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4.2

Based on 372 opinions finded in 1 websites

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Nº 262 in 612 in Rhondda Cynon Taf

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle3724.2

comment_iconOpinions

Great little Costa, welcoming, happy staff, good vibe & surroundings 👌

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Denice Hill . 2024-10-14

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Very quick service. What more do you want?

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Bethy . 2024-09-24

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The cosy Costa Coffee tucked at the back of the Showcase Cinema is my go to meeting place for friends, cake and coffee. It has warm atmospheric lighting and as you enjoy your coffee the aroma wafts around the area which has a range of seating types. Cannot fault it - plus the easy parking outside is a massive reason for coming here.

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Alison Fennell (The Pottering Artist) . 2024-09-07

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An unusual place to have a coffee shop but so ideal to be able to have a coffee whilst watching a movie

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Margaret Horrell . 2024-08-04

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Beautiful coffee. Good location. Tasty treats. Friendly and chatty staff. Comfy seating. A tad expensive but expected.

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Vykki Murphy . 2024-04-13

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Used to love this place but today I queued for a ridiculous amount of time because two ladies had decided to jump the queue and none of the staff corrected them. Said ladies then behaved like fussy Karens and held everyone up. No apologies, no thanks for waiting etc. Nipped in for a quick drink, would have been faster to pop home. Sorry guys, it's definitely gone downhill a fair bit

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Flash . 2024-02-25

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Bit overpriced for my liking but noce enough

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Paul Hagon . 2024-01-19

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I had received an attitude from a member of staff there as I walked in to buy a coffee. God forbid you walk in with HI VIS on to buy coffee. Don't know what his problem was.

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Jason Thomas . 2023-12-24

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Staff here could do with some staff training there so rude really giving the impression they can't be botherd and you've just interrupted there day In particular someone called Alex

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K Dumbo . 2023-09-12

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Easily the best coffee of the big chains

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Steve Hamer . 2023-08-27

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Inside the Showcase Cinema. Pretty fast service, but neither staff member could force a smile. At least the large latte and the cinnamon bun were as good as they should be.

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Steve Tupper . 2023-08-22

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Shoutout to the hot ginger guy that works there. You are hotter than the latte you served to my partner.

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Clark Estrada . 2023-08-18

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Oh dear, oh dear, oh dear. Sadly the place was swarming with flies all over the machines cups etc. Not the standards we expect

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Matthew Perrott . 2023-08-11

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Cinema concession. Good chance to pick up tea abd coffee

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Denise Meek . 2023-08-01

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Met up with family before a film, three people behind the counter, a couple were being served in front of me, was completely ignored by all three baristas, no hello, no I will be with you in a minute...then after waiting for about five minutes two people stood behind me in the queue and the barista completely missed me and asked what the people behind me wanted. One of the guys recognized that I had been waiting and informed the barista, no apology, I ordered my drink, and it was put in front of me without so much of a word or eye contact from the barista. Shocking lack of customer service, I would know as a former assistant manager of Costa at Cardiff moto. I visited at 2.20 on Sunday 23/7/23

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Sandy Pennington . 2023-07-23

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Always good - what more can I say!

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Gary Rees . 2023-06-20

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Fantastic food, very hot, good quality. Fantastic drinks. Friendly staff, happy to explain about their ingredients, due to me being fussy. Fast service 🌻 🌻 🌻 will definitely be returning 🌻 chatty staff which is lovely and happy 😊 x

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Lady Emma “Candle-DC-Ltd” McDonald . 2023-05-25

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Nice location in the cinema. Great date location

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michael phillips . 2023-03-05

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Friendly staff and service is good even when busy. Coffee served well and as you ask for. Good choice of cakes snacks and drinks

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Rebecca Edwards . 2023-01-27

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Unhappy staff with little to no interaction

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John G W Davies . 2022-08-16

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Considering it’s inside a cinema a fairly large Costa with lots of seating available. Also the staff there have always been great! My son loves coming here and picking up his regular babychino

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Adam Jones . 2022-08-12

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Nice coffee and friendly staff. Open late too.

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jamesbtmtrains . 2022-06-05

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Friendly service, quality product.

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Dan Albinus . 2022-05-22

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Lovely staff and comfy sofa for catch ups close to work and the cinema

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Joana Castro . 2022-05-18

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Closed vending machines were not working glad I'm not diabetic

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Joshua Honarmand . 2022-05-12

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Lovely coffee shop. Recently refurbished to a lovely standard. Great staff, friendly efficient, but coffee was below par. I requested extra hot coffee and it was warm at best. I know they were busy but customer service is important.

