Costa Coffee in Enfield

Ordered an iced cappuccino, waited 25 mins as no one knew how to make it! Took a sip and was honestly worst drink I’ve ever tasted! Tasted like chemical plastic. Due to having to rush my daughter to her app, couldn’t go back so went straight in the bin!

I had an appointment at the hospital and I stopped to have a coffee to treat myself after. It was around 8 am in the morning not many people that time, I was immediately served with a friendly lady and the barista Josh made my coffee, what was very delicious and made with love. They made the whole atmosphere and the hospital visit much more better. Thank you for made my day. Keep up the great work.

Couldn’t have asked for a better barista Rebecca went above & beyond to give a 1st class experience, extremely kind & happy which was needed. Thank you 🙏

Was @hospital for two appointments,and in-between went to Costa, food good well stock,staff were extremely friendly and helpful.

Had a few bad coffess and cappuccinos from here.That said. One of the best Costa Coffee ☕ (especially in hospital) that I had been in. Visit regularly. The 1st Costa I stepped into after months of boycotting.This branch reminded me of all the reasons I use to be in Costa Coffee nearly everyday for almost 30 years. Very clean, comfortable, coffees improved (better trained) staff extremely helpful. Would recommend. Better than many other Costa in hospitals. Reasonable prices.

the blonde lady at the till was so lovely the service was great and so was the coffee !

Damn, this Costa shop at a hospital is too good to be true, I guess another franchise like Greggs is ideal. Great service!😋

Lazy and unfriendly staff who can not make a simple chai latte also waiting for 15 to 20min and closing early WHY!!!?.

Staff seem fine, and environment is pleasant but stock control inadequate so went without. Unfortunate for people who work here who have to use it.

Deceitful. Ordered a large americano. Saw the barista fill my cup with hot water, a shot of espresso, followed by another shot and more hot water? This is not what you expect when you order a coffee, absolutely disgraceful. You pay more to get a large and you don’t get more coffee, rather you get more watery „coffee“.

Every time I come down for luch. 20 mins out of my 30 mins lunch break I spent on a queue. It happens always. Owner should take responsibility and their current process is so slow, plenty of staff but needs to prioritise whats needs ro be done. its unfair for healthcare staff who have few mins for their lunch break, . Seems no chance for improvement so better just bring food at work in future. I dont normally leave bad review but this needs to change at all as other costa in other hospitals are very quick and efficient - owner should take responsibility.

The queue was really long. Service was horrendously slow. Staff don’t seem to know there own products.

I asked for My usual medium Latte I got God knows what Can't even smell the Coffee I'm here at the Chase Farm Hospital for my sons Daily dressing change Was excited to see Costa,as waiting is long weekend they are close so thought get one today Yaaak just rewind my day Wanted a coffee as the ✋ is long

Very discourteous serving lady called Loretta. Went to get coffee at costa but they did not have hot food at 7 30am on 14th september 2021. So went over to shop and they did not have hot food either. So at till to as for coffee and this lady askeded to wait. When she finally was attentive I ordered coffee and she said can you not get at Costa? Do not know why such people are employed. As it is the Hospital does not have a restaurant and then you get characters like this.

Nice coffee and great service. We are always serviced with a smile!

Absolutely disgusted that a member of staff can publicly voice her opinions about her working contract that she has to work 8 hours without a break ! She treated an outpatient like he had got a contagious disease she moved myself and my wife out of the Costa Seating area as she decided she was going on her LUNCH ! Now either this is a reflection on the Costa Coffee franchisee for poor staff cover or the employee does not care less ? Very Embarrassing situation to be in and watch ! SORT IT OUT 😳

Staff seem friendly but this place never seems to have enough stock! I’m not sure who’s responsible for overseeing the orders, but more often than not they’re out of one thing or another. One time they had no hot chocolate for best part of a week, another time they had no skimmed milk for 2-3 days (this happens a lot) - their excuse was that the delivery didn’t leave any?! Last week they ran out of decaf coffee and this week they ran out of Medium size take away cups. I’m actually thinking of putting a bet on at the local bookies as to what they won’t have next week.......

Typical Costa. Good coffee,decent food,slightly expensive

Worst in the uk.....be prepared to wait a lifetime to be served but don't worry your hospital appointments probably been cancelled anyway.

Disappointed as we were told that we would have to have take away cups as they were short staffed. However 2 people stood behind the counter not doing very much. Also tables not cleaned and lots of dirty cups around

I usually love costa coffe but this particular branch inside the hospital has a horrible un compassionate manager. If i need a cup of ice the staff are usually soo helpful and kind they give me a nice full cup especially since ice helps soo much with nausea. The manager at this costa refused to give me a simple cup of ice. What a horrible man. Its frozen water for goodness sake.

Much needed coffee pit stop, the hospital is brand new and well laid out

Nice cosy café lots of seating and very peaceful!

Customer service was better than expected, not your average Costa. They also make good coffee. And this was in a hospital! Well done.

coffee good but dont like the food they serve

Clean, comfortable, very light and airy. Lovely service. Makes being at a hospital a better place.

Costa coffee shop in side Chase Farm Hospital

Very good and willing to change the drink to my exact liking.

Travel cup filled too full gor safe drinking from but good customer service and selection of drinks and snacks

Very friendly and helpful with a personal touch. My order is always anticipated because I am a regular customer.

Not bad. Never have decaff coffee and today they'd run out of saucers. Great man at the coffe helm today. Who said men couldn't multitask?

Nice place to take a breather and take a bite.

I took a mini soup pot from the fridge to the till to find out the price as the price ticket was missing. The staff came over and told me to go and see how much it costs back to the fridge. I said there is NO ticket price. To which she said "yes there is". She checked the price at till then muttered annoyed again "there is a price on the fridge". After such bad manners from staff i left without any orders.Train your staff more, Costa, it is poor business skills otherwise