Costa Coffee in Flintshire

This is our favourite coffee shop in mold. The staff are friendly and the coffee is good. However please can you make the door automatic getting into the shop in a wheelchair is difficult without it.

Went over to Mold, thought it would be nice to have a nice tea and coffee, both lovely, all very clean and tidy a very good bright Costa, very helpful and friendly will go in again next time we are over in Mold

Stopped off for a tea and coffee, Which were both lovely, the staff are very helpful and friendly, Always trying to keep the queue down, Didnt have anything to eat on this occasion, A lovely atmosphere everything was clean and tidy Highly recommended

Needs updating and refurbishment

Great coffee, a reasonable selection of food, the staff are always polite, friendly and helpful, the surroundings are comfortable although perhaps a little tired in some areas and in need of a makeover, but that is my only slightly adverse comment, although the air-con was greatly appreciated in the summer high temps recently. Highly recommended in all other respects and a pleasure to visit and enjoy a relaxing professionally made coffee. Well done to all the Costa Team in Mold!

Very friendly place. Lovely staff, very attentive.

This is the friendliest Costa I have been to, the staff are so welcoming.

Overall, the food, atmosphere and hospitality is outstanding. The staff are patient and work hard to ensure the queue goes by quickly for a fast and efficient experience. The drinks are of high quality and fairly priced, however the food is not the same. Overpriced and bland, you have the savoury food. But in all fairness, the sweet treats are fairly priced and taste wonderful. All the better, the tables are mostly always clean to dine on. I would definitely recommend visiting.

Standing at the till for 10 minutes 4 members of staff behind till doing nothing not one paid attention to me Felt like I was on invisible

The drink I ordered came in a small cup when I'd paid for a larger size.

Lovely coffee as always, my cappuccino done just perfectly 🥰

Been to costa coffee few times now. The costa coffee at omniplex lisburn northern ireland. Place is spotkess, toilets spotless, love there coffees and saug baps for breakfast. The baps are great toasted and fresh. Even treat ourselfs to scone and fresh as well. Staff very hrlpful and do a great job.

One of my favourite cup of latte, Friendly Team Thanks

Quick coffee after an opticians visit, first impression is that it needs a refurb, seats were stained tiles around the counter were chipped, service was quick (mind you it was a Tuesday mid morning) the front door paint work was worn and chipped as was the woodwork around the window

Popped in for a coffee and a chat with a friend, spent ages laughing and chatting with a few coffee's all good xx

everything was lovely but one of our items was something different, I ordered a chocolate twist pastry for my baby but I was given a croissant.

Delivery was delayed 2 times however still came at the right time quality was spot on

Went to Costa today for a hot chocolate with my daughter after school. A member of staff there her attitude was disgusting. Slapped the spoons on the tray with an attitude then put the got chocolate on the tray and split. Kept given daggers for no reason and stomping round the shop. When clearly me and my daughter has done nothing wrong what so ever. And because a smiled everything copped it. Hot chocolate tasted not nice at all I was going to take them back. Because of this girl attitude even the staff looked at her stupid think what the hell.

Nice coffee, nice snacks. Why is the breakfast menu only available for half the trading hours? Serving staff had to be called from food prep area and were surly because another member of staff was clearing tables and had not noticed waiting customers.

A member of staff was dragging chairs across the hard floor for almost the whole time we were there. We couldn't hear each other over the noise and it gave me a headache.

The delivery time changed twice which made it late for us to even be at the house, we had to get our neighbour to collect it but it was to cold by the time we got back

I am a usual customer at costa but was made to feel not welcome by one of the employees not going to name names (Mike) felt like I was walking on eggshells and felt that he judged a book by its cover due to us pondering on our order.

It is saying delivered and it hasn’t been delivered

What an utter disgrace to the brand, our seating was stained with food, the floor was dirty, the toilets were absolutely disgusting, one toilet out of order, and has been for a while, the one in use stank of urine, also a lazy member of staff had not fill the toilet tissue, instead had put a full pack of tissue sheets by the dryer, the whole pack had scattered on the floor with the blower, the tiles behind the toilet was stained with splattered urine. This place is s disgrace to the brand and need fumigating!