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Becky . 2022-05-11

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Good service and nice food Quite expensive but that is true with all costa cofee shops

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Jacob Armour . 2022-04-19

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Fantastic coffee, fantastic staff looks brilliant since the new design

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christopher phillips . 2022-04-05

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Although refurbishment is lovely, it was very cold. Hopefully heating will be sorted soon. Couldn't understand why air-conditioning was on

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Jennifer Morgan . 2022-04-03

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Amazing place to meet up with friends or studying. Customer service is exceptional and I like the new design of the coffee shop 🥰

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Faisal AL-Emad . 2022-03-31

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Two coffees, nice flavour but was a bit cold!

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Peter Duckett . 2022-03-16

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Lovely helpful staff very cosy place to meet friends. Plus there is a cinema on site. Coffee ☕ is fab so are the cakes.

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Anne Hawkins . 2022-02-25

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Handy for a quick coffee before or after a film.

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Cynthia Stoodley . 2022-02-23

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Love the peppermint tea here and the lemon tarts

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Samantha hopkins-giles . 2022-02-05

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Nice coffee, I'd use it more if prices were a tad cheaper.

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Andy Cossack . 2022-01-31

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Helpful friendly staff, great for a pick me up

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paul stamps . 2022-01-22

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Clean, covid safe and great staff and not too expensive

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wayne davies . 2022-01-20

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Firstly wss confused as could see the sign but not the Costa. Then realised its inside cinema.

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Gaynor Shillito . 2022-01-08

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Some staff here have a massive attitude problem.

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Joseph Llewellyn . 2022-01-07

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Drink well made. Only drawback was over filling my cup then using a dirty cloth to wipe it...common sense not prevailing on this occasion.

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Coco C . 2021-11-24

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Good Costa with plenty of comfortable seating options. Shame the price of a coffee is so expensive everywhere in the country these days

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Matthew Robbins . 2021-11-12

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Obviously top coffee but some other nice things to eat.

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BJW . 2021-10-24

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Always a good coffee and friendly hello

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Keys Jones . 2021-10-17

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Great coffee, really nice toasties, relaxed atmosphere.... just what I needed while taking time out from a very busy day

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Darren Barnes . 2021-10-17

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Lovely helpful staff. Very relaxing place to meet friends. Fab coffee and cakes.

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Anne Hawkins . 2021-10-16

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Popped in for an oat milk caramel latte yesterday, the staff there are lovely! The drinks I order here are always to a high standard🙂

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Tazmin Purnell . 2021-10-09

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The staff are very helpful and friendly great coffee too

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rachie Phillips . 2021-10-07

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Nice little coffee shop but not enough people making it.

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Red head . 2021-09-29

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Nice comfortable seats, great coffee and at least 2 meters away from other cusomers

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Gareth Davies . 2021-09-27

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lovely staff, very quick service and pretty quiet, good prices and perfect place to relax

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Leia Strange . 2021-09-14

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Great coffee and nice quiet venue before the cinema opened up fully....

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Neil Sheppard . 2021-08-30

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Next door mcdonald's coffee cheaper

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nigel miles . 2021-07-25

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Inside the Showcase cinema so very convenient to get a drink that you already know and love! Also, you can drink it as you watch a movie. Lots of seating.

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catrin b . 2021-07-24

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Always good quality coffee staff very helpful and friendly

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peter davis . 2021-07-21

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Helpful friendly staff with fab drinks. Who could need more?

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Paul Cornish . 2021-07-19

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Friendly staff, always a good cuppa

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lesley curtis . 2021-06-22

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It's a coffee shop in a cinema what's not to like!!

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Mark Adams . 2021-06-16

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Never had a bad coffee here. Consistency a great cup of coffee. Quick service and a quality product.

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Mr Paul . 2021-06-10

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Very pleasant and helpful staff, I'm very happy :)

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Marcin Zakrzewski . 2021-05-30

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Great to be back. Plenty of covid changes to protect us all. Track and trace, one way system, social distancing tables, jobs a good one.

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martin beazer . 2021-05-21

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Clean, friendly staff. All rules are being adhered to to keep people safe.

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Trykosaurus026 . 2021-05-08

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Staff great and know how to make coffee.

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Lewis C . 2020-10-01

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Great drinks brilliant service

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Sian Cove . 2020-09-03

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Staff were a little slow, but covid probably has something to do with it as there were only 2 staff on. All the available seating was used so had to take them outside. No where to sit outside so had to just stand around.

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leighton ponting . 2020-09-01

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Had a bad experience today, not usual for a costa but 9.30 on Tuesday I had 2 medium cappuccinos to take away and it was so hot it was bitter and undrinkable for 20+ minutes then when finally took lid off its only half a cup of coffee with half a cup of froth...

