Costa Coffee in Manchester

I went in once and the woman had soo much attitude, she did not even look at us when giving the drinks. Her customer service was awful. I understand it was close to the store closing but she didn’t even smile once or look properly, she just ruined the day. The coffee didn’t taste good either.

Seems to be the same issue in preparation, I spend £10 and receive half a cup of coffee is ridiculous. Needs to be better, if I was present there’s no way they would have made half a cup.

Every single time I try and order the Mac and cheese it is never available. I understand sometimes things sell out but not even bothering to call so I can swap for something else is so lazy and shows that you don’t care for the customer. As someone who works in hospitality, I don’t understand why you don’t just say it’s unavailable on the menu. Now I’m going work with nothing to eat. Thanks!

Dirty tables everywhere. When asked if it’s possible to get a clean one been yelled at instead of understanding that as a paying guest for a 10£ breakfast is the minimum to be able to sit down to a clean table.

Very rude woman staff! You don't like the job, leave it!

Fresh coffee and large selection of bakery items

Openshaw Costa always shows items available in their menu but when they place the order it never comes through . They don’t even reject the order.They accept it . It’s really frustrating! I paid delivery charges just for a coffee ?!

Food package well and Coffee is still nice and hot. Definitely be ordering again 👍

Need to ensure you are making the order to what is instructed, today it’s no vanilla added. Stop rushing as quality is better than quantity

No toastie in order but paid all that money

Staff are superb. Costa head office really ought to be focusing on making sure your staff are happy. Being constantly short staffed an running your business is running them into the ground. You have some absolutely fantastic employees that make each and EVERY visit genuinely brilliant. Don't let your staff down. They need recognition for the graft they put in each an every shift. Don't loose any more good employees. You have lovely humans working for you. Remember that.

Great atmosphere, Very clean and tidy. Excellent service

Following the order and making sure the correct ingredients are used is important to customers. For someone that order frequently from Costa I expect the correct syrups to be used

wrap was cold when it got to me the delivery driver did not know where to go .

Usually really lovely - but today my toastie was more of a sandwich 😔

This happens frequent and usually I just put up with it but I ordered a vanilla latte and got what tastes like a cappuccino. No vanilla added and far too strong.

Costa Openshaw. Lovely, friendly and efficient staff. Nothing is too much trouble for them. Lovely atmosphere.

For and hot chocolate was cold

only complaint expensive the pastries 🥮

My frappe was chunks of ice in it and tasted gritty , it obviously wasn't blitzed in the blender for long enough .

Fantastic order great service would highly recommend

Excellent as always. Thank you.

Went during morning, for breakfast, treated myself to my free drink, and my Treat Drop. Macaroni was nice and warm, drink wasn't overly bitter, with the additional shot of coffee. Also, people who complain on the straws supposedly being 'unusable' are ridiculous, I prefer non-paper straws as well, but it's not that bad. Just don't destroy the thing.

Hot coffee fast delivery. Thank you.

I always go for coffee with my my 2 year old son and friends 3 or 4 times a week .But the manager is not friendly at all, keeps complaining every time when we show up because of my son he is a child sometimes he speaks loud but I manage him to be quiet but this lady always complaining as I know is a free place where everyone can go and have a drink for half an hour I do not stay longer than that but this lady keeps telling me I have to keep my child quiet even though he is playing and having fun with his toys . I’m aware that he might disturb other costumers but I don’t stay there if he don like to stay because even I don’t feel comfortable when he makes noise .But I don’t like the way they keep telling me how to educate a 2 year old all that she knows very well that I leave when my son starts to be noisy .It looks like this lady doesn’t like kids but is not my fault for that if this lady don’t like noise she can quit and leave the place to someone else because a coffee shop isn’t quiet at all people speak loud and make noise but I don’t complain because if I want peace stay at home don’t go to a coffee shop . I want leave it with this review I will complain to the owner and take other action about this because isn’t the first time this happened . I’m very disappointed with this manager because she keeps complaining for a two year old .And this happened only when the lady is in,other days is fine other staff members are nice and friendly

Very clean new costa shop and very big cozy sofas

Hi I had this order delivered a couple of days ago and I wasn't very happy with it ,vthe frappe were not up to the usual standards. There was no strawberry sauce , very thin like there wasn't enough icecream in it and hardly any dried strawberry bits on the top , also not much flavour either . I always get these but this ti.e I was very disappointed.

Excellent hot coffee fast friendly delivery. Thank you.

Excellent coffee with a speedy friendly delivery. Thank you.

Excellent hot coffe delivered speedily. Thank you.

Excellent hot coffee and a fast delivery. Thank you.

Ordered two egg and mushroom baps. One arrived with a note on the receipt saying sold out. Need a refund for one.

Excellent hot coffee and a fast friendly delivery. Thank you.

Excellent hot coffee and fast friendly delivery. Thank you.

Excellent hot coffee and a fast delivery. Thank you.

Excellent hot delicious coffee with a speedy friendly delivery. Thank you.

Excellent hot coffee and a fast friendly delivery. Thank you.

Excellent hot coffee and a speedy friendly delivery too. Excellent. Thank you.

Staff are lovely always ask how's my day going 😊

Been going here since it opened and is far the best costa I go to. Coming from a person that drinks 3 cups of costa aday and drink at different coffee shops daily. I am disheartened that cath and some other staff are talked bad about because I'm here alot and never heard them being rude to anyone unless the customer is really rude with them and expect miracles from them the Coffees are on point, cleanliness is on and staff are on point 🥰❤️

Excellent hot coffee and fast friendly delivery. Thank you.

