Costa Coffee in Oldham

Very busy, but still had excellent customer service and coffee.

Always great service, great food and drink here!

Note that the opening hours for the café are not the same as those for the drive through. The café is open 8:00-18:00 Monday to Saturday and 9:00-17:00 on Sunday.

I have been frequenting this costa for just short of 2 years, all the staff and previous managers have been a credit to this outlet. But on the 22/9/24 as usual i visited and was met by a new disgruntful manager who clearly had a chip on her shoulder, (short lady with glasses and tattoos on her arm) who refused to give me extra sugar and kept reminding me she was the manager, upon telling her I am on the rd a lot she wasn’t interested, I expressed to her I won’t be coming back to this drive thru, she just rolled her eyes and said “that’s fine” COME ON COSTA fix up you’ve lost a a customer who will not be visiting again.

Moody staff. Not cooperative. All they care about is going home early.

Very nice and friendly staff without any fuss for me changing my mind of choice of food and coffee (even I my self wouldn't be happy with me) Lovely atmosphere and lots of parking

Our local Costa Coffee, visit regularly, disappointed that they have now got parking restrictions and cameras up! Under Parking Eye with a £100 minimum fine, it will only deter customers having to watch the clock! having experience of how Parking Eye operate, it does not give me the relaxed environment I want when calling there for a coffee. Never seen it totally empty at 4pm Costa have a rethink.

Love this place. Its my go to Costa when im home. Staff are amazing and friendly. Car parking you now have to enter your car reg on the screen inside the store at the counter.

Always well attended every time I visit

Always first class service, shout out to Holly, nothing is a problem, excellent customer service, ably supported by Stav and Tash.

Good food 🍱 Low price Good quality Very good customer support Beautiful place 👍👍👍👍👍

Didnt eat, service good but very slow.

Early morning coffee stop. Great as always. Lovely fella working there this morning, great energy for 6:30am. Felt it deserved a review.

Polite and friendly staff. Service with smile. They do the best flat white ❤️

Brilliant service always..10/10 .. with the best friendly polite staff.. wouldn't go anywhere else. The best service and they make the best flat white ❤️thank you ♥️

Friendly staff and good customer service.

Needs to either accept dogs inside or allow people with dogs to be able to order from outside so their dogs aren't left alone whilst you join a queue that can take up to 30 minutes to get served! Until this happens, I won't be back.

We use it a lot very good staff very good and friendly please use

Just love Costa, especially the one at hollinwood. Staff lovely very obliging polite and curtious. Well worth a visit would definitely recommend xxx

Friendly staff. Great service. Feels like nothing is too much trouble.

Nice place to buy water and bread

A typical Costa on a weekday morning. Uninspiring but nothing wrong! August 2023 still the same! And same again on a wet Monday afternoon in early November.

Awful Costa coffee. Burnt and bitter

Always a good service, especially when the staff remember you (makes it feel more personal)

disrespectful staff passing judgement on customers

I just turned up at 2.30pm and the store was closed including the drive thru, I’ve noticed with many other costa stores who are randomly shut in the middle of the day, all lights were on in the store, this is really frustrating as I was in need of a coffee at the moment. So disappointing

I recently visited this particular Costa Coffee, conveniently situated just off the M60 highway, near the Hollinwood junction. My primary goal was to redeem a free Vodafone coffee offer, but upon arrival, I found that all the codes were already claimed. Unfazed, I opted for a Maple Hazel Latte, a seasonally appropriate drink that was the perfect companion to the winter sun shining through the windows. The café itself is a gem waiting to be discovered. Despite its location near a bustling motorway, the interior offers a haven of tranquility—warm, cozy, and remarkably quiet. The décor is tasteful and inviting, providing a versatile space that can adapt to your needs, whether you’re settling in for some focused work, relaxing after a busy day, or spending quality time with family. A major highlight was the excellent customer service. The staff were not just professional but genuinely friendly, even going so far as to offer a complimentary small cup of milk for my toddler—a delightful and thoughtful gesture that really enhanced our visit. This Costa attracts a steady stream of regulars, contributing to its welcoming atmosphere. The versatility of the café is noteworthy, offering a cozy corner for quiet breakfasts after the school run, a serene space to work remotely, and even a drive-thru for those in a hurry—all without compromising on the quality of their coffee. In conclusion, this Costa Coffee location provides a unique blend of high-quality beverages, superb customer service, and a peaceful ambiance. Whether you’re stopping by the drive-thru or staying awhile, it’s the perfect little escape for coffee enthusiasts, busy professionals, or families looking for a moment of respite.

