Costa Coffee in Stockport

Amazing ordered a sausage bap, Victoria sponge cake which is so nice and refreshing and the chocolate fudge brownie frappe was to die for. I’ll definitely be ordering again

Nice clean coffee shop and the coffee was the usual Costa standard so very good. Unfortunately I was served by a rather rude young man called andes. I found him blunt and he frustrated me when I asked if the drink was my cappuccino. Not the service I usually get at this Costa was dissapointeed.

One of the coffees was less than half full. The egg and spinach roll was soggy and inedible. Disappointing waste of money.

I’ve been visiting this costa since a long time as a member and have had great experience everytime but today I have to say my experience was ruined big time. I went ahead and ordered a orange raspberry Victoria sponge and the portion that I got was very very small I mean while looking from the customer’s side the slice looked fair but the one that was served was very small so I asked the barista if he could exchange it for which he said all slices were equal and he can’t change it for me. He explained me how they used to cut the cake in 12 slices earlier and now they make 14 slices of the same sized cake now this is something that I can’t talk about since it’s Costa’s policy but I think my experience could have improved if he’d had just offered me other slice. I don’t know the serving standards here but this is how it was served as well.

Great staff, brilliant service!

Went in Costa as I was early for an appointment Seen to really quickly and passed half hour with a nice cappuccino 😋

Awful awful awful awful anything

Staff unfamwith making porridge 😋

Service ok ....toilets were a disgrace Disabled smelt like a man's urinal .....floor wet through tissue all over floor ....a disgrace ....I admit it was 2pm on a Tues, but should be checked regularly, I had to complain about the state of them

Honestly one of the best coffee shop experiences I have had. Went in with my little girl and the staff were phenomenal with her. Everyone was friendly, welcoming and helpful. Place was clean and tidy. Lovely environment, brilliant service, fantastic staff

Nipped in for a quick coffee,Amy my server was great,happy and great at her job ,perfect service.

Ordered flat white and small americano both only Luke warm not up to normal standards

Went to Costa for a latte and got to admit it was the worst on I have had for a long time. Normally I enjoy my coffee from Costa but not this one

£4.75 for a take away Flat White (oat milk. The service is really slow, like very. For a big coffee chain knocking out sub-par coffee it is probably slowest I’ve seen. The tables are usually a big grubby. And on top of all that, they’ve increased the prices of already mega marked up drinks - a takeaway flat white with oat will now cost you £4.75. Ridiculous. Round the corner there is a little independent that offers better for far less.

When you sit nobody will bother to come the dirty table and remove previous customers cups or plates The toilets there are the FILTHIEST ones I have seen in Manchester in years!

Great coffee and vast array of cakes available, kid friendly and plenty of seating

Great service. Imogen was very kind and makes the best warm milkshakes ever. Tried a salted caramel one today and tasted amazing. Imogen was kind and helpful. Best barista ever!!!

Convenient but expensive, and tables not always cleaned.

Ridiculously busy, great coffee and good service, even in the chaos!

Not very friendly & as the coffee shop empty Not helpfull

Place was dirty, food all over the floor, trays dirty cups left on tables...

Great food and service, Sophie is a credit to you, so helpful and kind! 👏👏👏

Delicious hot chocolate with mint biscuit

whole order wrong and driver took wrong order back told me he would bring right one and never came back

El chico que nos atendió fue muy arrogante y cuándo le pedimos 2 cafés tamaño mediano nos lo puso pequeño! Le dije que esa no era el tamaño que pedí pero él decía que si... Soy clienta habitual de Costa coffee y sé perfectamente cual es el café mediano, También se le olvidó ponernos cuchillos y nos dio muy poca mantequilla para las tostadas, definitivamente no volveré más a este lugar, iré a otro costa coffee.

A good coffee shop with nice staff.

I didn’t receive my full order & have been able to get on the app until now & request someone contact me please

Great coffee with comfortable chairs and warm indoors when cold outside. Good place to chill out and listern to the music and watch the world go-by

Costa is going down, shortage of choice, no cups unfriendly staff. Get a grip. Used to be brilliant

Didn’t have what I wanted so instead of cancelling my order decided to send me something I hate and couldn’t eat, and now left proving to just eat what they sent so I can get my money back for something the birds are going to eat, maybe

Nice, happy staff!! Good experience!!

