Costa Coffee in Shropshire

Excellent , the staff are so helpful and the shop is really clean and tidy, even though they are rushed off their feet, nothing is too much trouble

Cheese only in middle of toasties,only toasted on one side of bread,looks like cheese is a thimble full only, or sprayed on,absolute joke,disgusting, poor value,too lazy,to prepare food properly, more cheese in a packet of crisps

Barista was extremely kind and chatty, really made my day! Absolutely wonderful costumer service and good food and drink as always :)

Not a lot of seating tables full of dishes,I expect it's staff shortages.

I was served by miranda today who helped me carry my drink to my table so I could safely push my baby. It felt comfortable to be able to breastfeed and the area was very clean. Big shout out to miranda who is a credit to you

This Costa at the moment has the friendliest and most helpful staff I’ve ever met in any Costa. I’ve been a few times recently and have been highly impressed.

Nice coffee and server's. Strange its showing closed on google maps

Went in midweek, 40 minutes before closing time to be told takeaway only. When challenged that the website said they were open until 1930, I was told that they had loads of stuff to do. Would have been 1 star but the assistant was at least very polite and apologetic.

Regular visitor to this Costa and class it as the best. Sadly spoilt today by LOUD music! And it was Xmas music, not everyone likes Xmas 🙁

One of the nicest staff members that I've encountered in a Costa. I ordered a Toblerone hot chocolate but unfortunately it wasn't to my taste. The lovely barista Michelle happily made me a different hot chocolate without any hesitation. Great customer service

Great as always feel e coffee & meet up with a pal

Popped in for a quick coffee and a snack. Service always good.

Having a rare day out with my mum and we enjoyed a light lunch and coffee here 🥰

Very friendly staff. This is the only Costa who have ever told me that I had free drinks available on my Costa card. A mistake was made with one drink, but they were happy to quickly rectify it. A good stop for coffee and cake!

Nice drinking chocolate and a good selection of food.

Excellent coffee and delicious pastries.

They are literally everywhere in the UK - but only if they knew how to make a simple espresso!!!

Tasty food but putting a Summer Fruits fruit cooler into a glass and having this icy mush spilling out over the sides and melting into this mess on the tray...

Nice little coffee stop while shopping in Next. Two medium lattes, one with skinny milk. I'm not sure why, but they always seem a little on the weak side compared to the takeaway version. Anyway, enjoyable all the same. Ambiance is comfortable and everything clean and tidy. Recommended.

Coffee gone weak. Watered down.

Dont know what was going on inside the store. The que was out the door and on to the carpark. Did go in.

No toast. No delivery to shop apparently. Not enough staff. Still, the coffee was good as usual.

Very good service. Excellent at food allergies.

Thankyou to the ladies who served me and my son today you were absolutely amazing after a long day you made sure we were both looked after your customer service was both exceptional as well as thoughtful and kind. Thankyou for brightening our day that little bit more 🥰

Costa coffee us the fantastic 👏 🙌 👌 😍

Very friendly staff and the coffee was great as usual. I'm sure we all have our favourite coffee shop and I'm alwats drawn to a Costa!

Just come from Costa with a takeaway which took 25 minutes. There were three people in front of me... Staff seemed pleasant but stressed. The lady on the till kept forgetting other people's orders, and seemed to be apologising every three minutes. The other lady was delivering food to the wrong tables. The only unflustered member of staff was the young lad. It didn't seem too busy.

Always love it, quality and service every time I go.

Usual Costa, staff overworked. Prices to high.

Dirty tables piled high with used cups, plates etc. Staff behind counter look overworked and underpaid. Food is dull and expensive for what it is.

OK. So I have respect for Costa and love for some of their coffee types but yesterday I was rather upset. I tried to connect to WiFi, filled in all my personal details then it wouldn't let me connect. So, Costa now have all my personal information and I got nothing. Hardly a fair deal. Thanks for nothing except awesome mocha. Sort it Costa.

Great coffee and carrot cake, friendly staff

nice coffee, nice little shop, comfy relaxed and a good location

Lovely coffee with nice cake pleasant surroundings an so much better when the sun is shinning

The salted caremel ice latte and the ice mocha is totally dissapointed us! It bland and tasteless!!! The staff was so rude just ignore the complaint and just repump some salted caremel to my cold bland drink...... Go to the darwin centre's Costa. Better coffee better staff....

Not very clean, needs a deep clean of seating and surroundings. Cream had curdled in hot chocolate. Never want to go there again.

Nice & relaxing place, decent friendly service

Staff was helpful and friendly service

Great drinks very good food. Soup was really good

If you like Costa Coffee, you'll love this.

Nice place to meet friends and have a cake and coffee and a chat

Good coffee, good service. Very busy this morning.

Always good for a cup of coffee and a meeting!

Standard Costa, not the largest

Handily located, with a light and friendly ambience: this is a great little coffee bar.If shopping in Meole Brace, this is ideal for a brew and snack.

Staff were super friendly and coffee was great, Unfortunatly the WiFi didn't work meaning we had to leave and move to another venue.