Nice and clean area staff was nice and friendly and food and drink was hot and really enjoyed

Very friendly and quick service .

The food (especially the cheesecake) and coffee were lovely. A little pricey, but perfect for an occasional treat. The staff who served me were very friendly and the place itself was well kept, although some tables needed clearing. Table availability was good, but I suppose that was because I went before lunchtime.

Lovley coffe and breakfast wraps

Nice place always busy, pleasant staff, coffee and food always good, got a free piece of cheesecake for my birthday which was a nice touch. 😋 Still a nice place to pop into for a coffee or something to eat, always busy which means they're doing things right.

Good service and friendly staff 👍

Plenty parking spaces Very clean Friendly staff Prices seem to have rocketed since pur last visit

Nice staff , undrinkable coffee

It's a Costa, but they forgot to build the retail park around it.....

Great food choices. Really clean inside and out. Handy location just off M60.

Another Costa coffee shop..... This time more comfy and helpful staff. Good coffee and pie to start the day with a smile....

Sorry to say they had dishes on the menu that they apparently didn't d anymore... I had to eat a meal that wasn't really enjoyed

Always busy, never tidy. Staff are nice enough. Good options are OK. No parking available at our last visit but plenty of space on the road.

The staff here are extremely friendly

Great service, staff are fast and polite. Prices are too exaggerated, and 4+ £ for a coffee is just crazy. The new terms and conditions update will mean that you will need to buy 10 coffees before you get one free through the app! Spend 40£ Get 1 free is pure greed. I will be getting my coffee from some other place. If you buy a coffee 5 days a week = 80£/month that's if you only buy a coffee. Spending over 1k £ a year on coffee is pure madness. Corporate greed at its finest

Polite staff friendly service. Good coffee and summer shakes.

Great place to nip for a nice frappe

Staff always pleasant and helpful, we was struggling with the costa app first time using it,the staff really patient and helpful,thank you.

One of the best Costas I've visited. The staff are the best. Couldn't do enough for customers.

What can I say the best coffee on the planet god thank you for this drink wowzer

Love costa coffee always good coffee. Staff friendly and efficient always good service

Frendly staff,great coffee.good service .

No toilet paper. We were there for an hour and not filled. Terrible. Coffee was awful.

It was a lovely latte I had here with a good coffee flavour and excellent service but expensive! The reward app helps a little. Good to go, the app offers cheap endvof day food deals.

A really nice Costa Coffee. Clean, service is good and efficient.

Become a second home! Excellent coffee's with polite staff. Great you a can stay in your car and get quick service. Highly recommended for a sneaky coffee ☕☕

Always take the grandkids for drinks and toasted sandwich

So on my way home my daughter suggested we stop at the drive-thru for a coffee. I suggested that I could make one at home cheaper. she ended up treating me anyway. I chose a small cappuccino. It was small as expected but was nice, we was served by a friendly lady and it wasn't very busy at the time so the service was extremely quick! Would consider it over a Costa garage machine and maybe a large this time 😄.

There was a group of young teenagers in that were loud and disruptive. They were being given free baby chocolate drinks by the manager, and he clearly had no control over them. They then started going to the counter for cod of ice and water. Relaxing chill after a long day? ruined! They had no respect for the manager, who warned them umpteen to be quite, or he would ask them to leave... did not follow through with the threat.

Asked for a small latte with less milk as it dilutes the espresso. I must have mentioned atleast 3 times. When I went to pick it up at the drive through reminded him again. He tipped 1/4 of the coffee out. Defeats the purpose of asking for less milk. Didn't want my coffee tipped out at the same time did I?

Sunday is always a mad day as its a meeting place for a kids sports team but generally OK can't really fault it. It isn't the shops fault.

Friendly staff and great coffee but for gods sake be consistent with your opening hours, the Costa app says one set of times, Google says another and the actual shop seems to open and close at random times 🤦🏻‍♂️

Good when opened, never opened at 8-9am on a Sunday despite the opening time being 7am on the website. Makes me sad on the way to work :(

Good when their open, but make their opening times up as they go along.

A great atmosphere. Really busy.

One of my favourite places to meet up.

Good drive through, nice staff but does get a little short on staff from time to time but most importantly they do make a good coffee

Update your Google listing - says you're open until 8 when you're clearly not.

Went through drive through, quick and easy

Always excellent very good staff. Clean and tidy too.