Nice coffee, good service, friendly staff

They have coffee. The brown kind that goes in a cup. It's good.

staff are rude. went to order. the man working there cut me off to talk to the other staff. then i asked for a chocolate brownie frappe. then the man rudely said ermmm we don’t call it that its a chocolate frappe. so rude and dno how he is working there. ps go study the menu as it is called a chocolate brownie frappe.

Love it here the staff are lovely, been coming here for some years now, but the dissapointing part is that the shop looks tatty , dirty and olld. They have had issues with the roof leaking and damp patches on the ceiling but nothing really been done. The furniture is old and dishevelled when I ve been in to other costa coffee shops and have been refurbished.

Very busy, but the staff were very friendly and polite. Lovely coffee and cake, in a spacious, clean and cosy environment.

Warm welcome from friendly staff.

Toilet unavailable waiting to be fixed didn't work on Sunday or today Wednesday, public toilets have move to were ever bus station is

Behind the service area was quite dirty with packages on the floor and the barrister machine was very dirty and desperately in need of a detailed clean. But the staff were pleasant

Disgusting toilet. Flush mechanism broken, toilet filthy, floor soaked in what appeared to be urine. Not acceptable!

The service is actually very friendly and efficient. The drinks are of good quality and taste lovely. The food, again, is of good quality and very tasty. The seating area is nice and spacious and has a variety of table sizes. Now for the down side. The toilets could be a lot cleaner, the cafe area also could be cleaned to a higher standard. In fact the whole inside could really do with being refreshed, including the stained ceiling.

Called in with my Daughter and grandson Batista and lady who served us were pleasant enough despite not adding syrup But when I asked what food was vegan and they enquired we was told to read the labels There were no cakes or cookies in the display case and then no gingerbread man for coffee Obviously if you are lactose and dairy intolerant it's just tough and they don't care Appalling

Waited 20 minutes to be served. At the time of getting served I was asked if I had a table. When I replied No I was told I couldn't sit in. 4women had been sat at table all this time conducting an interview only 1 had a drink that was near finished. Yet the counter assistant said they could 'nt say anything. Other people were walking in bagging tables. If this is how they operate then they should exclude people on their own from entering the store. I know the staff work very hard and applaud them. But people should be stopped from conducting interviews and business in the premises.

Brilliant staff and lots of space Smell the coffee ...so good ...will be back for more ...thank you .

The best , amongst costa cafes of the area! Staff are nice , efficient! The decoration is superb and there are always spaces! On wed and sat, it can be very crowdy , due to market right at door step! I don t know how they do, but they cope with the possible number of customers X 6 !

Coffee was nice, staff were nice. Would recommend.

A busy Costa on Mold High Street. Staff reasonably friendly and efficient considering the demands of a busy Saturday morning with the market bustling outside the door. Tables clean, drinks prompt, good quality and enjoyable. Front windows, door etc. could do with a clean. I would say its one of the better Costas...

Suppose to be open till 4 and closes an hour early, imagine driving 20 minutes to find they have just closed early is a joke and to add to it the staff were rude about it, won’t be going there again

.excellent customer service lovely.food spotlessly clean

Excellent service, would have got 5 stars but for the disabled toilet not being available.

Really enjoy this place. Good atmosphere with really good coffee

Not a fan of the location, the bottom of the coffee had granules at the bottom. Their lattes don’t even come close to Starbucks, I don’t see Costa’s level as high as Starbucks for premium coffee. It’s around about the same level as cafe Nero, average. However there is one member of staff that gets the coffee spot on.

Great cafe to visit good range of coffee and other drinks plus food and cakes 🎂 🥮 and always a whom welcome from the staff.

All Costas seem to be the same. You go in for great coffee & familiar food & always get what you expect. The servers were friendly, seating was comfortable and had plenty of options. Convenient location just outside the Mold markets

We arrived four of us for coffee,decided to find a table and then join huge queue .only to be chased by a very rude member off staff .telling me they are no free tables and have to leave .won't be using again ,until they decide to employ ,some staff ,that want to be there .appalled.