Friendly and clean lovley food and drinks to perfection

Ordered the new hazel hot chocolate drink, specifically ordered for sit in, they gave it to me in a takeaway cup. I asked if they could give me in a sit in cup, aka the glass cups, they took the takeaway cup back and poured the hot chocolate into a sit in cup. Which is fine if they did it right. The cream on it went crazy and the overall looks of it was very unsatisfactory. I did not enjoy my experience i m afraid. The environment is not friendly. As shown in the picture empty cups are everywhere. I would not try another coffee/drink at this branch unless i have to again because of a meeting. It’s worth nothing that these small things impact visitors and their level of satisfaction. If i ever have to come back, i hope these comments help the staff and managers reach another step in their services, and that i find the place better.

Good coffee shop from this chain, great location and ideal for EV charging and retail therapy.

Found out the price of the coffee rises according to the hourly pay at different sites. What a cheek! The airport is the most expensive obs.0

Not sure if the open times need adjusting on the web or if staff just don’t show up for the open. Been here twice at around 9:00am with doors locked and no staff to be seen

Visited Sunday for coffee and cake. Found the floor covered in spilt food and table piled high with used cups and plates. Served with the worst coffee we have ever had, it was like hot milk took them back and was told nothing wrong with the drinks and they have two shots, you will have to pay for another shot. I asked for the manager and was told we don't have one in an off hand manner. If you like coffee Avoid.

Just right for a coffee or more

Jordan “aparently store manager” I have never come across a RUDER member of staff ever Actually lost my ticket for my drink so was making other customers drinks that was served after me, when i questioned why he lied & another staff member admitted the ticket got lost, then tried to push my drink off the counter with a tray, very strange behaviour by a STORE MANAGER

Great coffee and good customer service 👌

Staff were quick with order, on hand as well with towels for my wet laptop which probably saved it!

Long queue but awesome coffee...very worth the queue

NOT FREE PARKING! Stopped here on a work trip with a colleague in separate cars and neither of us noticed the small signs stating this is a pay & display car park. This is a retail area with Hobbycraft, TK Maxx etc. so we weren't expecting a parking charge. £120 in parking 'fines' later - will avoid next time in this area.

I spend a lot of time here. Service is great

It was kinda busy but not so busy that tables shouldn't be cleared.

Costa is my go to coffee shop. Love the coffee and the food. The staff are usually very busy but always polite.

Had my favourite Flat White here today. The staff were fabulous. Emma Jo & Raheel were polite and friendly. Great ambadassors for Costa in the Peel Centre, Stockport! Thank you, Marian

Friendly staff but not enough of them!! The slowest Costa I’ve ever been to!!!!

Long wait, Cold coffee, everywhere needs a good clean

Well we're do I being there was 2 people on doing there vest we waited 15 mins before we got from paying to getting our drinks was not happy at all

This place is understaffed and is like a youth club, tables not cleared and cleaned and workspaces untidy. Must do better!

Thank you to Tom for an amazing service, defo coming here again 😎 👊

Terribly dirty (the toilet also smells bad and the tables were sticky.. I have no words for the floor).. Empty, but three people are sitting and talking..they have not washed cups and serve cardboard ones.They make coffee so slowly that the first one is already cold while do the third. Apparently their manager needs to be changed or do work 🤔

Lovely young lady Imogen who served me and a friend, excellent customer service, will definitely be going back.

Bustling coffee shop and friendly staff

One of the nicest Costas I've been to, very open and bright. Tends to be understaffed with how busy it can get but team members are still very polite and helpful. Sometimes the wait time is quite long but the quality of the food and drinks make up for it. The only Costa I'm happy to come to.

Enjoyed hot chocolate and muffins while sheltering from the rain!

On 8th April, at 4:55pm, we were served by a really helpful and lovely member of staff. We waited quietly and politely while she prepared our coffees, and served them to us, and then we immediately headed for the door to leave the shop. Please arrange for her to be promoted to replace the short, mean, rude, harridan who was ‘encouraging’ the handful of customers to leave the shop by shouting at them. This one should never be allowed to be in any customer-facing role. They would be better deployed in an abattoir, screaming instructions at the cattle on death row; or perhaps teaching the use of Tazers to white American police officers. Thank you for the coffee and snacks, the Möbius lesson in kindness to complete strangers, and a reminder of the inherent duality of human existence.

