Costa Coffee in Solihull

Had plenty of normal cups and couldn't give my toddler a normal cup said they all in dishwasher even though they had plenty on display. And my toddler cannot drink og the papper cup, so we had to leave without having a hot chocolate. I guess because it was Saturday they were too lazy to give normal cups out

All them people in Costa are so lovely and polite they work to there best abilities and they help you if you need it shout out to jack and Lauren and Sam and marie and Beth

Would just like to say there's not a lot of this in the world anymore so needs to be recognised when there is. Visited today and ordered a new frappe to try as opposed to my normal order. The lady that served me noticed whilst I was sat down that I didn't like it and as I was leaving she replaced it with my normal. Made my day. So sorry i didn't catch her name but she deserves some recognition!

Disgusting drink，left as how it was made, very rude staff!

I visit here frequently with my mom and either one or both of my children. The staff are always lovely and the coffee is well made. Yesterday I visited with my 3 year old son for some important one on one time (harder to do nowadays as he has a new baby sister). The staff who were on were SO good with my son. They spoke to him about his order, asking whether he wanted his milk hot or cold and chatting to him when he showed them his dinosaur or pointed to Spider-Man on his jumper. Honestly, staff speaking to your child like this goes SUCH a long way and we had such a nice morning there.

I came here today and the servers here were so nice even though me and my family came in close to closing so I felt bad as I’ve worked at Costa before so I know how it is, and also my brother spilt a drink! They were both so lovely I really appreciated it.

This is my local Costa, it's the best one!! I enjoy coming in here for a coffee date on my own. The staff are so lovely and friendly nothing is ever too much.

Not a bad experience could be better but I suppose you hire children and get rubbish service

Used to be really nice. Now, not so much. Food kept in plastic storage bins. To go cups most of the time. Ice machine frequently broken. Today they can't serve food as the microwave is also broken. Quite disappointing in my opinion.

Very tasty frappes would 100 percent recommend

Regularly Mondays am, Thursdays pm. Pleases my wife. Both pleased. Thanks.

Very pleased with the results 😀

The manager at this place is very unpleasant. The way she was belittling her staff, in front of customers, was absolutely ludicrous. The poor girl was clearly used to her behaviour because she just looked down but I was absolutely disgusted with it and the atmosphere she created was such a shame now I won’t be returning because of her attitude.

All was run out off ice andneaver no cakes left

Went in no dishwasher so only takeaway cups no sign to say and when questioned on it staff rude and shout across the shop at customers. Staff on tills don't know wot they are doing void transactions on tills and blame customs. If I could give a 0 review I wud

Have a weekly coffee latte and lemon drizzle cake after shopping with my friend,for chat and treat 😋 staff are friendly and helpful.

Nice relaxing flat white before going to get my mince pies tested at Specsavers 😂. Service was spot on very quick and polite.... thank you.

Service was a bit moody but hey you can't be skipping every day

The best coffee in a service station I have ever had

Can't see menu as it is in tiny letters

Lovely place to visit all staff are lovely I was served by Bethany who was very chatty and friendly .

Such a shame I have to give a low rating Absolutely lovely staff Chatty, polite and friendly. Cannot fault them BUT the FLIES in this Costa are unbelievable, having to constantly flick your hand around to shoo them away, they were everywhere. Behind the glass screens around the food, all around the display food/items and even around customers and their beverages. My friend who was there with me didn't finish her food, the flies would not leave us alone and was all around on the walls and tables. Think inspection is needed for this Costa location, very off-putting But again, staff were brilliant 👍🏻

The staff here are very polite,they always engage in conversation whilst you are waiting to collect , I was served by Chloe and amber I asked their names because of the great customer service they provided, will be going again.

Staff are lovely but everything I come into Costa they have no ice I come after work around three and never any ice Also there was a big board outside shop advertising then Surely this should of been moved if not available I'm sure Costa are losing money with these unavailable all the time

If you want an iced drink in the afternoon forget it, they always seem to have run out of ice even though they've an ice making machine ! Maybe they've not thought to make more !

Absolutely wonderful staff member Ethan, made me a lovely Mocha today, so kind and caring, felt welcomed and left happy, Ethan is a gem to Costa.

Nice relaxing place to enjoy a coffee & a bite to eat but it can be a bit noisy at times!!

Got a few bits and pieces. Usually it’s ok. Just forget the marshmallows sometimes …

Had a white hot chocolate tasted like water and nothing was done never got offered a replacement didn’t drink it waste of money and staff was very unhelpful

Nice store friendly staff always ready to help quick service and nice coffee Made by dan the barista makes a good coffee 👍

Always great customer service in this place and the manager is lovely.

Lovely coffee shop, with friendly and helpful staff

Lovely place to pop for a cuppa and a cake. Friendly staff and good service

Staff are super friendly, excellent customer service all round.

Excellent customer service, very helpful and friendly staff.

Usually tables available, pleasant staff. Great location for when in the middle of shopping.

Osiedlowa kawiarnia . Kawa średniej jakości i zazwyczaj po godzinie 16 nie ma wyboru ciastek . Największym problemem tego miejsca jest fatalna , niesympatyczna obsługa.

Just been served by a chap biting his nails! They looked filthy too what was left of them. No masks worn by the staff oh and at 10:30am they had run out of spoons!

Very nice coffee but to much of a que

Staff are ALWAYS so lovely here, and they never deliver anything less than my perfect skinny lattè with gingerbread

Costs coffee. Does what it says in the tin.