You should stop telling your customers that you're getting into trouble with head office because people are complaining about your rude staff members. Stay professional, and if your staff requires additional member service training, take it and re-train if need be if you want to progress in your career as a barista. A cup of coffee/café is for people to wind down but the rudeness just winds people up. I use the Costa machine in the Morrison's petrol station across the road now and drink my coffee in my car. You're stirring constant trouble with your gossip.

Cake missing Drinks look shocking look like they have been stirred together with a lid dumped on them..

Excellent hot coffee and a speedy friendly delivery as always. Thank you.

Bag was wet order went all over the floor so never got to try it

missing my food! literally the whole reason to why i got it

The place is beautiful, but unfortunately I came to this branch more than once because it is close to my house, but because of the crowded faces of the employees, they make me feel uncomfortable, as if they are forced to work and their way. It's very rude. I brought almond milk with me one day because I am allergic to lactose and coconut, and I asked her to put the almond milk I brought with me, but she refused with contempt and sarcasm. I don't have a problem with the laws and that they can't add outside milk. I respect that, but I wish you would tell me the no in a better and more subtle way, and not with sarcasm and disdain. So I started going to another branch, although it is far from my house, but I prefer it because of the positivity and fun of the place

Excellent hot coffee. Friendly message on the bag and a speedy delivery. Thank you.

Excellent hot coffee. Fast delivery too. Thank you.

Great food at the end of the phone, delivered at once by pleasant people.

Excellent hot coffee with speedy delivery. Thank you.

Excellent hot coffee and fast delivery. Thank you.

Excellent hot coffee . Fast friendly delivery too. Thank you.

my wife has been talking about a rude lady that works in here which she had an altercation twice already, server is called Cath older lady, kinda short with glasses and dark hair. So i went in to order and sit in to observe, and they're all rude tbf grumpy looking middle aged women. they just gossip in the back all day whilst all the tables and counter are filthy. not so welcoming either. Marco Reas next door has more variety and everyone is friendly and has manners.

I order a caramel latte and i receive this... The caramel latter must be in the first photo, but not same cup. Name: DELIA make this. Thank you!!!

Excellent coffee. Speedy delivery too. Thank you.

Excellent hot coffe. Friendly message on the bag and a speedy delivery. Thank you.

Great coffee quick delivery . Thanks

They didn’t label the coffee so impossible to know which one had which milk in.

Excellent delicious hot coffee. Speedy friendly delivery too. Thank you.

Excellent hot coffee. Fast friendly delivery too. Thank you.

Excellent coffee. Fast delivery. Thank you.

Excellent coffee with speedy friendly delivery. Thank you.

Excellent hot coffee and fast delivery. Thank you.

Excellent hot coffee with fast delivery. Brilliant! Thank you.

Honestly the cleanest store I’ve visited the toilet is spotless this store really strives to keep the cleanliness at an all time high , well done guys !! Fantastic team always friendly and welcoming even under pressure of being packed with moaning customers over the smallest thing they all Handle themselves professionally! Credit to the brand

Excellent hot coffee and a speedy delivery. Thank you.

the sugar was missing which meant we didn't have nice coffees. just human error but frustrating!

Excellent coffee and fast delivery. Thank you.

Excellent. Fast delivery too. Thank you.

Excellent hot coffee and fast delivery. Thank you.

Excellent hot coffee and a speedy delivery. Thank you.

Excellent to coffee and fast delivery. Thank you.

Nice place to have a quiet drink and snack, or meet up with a friend

Excellent hot coffee with an early friendly delivery. Thank you.

Excellent hot coffee. Fast friendly delivery too! Thank you.

Excellent hot coffee and a fast friendly delivery. Thank you.

Excellent hot coffee thank you. Speedy friendly delivery too. Thank you.

Excellent hot coffee and speedy delivery. Thank you.

My food was missing! The whole point of ordering. I am getting a refund for the food, but not the delivery and service charges, would have preferred something to eat!

Excellent hot coffee and fast friendly delivery. Thank you.

Excellent hot coffee and fast delivery. Brilliant. Thank you.

Excellent hot coffee and hot tasty sausage bap too. Really nice. Thank you. Fast delivery too!

Excellent hot coffee and a fast delivery. Thank you. I’m

Excellent hot coffee with a fast delivery. Thank you.

Excellent coffee. Fast delivery too. Thank you.

Excellent service. Delicious hot coffee and fast friendly delivery. Thank you.

Excellent coffee hot and speedily delivered. Thank you.

Excellent hot coffee friendly messages on the bag and a speedy delivery. Thank you.

Excellent hot coffee and a fast friendly delivery. Thank you.

Excellent hot coffee with fast friendly delivery. Thank you.

Excellent hot coffee and a fast delivery. Thank you.

Excellent hot coffee with fast delivery. Thank you!

Excellent hot coffee that’s delivered speedily. Brilliant! Thank you.

Excellent coffee and a speedy delivery. Thank you.

Excellent hot coffee. Fast delivery too. Thank you.

Excellent coffee. Fast delivery. Thank you.

Excellent hot coffee! Absolutely brilliant. Fast delivery too! Thank you.

Excellent hot coffee with fast delivery. Brilliant. Thank you.

Great hot coffee with a fast delivery. Brilliant! Thank you.