Costa Coffee in Havering

Jess was fantastic. Very friendly and helpful with me choosing a drink.

This coffee is really interesting,its very good for body system,it is well prepared

Disgusting coffee. Won't go again

Very poor slow service, more interested in restocking the fridge with milk half way through making my drink.

Really helpful staff (man). There's a small step (2-3in) so my scooter couldn't access this store easily, I had to use walking stick support to enter but was given a lot of support by the man working there on 26/6/2024 at 11.40 am. The only problem was some coffee floating in the drink & the App calls this store Scoffs but there's nothing to tell you it's ever been known as that, all it says on the frontage is costa?

Always pleasant but they are often slow to clear used crockery from tables

Friendly busy costa can’t live without our daily coffee!

Standard issue costas. Staff efficient and location is not bad even if a main road. Quite

Great coffee and good to catch up with great atmosphere 👌

Nice place and their drinks are very tasty. Staff are really friendly and helpful. The food could be better but the drinks more than make up for it.

Good coffee shop and the staff are really good.

Coffee ok bad cups and saucers cups like soup bowls saucers off set ! Why????

Lovely place, although the seating area is limited outside, which is a shame as it is a sun trap in the summer, so it is a great place to sit. There is sometimes a queue, and you can wait up to 10- 15 minutes for a coffee.

Love our Sunday morning coffee here. Girls behind counter are really friendly

Very nice barista girl as was very friendly and even offered to take a group picture. Nice Costa

Good coffee and cake, shame about the cold uninvited welcome and service......

Great customer service. And can make a good coffee

Staff are always so friendly here

Cycle alone. No cash. Do take card . Minimum spend £5. Coffee £2.80. What a joke. All looked a bit rough and smelled of funfair in the 70s that was on this field. Prob same people. I'm sure my coffee is no loss but how may times do people not bother. . Good old cockney nonsense . Made me feel nostalgic.

Local coffee spot whenever I go shopping or visit the area. Always had a pleasant experience during morning visits - they do get busy but always professional and polite.

Amazing staff, amazing coffees!

Lovely and clean. Coffee to die for. Staff attentive.

Slow service but good cup of coffee

Popped in for a drink and to use the WiFi for a bit of remote working to save me going home as I had to be back in th area later the morning, staff were very helpful but the WiFi wasn't as co-operative, as a result my drink turned into a takeaway as I couldn't stay.

Excellent coffee and service. Very warm & friendly welcome.

The team at the gidea park branch are really great! Best in the area. The store is under maintenance at the moment however Billy, Molly and the team are doing a great job. Chess twins

Decided to pop in as it is local to where I work and back up north im known to have a costa coffee addiction, however the gent that served me a week ago may have broken that addiction with his poor attitude and service. First of all it was quite early in the day, not just before they were due to close so quite personally I do understand the strop he was in because I walked through the door, he was laughing and joking with a colleague and as soon as he saw me his whole demeanor changed, he didn't smile, he didn't make eye contact and he clearly didn't listen to my order because he done it for eat in when I specifically said take out and then made me feel like I was the one who messed up, he then proceeded to break the cake i ordered into pieces to try get it in the bag even dropping it in the tray and scooping it back up still trying to serve it me before sense kicked in and he got me a new one, this whole time he looked like he would rather be somewhere else but at the place of business and whilst I allow people to have their bad days it's a been a week and I am still offended and appalled by the service I have received and though it's close to where I work I've not gone in again and I've warned others of the service I got as well. The coffee was poorly blended and lacked the ombre coffee, syrup, and milk blend that ice grown to love at costa.

Rude it smells coffee bitter stay well clear smells like a toilet and so dirty you can see the dirt

Always have a coffee here with my mum when i go home. Great coffee

Very nice place to get a coffee or a sandwich etc. Obviously they are only operating a takeaway service during the pandemic. Plenty of covid protocols in place. So it's very safe.

Our local Costa coffee, and the shop we order from when both at home and at work. Absolutely 5 star service, in the probably hundreds of times we've ordered from there now. They were super kind to me today, and helped me with my order which I completely muddled. I thought after this my 5 star review was more than overdue! Thank you so much team. All the best.

so clean and sucha fast service!

