Costa Coffee in Aberdeen City

Excellent service and very very clean tables and floors. The staff are excellent.

Gluten free options are rubbish

Very nice place to come and grab breakfast or lunch. Special thank you to barista David, who never forgets if to ask cappuccino without chocolate. Very friendly and intelligent person! Appreciate him always being in a good mood!

Great coffee and fantastic staff. Even if you forget what your usual is... they don't :)

Excellent strong coffee and great service. Nicely spaced out tables

It's a good place to go to for a while

Lovely coffee & bacon roll. Staff very friendly and helpful

Missing part of my order and when I called to query it, the phone was answered by a rude woman who I had to repeat my story to twice before she said “yeah” called to her colleague “she says she didn’t get her latte” and colleague replies that I didn’t order one. Colleague then pics up the phone and three rounds of back and fore “hello” later I gave up on any hope of decent customer service, told the story again, only to be told I hadn’t ordered it - despite the evidence on the receipt. Then told if I wanted it I had to go and get it - having already paid a delivery fee - and basically it was nothing to do with them, and not their problem. Absolutely shocking phone manner from both staff, dreadful customer service, and not even an apology. Really disappointed

Did go religiously as I work nearby and have family in area. Don't know what has happened over the last year or so, have noticed staff-turnover. Unclean messy tables, horrible toilets, rude and slow staff. Luke warm coffee. Will not be going back.

£6.80 for two lukewarm oat milk lattes?? Broke my promise to buy local. Serves me right!

First class service and food xx

Just as good as any Costa. Would have liked option of cup as staying in.

Costa, the kind of coffee I like! Just right, and at the right time.

Great place for a wee coffee if you are cycling/walking from the Deeside line, or in the area. Bike racks just opposite, and the staff are friendly. With Costa, you know what you are getting in terms of quality and consistency, and that's great.

Mixed reviews. Recently there have been some staff a bit rude. Nice place to have a snack. Other than that the staff are starting to be nicer so it's getting better!

Cozy place and superb coffee! Always welcoming and nice staff, genuinly feels like they are doing their best to protect us by following Covid regulations. Recommend 10/10 :)

Shocking. Visited today. We made sure to look through the door before entering although there was NO sign on the door stating that only 3 people can be inside at a time. When we went inside we were immediately barked at to wait outside, by a female,rude and abrupt ( eastern european ) server . There was one person standing at the till and 2 other people standing across at the seating area. No one was at the food counter / entrance. It is clear that the server does not understand the company policy as why is it ok to have people standing waiting for drinks less than a metre from the sit down tables with people eating and not ok to have people ( socially distanced ) at the food counter ?? We are used to Covid restrictions now so using these as a reason for rude service simply is not acceptable any more. We are regular customers and have enjoyed our visits in the past but we will not be barked at and herded like animals anymore by Costa. Shame on you.We will only return when we are treated with courtesy and respect.

I can only assume the good reviews are from people who don't talk to the staff. The female staff are so rude I cannot believe they're in a customer service industry!? The last two visits have left us lost for words. The last visit everybody was barked at and told to adhere to COVID rules even though nobody was breaching them. Then the servers friends came in and weren't wearing masks, sitting on the window sill where people enter. This visit, still no greetings or being asked what we wanted so waiting in limbo wandering if they're ready to take our order or just standing motionless behind the counter?? After server watched me complete the track and trace she then asked if I had done it.....I told her I was doing it when she was watching me. She needs to see it.....er, ok, here you are, again. Went back to get some cake and was greeted with a sigh and roll of the eyes. Asked for, and pointed at, the chocolate caramel brownie cake to be told they don't have chocolate cake. I was pointing at what I wanted for clarity..........so I asked for the cake I was pointing at. Response of, yes but we don't have chocolate cake.......I'm pointing at it! It says chocolate on it! For the third time I asked for the cake that I'm pointing at and by the way it says chocolate on the label. Another big sigh, roll of the eyes and a shake of the head. By the way, I'm smiling and being very polite and being responded to by a bulldog chewing a wasp. What the hell!? Everything is an effort and perish the thought of interrupting their seemingly miserable life at work to ask for anything. Never a smile, or thank you or anything resembling someone that wants your business.

Staff were rude ....we were made feel uncomfortable and left soon after we ordered awful sevice

Very relaxing place to visit ☺️

It's quite a wee one but has some seating, only 1 highchair though. Friendly service.

Nice coffee shop. Can get busy at peak times.

Staff a bit slow and didn't appreciate waiting till the 2 staff members about to go on a break had their hot drinks made even when id ordered mine so had to wait ages. Surely paying customer should be first

Great service and not a bad coffee either

Which one is this? I dunno. They're all the same.

Nice lay out place, very clean

A bit difficult to get parked but I struck up conversations with people in the queue, that's how friendly an atmosphere it has. Lovely. I think it's my new favourite.

Great staff and amazing coffee as usual

Love the chai latter with almond milk. Good seating area and they have toilets too.

Lovely little coffee shop. Always a treat to visit here

Good coffee not the cheapest tho

As with most Costa outlets excellent service and very nice coffee.

Excellent Costa coffee shop in a nice location. Good coffee and friendly staff

Staff friendly and happy to help. Good quality food and drink and lovely atmosphere

As always staff very polite and friendly.

Great coffee. Staff not always friendly.

Cracking place to sit and enjoy a coffee.

Good one to go to (if you can get parked)

It was explained that the dishwasher was broken so we were given papercups.The cost was still full sitting in price I feel that a reduction would be appropriate

Could do with a clean, coffee dust everywhere, makes it look dirty.

A neighborhood branch for quick caffeine fixes. Additional parking spaces at the back of the building come in very handy as North Deeside road can be really busy especially at the Cults high street section/traffic junction. Standard Costa setup and prices.

Staff were friendly, knowledgeable and clearly knew their regulars well. Good selection of food too.

The good thing about franchises it that the product and quality are always consistent.. Yesterday, the staff seemed distracted by forgetting my order part way though the process and then delivering the wrong size drink.....

The service in this place has improved over the past 3 months,. The coffee is better than most chain coffee shops, sign up for their rewards programme if you're a frequent consumer, as it takes a while to build up the benefits.

Friendly and good service. Relax. Great place to decompress.