Usually a great place. Currently closing early due to staffing which is a shame. Even when staffed it does close earlier than advised on costa website.

I really do love a Costa latte and choc brownie frappe. The servers are usually very helpful and welcoming. The toilets are usually clean. The interior and seating areas are usually clean. On a sad note, we go past this costa every morning and afternoon due to the school run for our son. Even when the car park is empty, there is loads of rubbish strewn on the floor, the bins were overflowing and some of the bins had bags over the top of them so they couldn’t be used !! The outside tables had rubbish in them too. This is a really bad reflection on Costa and it needs sorting of an urgent nature. Costa definitely needs to employ exterior cleaning staff to be constantly cleaning up outside, emptying bins, making sure it looks top notch. Come on Costa…Get a grip and get it sorted.

Opening times inconsistent/incorrect. Went half an hour before closing, doors were locked, with plenty of staff inside cleaning, but none of them acknowledged me.

Not a bad little Costa here , good parking outside Just outside where the Roxy cinema used to be. got served Promptly. It would be nice if they had a charging station in the car park. Maybe in the future worth a visit

Good value for money. Went for breakfast some queues and ky 1 staff but he did his best.

Drive through never open when it should be,

Clean, smart and spacious were my original comments, today no food so the voucher I won is useless, all tables and the floor dirty and the staff were miserable. It's certainly changed in a couple if months. Not sure how it stays so busy I won't be back in a hurry.

There was a man that serviced me. He has always got a smile on his face and the Asian girl is so efficient thank you for both your service. There was a big party who took over the coffee shop and noisy

Just a great place to pop into and chill.

Pretty poorly run place, often without all the food offerings on the menu but ok

Good food and coffee as usual. Very busy and as so many places management either don't have the budget or don't distribute staff well enough. So staff on were rushed.

The place is just off the motorway to oldham and is also a drive thru.. Really quiet due to where its situated .. Perks being fast service

Went. For a coffee had a bacon bap its ok .aright to have a ten minute break

Need to rename the drive thru...park thru.

Not sure if the gentleman manager is still there but it was decidedly friendlier then. The young girl who was serving was a bit abrupt and impersonal.

Opening times incorrect. Made the trip here and was disappointed

Another Costa ticked on the list. Called while visiting Oldham.🙂👍

Just love Costa 😍Best coffee by far, having tried nearly every coffee outlet, this is the premium quality coffee house and drive through ☕

Visit every day for breakfast. Last week saw some flies on cakes which was reported by another customer. Sales staff reluctantly removed one item. But to be honest we were expecting all of them to be taken out. We would like being regular customer that each time the shelf is opened it should be closed. But usually they leave that open.

Clearly states closes at 5pm on Sunday , arrived at 4:30pm and closed. Waste of time and fuel .

Warm, friendly and welcoming. Staff are great and it's lovely and clean

Stopped doing normal short coffee s don't want to drink a bucket

Staff here fail to make decent Cappuccinos especially when order 2.

Wanted to dine in for breakfast at 9:15 am but staff didn’t open the doors,at door it says open from 8am till 6pm

As a biker, always looking for somewhere I can sat down eat in and still can keep an eye on my bike. And this cafe just as what I am looking for. Coffee and food is good standard. So far been a few times and have no complaint. Not too busy, also not too quiet. If it is too busy, people will not be happy to keep on waiting. Some people may have bad experience with the cafe. But to be honest, you just can’t please everyone. It is all down to luck. Will be back soon.

Very friendly and helpful staff

Friendly staff as ever joined the costa club premises are clean and attractive.sometimes it's quicker to get drive thru than walk in,but the staff are so friendly.

Drive thru needs to speed up, especially in the the mornings

10/10 Food 10/10 Service, isn’t much else to say, everyone is very relaxed and it’s a calming place to be

Lovely atmosphere ,had a great 2 hrs sat in there and not once did any staff say we was taking our time ,not seen my friend for 8 yrs

Mixed response to visiting here. Dependent on staff the floor and tables may cleared or left dirty. This is also a drive through. We have had situation where that of the five young staff members, all had there backs turned on the 5 members of the public. Laughing and joking between each other. Totally oblivious of the comments we were making about the lack of service. In fairness at least one was giving attention to the persons at the drive through window.

Nice sized unit with sit down and drive thru. Situated in a quiet place just a few hundred yards from the ring road

Great service polite even when argumentive customer says that the price is different from the day before the girl on the till answered every question polite and calmly as a line building up