Helpful efficient staff, will be back. 👍👏

A beautifuly presented Flat white

Clean, and very safe, polite and courteous staff

Ordered a couple of drinks and the Christmas ones which are supposed to come with a chocolate didn't they were to busy chatting and clearly should step up their customer care service won't be using again

Staff are awful and rude, no engagement, dont follow COVID 19 rules, would not revisit

Loved it , Nice Sunday morning Latte , Read the Sunday paper's, Bus into Romford, A couple of pints and a bit of shopping. Back home for tea and top gear ,roadkill on BBC 1 ,followed by Collateral on BBC 4 , Then beddy byes. Good night.

Good coffee shop. Made sure we scanned ourselves on the NHS covid app. Everyone was social distancing and wearing masks coming in and also when leaving the cafe.

Ordered through Uber Eats, completely wrong order turned up. Barely an apology from the person I spoke to on the phone. Was promised a call back, for which I am still waiting. It has been over 3 hours and still no sign of my original order or a refund

Nice environment. Good coffee. Nice and clean

OK customer service. I really enjoyed the atmosphere and nice location. Great coffee, too.

Nice coffee shop, but the guy was one of the worse baristas or customer assistant that I ever saw. Never come back

Quick service. Friendly staff. Good atmosphere

Nice clean place, plenty of seating and friendly staff

Terrible service from the staff. No eye contact, lack of friendliness, uncleaned tables. Apart from that, everything good

good , have great experience with this.....promptly, friendly staff

Cosy Costa. Staff were cheery. Kid friendly. Student friendly. Lots of age groups from the tiny to the working to the retired. Traditional coffee. Nice!

Good service and a cosy setting whether meeting others or just going in to enjoy a book on your own.

Well made food drink and good offers.Two very polite and helpful girls working this afternoon. Nice amount of tables for a smaller branch, and good atmosphere.

Fantastic service, efficient and friendly, professional. Disappointed with Costa in queens hospital so many times as enployee there and endless ques are so frustrating particulary as we have only half a hour break. Also you have to stand between freedges that pump out heat from tge cooling system so if you don't faint waiting you certainly are frustrated. Why not make necessary changes if making so much money and mostly on the nurses that are so busy anyhow????? I guess you should aprechiate customers that keep returning regardless of the time waste. I guess nobody cares about this feedback anyway so yes great service in Gidea Park Costa.

I Go here every Day for breakfast. The staff are great and food is excellent and lovely cappuccino

Hi this is my local Costa coffee shop i have to say i love it here as much as I love my coffee I'm here every day some times twice a day , the staff here are lovely Criss, Molly, Jelena I've seen many come and go but these are the best on top of things all the time it's all ways very clean food excellent , the staff is always very nice and do like to help you in any way, i must say they work very hard , and it's a pleasure to come here every day i hope this shop stays here for a long time I've been in some Costa shops on my travels i must say this is the best and the best staff thank you Costa X

The best coffee and the waitress was cute

I came in here Saturday afternoon and overall, the experience was nice - good choice of drinks and a convenient location. What I didn't appreciate was the fact that a barista behind the counter was watching videos on her phone and even took a phone call (very loudly, may I add) whilst making a customers drinks and in front of seated customers that could clearly see her. All in all, she spent a majority of time either on her phone, out back in the stock room or out the front talking to people whilst another younger barista was left to serve customers, hoover and mop the entire store. Totally unprofessional.

I do come here every week for coffee before a baby class nearby and the service is fairly decent and staff fairly nice. Except I was told a member of staff was effing and blinding because I apparently get her name wrong every week and she wears a name badge. Well I'm SORRY JEHNA (is that right?), I thought when we met at the gym you introduced yourself as Gina, which is why I call you Gina every week. No need to be rude about it though, a simple correction would have sufficed. I've never looked at your name badge. Won't bother with pleasantries anymore as this member of staff clearly has a chip on her shoulder.

Good service & friendly staff — Loredana

Warm atmosphere and helpful staff

It's a costa. What more do you expect

It's a nice sized coffee shop with additional seating at the back. As its very close to the Rachael Park parkrun, if any runner shows their parkrun barcode, you will receive a discount. They also have kids toys available for visitors with young children.

