Costa Coffee in Plymouth

It’s a good new Costa however I must add that it’s literally the busiest one in Plymouth

So Today I order a bacon rap and not a sausage rap and the bun was so burnt that my teeth can't eat to so today was a bad day

They staff are amazing! It was a sunny hot day today in Plymouth, I ordered a mango and passion fruit cooler and they gave my friend a free one. The lady didn’t need to do that but she was so lovely. Amazingg people!!

Always pop in here before going to work and the team is great Abbie is always smiling and working hard with Dan and Rose what great employees you have here. Definitely will continue using Costa here rather than other Costas.

A lovely place to visit friendly staff and services I would visit there again. Their lattes are the best I have tried and I have been to a good few places. I would recommend this coffee place. 10th April 2024 asked to use disabled toilets very disappointed with the toilet height and lack of loo rolls and no soap in the dispenser they need to make more improvement in the toilets.

Top notch Costa. Been going here for months on end. Staff are always very happy, speedy service and always friendly. Mr Dandy Dan makes the best Chai

A lovely place to visit friendly staff and services I would visit there again. Their lattes are the best I have tried and I have been to a good few places. I would recommend this coffee place.

Difficult with the works outside that are going on, but good coffee, clean toilet and pleasant staff. Not busy.

Lovely place near the city centre for a coffee and light snack. Lots of room upstairs to relax and chat. I will be back 👍

Cold (literally and decoratively) and unwelcoming (ambience, not the staff)! New decor is like a hospital cafe that has sent the new guy to Ikea with £200 for some chairs. Snow outside yet the air con is blasting out cold air. Everybody sitting around in coats - maybe a ploy to ensure nobody stays long in this city centre location… No ‘comfy’ chairs or snugs. To be fair, when I asked, a customer service assistant said she would at least turn the air con off! I don’t like it - plenty will, and the place was rabid with Costa middle-manager-types coming and going cooing over the place. Maybe they were after the clinical, no-atmosphere feel 🤷

Good service and coffee. How was an excellent morning in Plymouth.

The most amazing staff and customer service out of any Costa I’ve been.

Came here for lunch with mum. Always lovely! Only downside was the chai latte as they use syrup which isn’t the staffs fault but they were lovely and replaced it with a hot chocolate for me. LOVE costa but this one is great! Special thanks to Amy, customer service deserves 10 stars, she’s also a whizz on the coffee machines and probably the best barista I’ve ever seen! Thanks so much to the team! Cant wait to come back.

Love Costa great coffee friendly staff,yummy cakes!

Amazing place for snacks and beverages staff are very helpful I will not use anywhere else.

The coffee was great and the service was too. We had our coffee upstairs. It was not as clean there as in other Costa shops I visited before.

Costa the place to be Kindness Safety And best coffee ever Check it out

Need more vegan snacks!! Update! Now had a vegan meatball sub which was pretty good, even cold

Comfortable and relaxing place for a hot drink and a snack

Service was good, as were the drinks. This is one of the older Costa's in the city and the decor reflects this, needs a refresh.

Great coffee and staff helpful very clean, great selection on sweet and savoury foods, bit expensive for what it is really.

Best costa in town, only one that doesnt scold the drinks

We have our coffee at this branch each time we visit Plymouth Amy and the team are excellent very efficient and we always get a great cup of coffee

Worst latte ever I even asked for a change and the replacement wasn't any better

Very friendly staff lomg queues but worth the wait

Costa is a great coffee shop to go to. The drinks are responsibly priced and the food is of high quality.

An establishment like no other, this Costa caffeinates the hard working town staff. Fella with the red hair gave me an exquisite suggestion of a coconut caramel latte, manager material if you ask me, staff are freindly and the environment is wonderful, will definitely be bringing the family around for a warm coffee this week! Lovely selection of tarts and well looked after beans x

The staff are always helpful and friendly in this branch of Costa and it's near my w

Very busy but was able to get a table easily enough. The staff were friendly and welcoming, a good overall impression and I will certainly pop in again next time I'm in the area.

The grottiest Costa I've ever visited. I expected the standard to be the same across the board but I drank in and had to ask for the table to be cleaned and the toilet wasnt great either. Perhaps it's a really busy one in the city with high footfall and they were short staffed. I was unpleasantly surprised and will avoid that one in future.

Bless the store was very busy. Staff kept smiling and serving.

Great coffee and service lovely staff

No stars for food as only had coffee. Friendly staff served with a smile lovely cup of coffee as usual

Great staff, very helpful, helped me setup up the app and choose a cup for getting free coffees more often, they know my order by heart and they always smile 😃 Food as always way too pricey

Had a cappacino and staff bought to my table xx

Very comfortable environment, best Costa in the main Plymouth area. Really nice staff and good drinks

Easy access to get in staff very friendly and helpful, brought our drinks to the table as on crutches, great that you offer soya and oat milk ,be good if you did vegan and gluten free savoury food and without added sugar in

Always a pleasure to see a Costa Coffee shop in or out of town as you instantly know what will be available both facility wise and food/drink wise. Perfection in a shop!

as a carer,my time off is a luxury, I enjoy coffee and just sitting

Rip off. 3 quid for 2 pieces of toast, and frozen butter.

Always absolutely 💯 Love ❤ 😍 there coffee

Used voucher for a free frappe. What a bonus

I am almost a daily customer at this specific branch and I always spend more than £20. My every visit is a 5☆ except today. I walked in 16min before they close, I picked up 2 sandwiches but they told me they turned off the toaster to cool off. Ok, I somehow understand that it may need 15 min to cool off before it remains off for the next 15 hours. But that's not what bothered me. What bothered me was the lady who prepared my drink. For some reason she was in such a hurry that she rushed my drink being very unprofessional. I ordered a strawberry Frappè. It was messy and leaky. And worst of all, omg, I had powder stuck in my throat. I had to postponed my walk to return home immediatly to have some water before I choke completely. I really hope this was a one time thing because Costa got me used to quality.

