Costa Coffee in Derby

Coffee is okay, but very customer unfriendly and biased they just want to get to next customer.

Just been served by Kirby (sorry if I spelt it wrong). They were a ray of sunshine, really helpful, great service and after a tough day put a smile on my face so thank you 😊

Thankyou masie and Caitlin What an asset you are to this Costa customer service cost nothing.and you give 5* service . you made my day give them an extra days holiday 🤣🤣

Very nice people, loverly girls enjoying their work. Only issue I had was I ordered a white hot chocolate, served very fast, all good except when asked “would you like chocolate” I said I’m fine, but she put it on anyway… I think she was on autopilot… so now I don’t have a white chocolate anymore but some light brown powdery mixture… still drank it, but was not really what I wanted. But service and everything is great otherwise, you can tell they all love working together :)

Warm welcoming staff who served with a smile. Will Definitely be using this Costa again.

The coffee was great with excellent service and a nice atmosphere

the two women who served me were so welcoming and kind. i felt like they deserved some praise.

I mostly attend Camberwell and Peckham stores. Very friendly staff - well most of them,some probably had either bad start of the day or someone has managed to spoil their mood already. I love Peckham store for space and nice view of busy Peckham life, Camberwell store for quietness and friendly staff. I have issue with Costa Custome Services thou-i purchased mug in Derby-didnt get receipt, now back in London i am stuck with this cup because i found my favourite mug in Clapham.

Awful coffee. Very very bitter nasty coffee. 🤮

PLATFORM SIX DERBY STATION - Take away only as there are seats on the platform and in the waiting room. EXTREMELY busy, staff doing their best to be cheerful even though some of the passengers seemed to think the staff should already know what they want to drink and have it ready!!! an eye opening experience into the not so nice world of the barista. Personally I would now always arrive early and go to the branch at the entrance to Derby station instead.

Deliberately has no power sockets.

Nice coffee for a good price, friendly and polite service

Every time I go away with wife always go here for a nice coffee and staff are really nice