Probably the worst Costa been for a while, tables dirty, staff didn't engage with customers and toilets not clean, also disabled toilet alarm was wrapped round a handle and not connected. So if they needed assistance they wouldn't be able to get anyone..

Good service and very nice cup sizes for large drinks. A good selection of desserts and a wheelchair accessible toilet. Very polite staff and good sitting tables inside and outside

Cheese and Ham toasties and Lemon Curd Tarts to die for.

It was really busy today and they had 2 staff in training. The main member of staff called Tom was dealing with it all amazingly. He was polite, friendly and maintained a positive attitude even with the stress of a busy day. All staff were lovely and are a credit to the Costa brand. I hope they all get some well deserved rest tonight. Highly recommend coming here, lovely and welcoming atmosphere with wonderful staff. Drinks were great too!

This costa coffee shop never open in time very day open late and not good service very very bad and slow

The food was good, coffee was nice and staff seemed OK but unfortunately we needed the loo. One was out of order and the other looked like it hadn't been properly cleaned in several months. It wasn't just "used" it wa filthy. Made us wary of the food after witnessing that. Personally, I'd rather pay 20p extra for the coffee and have a clean place

Bought some coffee pod for my tassimo on the shelf the price was £5.29 sat down with my wife and had coffee checked the recipe and I had been charged £5.75 went to the counter and asked why this was young girl said they don't tell us when they have changed the price of things and then she proceeds to serve the next customer no apology I was disappointed a complaint going to head office I think

God overall, service and place, just tables no clean. Maybe they are busy at times and do not come out often

Visited today Costa coffee at the peel centre Stockport and the place was absolutely filthy won't be going again the toilet was disgusting I would not like to have to take children in my there

Costa Coffee Peel Centre, Stockport. Diabolical service!!! 4 staff members and only 1 working while 2 disappeared into the back of the shop for 10 minutes even though the shop was full with huge queue!! During our wait to be served the staff managed to burn customer sandwiches, forgot to put customers food into the ovens while they waited for 20 mins, no apology for wait and got several customer orders wrong!! I asked why the staff were not doing their jobs and was told they had been buzzed on several occasions but did not respond!! They should be sacked!! Lazy, ignorant individuals!!!! Shame I couldn’t give zero stars!!

Nice coffee, but service is becoming awfully slow. 20 mins for a coffee? With hardly any queue. Just painful, slow, excruciating almost agonising service.... And who really redecorated this shop? An 8 years old? It highly resembles NHS waiting areas. I guess given the time you have to wait for a coffee...

Great place as always. Best coffee around.

Absolutely filthy place, went in just after opening, the fabric chairs are disgustingly stained, the floor looked like it hadn’t been mopped in weeks maybe months, if these are the bits you can see I dread to think what goes on in the back.

Friendly staff and great coffee

It was good but I asked for half a shot coffee And they put a full one in Also my lattee sunk

Took too long for coffee to arrive

A couple of people working on laptops were at a table for 4 which at a busy time was a bit poor,

Very small, and Slowest Costa I have every been been in.

Service was quick. As soon as we finished the tray of dirty cups was swiftly removed.

Stop off here yesterday to get hot chocolate , cappuccino after Christmas food shopping in local Asda next door after getting back into the car to drive home both drinks smelt gone off which must of been the milk they were using myself partner ended up with bad belly wouldn’t used this Costa again 20 minutes wait to make two drinks not that busy inside If u want a drink made with gone off milk this is place for you

Closed at 4PM even when their website say 6PM....

Coffee is excellent here and chocolate cake tastes great.

One of a national chain of coffee shops that does exactly what it's designed to do - serve a great range of coffee, snacks and pastries in nice surroundings.

Good place to spend time with a great coffee

Always a pleasure for me going in here with someone for a nice coffee and a chat

Filthy. Tables full of rubbish, crumbs and food waste on floor and tables. Seats all stained. Very unpleasant. Avoid.

Choice was limited. Service was poor. We were rudely told it was take away only, drinking our coffees we were then told to leave. The place was crowded, so a lot of custom was rudely shut out.

Met my daughter and family we only had a drink and children had drinks too . It's ok for a place to meet up.

Awarded One Star because of the misleading Breakfast offers, £1-00 Coffee and Crossiant, £2-00 Bacon Bap and Coffee actually bill was £10-95 should read £1-00 and £2-00 off the actual bill of £13-95 !!!!!!!! Read the the Offer Next Visit.