Coffee was good. Service was efficient. I have only dropped a star as distancing was an issue and no masks were being worn by staff when clearing tables.

Lovely staff, clean restaurant and tasty coffee

Good selection of drinks. Staff are quick, efficient and friendly. Never had a problem.

It seemed dirty an chairs were not very clean or the sofa we sat on although staff were very nice

Clean store, the girls inside are quick and efficient. The chai latte is usually very good here but it can be a hit and miss. Plenty of seating and social distancing is being followed. Overall, I’d recommend it!

Very friendly staff, great coffee too, worth a visit 👍

Quality drinks, pleasant atmosphere.

Nice paying even better at 50% off!

Great place even outside seating on warm weather plenty of seating inside

Always experienced excellent service here.

A back story, please bear with me. I’ve gone cold turkey on coffee for the past 3 days, i had sold my espresso machine on the weekend. There is me, in Chelmsley Wood, post COVID vaccination, with a craving for the liquid gold. I nearly wept when I saw Costa Coffee pop up on Google Maps when I typed in “Coffee Shops” into the search. I walked at pace to Chelmsley Wood shopping centre. I stood patiently in the queue and was delivered a flat white. After being promoted to download the Costa iOS app I contactless-ly paid a mere 50 pence. I walked outside, took one sip and held back the tears of joy. My tastebuds, having had a 3 day hiatus, tasted every note of that beautifully crafted coffee. Heavenly.

START AGAIN! Costa are running a promotion at the moment. I had the almond hazelnut latte with protein for £3.30. A little expensive, but you can taste the flavours

Lovely polite member of staff and lovely hot chocolate as always

Nice, tried the new purple one, latte, bit sickly, so would only recommend a small one

Szybka i miła obsługa przy chwili wytchnienia z dobrą kawką lub czymś zimnym w tym zabieganym czasie 😋😁

Very good service and food recommend

Lovely coffee and Great service too

Service was alright, some tables were messy with crumbs and serviettes.

Good set up for covid 19 and as always great coffee and great service

Far too busy tables dirty but coffee was nice

Nice and quiet at 4, nice service. One ⭐ off as the toilet was unavailable.

When I ordered they told me to sit down and bring it over, good service and polite x

Really enjoyable staff are always so friendly and helpful my children love coming here for a treat a little pricey for the cakes but are very nice. Good selection of drinks and the specials are always lovely.

Efficient staff however lacking friendlyness. Clean. Toasted sandwiches & cappuccino were great however Belgium choc&cream frostino was disappointing,as it's bland in taste, not sweet, not chocolaty, nowhere! Please improve this drink.

Costa Coffee on Chelmsley Wood town centre is an oasis. It opens really early so is a great place for the early bird to grab a coffee on the way to work or to just sit and watch the world go by. Our forte is a latte with brown toast and a toasted tea cake.

Waited for seat. Staff just looked at me when I asked is there any spare seats. People just taking up 4 seats with no purchases. Staff let them stay. We walked out and went else where. Staff not helpful at all I'm afraid

Lovely staff great choice of desserts.

Always good service here, all staff are very friendly

Nice place but a tad expensive.

Nice coffee shop especially in chelmsley wood friendly service staff service with a smile clean and tidy well presented

As a wheelchair user I had difficulty getting into the shop as I had to get out of the chair to open the door, not a good start as their were 3 or 4 members of staff present and no queue. The coffee was not as strong as at my usual Costa venue. Again I had to struggle to exit the shop (no assistance was offered) no I will not visit that particular Costa again.

Great coffee, super staff, very helpful & attentive well worth the visit. Was very tempted by the selection of muffins & cakes but managed to resist.

Always good ser ice and perfect cappachino

Very pleasent staff friendly atmosphere.and a good coffee.

Excellent service and great staff

I love Costa. This one is great, friendly staff, and unlike a lot of costas they wipe the tables down.

I love coffee, they serve great coffee

Always friendly, fast and helpful staff

Great retreat in the middle of a busy area. Staff lovely too

Love costa but not all shops are tidy and the loo is terrible

Daniel was extremely helpful and attentive. He and his colleague with the ponytail and glasses took the time to make my friend and i feel comfortable as well as to explain what vegan options were available. Many thanks to them as the lady who served us was not very helpful and appeared quit agitated

Very nice food and very good standards of hygiene. The staff is very quiet but work well.

It was very good for just have ing a nice cup of coffee with my kid's

Very good place to have a coffee and something to eat I go there any time of the day

Should be called Costa bleedin fortune,, two pieces of cheese on toast plus a coffee £9:30

Prompt service polite and friendly service

Quick service cakes and coffee were lovely. Seating outside is unavailable for a few weeks from the date of this review 26/5/19 as the shopping centre is being repaved. Lovely atmosphere nice and quiet

Very enjoyable visit today with my fiance and nieces

Nice to catch up with friends in a relaxing place

Great place to unwind and have a coffee

My favourite coffee shop - Costa coffee l would definitely recommend to share with your friends or family. Friendly helpful staff too

Love Costa went to get phone numbers of 2 shops I visited last wed cause I lost a gold earing in bullring costas it was a figure 8 if u find it

It's great we love to go and get coffee it's beautiful

The staws are thick paper do not like that I loved the plastic ones they could of used the new reusable metal ones.

Loverly staff polite and respectful

Friendly staff very helpful Gr8 coffee

Brilliant, I got to pay three quid for mediocre coffee in a paper cup.

Great place with friendly staff

Place is dirty inside cafe. No tissue service was useless.