Warm bread provided instead of toast even though complained and was apparently retoasted, still came back as warm bread. Barista just said 'the manager is one with blonde hair. Complain to her!' Poor service!!!

Noise and tea served in a coffee cup so goes cold quick

Grand place for a quiet coffee and a book, never too busy. Staff are lovely

Words fail me, what poor service. The person doing the coffee was obnoxious and should stick to her own job and leave the younger staff to their own!! She was rude and expected customers to shout out their orders. Not a place I would visit again. Stick to McDonald's in future!!!

Pyszna kawa. Problem z zasiegiem telefonu.

Over priced, over rated, over indilged

Super friendly staff, good value and gorgeous coffee.

Usual coffee shop, great coffee

Service ok. Lovely and cool inside during this hot weather. Staff lovely with the exception of one...who personally thinks she is doing you a favour by serving you...no we are doing you a favour by visiting...we as customers pay your wages. She needs to brush up on her customer service skills.

Great service, lovely cup of tea

I do like Costa Coffee but the only let down with this one is that it ain't very disabled friendly, especially if you are in a wheelchair which is a big let down unfortunately.

Good friendly customer service, a small cosy place with seating both inside and outside. Nice place to go after a bit of shopping on the retail park.

Lovely Americano coffee, quick service and Wi-Fi.

The most delicious chocolate I have ever tasted. And , trust me, have drank chocolate all around the world. Also, what a charming service, felt special, thank you both.

It's good, but some of the staff at my local branch are questionable

Costa's Costa and it was delicious

Usually always a great cuppa coffee

Waited a while in the queue. Told the girl on till what I wanted and that I had a wuntu code and showed it to her. She had trouble putting it through and the manager came over helping her. As I was leaving the manager asked for the code again so I showed him in the app. He said "that isn't a giftcard" like it was my fault the way he had put it through! I told him I never said that it was, and he said he was just trying to find out what happened. The way he spoke to me like I was in the wrong and messing them around?? Oh well, don't worry about it in future, I'll be using a different store.

Very busy, but the staff were amazing.

a good place to catch up with friends

Staff all great. Costa as a company are letting the staff and customers down by poor maintenance of the equipment and general decour.

Nicest staff I have ever met. Food was good, tasty and fresh. Great coffee. A pleasure to visit.

Would be better if David was head manager! Such a shame to see him leave!! #Bringbackdave!!

Lol e the coconut latte, love to sit and do uni work. Never feel rushed and staff very helpful and chatty.

Friendly staff. Open floor area so can get noisy and busy, esp at weekends. One sofa only.

Usually very good at Shrewsbury Neil's Brace however made a mistake didn't give me decaffeinated coffee I was ill.

Reasonable coffee. Although on last visit, I feel I was over charged, and given a take away cup because the server didn't bother to ask if I was staying in or not.

Not as nice as Starbucks, but a close 2nd out of the coffee shop chains

It is what it is a coffee house. Coffee fine cakes overpriced and a little bland.

It's Costa. It's ok. Service was a little slow too much time spent asking the group behind for their order. In the meantime my warmed up croissant was sitting getting cold. Decaf coffee is really quite insipid. But as a whole it's ok.

Very crowded. Not great when you have a wheelchair to manover. Tables too tightly packed. Not easy even for an able bodied person to have to negotiate. Although the staff were very helpful. Not a great choice if you're a tea drinker. Very over priced as all Costa's seem to be.

All Costa coffees have equal quality and exactly the same menu. Perfection in a cup

Good coffee, great lemon muffins

Lovely staff. Fast service. Seating indoor and out. Clean toilets.

Great for a quick lunch and coffie in town!

I visited costa last friday afternoon with my mum and daughter. Only people at the counter. Stood for over 10 mins waiting to be served. Got fed up of waiting for anyone to serve or say anything. Totally fed up we left and spent our money elsewhere. Disgusting customer service!

Very friendly and helpful staff. Good alternative to Marks & Spencer.

Great! Always a good morning coffee

Best Costa in the country (and I visit a lot of them). The staff are brilliant and manage to pull off the difficult task of making a chain coffee bar feel like a family run business. Little things that make a huge difference - attention to detail, recognising regular customers and knowing what they usually drink, always friendly - nothing is too much bother for them.

Small but with good parking and nice staff

Friendly staff, convenient for the shops.

Quick service, great/best flat white made by the manager.

Topical small Costa on a large retail park. Good place to sit inside and get away for the maniac shopping. Not so attractive if you want to sit outside. Still the best place in the retail park to grab a coffee and take a break.

Great chill out place to meet up with friend's or by yourself.

Good coffee people ok needs to be. Little quicker

Site is okay but not great coffee.

The usual Costa coffee quality but this time with miserable staff ....ummm

Good location for a Costa fix, consistent quality.

Wonderful and cost, very quick service!

Indifferent staff. Come on, a friendly word to customers and a smile is what it's all about!

Cosy, open everyday until 8pm except Sunday which is around 7. Great range of coffees, tea, cakes and sandwiches. Struggle to get gluten free food though. Free WiFi.