Costa Coffee in Portsmouth

This was our favourite fish and chip restaurant regularly travelling from Winchester to eat. We visited tonight at 7.15pm and we were one of only two couples there. Since it changed hands the prices gave gone up and the choice gone down. The remaining old staff were still friendly but it has certainly lost atmosphere and was very cold.

Ordered on the app. Arrived early and it was on their screen they ignored me for 15 mins until I asked and then said it didn’t come through their system even though when I arrived my name was on the screen. Very unhappy with this unprofessional atmosphere. While waiting I noticed they nearly dropped a pizza out the oven too as it was sliding down the side. Not very observant people.

Spending 20 min to get my order for a sandwich.

I have waited for my food for 2 hours now still hasn't turned up tried calling them and it says this number is not recognised I'd advise you do not order from this place