Terribly slow service (when it wasnt busy) and staff behind counter seemed to relish that people were waiting for 15 plus minutes. One staff member Dean was chatting away and checking his Apple watch and made 2 coffees in about 8/10 minutes. Not acceptable. Once I got the coffee the milk was way too hot. Terrible Costa.

Disappointing. Met friends for a Christmas coffee and catch up. Very busy. Poor staff struggled to cope with serving, clearing tables etc They did their best but were overwhelmed. Least said about unisex toilets the better. Didn't use as floor around the toilet awash.

Standard Costa, good range of drinks and food. Friendly staff.

Some places are terrible I've found only one that was clean and half way decent that one was in mold North Wales

Doesn't open till 10am on a Friday 🥺

Great place to eat new menu clean and comfortable great staff

Friendly environment with plenty of space.

Clean, tidy shop with efficient staff

Coffee and service was very good but the unisex toilet required a good clean

Comfortable, but not much of a choice of fruit teas - these days a must!! Not much of a choice of cakes!! Probably go to Starbucks next time. Nice staff though.

Nipped into Costa Coffee on Mold's highstreet to use the toilet and grab a coffee. Clean and tidy toilets at the back of the store, with friendly staff pointing the way. However, the massive queue for coffee really puts you off using the cafe.

It's Costa.... Nice person serving though my iced drink was impossible to drink and had been stacked so high the flavoured ice melted all over the table

Absolutely diabolical (MOLD) Been there 3 times and it's a shambles (never again) 1 person took the space of 19, yes 19 seat's and was there for over 1 hour, drinking 1 coffee and had read a newspaper, she only got up and moved because she needed a Toilet, moved about the shop, without her mask on and finally left. Only 70 people a loud in the café, I counted 22, when we finally got in. Poor organisation, supervisor running around like a "headless nugatory chicken" I left and will never go back again. Only went because my granddaughter wanted the ice coffee and stale millionaire cake.

It’s alright if you want the odd coffee or cold drink. I’ve been there loads and its decent coffee. I have to say i do prefer Starbucks.

Bacon bap and coffee ideal to start the day

Staff are overboard with the track and trace. After filling it out and showing the staff they demanded to see bank cards and photo I.D too claiming ‘it was the law’ in an unfriendly manner that just came across as if they were thrilled to try and catch someone out.

Food and drink always good. Usually nice clean and spacious. 2 stars because the staff member wanted to see photo i.d for test trace. Their paranoia made us feel unwelcome. Won't be heading back while taking forever at door filling in forms i.d etc. Costa you need to trust people to do the right thing!

We visited for coffee on a Saturday afternoon, and found the service here fine. There were plenty of free tables and the cafe was clean and tidy.

This used to be our favourite costa but not now. Staff are very rude and I know they have covid rules to contend with but barking at the customers isn't the way to go about it. Told there were no tables and we'd couldn't wait in the shop you know..well er no I didn't know, if there was someone to greet you and tell you then fine but I don't appreciate being shouted at across the counter. Needless to say we didn't wait outside in the rain, we went over the road to Gerrards where we got a much friendlier welcome.

Wasnt given drinks asked for they replaced them exactly same should of been Carmel frostino there was no caramel it just tasted like frozen watery milk. Had them before at prestatyn and they were so nice. Wont be going back

Clean,tidy,well organized and friendly staff.Right on the high street,probably the largest Costa we've been too.Plenty of space for table and chairs etc.Good.

Polite staff. Tables thoroughly cleaned between customers. Made to feel very welcome.

The staff and coffee was lovely, however they don't use Nhs app and you have to go to Costa site and complete name and tel after various stages in the app before you can eat inside. It was a bit of a faff, I don't understand why they don't just use the Nhs one it's easier. Staff were very understanding.