Great service. Great customer service and a great smiling 😃 staff

Good but now the prices have gone up again will not be using anymore

Ok coffee was ok place was a bit dark could do with a bit of light

Even tho busy when I arrived, staffwere welcoming and friendly. Apologised for the wait in service however, the coffee was superb and just what I needed. There's a great selection of food and drinks for everyone

What can one say,, they serve coffee..

Favourite place for coffee even with 3 costas to pick from this one is my go to. I'm a regular visitor as I work in town. Every single member of staff I have encountered there have been super friendly, welcoming and helpful. The team at this particular shop are a huge asset to the company. Never waiting long for drinks or service. 5* all round.

Literally not rich enough to buy any of the little finger sized cakes or food portions they sell but I love the coffee.

Quick efficient staff very friendly

Tables and floors were filthy, dish washer had apparently broken down, so drinks were only served in takeaway cups, cakes served in bags, to sit in the cafe. After having drank my standard hot chocolate, and left, within about 20 mins l was ill, and had to go home. Normally l like Costa, and always have hot chocolate when l go in, this was the first time I had been in this one, and never again, not happy with this at all.

One of the nicest costas in the area. Always clean tidy and freindly staff

Really nice staff, work really well in hard situations and take care of their customers

Good service friendly staff and hot food

Friendly service and they make the best caramel cortado ☕️

Good machine coffee not as expensive as esso £2-50 esso £2-75 total rip off for same coffee

Good Costa on the go. It's a bit cramped in there but doesn't seem as busy as the other Costa. Great service.

Great service but the music is very aggressive and high-tempo; it doesn’t fit the cafe at all and was, if I’m honest, quite annoying. Other than that, lovely staff and quick service. Recommended place to be out with friends.

Don't get me wrong, I'm a great fan of Costa coffee which is much better than Nero and Starbucks in my opinion, but the flat white and the two other drinks I had from this branch were awful. The coffee was milky and watered down. I have made better coffee on my machine at home.This coffee was not the usual standard I would expect and I hope for this branch that it was a uncharacteristic mistake.

Clean, friendly staff, good service

Moja ulubiona Costa w Plymouth.

Friendly staff and after 2 visits they already knew my order, very kind people

Lovey staff especially Amy and Sam.

Very busy and as such the service took longer than you normally would expect in a Costa. Once served the drinks were ok but a mix up was made with one of our drinks. They were so busy we decided to log the issue with Costa directly rather than the shop itself. The cake we got was lovely and I'm sure in less busy times the service would be better.

This costa needs a refit it does not look clean and the toilet is always looking messy and dirty

Very nice , coffee lovely, served in gd time.

Lovely coffee as always and friendly staff

Very friendly staff good food and coffee as alwsys

I enjoy going im there on my own.

Service is slow. Had bakewell slice and it was delicious. The place is the ideal spot for people watching

A great location with great staff especially Sam and Ryan. Your excellent customer service is very much appreciated.

Most of the staff Ave changed but the other new 1 r OK I suppose

My favourite destination to meet friends, to work on my computer or even a lovely time with my kids. The staff is friendly, it’s the best Costa Coffee!

Always look forward to a Costa!

Very nice staff. I would preferred lactose free milk rather than almond milk but it was delicious. 2 drinks were ready in a min, didn't have to wait long.

Good selection of pastries and coffee.

Always good, pleasant service at Costa in Tavistock.

Very well organised for restrictions

Brilliant customer service, clean and tidy.

Very good service this afternoon. Delicious white hot chocolate and lemon tart. Perfect after a cold blowy days walk.

Cost-a-lot. Average coffee very expensive.

Great customer service, staff are very friendly

Terribly slow, really packed with people but still the barista was talking over his orders with the rest of the staff and still burnt the milk. Worst Costa I’ve been to in ages. Let down by barista’s lack of speed/concentration

Great service. Very polite staff. Excellent allround service.

Abolutely awesome, the two ladies served me were great, best wishes Dominic

Wonderful place to relax and staff are so welcoming. Although difficult there should be someone stopping people sitting down at tables before they have ordered.

Every table was dirty and unclean.i sat in for 15 minutes not one table in that time was cleaned

Excellent place for coffee and cake, friendly staff

When you ask if they have a table with a charging port this is what you'll get

Excellent service very covid friendly

Best coffee place all around, thry do lovely food and drink.

Overall a very good experience. There are now quite a few deals going on there, ensuring that you get a good set of food for a decent price. The atmosphere is generally quiet and has a good view outside into the Drake Circus area. The staff are kind too, would've given five stars but there was an unfortunate glitch in the till, which meant I had to pay more in the end. Hopefully they can fix that the next time so I can change my rating ^^

Same as usual just with social distancing measures in place

Rude staff with poor personal Covid 19 hygiene. A member of staff kept touching his mask with his hands and serving customers. Told the management and was treated to abusive comments! Never going to buy from Costa again!

Waited for ages barely anything there, the guy making the drinks was so slow there were tables spare cos of the rate they were serving. Not great. No double glazing either.... Bit trash

Very rude staff. Impatient and Arrogant. Asked for an iced chocolate drink and was given a cup of milk. no joke. Upon asking for the staff to actually add some flavour was snapped at and had eyes rolled at me. Definitely never going there again. Awful. Unbelievable experience. Staff need to cheer the heck up.

Very nice friendly staff and if u sit outside you wd have cover if it rain

made me a lovely flat white with hazelnut syrup 👍🏻

Top section not open,lower section grubby and dirty..