Costa Coffee in Sutton

Was quite crowded and has to wait to get a seat, rest was fine. The ambience can be better though..

Horrible service. Not busy at all but the man stalls before taking order and carries on another task. Then start chatting with other staff, then in the middle of making my order suddenly remembers to make a personal call on his mobile, then back to chatting with the other staff. Sorry just let me know if I'm interrupting you by being a paying customer. To top it off, my ice latte tasted like sugar and room temp milk. No thank you costa- Wallington. Will be taking my business elsewhere from now on.

Friendly staff who provide excellent customer service. Latte was really and the tuna melt.

standard costa taste, but the employees are sullen as if they are forced to work (especially female employees) you are afraid to talk or give anorder

As long as the Girl Ana Will be there it will always be 5⭐️⭐️

Staff are friendly enough and lots of seating

A regular Costa with all the choice of food and drink you would expect. The man who served me was polite but looked miserable. One thing that I am curious about. The shop shuts at 6pm but at 5:10pm the staff were already closing the food counters, and removing food from display. The oven/toaster machine was turned off and given a deep clean. So what would happen if I popped into the shop after 5:30pm and fancied a toasted panini and cake? Clearing tables and chairs away around customers still in the shop is quite a passive aggressive way of telling you to 'drink up, we're closing'. Also had a staff member sweeping around my feet, with still 20 minutes before close. The urge to close the shop gives off a very unprofessional look. I certainly do not want to feel rushed when I am sat enjoying my coffee.

Fast service, nice and clean unlike the Sutton branch.

Slightly expensive but good place. Food could be toasted better.

Using Costs coffee in Wallington regularly, for last two weeks the toilet is out of order, although in numerece ocation manager & staff has been reminded, still no action has been taken. So it leaves me & my friend no alternative than change to Cafe Nero.

I met up here for a very nice cup of coffee and cake/granola, whilst with friends. The atmosphere was pleasant, though some of the children were noisier than I expected.

A young woman ( short ) staff is very means, not nice not helpful, even just ask a question she shows long face. Very bad . Others are nice. I hope the manager can give her some training

Didn't eat, but got lots of coffee, very friendly, helpful staff

c'est très agréable la nourriture est bonne, les gens sont super

it has a variety of drinks and very filling. In general the placr is really beautiful a nice place to sit down and relax or study in a quiet place. The service is really good and the staff members are really polite i haven't had an issue since.

So expensive £4.30 for a sausage bap and for a mocha £4.10

Called in for coffee as early for an appointment. Very clean and tidy.staff very nice and friendly .served straight away,would definitely use again.

It's been very busy when going but the service has been great. The Toblerone Festive Latte is delicious. Watch out for that sneaky vegan ham and cheese. I prefer proper ham and cheese. 😀

Friendly staff and good service

Tried to sit outside and an empty seat causing the 1 customer at the table to throw his drink at me and spill my own drink. Went inside to complain and none of the staff cared. Will be boycotting Costa and sharing this story Utterly appalling behaviour by both customer (who went inside shop) and staff.

It's Costa. Don't stock cinnamon anymore, was told by a member of staff to go to Starbucks or Nero if I wanted cinnamon.

Enjoyed my coffee and sweet treats. A uniform taste across all the Costa’s that I enjoy. Service was a tad slow but it was a bit busy. Staff were attentive but came across very rude when taking to some customers. Very blunt mannerisms. Served me quickly and without any issues. Nice little cafe to have a catch up with friends and enjoy the lovely treats and coffee.

Great " too good to go bags". Nice location on Wallington high street and friendly helpful staff

Foreign blonde lady on the till with absolutely no regard for customer service. Sarcastic and rude to customers. I ordered toasted ham and cheese and was practically cremated Another person asked for a table to be cleaned and she ignored him as she was too busy speaking to a male colleague in another language! Was also being short with a young Asian colleague who was actually really polite! Also making a point that they close at 4.45 when on the website it states 6pm closing time. Disgusting way to behave and shall not go there again!

Such a nice place and tasty food strongly recommend this place for coffee and food.

I think that Costa makes the best flat white coffee than any other place! That's why I keep going back. I love the other varieties but always go back to what I believe is their best.

Service was a little delayed due to a customer complaining to the only member of staff serving on arrival however once the other member of staff came back from the toilet my order was taken and service was fast. It wasn't crowded. It's quite nice in this branch. It has alot of indoor seating. AC perfect. Enjoyed my sandwich and drink.

The staff here are always so friendly and the coffee is amazing!

Lovely service, nice cuppa tea nice food

Very accommodating to me and my baby.

used to be really good but today my friends and I ordered drinks then couple minutes later we all started feeling sick, this must of been because of something in the milk or coffee, this severe stomach ache and nauseousness lasted for several hours

Had a soya flat white recently and I'm still questioning whether there was any coffee in it.

Clean, polite staff but nothing out of the ordinary

Our Mums group always dropping by here, after our baby class. Nice and buggy accommodating. We usually come by group so it's nice to sit with our babies beside us.

The most friendly staff I ever seen in Costa. Atmosphere was really good. And the stuff was smiling very good welcoming on the store and very tidy.

Justina was brilliant today. She already know My preference and will serve my coffee always with a smile. Thank you

Excellent customer service and i was really satisfied by the way they handled everything in the store. Delicious coffee and very respectful employees. I would recommend 100%. Best coffee in the local area for sure🤩

The lady Eva was superb 👏. Wonderful service and beautiful made latte.

The worst Coffe shop in Wallington

Everything is good, just cakes isn't at the best standard.

Excellent customer service, kept everything clean and has welcoming staff who are always enthusiastic and helpful. I would highly recommend going here for a quick coffee or brunch.

Costa changed a gloomy Dorothy Perkins shop into a bright and welcoming coffee shop. The staff are always friendly and the coffee is always good.

Absolutely fantastic coffee shop really great with my two children and great service all-round, with a well presented food counter and a high level of cleanliness that I've seen from any of the coffee shops in the area.

My favourite coffeshop, delicious coffee and friendly staff!

The staff in this particular Costa Coffee are very friendly and courteous

Spotless, spacious and very helpful staff

The staff is very friendly, Super clean.

Typical costa. Nice atmosphere for a chat.

Costa in general is a place for great coffee, the wallington shop is great. It is extremely clean. The staff are freindly, and skilful baristas. It's a good place to bring your laptop and work for an hour or so.

Clean and tidy but soo expensive so a trip is definitely a luxury

Very friendly and helpful staff 🥰 I recommend Costa Wallington for the best coffee in Wallington 😁