Great coffee as usual at Costa. First visit to this outlet and whilst it follows the standard Costa format, it was surprisingly light inside which made it more pleasing. Service was excellent too

This is a terrible Costa. I’ve visited regularly because of it’s convenient location and each time tell myself never again. It’s staffed by kids who have zero interest in customer service. It takes on average 20 minutes to order and receive your drinks. The place is often filthy. Today was the final time I’ll be using this place. We bought hot drinks and a hot sandwich, less than 5 minutes later they told us they were closed and we had to leave. It was 4.05pm and we were halfway through a hot toastie. I asked if we could just finish or the sandwich, the young man said no and if we didn’t leave immediately he was going to call the police. Absolutely ridiculous. At no point in the 20 minutes I was in the queue did anyone tell us the items we were buying were takeaway only. Plenty of other places to eat and drink at the Peel Centre, my advice is to spend your money somewhere else.

This has got to be the worst run Costa in the North West. It takes on average about 20 minutes to get a hot drink. Customer service is appalling, it’s run by kids who are just plain rude. To be avoided at all costs. Spend your money elsewhere.

Poor service 6 people waiting for drinks when i was there today (18/08/22) The person making the drinks spent more time chatting to his friends that where stood at the end of the counter No apology for the wait Even the girl taking the orders looked embarrassed Poor for a busy site

It's a nice place. However they're out of ice in the middle of a heatwave and their opening hours are inaccurate

My Mum and I went into Costa at the Peel Centre at 4pm on Wednesday (10th August). When we walked in I noticed the female member of staff stacking chairs outside, so I checked the time on the door and it said they close at 5pm. We were with my 4year old son and my 9month old baby who were both hungry, so I wanted to get them something to eat and drink. Firstly, they weren’t serving iced drinks as apparently the machine was broken. Fine. But when I went to the till to buy the toastie for my sons, the male member of staff told me “no we’re not serving food now because we’re closing soon”. I said “you close at 5, so that’s in an hour” he said “yeah well the machines take half an hour to cool down to clean so we’ve turned them off and aren’t serving food now”. I said “my sons are hungry, a toastie takes 5minutes and you have an hour before you close”, he just shrugged and said “well it’s off now and we’re understaffed anyway”. I noticed there were 5 customers in the whole place, all of who had been served. I told him again that I just wanted to feed my children and it takes 5minutes. He said “well sorry but the machines are off and I’m not turning them back on”. I told him that it’s extremely poor service and he again just shrugged. It takes a lot for me to complain about others in the hospitality industry as i was a pub manager for many years before I had my children, and a barista prior to that. However, on this occasion both myself and my Mum were extremely disgusted with the attitude of this member of staff. It was a hot day, and the staff were very clearly doing all they could to have the earliest finish possible. If you close the business at 5pm, you should serve until then. That’s the way it has worked in well run hospitality establishments in my many years of working in the industry. Your staff on the day showed exactly what is wrong with many hospitality establishments in England - lazy staff who don’t care about contributing to the business and just want to do what they can to get out of there as soon as possible. My 4year old was very hungry and asked me why he couldn’t have anything to eat, so I told him I would take him somewhere where they actually serve their customers. And that’s what I did, meaning this Costa lost out on valuable income on what was a very quiet afternoon (probably because they very clearly wanted to discourage anyone from staying there for long). Poor service, I won’t ever go to this Costa again. If I was a manager here or a franchise owner, I’d actually be ashamed and disheartened that my staff cared so little about the business. I know I certainly wouldn’t employ people who were so unprofessional. We drove to a different Costa elsewhere and spent our money where the staff were welcoming and professional. I visit Costa frequently and have never been met with such poor service as I have at this particular franchise.

The staff were great even with how busy they were they still pleasant and also brought the drinks out when they ready as I was unable to carry them out

Great service and pleasant staff

Its been 2 months and something has gone wrong. Staff had completely changed and service was more than 20 mins wait

Just when I missed Tim Hortons, 😀

Like any other Costa coffee, would be better if it had a drive thru.

Not a case of what we had, more a case of what we didn't have opportunity to have. Looked on Google, currently open,closing time 18.30. Walk through Stockport, closed, at 16.00. Ridiculous time to close in a town centre anyway..

Excellent service and brilliant coffees sold here. Lots of delicious, neat cakes and other foods offered, only issue is that it usually fills up quickly and finding a table and somewhere quiet to sit can be quite difficult at certain times.