Pleasant and helpful staff served with a smile as always.

NICE ATMOSPHERE AND FRIENDLY STAFF AND ALWAYS GOOD COFFEE AND A WIDE CHOICE OF FOOD

Good service friendly atmosphere

Good staff and usual fare with great coffee. Always looks like the whole place needs a good deep clean though

Stale muffins and their coffee is nasty. The guy working there needs to learn the difference between coconut milk and soya milk, too. I’ve often stopped here on my way to work, and each time has been a disappointment without exception. Slow service, and too busy chatting to someone else when you’re in a hurry to grab a take-away coffee on the way to work. Not everyone works morning shifts, so afternoon service needs to be just as prompt as for the rush-hour crowd!

Rats running around . Dirty environment if you ask me . Was in the store when the pest visitor came inside absolutely disgusting . Lack of staff

Costa you need to sort your act out. You had one young girl working like an absolute trooper. She was on her own for the whole day and she was flying, serving hot food, making damn good coffee and manning the till. The queue was long admittedly

Visited today 11.30, only 1 staff member working ( one called in sick and manager not answering their phone apparently!) Queued for almost half an hour! The poor girl making coffee, preparing food and taking the money, she was very apologetic and upbeat! Come on costa, must do better we pay good money for your coffee and expect much better service than this!

Nice friendly atmosphere and good coffee.

The staff are really friendly and helpful and the manager is very welcoming and accommodating would definitely recommend this costa

Convenient coffee shop though parking can be an issue as this is on the main road. Helpful polite staff.

Very slow service. Not very much seating, a small costa. Wouldn't be very suitable for a large group of people unless you happened to get the sofa and armchairs near the front (or a booth type seating at the back) this Costa is Right next to a busy main road, hard to relax because very hectic. Seating is very close together and can't get in and out of chair properly without disturbing the person behind you. I feel uncomfortable in the environment. The staff are very kind and helpful. They don't sell coffee to have at home (cafetiere or espresso) they sell Tassimo pods though. All their food and drink is well stocked up. There is a book shelf and play area for children which is nice. Place is clean and hygienic.. however queues is very long and seating is crampt and doesn't feel intimate and i wouldn't be able to relax and read or work on laptop etc. There is plug sockets for charging devices which is good. The menu is hard to read with small writing and the spotlighting reflects on the menu and you can't read it at certain angles which I think is poorly designed. I feel very stressed here, I think they need more staff. And I've just overheard they are training staff so she is unable to do certain tasks as she is not trained to do them yet. In general unfortunately I would not come here again because of high stress environment.

Food and drink nice. A bit pricey and it didn't seem very spacious. But other than that I enjoyed it.

The staff is very professional and lovely. My cappuccino is always exellent. I give the Costa Coffee at Gidea Park 5 stars. This is my favourite cafe. Everyone is so warm and welcoming.

Nice atmosphere, friendly staff, lovely place!

I'm not a lover of these types of coffee places but the staff are polite, the coffee is plentiful and as a meeting place, it's pretty perfect!!

Good coffee and friendly service

Lovely friendly Costa can get busy but great service child friendly

Only go in maybe once a fortnight but the baristas always know my order

Amazing, staff are really kind and friendly.

A coffee shop, what could be wrong.

Cafe barato un moca desde 2.5 £ aprox es de lo más barato que encuentras los moffin son deliciosos a 1.9 £

Just your standard Costa! Good clean toilet facilities.

Nice clean and warm. Pleasent staff.

It was great. Customer service was awesome and very interactive. The drinks cane quickly and no messing up of orders. And she spelt my name right! Lol love coffee definitely going again

Excellent staff. Carys and caylen very helpful and friendly.

Lovely place clean and efficient.

Busy but relaxed atmosphere. Love Costa

Lovely little Costa which is never too busy!

It's ok because it's overpriced and some of it you're able to make at home.

Very slow service. Although apologetic

Too many new staff recently, not many who can make a good flat white unfortunately. Previously a 5 star venue

Homely with great staff. Highly enjoyed it.

Friendly staff you have WiFi you can have meetings while you enjoy quality drinks You are made very welcome and the mocha is second to none