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mike heath . 2020-08-11

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To noisy for deaf people with hearing aids as the aids cannot cope with the background noise

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Colin Lewis . 2020-03-16

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Stale brownies, asked for coffee not too hot and was given it well over the brand temperature, latte overly frothy and staff inattentive

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Jaye Andrew . 2020-03-11

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Neat little Costa outlet tucked away at the back of the cinema foyer. Warm and friendly staff serving to the high standard expected from Costa. A nice place to visit for a pre-movie snack.

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Michael Jenkins . 2020-03-10

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What can you say coffee and a cake nice staff

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Philip Alexander Jones . 2020-03-08

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Always great coffee. A much prefer the quality and service to the other leading coffee outlet. Highly recommended.

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Mark Sutton . 2020-03-06

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Lazy staff dont wanna wash latte glasses in evening, so lie to your face every week different lie - either they only serve glass cups till 7pm, or 8pm, or 9pm, depending when you are there, different lie. Pathetic. Also whoever is on checkout never have an idea whats above their heads on offer posters, watch out how much you are paying!! 3 hours prior to closing you can only seat on half available tables because gates everywhere, a total joke. Bottom line: staff run this shop with their laziness and ignorance, not up to usual Costa standards.

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AL CAT . 2020-02-25

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Love Costa Coffee, best tasting coffee in town.

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Martin Rees . 2020-01-15

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Even though I'm a Starbs person it was still top quality

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Matt . 2020-01-11

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Very watery...starbucks much better

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Thomas Gunn . 2020-01-10

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Friendly staff, good coffee. 😁😁😁

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Sarah Shewring . 2020-01-09

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Love Costa coffee such lovely staff

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Storm Quintiliani . 2020-01-06

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No Christmas flavours, staff a bit grumpy...

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Jo Patterson . 2020-01-02

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Good cup of tea, dirty tables that were empty for quite some time. Ended up clearing it myself but the tea was lovely

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Stacy Reid . 2019-12-16

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Always a good welcome, and hey its costa

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John Notton . 2019-12-12

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Expensive coffee and average cakes

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Arnnie Aardvaark . 2019-11-24

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I asked for the Irish velvet and cream hot chocolate and they gave me a plain hot chocolate....

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Rhea James . 2019-11-21

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Good coffee and seeing as it's inside the cinema complex excellent prices.

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Geoff Salter . 2019-11-13

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Nice enough but a tad expensive....

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Andrew John . 2019-11-13

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Friendly staff and quick service. Had a hot spiced apple tea for a change really nice would definitely have that again

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Jill Gurner . 2019-11-03

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Not impressed my costa card wasnt returned to me but given to another customer. Poor observation skills

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Amanda Berry . 2019-10-28

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Small but can usually find a table. Nice selection of drinks, sandwiches etc. No windows so can feel a bit enclosed but overall a good place to meet for lunch or just a coffee.

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Sally Parsons . 2019-10-08

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Good coffee to take in the cinema with.

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Joy Fording . 2019-09-22

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Great coffee and atmosphere. Lovely staff. Always go there regularly for our coffee fix

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Deb . 2019-09-11

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Had a lovely breakfast and staff very helpful and polite. Very clean.

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Michelle Bedgood . 2019-09-01

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As a regular visitor of Costa, you can go wrong having a break here good prices good coffee and good selection of food. And every visit is pleasant as the staff and service are great.

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Ade OBrien . 2019-08-03

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Nice coffee but not cheap And nice food as well

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Alyn Tennant . 2019-06-02

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It's expensive but it's expected. Staff were friendly and served as quickly as they could. The seats were comfy too and place was clean

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Gareth Davies . 2019-05-27

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Fast friendly service for such a busy little spot

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Amy Rose Marshman . 2019-05-02

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Love any Costa coffee favourite of mine. Car park free. Plenty of parking.

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Lisa Macneil . 2019-04-11

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Good place to meet for coffee and cake. Fairly bland surrounding, but freindly staff and decent coffee.

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Patrick Bond . 2019-01-29

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I love a Costa and this one is in a handy location right in the cinema.

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Debra Spanswick . 2019-01-26

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Nothing special, tea treated stale.

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Steve Vaughan . 2019-01-25

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It's costa, nothing to really rave about 🙄🙄

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Katie Brown . 2019-01-22

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Awesome as it always is very friendly staff.

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jonnybadback01 . 2018-11-30

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Excellent service during a busy period

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Jan Campsie . 2018-11-19

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