missing from my good abs I have no means to retrieve my money back!!

Food and drinks warm and good quality

Visit the barkingside branch almost daily but very recently they seem to have alot of new staff members who are extremely slow so much so that I have often after 20 mins given up queuing and left. The store needs the old staff back wherever they have gone. Pls come back!

Loved by everyone in the family

Ordered flakes with the hot chocolates, only one flake received. Hot chocolates tasted watery, no flavour at all. Was very disappointed, used to missing flakes, but the drink has never been this weak tasting!

Very busy. I wait for almost 20 minutes before to be served. Good coffee

Be prepared the drinks are always spilt, leaking everywhere, apart from that the hot food is always good

Never had a well made coffee from there, always taste like nothing.

My drink was good but the sandwich bread was a little stale tasting and was chewy.

Disappointing. Used to love a sausage bap on a Sunday. Todays one only had 3 sausages. Used to be 4. If this is their way of cutting costs then not for me anymore. Not worth the money. Don’t know if it’s an accident though?

It's very bad service they have no clue about coffee or how to make it .always very slow service ,after four pm They star serving only takeaway and charge full price as in .the lady work Thier her name zinab she was the second times she been very rude and unprofessional whatever . arguing a lot .with customers she like to say her last say. Note :every day new staff.

I'm a frequent customer yet most of my orders are wrong, it tells me an item is available then they send something completely different instead usually a blueberry muffin which I don't like. £2.75 wasted most of the time.

One of my items didn’t come, instead I was given something else I hadn’t ordered but I couldn’t eat it due to allergies. However have now been refund for this item at least. First mistake to happen from them, so no biggie and normally everything is perfect.

Friendly driver, quick service, bap bun wasn't as hard as last time

This cost coffee in brakingside forgot my Plastic straw in my bag

Disappointed. I ordered a salted caramel brownie but received a chocolate brownie that came in a pre sealed packet. Not sure if this is the only item now stocked but not what is on the menu.

Delicious and hot! Couldn't ask for more!