Friendly staff and are very helpful with their customers even the difficult ones

Very friendly barristas...a certain most days

Given a free voucher for a drink to sit in and enjoy....it was given in a take out cup....it was a latte.....explain this please costa mold

My kettle can serve 6 coffees in one go but Costa took 40 mins to serve 6 people in the queue and I appreciate these are hard times but make your own mind upon that anyway I had promised my son to take him for a treat. So I had a voucher through post showing hot chocolate a coffees served in tall glasses so I decided to persevere however when we got to the till we were met by an abrupt young lady who appeared to be more about personal issues with her management when she start shouting to make herself heard. So we sat down and then the coffee was cold and a standard cup no dressing as advertised the only reason there is 2 stars as a member of staff resolved the cold coffee issue promptly and professionally so guys speed and lack of professionalism plus cold coffee has made this customers journey awful so we'll be going back to drinking our coffee at Rubens ps I never a bad review in my life till know

I am a stickler for the covid rules however I always think that an explanation of how the system works before firing your instructions much better to take from a teenager that quite frankly I probably have older socks than! Extremely rude... these are hard times and you can still see a smile behind masks in the eyes. If you cant manage civility and a smile in the hospitality industry then you are in the wrong job. Reflects on Costa extremely badly. Please retrain your front of house staff.

Felt very safe. Well distanced tables. Able to relax

Fine well organised for test n trace. Good quality coffee and mince pies.

Excellent. Tables cleaned. Queues controlled. Staff making sure staff tell custs to check in on app etc.

Definitely get that Irish velvet latte man its great

Very clean and regular sanitizing.

my daughter took me first time shes paid, covid safe give it a try. Mum and daughter time x

Always good and then even better in the Christmas period

Latte wasn't nice at all. Tasted like a watery soya milk. Tasteless. Service could have been better but possibly short staffed

Their handling of Covid is not the best

Just had a cheese & tomato toastie and a latte but both were delicious. Place was clean and fully covid compliant.

Nice and spacious. Great coffee and service

Excessive covid-19 provision, no logic to which tables/seats available, staff not following their own rules. Very confusing as a potential customer, and when they contradict themselves the staff get very defensive and insulting. We did not stay.

Great coffee and a tasty sausage bap

Very good and hand made drinks and food with pleasure Unfortunately the prices and staff often make it go down hillStaff messed around bunch of typical teenager chucking food around and giggle not putting there jobs priority, same stuff at the minute and the prices are way off the chart too dear!

Staff in this Costa are always friendly and helpful. Nothing too much trouble. Always make my coffee exactly how I like it. The only problem in this outlet is the sun streams in and leaves you boiling hot and very uncomfortable. I dont know how the poor staff cope with the heat. Come on Costa. Put some blinds up so we can sit and enjoy our coffee without burning alive.

Fast service and excellent coffee

Staff were quick with order and quick to clear and clean tables . However!!! Both toilets are disgusting I walked back out even though heavily pregnant and busting for loo .

As usual an excellent cup of coffee but sometimes the free WiFi causes an influx of school pupils which makes finding a seat difficult and takes away from the enjoyment of both place and product.

My favourite coffee Latte with salted Caramel

quiet place for coffee And relax on laptop😏

very expensive for wat it is you're paying for the name

Pyszne ciasta i kawa, na minus czystość. W godzinach szczytu obsługa nie wyrabia ze sprzątaniem naczyń ze stolików.

Love Costa Coffee ,lovely and relaxing coffee shops which ever one you go in x

When we arrived there was a small queue, empty tables were stacked with dirty dishes, so I had to clear and clean a table, judging by dirt on wipe this hadn’t been done for a while. My husband came back with our coffees, after a good 20/25 minutes wait, and apparently once again they had no bread! My cinnamon bun was stale. He said it looked like only three new members of staff were working. Mold food festival was on and management would have been given plenty of notice about this, so why so few staff. Costa are running a promotion where toast is only £1 with a medium drink so bad management to run out of bread. This isn’t the first time we’ve been in this store and they’ve ran out of basic products. They also had ants in the cake section during the summer months. My husband wouldn’t let me use the toilet because he said it was appalling. Management should hang their heads in shame to allow unprofessional standards of basic hygiene and customer satisfaction. A blot on Costas reputation!